Total 4,761 technical engineer job vacancies in Customer Service category in Malaysia

Service Engineer

Working Location: Gul Circle
Working Hours: 8:00am – 5:30pm
Salary: $3,400 and $4,200

Roles & Responsibilities:

• Commissioning, troubleshooting & on-site training on freight container handling equipment.
• Arrangement for warranty and non-warranty works on site.
• Compiling safety risk assessments and ensuring safe work methods are used.

Requirements:

• Min Diploma in Engineering with 8 to 12 years’ experience in working with heavy industrial machinery, preferably port handling equipment.
• Good knowledge and experience with finetuning & debugging PLC programs and troubleshooting on electrical & hydraulic systems.
• Possess class 3 driving license.
• Based in Singapore, overseas travel to ports in Asia & Middle East will be required.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Position: Service Engineer

Salary: $2,500 - $3,000 + AWS + Variable Bonus
Location: West Region
Working Days: Monday to Friday

Working Hours: 0830am – 1730pm

Responsibilities:

• Service and calibration of spectrophotometers, colour reader, illuminance meter, light meter.
• Performs calibration, repair, and maintenance service work requested in accordance with Japan factory standards.
• Adjusts, aligns, replaces and/ or repairs equipment and components following equipment manuals and drawings and using soldering tools.
• Monitor repair cases and ensure that all repair cases to be complete in Turn around-time as per factory guidelines.
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit.

Requirements:

• Possess a Diploma/ Higher Nitec in Electrical & Electronics Engineering or equivalent qualification.
• Preferred 1-2 years of relevant working in relevant field.
• Entry level candidate are welcome to apply.

Interested applicants, please click the apply button to submit your application.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

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2nd Line Service Desk Engineer
Surrey
£40,000 per annum
Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation.
This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work collaboratively with the team to provide first response and analysis on incidents and provide efficient resolution.
The client are a trusted and reliable financial services provider, who have demonstrated steady growth and healthy profits year after year. This is an opportunity to join a business that promotes career growth and personal development, alongside an emphasis on quality.
The client are Surrey based, and the role will be fully on site with a competitive salary.
Key Responsibilities:
*Handle incoming requests and changes to the Service Desk via telephone, email, and ticketing system, ensuring courteous, timely, and effective resolution of end-user issues within SLAs.
*Demonstrate flexibility to cover core hours of support (8 am - 6 pm, Monday to Friday).
*Document all pertinent end-user request information, including name, department, contact information, and nature of the problem or issue, as well as providing regular updates.
*Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary.
*Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one.
*Administer and maintain the corporate estate, including workstations, servers, BYOD, MDM, O365, SaaS & on-prem applications, Azure, etc.
*Identify and become proficient with appropriate software and hardware used and supported by the organisation.
*Perform hands-on fixes, including installing and upgrading software, hardware installation, implementing file backups/restores, and configuring systems and applications.
Key Skills & Experience:
*Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment.
*Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade.
*Working understanding of Active Directory, Exchange, Microsoft 365, GPO, basic networking, Virtualization (preferably VMware).
* A confident communicator, who can easily build rapport within the team.
*Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops.
*Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level.
If this sounds like you, then apply below! I'd love to hear from you.

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Min 5 years' experience in inspection, troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems.
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Sailing experience as Electrical Officer (E/O) on bulker vessels equipped with deck cranes will be an added advantage
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage
• Ship Electricians are welcome to apply.

Our Client:

Our client is one of the leading Japanese companies in the power electronics industry. They are actively seeking for a Field Service Engineer (Substation Equipment) to join their team in Singapore.

The Responsibilities:

• Perform site acceptance tests, commissioning and start-up assistance for LV/MV substation equipment, including transformers, switchgear, VCB/VCS and MCC
• Interface with customers on after sales service, understand and help customers define their technical needs
• Attend all maintenance related problems on site, troubleshoot and provide technical support to customers as well as resolve technical issues
• Work closely with sub-contractor in fulfilment of repair schedule
• Conduct training to enable users/customers optimizing the product performance
• Provide necessary inputs from field to engineering & factory for designing new products/refining existing products
• Ensure full compliance with all validation issues concerning the product application, controls and documentation
• Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report
• Actively interact with customers to develop service business to achieve customer satisfaction
• Project pursuit with engineering and sales teams & external consultants or contractors towards achieving project goals
• Collate and maintain project pursuit reports for management’s review and action plan

The Requirements:

• Degree/Diploma in Electrical Engineering/Power Engineering or equivalent
• At least 5 years of experience in a similar industry/technical servicing role
• Hands-on in servicing customers and able to work independently on job site
• Flexible and adaptable in site environment, support customer requirements with on-call system
• Sound technical knowledge in Variable Speed Drives & Substation equipment (including VCB/VCS, switchgear, transformer and MCC)
• Excellent communication & presentation skills
• Good planning and time management skills
• Customer-oriented, pleasant disposition and good attitude
• Ready to travel for overseas business trips
• Candidate with Class 3 driving licence has an added advantage

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 100918

Your new company Due to growth, a National IT Service Provider requires a Level 2 Support Engineer to join its Melbourne team for a permanent role commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible work arrangements. Your new role
In this exciting new role, you will be:

Providing 2nd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.

What you'll need to succeed
To be successful in your application, you will need:

Demonstrated experience of providing level 2 IT support both onsite and remote.
Sound knowledge of Office 365, Windows Server, Microsoft Exchange, Backup technologies, VoIP and Network troubleshooting.
Experience with VMware / Hyper-V, Ninja RMM and ConnectWise PSA is advantageous.
Excellent customer service & communication skills, both verbal and written.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware and ITIL certifications are beneficial.
Prior experience working within a Managed Service Provider or Consultancy organisation is highly advantageous.
Current driver's license and access to a vehicle is required.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working in a role that enables mostly work from home. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to daniel.bertino@hays.com.au. Please click here to apply.

RESPONSIBILITIES:

• As a preliminary step before performing the service, diagnose and troubleshoot compressors that have been received at the workshop.
  Reciprocating and screw compressors, are subject to maintenance, overhauls, and testing.
• Effectively interact with coworkers and, when needed, customers both vocally and in writing.
• Suggest preventive actions and offer quick, efficient fixes for technological issues.
• Keep accurate records for every service assignment, including writing out reports for inspections, tests, and services.
• For every task, follow up on the work orders, keeping track of daily time sheets and checklists.
• Effectively coordinate with other departments to guarantee a seamless and prompt supply of the parts needed to finish servicing tasks.
• Ensure that the workshop's tools and equipment are maintained properly.

REQUIREMENTS:

• At least 4 year of Proven work experience in HVAC industry prerraby more into refrigeration and compressor
• Self-starter and independent.
• Possess class 3 driving license
• Minimum Diploma in Mechanical / Electrical or equivalent.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Title: (Senior) Service Engineer, Gas Solutions

Wärtsilä is looking for a competent (Senior) Service Engineer in Gas Solutions. This is a permanent opportunity, and its preferred location is Pandan Crescent, Singapore.

About the Position

What will you be doing:

As (Senior) Service Engineer, Gas Solutions, your work will focus on these responsibilities:

• Execute field service activities per Wärtsilä procedures and general practices of safety and cost-effectiveness.
• Perform basic troubleshooting, running tests, fine-tuning, adjustments, and trimming related to running performance on equipment.
• Independently perform significant/complex repairs and complete overhauls.
• Perform warranty and commissioning activities, delivering the equipment to the customer or a shipyard.
• Perform internal and external progress status reports of assigned work.
• Participate in briefings and debriefing for each service jobs.
• Create Service Work Reports.
• Collect and organize time sheets and expense reports. Report and inform the back office as required.
• Ensure the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.
• Issue WeCare and Non-Conformance Reports when appropriate to ensure "lesson learned" from experiences gained at service jobs.
• Execute Client Survey after each job.
• Supervise the tasks performed by Wärtsilä employees and subcontractors.
• Promote Wartsila products and solutions to customers.
• Participate in other department work as directed by the Line manager.

To be successful in this role, we expect you to have:

• Diploma/BSc in Process, Automation, Mechanical, Marine, Electronic or Mechatronic Engineering.
• 3-5 years hands-on experiences in process and electrical & automation disciplines.
• Willingness to travel around the world for Field Service jobs.
• Good computer skills.
• Relevant ' hands-on experience in process, mechanical and electrical. disciplines within LPG/LNG/VOC/IG and Flare Gas systems.
• Fluent command of English, written and verbal
• Service and team mindset.
• Structured, good attention to detail, and self-motivating.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: hyunjoo.kim@wartsila.com

• Plan and assist the Senior Engineer to monitor the daily progress of activities to achieve on or before schedule, i.e., by comparing the planned vs actual progress status, identify critical activities.
• Preparation of engineering documents, such as work instructions and progress reports/data, hand over status.
• Together with the execution team prepare the statement/work procedures, RA to specify the detailed work step required for the specific task of the job to be done and identify key risk with the associate risk. A risk mitigation strategy is applied with the whole project construction task.
• Calculate usage of resources, such as labour hours, materials and tools, and other costs to make comparison with budgets and report prognosis to the Senior Project Engineer/Project Manager.
• Understand and evaluate the project requirements and project plans particularly, materials, schedule, equipment and labour loading.
• Assist the Senior Engineer/construction superintendent in assigning tasks to work teams.
• To explain the site situation, technical requirements, project specifications, special engineering requirements, coordination procedures, execution approach and activities priorities to the various work teams to seek contributions for further refinement.
• Ensure that various disciplines (including quality and safety personnel) are carrying out each tasks and tests/inspection in accordance with specification and standards as per the contractual requirements.
• Assist in resolving engineering issues at site, coordinating with the respective engineering support units and referring to the Construction Superintendent for guidance, if necessary report discrepancy (if any) on labour status, equipment, materials etc. to the Senior Project Engineer.
• Prepare the necessary documents for any additional works of V/O’s, F.I. etc.
• To update the project portal regularly.
• Ensure, monitor and maintain site billing and invoicing comprehensive process flow/procedure for client and subcontractors/APs.
• Together with the Assistant Engineer prepare and submit the monthly progress billing to clients
• Carry out other duties as and when assigned by immediate superior or higher management.
• Preparation of project close-out report for the Senior Project Engineer/Project Manager to review before submission to clients.
• Ensure final acceptance of the project by client in accordance with contractual requirements

30th April, 2024
3rd Line IT Support Engineer, Witney, 40,000pa - 44,000pa plus bonus & benefits:   An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT.   On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers.   This is a great hands-on opportunity for a 3rd Line IT Support Engineer to
... Click here to view more detail / apply for 3rd Line IT Support Engineer

• Working Days: Monday – Friday (9am – 6pm)

• Working location at Taiseng – walking distance from MRT

• Variable Bonus + Excellent Welfare

• Well Established IT Solutions Company

Job Scope

• Install, configure, test and maintain operating systems, application software and systems management tools
• Correspondence with customers (including overseas) request
• Ability to troubleshoot on-site and online
• Liaise with vendors and other IT personnel for problem resolution
• Maintaining customer infrastructure & networks
• Able to articulate issues and solutions to customers

Requirement

• Nitec or Diploma in Computer Engineering, Information Systems, or equivalent
• 2 - 4 years of relevant working experience
• Possess Knowledge of Cloud applications (Office 365, Azure), firewall, Active Directory, backup solutions will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

1. JOB PURPOSE Maintain Medical Devices & Systems to the highest levels of performance, quality and integrity aligned to HPL requirements Act as point of contact for all EME related community work. Responsibility for delivery of the EME service provision to third party stakeholders 2. JOB SUMMARY To perform service and maintenance activities on a wide range of Medical devices for our third party stakeholders. This includes local community Hospitals, Health Centres, Doctors practices, Acute NHS Trusts and Private Hospitals. Reporting to the Deputy EME Manager, the EME field service Engineer will be responsible for all aspects of maintenance including annual servicing, emergency call-out, and minor repairs. This position will be required to establish and maintain a professional working relationship with customers and internal colleagues. The role calls for someone from an Electronics / Instrumentation Engineering background, and as such the post holder will require knowledge across the range of technologies and services that fall under the responsibility of this post. The role will frequently require the post holder to engage with infrastructure and business projects and the adoption of new technologies in line with business requirements. 3. KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES Proactive monitoring to ensure maximum uptime, reporting any downtime in a timely manner to the Head of Medical Engineering Engagement with third-party vendors, including participation in service reviews, billing review, and escalation of issues where appropriate Liaison with third-parties in the ongoing maintenance of a range of Medical Devices. The post holder must have a full understanding and knowledge of medical devices normally used in a hospital environment The post holder will be expected to participate and contribute to monthly EME meetings Work with other teams to improve service delivery to the end user through a collaborative and structured approach to problem resolution Involved in the ongoing development and documentation of processes and procedures in line with the trusts corporate policy, objectives and goals Identify and escalate perceived risks to Head of Engineering where appropriate, managing and alleviating risk and where possible resolving the risk The post holder will be expected to be working in less than desirable working conditions i.e.: dirty and soiled equipment. The post holder must be able to move and carry equipment in excess of 20Kg The post holder will be responsible for own day to day work load and travel to other sites covered by the department is expected as part of the role. The ability to drive is expected as part of this role. The post holder must keep accurate records and update any work carried out by the post holder Security role controlling both local resource and access rights Documentation of processes for use across EME departments by both technical and non-technical personnel Provide guidance and technical training to junior members of the EME team. Technical Capability The following is an indication of the technologies the candidate is expected to be proficient in with a focus in the Medical Device area, this is not an exhaustive list and technologies may be altered to reflect current state aligned to changing business need: Carry out EST and PPM on various equipment In depth knowledge of BS62353 (2008): Medical electrical equipment - Recurrent test and test after repair of medical electrical equipment. 4. OTHER RESPONSIBILITIES Management To take responsibility as a Medical Device functional expert, providing leadership, recognising and developing the team, mentoring, coaching and training them to utilise their strengths to enhance the departments performance and build organisational capability. To be responsible for the self-development of skills and competencies through participation in learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post. Develop understanding on specific emerging technologies and good practices and then facilitate and develop this knowledge across the EME team. Finance You are required to comply with the HPL Standard of Business Conduct policy and the Code of Professional Conduct for Register of Clinical Technologists (RCT) and you are required to declare all situations where you (or a close relative or associate) have a controlling interest in a business (such as a private company, public organisation, other NHS organisation or voluntary organisation) or in any other activity which may compete for an NHS contract to supply goods or service to the Trust. Be a part of Infrastructure procurements as a subject matter expert operating within SFIs ensuring good financial control and records are maintained at all times.

Field Service Engineer | Bristol, BS31 1PF | Full Time Mon – Fri, 8am Start | £25 to £30k per annum (based on experience)

Would you like to join a family run, Bristol based company that Maintains, Repairs and Inspects Wood and Metal cutting equipment for a wide range of UK based clients? Our client is currently seeking an experienced/semi experienced Field Service Engineer to service, repair, and conduct inspection of a wide range of machines in their customer sites.

This role will offer a great work/life balance. Whilst engineers are expected to be on site for 8am they return home once their job is complete, which often means an early afternoon finish.

Hours are Monday – Friday, with no weekend work, no on-call and no Bank Holidays.

Due to the nature of the business and the various working environments, the post holder will be subject to an enhanced DBS (Disclosure & Barring Service) check.

Requirements of the Field Service Engineer:

• Mechanical or Electrical qualification and experience; however, ‘on the job’ training will be given
• Driving Licence is essential
• Flexible to drive and carry out tasks at various locations throughout the UK
• Flexibility around start times; Engineers are expected to arrive on site at 8am regardless of location.

Duties of the Field Service Engineer:

• General Servicing & Conformity of all Machines / Compliance with PUWER98 Regs and BS4163.2021 (for Educational Establishments), Guarding, electrical safety and operational maintenance.
• The post holder will be expected to always liaise with all clients in a confident and professional manner
• Willing to travel to the Company office in Keynsham, Bristol, when necessary (usually around once a week), for collection of parts etc

Benefits:

• A company vehicle will be provided
• Overnight accommodation will be provided when deemed necessary
• Company pension

If you feel you’re the ideal candidate, send in your CV by clicking the APPLY button today!

Your data will be handled in line with GDPR.

Job Description:

• Install and maintain CCTV, Access control, surveillance systems.
• Survey sites for optimal camera placement.
• Troubleshoot and fix equipment problems.
• Perform routine maintenance and updates.
• Respond to service calls promptly.
• Support customers with technical issues.
• Document all service activities accurately.
• Stay updated on industry trends and technologies.
• Collaborate with team members for project success.
• Follow safety protocols on-site.

Job Requirements:

• Degree or diploma in relevant field.
• Experience in CCTV, Access control, surveillance systems.
• Strong technical knowledge.
• Familiarity with troubleshooting tools.
• Good communication skills.
• Attention to detail.
• Valid driver’s license.
• Certifications are a plus.
• Ability to work independently.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Service Engineer – Woodland ( 5 Day)

- Fresh diploma / Degree in electrical ENGINEERING

- will be troubleshooting electrical instrumentation / process

- PLC programming is an advantage

- can start work in a shortest timeframe

- PC literate

- Basic salary : S$ 2800 – S$ 3200 neg

Interested Candidates please update your Microsoft Words Resume to yeelee@unionmp.com.sg

Eng Yee Lee (R1876385) @ Union Manpower Services Pte Ltd (95C4597)