Total 1,047 Customer Service job vacancies in George Town, Pulau Pinang

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Assistant in the Department of Clinical Imaging Research Centre (CIRC) Yong Loo Lin School of Medicine. CIRC is a dedicated molecular imaging research centre. It is equipped with on-site capability for the preparation of diagnostic and therapeutic radiopharmaceuticals in a modern GMP-certified facility. CIRC is positioned to support both academic and commercially led clinical research programs, with dedicated clinical imaging facilities area advanced modalities of PET-CT and PET-MRI. For more details on what we do, do visit https://medicine.nus.edu.sg/circ/. Appointments will be made on a two-years contract basis with the possibility of extension.

Purpose of the post

The Research Assistant will be responsible for the routine production of radiopharmaceuticals in compliance with Good Manufacturing Practice (GMP). The successful candidate will also assist in the method development and validation of new radiopharmaceuticals, including the preparation of standard operating procedures (SOPs) and other quality related documentation. Other tasks may be assigned as per business needs which may include routine QC analysis of the product as per established procedures.

Main Duties and Responsibilities

The Research Assistant will be able to:

• Perform routine preparation of radiopharmaceuticals as per protocols and current GMP regulations.
• Develop and optimize radiochemistry procedures and processes.
• Perform basic maintenance/troubleshooting of automated synthesis modules, hot cells and other lab equipment.
• Safe handling of radioactive materials and disposal of hazardous waste according to University regulations.
• Perform environmental monitoring as required by PIC/S GMP in the cleanrooms (environmental monitoring, airborne particle monitoring).
• Assist in writing Standard Operating Procedures, Work Instructions, Record sheets and other quality related documentation.
• Maintain consumable inventories and re-ordering of stock as necessary.
• Perform QC processes (HPLC, GC, TLC etc) according to procedures to ensure the product is safe for clinical use.

Main Duties and Responsibilities

• Manage routine microbial tests such as microbial plate incubation, sterility testing, bioburden testing, etc and liaising with third party contractors if required.
• Maintain cleanliness in the QC laboratory and the cyclotron facility.
• Other adhoc duties may also be assigned as required by department.

Physical Demands and Work Environment

Personnel should be comfortable with:

• Exposure to radiation when handling radioactive samples.

• Handling of chemicals for QC testing (flammables, acids, and bases).

• Handling chemical and biohazard wastes

• Occasional lifting of heavy objects

• Flexible working hours with occasional over time

Qualifications

The applicant should:

1. Have a minimum of BSc degree in Chemistry (Synthetic Organic/Inorganic/Medical), Biochemistry, Pharmacy or a related science field.
2. Experience in production, manufacturing or handling of PET drug products preferred.
3. Good knowledge and experience of GMP (Good Manufacturing Practice) or GLP (Good Laboratory Practice).
4. Practical experience in general wet laboratory techniques, such as analytical balance operations, pipetting, pH measurement and reagents preparation.
5. Preferably hands-on experience with operating and maintaining analytical instruments such as HPLC, GC, TLC.
6. Basic understanding of relevant safety regulations and protocols for handling/disposal of radioactive materials.
7. Strong written and verbal communication skills, able to communicate professionally with colleagues and customers.
8. Proven ability to work independently with minimum supervision as well as a constructive team player.

Qualifications

1. Require critical thinking and problem-solving skills, with a strong attention to detail.
2. Proficient in the use of MS Office Suite.
3. Those with no experience but with relevant academic and skills will be considered for this position.

Remuneration will be commensurate with the candidate’s qualifications and experience.

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of three (3) referees.

Posted: 12/03/2024

Closing Date: 30/04/2024

Job Type: Permanent - Full Time

Location: Hurstville

Job Category: Customer Operations


Right2Drive, part of Movigo Group is a fully Australian owned business, specialising in multiple industries, including accident management, accident replacement vehicles and vehicle repair.
 
Our business has a customer first mindset, with a focus on innovation and optimisation. We invest in the development of our people, as our success depends on our team being able to deliver for our customers.
 
We operate from over 24 locations, with staff across Australia, New Zealand, the UK and the Philippines.
 
About Us
We make a bad day better.
 
Our clients are not-at-fault drivers who have been in a motor vehicle accident. Theyve just

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PRODUCT AREA

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

The Customer Onboarding team operates like a Start-Up - 'Run It Like You Own It' mentality - to enable creativity thought-leadership with a self-management team practice.

In this role, you will provide consultative selling (upsell/pitch to our clients), account management, and work cross-functionally with our acquisitions, product, program, and same-store teams.

Qualifications

JOB RESPONSIBILITIES

• Manage AUNZ new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
• Deliver on assigned customer goals while prioritizing and delivering a positive onboarding experience.
• Work cross-functionally with sales, product, and program teams to deliver customer handovers.
• Implement ways to improve customer relationships, share performance-enhancing suggestions, and promote other Google products.
• Provide advice to help advertisers return on their investment by working with them in a consultative role.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in the media account management or advertising industry.
• Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).
• Ability to communicate in English fluently in order to collaborate with the English speaking customers.

PREFERRED QUALIFICATIONS

• Experience in managing and customizing for a customer base.
• Ability to take initiative and lead, motivate, and work well with others.
• Ability to reach out to customers and assist them in adding value to their business.
• Ability to multi-task and manage multiple projects with attention to detail.
• Excellent creative thinking, problem-solving, and written and verbal communication skills.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Engineer, you will be there to shape and execute technical business strategies, acting as a trusted advisor to our clients and helping them to realize maximum business value from Google Cloud. You will assist business Googlers by problem-solving key technical issues for our customers, while also liaising with the Product Marketing Management and Engineering teams to stay above industry trends and to create enhancements to Google Cloud products.

Qualifications

JOB RESPONSIBILITIES

• Work with account executives to explore opportunities from the technical perspective, and collaboratively set the opportunity pursuit strategy. Develop the strategy to resolve technical impediments and scoping out migration workloads.
• Take responsibility for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
• Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer/partner environments.
• Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management, and documents.

MINIMUM QUALIFICATIONS

• Bachelor's degree in STEM fields (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience.
• Experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
• Experience with cloud computing concepts such as Big Data, Platform-as-a-Service and Infrastructure-as-a-Service (e.g., PaaS and IaaS) technologies.
• Ability to communicate in Korean and English fluently, to help support customers for the Korean market directly.

PREFERRED QUALIFICATIONS

• Experience with big data and machine learning frameworks (e.g., Tensorflow, PyTorch, or scikit-learn), and implementing Machine Learning Operations at enterprise scale on cloud platforms.
• Experience in consulting, delivering technical presentations, leading discovery, and planning sessions with customers with scope and success criteria.
• Experience with compute infrastructure and networking concepts including routing, VPNs, load balancers, and firewalls.
• Experience in data and information management as it relates to big data trends and business challenges.
• Experience using and/or managing databases.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

Job Description:

• Handle all incoming customer calls, queries and complaints in a promptly, efficient and professional manner
• Process customers order both online and offline.
• Update customer on the status of their order or delivery
• Provide high level telephone, email and web chat support to our customers
• Enthusiastically assist in resolving customers' concerns on products, delivery related issues, order placing online and all other customer enquiries.
• Adhering to a company’s SOP’s when interacting with customers
• Handle high volume of calls especially during festive period
• Other ad-hoc administrative roles as and when required

Job Requirements:

• Good interpersonal skills and be able to establish a positive rapport with customers
• Ability to remain calm and polite when dealing with customers
• Experience in a customer service environment is an added advantage
• Good command of spoken and written English

Please send all enquiries together with a CV to Peter Hodgson (peter@centre-stage.com)

Enthusiastic and experienced in teaching all ages in:

=> 3-12 year olds process driven creative drama & MT – drama, singing, dancing,
=> 8-12 year olds performance & acting skills & MT – drama, singing, dancing,
=> 13 yrs + acting skills & MT – drama, singing, dancing,
=> 8yrs + skills required in preparation towards Trinity/LAMDA Musical Theatre Exams.

Must love working with children and young people, be engaging and inspiring and have the skills, training and experience to back this up.
Must be able to work within a collaborative team, planning and delivering classes, workshops, holiday programmes, birthday party events.
Able to direct, costume and create/build set, for annual productions and class presentations, workshops, events & holiday programmes.
Must have knowledge of and be able to operate basic lights & sound for their productions.

Important: these job roles require complete all rounders, with broad skills and the candidates must be adaptable, flexible and able to multi task. The jobs require creativity, as well as good practical and organisational skills, effective time management abilities and an excellent work ethic. Only those who have the aforementioned skills, together with reliability, good stamina and resilience should apply.

Ideal candidates would be those, having trained as performers, with experience working in the industry and a degree in the same area. Candidates, should have experience a teachers/workshop leaders and be passionate about student development, working and teaching young children, teens and in the arts and arts education.

All candidates - must have:

1: A degree level qualification in the performing Arts or arts education
2: A DBS (previously CRB) UK police check or Singapore equivalent.
3: Provide contact details for two referees from previous line managers.


Full time Position:

=> Two year Contract (renewable)Professional Development
=> Pathways/Benefits

Salary is dependent on age and experience ($4000 - $8000)

NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.

Responsibilities

• Undertake project management responsibilities to oversee data-related initiatives and ensure they meet established timelines and deliverables.
• Drive the development of analytical solutions to generate actionable insights, supporting decision-making, planning, and resource allocation in alignment with NUHS priorities and goals.
• Facilitates collaboration among cross-functional teams, manages stakeholders and ensures the successful implementation of data initiatives that improve patient care, operational efficiency, and organizational effectiveness, in compliance with data privacy and security regulations
• Collaborate with data teams and stakeholders to extract, interpret, and creatively visualize data. Transform raw data into meaningful information, ensuring accuracy and efficiency in data interpretation, analysis, and reporting.
• Develop, maintain, and enhance interactive dashboards using tools like Tableau.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or equivalent work experience.
• At least 5 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions, and manage multiple priorities.
• Possess can-do attitude and work independently in ambiguous situations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.
• Familiarity with healthcare setting is a plus.

Apply Now
















Service Attendants (Bar, Gaming & Wait Staff) -GRSC


GRSC


Georges River 16ft Sailing Club is embarking on a multimillion dollar redevelopment and we want you on the team!   Check out the exciting plans here: https://georgesriversailingclub.com.au/renovation-notice/   We are seeking bubbly, energetic, professional team players who display exceptional customer service to join our Service Attendant team.   



As a frontline team member, you will have the opportunity to train and work across other departments including Bar, Bistro, Gaming, Functions & Events - just to name a few! Equally, if you are after career development you have also come to the right place.
 
We will provide all the necessary training for you; all you have to bring









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Interested
















Service Attendants (Bar, Gaming & Wait Staff) - Menai


Taking Expressions of Interest!


We are seeking bubbly, energetic, professional team players who display exceptional customer service to join our Service Attendant team.   



As a frontline team member, you will have the opportunity to train and work across other departments including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events - just to name a few! Equally, if you are after career development you have also come to the right place.
 
We will provide all the necessary training for you; all you have to bring is a can do attitude and be willing to go the extra mile to complete the job to a high standard. 










... Click here to view more detail / apply for Service Attendants (Bar, Gaming & Wait Staff) ? Menai

We are looking for a Temp Executive on a contract basis (May 2024 - Apr 2025) to support the Customer Relations Unit. Submit your application now!

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

SP’s Student Services seeks to enhance our students’ experience by providing a range of services and our Customer Relations Unit, is the most convenient touchpoint to obtain easy information and guidance relating to student administration, financial and fees matters.

The appointee handles institutional queries and feedback from students and public. You will work closely with internal stakeholders in the handling and tracking of public feedback to ensure timely resolution of cases and to enhance customer satisfaction.

Responsibilities:-

· Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter

· Maintain high quality of service and ensure that queries or escalations are handled professionally

· Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

· Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

· At least a tertiary education (in any discipline)

· Proficient in Microsoft Office applications

· Strong writing and analytical skills

· Service-oriented and adept at problem solving

· Have a pleasant disposition and is passionate about helping others

Ability to work independently and capable of being an effective team player

Working Hours

Mon - Thur 8.30am-6.00pm

Fri 8.30am-5.30pm

Renumeration

$2,500 per month

Roles & Responsibilities

• Perform day to day clerical support in office including answering phones, data entry and filing and etc.
• Assist HR-related tasks and general HR activity
• Work with various departments to render operations support
• Any other ad-hoc duties as assigned from time to time

Requirements

• At least GCE ‘O’ level and above
• Minimum 1 year of relevant working experience preferred
• Good interpersonal, communications and coordination skills
• Well-organized with good and analytical initiative
• Resourceful and mature team player
• Proficient in MS Office Skills (Outlooks, Words, Excel, Power Point, etc.,)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This position will work closely with Marcom managers to assist with these duties:

• Daily Media Monitoring and to generate weekly report.
• Write articles and communication materials to positively profile key highlights of programmes’ activities or announcements.
• Working with external consultant on collateral development as part of the brand refresh.
• Design ad-hoc marketing collaterals where required.
• Logistics preparation for corporate visits and on-site management.
• Administrative tasks where required.

This is an hourly-rated position.

Qualifications

• Experience in marcomms roles such as media relations, communications planning, digital and content marketing, publications production (either full-time / part-time / internship) and possess a relevant Degree, Diploma or “A” Level.
• Good command of English – strong verbal, writing and editing skills.
• Ability to do basic design work and use design software will be an advantage (ie Canva, Illustrator, Photoshop etc.)
• A meticulous and resourceful individual. Able to learn, work and thrive in a dynamic and fast-paced environment.
• Good organisational and time management skills.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team have been successfully delivered projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Operations Support Specialist

Period: To start in December 2021

Responsibilities:

· Support and execute operational functions as part of the operations team to optimise efficiency and results.

· Coordinate with the client and stakeholders to manage operational activities and achieve customer satisfaction.

· Troubleshoot basic hardware and software issues on the ground at the client location.

· Gather requirements to create training scenarios using the simulation platform to meet training objectives.

· Support project and QA teams as and when required.

· Any other matters tasked by Management.

Requirements:

· Preferably Diploma in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.

· Experience in customer facing roles.

· Team player with good interpersonal, communication and problem-solving skills.

· Resourceful and able to work independently.

· Meticulous and able to multi-task.

· Interest in 3D simulation training.

Job Description & Requirements

Service Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all times.

· Carry out the commissioning, maintenance, service repairs and assembly of SMARDT Chillers throughout the Singapore region, including breakdown repairs that may require working outside of normal business hours.

· Work closely with the Service Team and other department staff to identify and communicate service-related matters that will assist Smardt customers and products.

· Support the achievement of Smardt direct service provision in the Singapore region, while always maintaining safe work practices.

· Regular housekeeping.

· Other duties as required.

Requirements:

· Must be a qualified and licensed air conditioning technician working in the HVAC industry for min. 5 years.

· Must have experience working with central plants and chillers

· Centrifugal refrigeration compressor and oil-free compressor experience will be highly regarded

· Solid grasp of Chiller Controls and Plant Control Systems is essential

· Computer literacy is essential

· Experience in Training others is highly regarded

· Experience in offering remote technical support is highly regarded

· Experience in travelling to offer product support is highly regarded

· Other language skills highly regarded

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Promote and support NUS Enterprise initiatives through various digital marketing and communications channels, as well as online/offline events.
• Conceptualise and execute marcoms-related projects such as micro-videos, videos, campaign-related collaterals, marketing assets for various programmes.
• Help with content writing and editing of articles.
• Support the Marcom team in updating the media and social media tracker for analysis and reports.
• Assist in sending Kopi Break, the circular introducing new joiners to the department.
• Perform ad-hoc administrative duties as assigned.

This is an hourly-rated position.

Qualifications

• Experience in marcomms roles (either full-time / part-time / internship) and possess a Diploma, “A” Level, or other relevant certification.
• Basic designing skills, and able to use design software (ie Canva, Illustrator, Photoshop etc.)
• Able to write well and capture highlights from speakers at events Basic Microsoft office competency (ie Word, Powerpoint, Excel)
• Basic video editing skills, and able to use video-editing software ( ie Premiere Pro, Movie Maker etc.)
• Able to operate a DSLR for photo and video taking.
• Good command of English – strong verbal, writing and editing skills.
• A meticulous and resourceful individual. Able to learn, work and thrive in a dynamic and fast-paced environment.