Total 208 Senior Executive level Customer Service job vacancies in Johor Bahru, Johor

Job Description:

• Develop and implements infrastructure maintenance management programmes to maintain buildings, equipment and grounds inclusive of appropriate schedules and procedures with a team of outsourced service partners and specialists contractors.
• Manage, schedule and budget CAPEX purchase including develop tender specifications, evaluate bids, negotiate for best prices, cashflow projection, recommend for purchase and execute project management
• Implement facility operation planning programmes to operate facilities and system in a safe and efficient manner include data analytics, evaluate and analyse the performance breakdown repair
• Coordinates new facilities development projects with contractors, in-house architects, engineers and appropriate authorities including generate and monitor cash flow, provide inspections and acceptance activities, submit and present project progress reports
• Able to maintain, enhance and implement facilities Asset management system in supporting and improving FM operations and processes by Resolve recurring system issues and propose enhancements to improve system performance and data integrity
• Perform data analytics such as identifying trends, predicting outcomes and implementing corrective actions to resolve energy wastage and issues , safety and risk management issues including prepare, submit and present investigation report.
• Implements contracted services for repairs and preventive maintenance to ensure cost consciousness. Develop quality assurance and inspection procedures to monitor vendor work quality and performance with outsourced service partners.

Requirements

• Engineering Degree and 2 years of relevant working experience. Fresh graduate is welcomed to apply.
• Working experience in healthcare facilities is an advantage.
• Knowledge in building regulations & environmental health & safety requirements pertaining to facilities management
• Team player with excellent project management, supervisory and interpersonal and communication skills
• Independent, proactive, adaptable and works well under pressure
• Proficient in Microsoft office

Job Description of Sales Support Executive

As a Sales Support Executive, you will be part of an international working environment where you will gain and develop in-depth know-how of the ship recycling lifecycle solutions for marine vessels.

Responsibilities

- Providing administrative support and working close relations with colleagues within Sales Team, APAC.

- Preparing proposal packages based on service offer request for APAC sales opportunities.

- Provide secretarial support for the CEO and Head of Business Development, APAC.

- Identifying the different Metizoft software solutions products and equipment sold.

- Creation of appendices (manuals, responsibility matrices, parts and working hours) for different sales exercises.

- Coordinating proposal and inputs with various internal stakeholders and Sales team and IHM team.

- Support and acting as a liaison between Sales, Business Lines and other internal functions. Performance related matters.

- Participating in customer negotiations if required.

- Maintaining Salesforce CRM and other system information that’s relevant to the support function.

- Support and attend exhibitions, seminars, external training whichever deem necessary by the company to upgrade their employee skills sets.

- Generate Monthly reporting of plans and activities

- Assisting with any other ad hoc duties assigned by the Line Manager

Requirements

- Candidate must possess a Bachelor’s degree / Diploma in Engineering, preferably in fields such as: Enviroment Engineering and Management, Marine Engineering, Finance or Sustainability.

- Fresh graduates are welcome to apply, training will be provided.

- Minimum 3 years of working experience in task related to complex sales activities, marine compliance and marine regulations.

- Relationship building and team player approach with good communication and administrative skills.

- Attention to details and awareness of how they fit into the bigger business picture.

- Systematic and organised approach to work.

- Understanding and willingness to learn about existing and possible after sales business.

- The candidate must be fluency in both English and Chinese is essential (Verbal/written), as effective communication and interpersonal skills are crucial for engaging with our Chinese-speaking clientele in the course of our business operations.

-Excellent PC literacy, especially in MS Excel, MS PowerPoint, and MS Word.

Benefits

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

If you are keen to make an impact to the environment and a better future, please send your CV via portal.

This position is open to Only Singaporeans and PR

You will be an integral member of the education and training team to plan, co-ordinate and support the administrative operations of the education and training of medical, allied health and nursing staff at NHCS. You will collaborate with internal stakeholders and external agencies to develop and plan for short-term and long-term strategic plans. You will also coordinate and manage the initiation, implementation and evaluation of projects to advance NHCS’s education and training strategic and operational goals.

Requirements

• Degree holder, preferably in training, education or project management
• A meticulous team player with excellent organisational and communication skills
• Proficient in Microsoft Office applications

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will assist the Research Fellow and Manager by providing secretariat support to various research meetings. You will help with developing the programme evaluation plans, engaging the programme stakeholders and coordinating meetings. You will also assist with the logistical preparation for recruitment drive. Additionally, you will be required to do data entry as well as record keeping.

Requirements:

• Bachelor’s Degree in Public Health, Statistics, Biological Sciences, Social Science, Epidemiology with at least 1 year of relevant experience
• Good knowledge with Microsoft Office softwares
• Experience in using any statistical package (SPSS/STATA/SAS) or qualitative analysis software Nvivo
• Good verbal and written communication skill
• Good interpersonal skills and ability to work both independently and in a team

You will be part of the SingHealth Duke-NUS Transplant Centre (SD Transplant Centre) team that strives to deliver value and quality work. Your main base will be at the SDTC office located at National Heart Centre Singapore but you may occasionally need to travel to SKH, SGH, and CGH for coordination purposes. You will provide general secretariat and administrative support to the SD Transplant Centre and its counterparts across various transplant programmes. These include working with diverse stakeholders within and outside SingHealth to coordinate data entry and research projects and activities. You will also be tasked with providing coordination, administrative, and logistical support for departmental and cluster-level meetings and assist with data compilation. Additionally, you will be responsible for maintaining accurate and up-to-date documentation for Institutional Review Board (IRB) submissions and approvals, as well as assisting in organising study materials such as informed consent forms, case report forms, and study protocols. Your role will also involve coordinating communication between investigators from different institutions and research participants, and actively participating in study meetings, conferences, and trainings as required.

You should be an individual with meticulous organisation skills, a disposition for continuous learning, and the ability to think interdependently. You should be able to communicate your ideas with clarity and provide concise presentations and meeting minutes for the department, as well as update project agreement forms.

You will also be expected to manage multiple timelines, see through tasks to fulfilment in a timely manner and possess the flexibility to respond to changes within your scope of work.

Requirements

• Diploma in any discipline.
• Proficiency with Microsoft applications.
• Good interpersonal and organisation skills.
• Meticulous and attentive to details to ensure accuracy of the work.
• Good with numbers.
• Able to work both independently and in a team.

About Us

RDI Home Pte Ltd is a Singapore based start-up which is on a mission to enable elderly to live independently in a safe, healthy, and happy manner for as long as they can. We are dedicated to harnessing the power of technology to revolutionize senior healthcare. Our state-of-the-art solutions ensure the safety of our elderly population, allowing them to enjoy the independence of living alone without compromising on their health and safety.

We have launched a home monitoring service in Singapore and are looking for passionate and motivated candidates who want to make an impact in the care of our elderly population.

As an integral part of a high performing team, you will be working closely with the Customer Success Manager and the Service Operations team.

You will be managing the relationship between the Company and our elderly customers and caregivers.

Responsibilities:

• Provide exceptional customer service
• Schedule appointments and conduct home visits/ phone calls to elderly customers
• Conduct health assessments and interviews for data collection and behavioural insights
• Handle customer enquiries and feedback via phone calls, Whatsapp messages and roadshows
• Assist Manager to investigate fall alerts using the Company’s software application
• Maintain updated records of communication with elderly customers
• Assist in pre-sales and post-installation meetings with elderly customers
• Ensure elderly customers and their caregivers are trained to use the system
• Assist to prepare and conduct group presentations to Seniors and/or their caregivers.
• Perform administrative tasks and assist with ad-hoc duties when required.

We are looking for passionate and committed candidates who are:

• Patient and enjoy helping seniors and their families, Willing to go the extra mile
• Good in interpersonal and communication skills, especially with elderly
• Tech savvy and able to learn and use Microsoft Office and other IT systems
• Fluent in written and spoken English, and another local Singapore language or dialect
• Experience in Elder Care, Social Services, or Customer Service would be an advantage.
• Diploma from a recognised institution with at least 3 years working experience
• Those who are shortlisted will be expected to undergo a situational test during the interview.

RDI Home is an equal opportunity employer and values diversity in its workplace. All qualified applicants will receive consideration for employment.

Interested candidates are invited to submit a resume, and any relevant project/portfolio links by email to contactus@rdihome.com.

Job Description

Position Title:

• Senior Talent Acquisition Executive

Reports to:

• Talent Acquisition Lead

Job purpose

• The successful candidate will be responsible for end-to-end talent acquisition activities and work closely with operation team to build a sustainable workforce through attraction, recruitment, and onboarding. You will deliver 360-degree recruitment for our stakeholders, whilst supporting and executing best practice throughout recruitment activities.
• The incumbent should also be experienced in local and overseas recruitment and familiar with the employment regulations at the local and foreign country.
• You will work closely with hiring managers to ensure the best recruitment experience, as well as managing external recruitment stakeholder relationships including agencies to develop recruitment collaboration & partnership for the roles.
• The seniority of the position shall commensurate with the experience and credentials of the successful candidate.

Duties and responsibilities

• Responsible for the full spectrum of talent acquisition activities including but not limited to student recruitment for private education in healthcare courses such as Diploma in Holistic Massage.
• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Manage & administer all existing social media platforms for recruitment publicity and campaign.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment.
• Manage onboarding process and coordinate with HR operations in all documentations.
• Represent & participate in career fairs and education institutions for hiring, internship & scholarship program collaboration opportunities and to promote employer branding awareness
• Perform any other duties as and when required.

Qualifications

• At least 3-5 years of experience in related field. Experience in mass hiring for frontline staff would be a plus.
• Proven track record in talent acquisition to meet with the fulfilment and retention target
• Bilingual in English & Mandarin (in order to manage documentations in Chinese language & communicate with mandarin speaking employees)
• Meticulous, organized and attention to details.
• Excellent written and verbal communication skills
• Excellent in Microsoft office especially Excel, well verse in Vlookup, if & sumif functions, pivot tables & charts.
• Knowledge in latest HR practices, Employment Laws & regulations
• Good problem-solving skills and able to work independently.
• Flexible and able to adapt to changes
• Strong sense of responsibility and ownership.

Remuneration package commensurate with qualification and experience.

Interested candidates, kindly submit your updated resume via online application. Alternatively, you may call our Human Resource Department at 6884 4772.

Shortlisted candidates will be notified via Call or Email.

For more information, please visit and follow our LinkedIn Page for exciting updates: https://www.linkedin.com/company/ma-kuang-tcm/

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

Report to and support the Client Services Manager in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.

• Mon-Fri 10am – 7pm
• $2800 - $3300
• Location: Chinatown

Job Requirements:

• Provide administrative support to ensure efficient operation of office
• Interacting with clients over the phone, facilitate communication amongst sales team and backend team
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc
• Exhibit polite and professional communication via phone and email
• Contribute to team effort by accomplishing related results as needed
• Assist Director in adhoc duties

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 11 Jalan Penjara, Singapore 149380

1 Year Temporary Senior Customer Service Executive to cover for maternity staff

Key Job Duties:

• Manage customer expectations, resolve customer satisfaction issues.
• Handling of daily customer orders and request.
• Co-ordinate with Sales for all sales activities.
• Co-ordinate with Planning and factory for stock supply / allocation.
• Co-ordinate with logistic for shipment arrangement.
• To maintain smooth supply chain.

Job Requirements/Skills:

• IT literate and proficiency in using Microsoft Office, Word, Excel and PowerPoint.
• Good Knowledge of Basic Systems ( LN , GSOP)
• Good communication skills to deliver clear and concise message to stakeholders and team members.
• Good team player to be able to collaborate with other team members.
• Independent and proactive, able to take ownership and complete tasks assigned with integrity.
• Good time management and able to work well under pressure in a fast-paced environment with self- motivation and determination.
• Meticulous and detailed orientated in organizing and maintaining information and records.
• Strong interpersonal skills

Minimum Experience and Qualifications:

• Minimum 3 years of experience in Customer Service in Electronics Industry
• Diploma/Degree in relevant field and/or equivalent experience.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,600 per month
• Contract Duration: 3 + 3 extendable months

Key Responsibilities:

• To provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre.
• To attend to enquiries relating to organization and other schemes and services
• To assist in updating daily logs and record keeping

Key Requirements:

• Degree in any related field.
• Knowledge in customer service will be an added bonus.
• Fresh grad is welcome to apply!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree with preferably at least 5 years of experience in a Call Centre environment, with experience in managing teams

- Experience in automation tools such as Blue Prism and UiPath and a track record of implementing RPA processes

- Passionate in boosting efficiency through streamlining and improving work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment