Total 10 Manager level Customer Service job vacancies in Johor Bahru, Johor

Service Delivery Management:

Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.

Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.

Develop, manage, and improve stakeholder relations – both internal and external.

Use of project management artefacts to ensure effective outcomes such as: Accuracy of forecasting, Delivery timelines and schedules are met and Adherence to quality standards.

Understanding the pipeline of demand and work with the PMO and internal TI members to ensure an appropriate supply of resources.

Provide regular reports to the management and other departments on your Squad’s achievements, challenges, and recommended solutions.

Resolving project escalated issues and disputes while maintaining constructive working relationships and achieving schedule commitments.

Technically able to understand the requirement and work within the Squad team on the related infrastructure layer design like Operating System, Database, Middleware, Network and Cloud.

Managing and leading complex stakeholders (internal GIT like PMO and other APPs domain sometimes including business) towards optimal solutions while helping them to understand resource constraints and prioritization.

Enable the team’s collective success, delivering the projects and building a cohesive, high-caliber team.

Holding the teams to the highest standards, project discipline and accountability.

Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams.

Ensuring compliance with the infrastructure standards for applicable Service Area

Coordinating the efforts of internal stakeholders and Service Providers to support the change management process.

Working collaboratively with internal stakeholders (other IT domains, business units, etc.) to develop and design system and infrastructure requirements to meet business needs for the business application projects.

Financial & Contract Management:

Contribute to budget planning, resourcing, and procurement till commissioning the project and demand.

The role is tasked with meeting the project delivery milestones along with financial and customer centric KPIs.

Contract & Vendor Management:

A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business. The Technical Service Delivery Manager (SDM) will need to manage the entire procurement process leading to successful project commission.

Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered to

People Management – Internal & External:

Manage the group of highly trained and skilled Service Delivery Management, Service / Operation management, Finance & Contract and Audit team for high performance delivery

To work closely with TI Members, vendors, stakeholders across the Group IT and Business domains

Skills for Success:

Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering or equivalent.

PMP / Agile Certified.

Minimum 10 years of relevant experience in Project and service delivery management.

With Minimum 5+ years of relevant Experience in Infrastructure Project Management, Vendor Management and Contract Management.

Coding and Scripting with good experience

Additionally, good to have a good knowledge on IAC (Infrastructure As Code)

The Planning and Organisational Excellence (POE) team supports the Executive Director with initiating, orchestrating and executing strategic
priorities, ensuring that these initiatives are coordinated, operationalised and reinforced in a cohesive way and monitored for impact.

To this end, POE team interacts with staff from a wide cross-section of the organization and leads many of the most high-profile initiatives the organization embarks upon. POE also supports the ED with Board of Governance engagement and strategic partnerships and communications. Reporting to the Lead Manager, the Senior Executive for Planning and Organisational Excellence (POE) will be involved in data analysis, project and change management and stakeholder engagement (internal and
external).

Given the nature of the position, it is crucial that the postholder ensure confidentiality, maintenance of protocol and administrative procedures, as well as management of information flow and adherence to project timelines.

Critical Work Areas

Organisational Development & Excellence

• Facilitate organizational development and excellence through conducting organizational reviews to identify strengths and weaknesses and to evaluate operational effectiveness
• Develop an in-depth understanding and knowledge of the organizational structure to enable identification of synergies and impacts that may cross units and teams
• Manage the implementation, communication and updating of corporate policy and procedures that promote the effective utilization of resources and support the organization’s strategic direction.

Strategy and Planning

• Support development of strategic and long-range goals based on analysis and studies of internal and external conditions
• Conduct research and data analysis to provide insight into significant organizational changes and support informed decision by leaders

Project and Change Management

• Develop comprehensive project plans that cover all project related areas such as scope management, time management, risk management,quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self and Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector

Job Holder Requirements

• Good Bachelor Degree
• 2 to 4 years of relevant experiences in strategy planning, organisational development, project management, change management, or equivalent
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Duties and Responsibilities

Enterprise Risk Management

• Maintain the risk registers of all risks under close monitoring by the organisation.
• Work with risk owners and the various stakeholders to review and update the risk treatment plans to mitigate / reduce impact and likelihood of risks
• Work with relevant stakeholders to identify new risks
• Prepare updates to management, Audit & Risk Committee, and Board on key ERM initiatives

Data Security

• Work with internal stakeholders to implement and comply with policies and procedures required under the Personal Data Protection Act (PDPA), as well as the data security instructions (DSI) issued by the Ministry
• Draft and maintain policies and procedures relating to data security and protection
• Work with internal stakeholders / business units (BU) to perform data protection impact assessments (DPIA) for new processes and systems
• Maintain a repository of critical records such as data inventory map of SG Enable, data sharing agreements with government agencies and other external parties, as well as DPIA carried out by business units
• Conduct checks on data protection compliance by internal stakeholders as necessary
• Work with BU and / or the Ministry to prepare appropriate responses and support investigative efforts in the event of crisis situation involving data management
• Provide training and communications to staff on best practices in managing client and other confidential information
• Attend to queries from internal and external parties regarding SG Enable’s data protection practices

Other Duties

• Support Knowledge Management by drafting policies and / or working with the policy owners to update their policies
• Liaise with the company’s legal consultant on contractual and other matters
• Provide support for other duties that may be assigned by the Director of GSE or Senior Management from time to time

Requirements

• Bachelor’s Degree
• 3 or more years of relevant working experience in data governance, PDPA compliance, and / or enterprise risk management
• Work experience in the social service sector preferred
• Ability to engage and influence various stakeholders
• Strong communication skills and good team player
• Well-organised with good attention to details
• Able to multitask under time constraints and work independently

You are responsible for payroll processing, maintaining payroll records and administering key financial assistance schemes. This will involve working closely with the Finance Shared Services Team to ensure accurate and timely processing of payroll; reviewing and authorising payroll journal entries; reviewing and clearing discrepancies in the Balance Sheet; and overseeing the financial assistance scheme including payment and maintaining its books.

You will also work with relevant stakeholders on billings and claims, such as processing staff claims and external appointment claims. Other duties include preparing reports, assisting the Chief Financial Officer in costing exercises and ad hoc projects assigned.

Job Requirements

• Degree in Accounting / Business or equivalent with at least 6 years’ relevant payroll experience
• Proficient in Microsoft Office applications
• Meticulous, organised and able to multi-task
• A good team player and also able to work independently
• Possess excellent written, communication and interpersonal skills

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 10 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Ensure that safety and security standard and procedure are put into practice in the most effective and efficient way. Be strong in crisis management and can handle crisis situation. Ensure that our customers can enjoy shopping experience in our area safely.

Your assignment

 Building Business Competence

• Responsible all safety & security for the centre, property, staff and visitors; plan, execute, develop implementation strategy, action plans, procedure, threat assessments, analysis risk and security audit.
• Work together with relevant stakeholder to:
  • support the adaption of local and national requirements to meet safety & security intended level of protection.
  • identify local or country specific safety & security hazards and incorporate preventive and protective measures and programs for these.
  • define the safety & security arrangements needed and ensure those are considered during Tenant Fit Out and design and construction phase of Toppen’s projects.
  • ensure the security operation and systems are developed, designed and installed to meet IKEA requirements. 
  • define and establish the relating operating procedures and be properly connected with the relevant authorities.
  • co-lead the tender for Security Company.
• Take an active role in the design and build-up stage or rebuild of the store to support the implementation of the IKEA safety & security requirements in the following areas:
  • Fire prevention & fire control
  • Emergency evacuation
  • Accident prevention
  • Theft/Fraud; Robbery; Burglary; Crime
  • Emergency Response
  • Natural Hazards
• Build relationship with local authorities to ensure good cooperation.
• Train all co-workers and management of health, safety and security.
• Support with safety & security matters regarding potential operational challenges in the units.
• Get the required Toppen training/onboarding to be ready for all co-workers to create risk awareness.  

    Building Business Competence

• Responsible for developing and implementing crime prevention programs including but not limited to the following: theft prevention, customers & employees; damage to property; threats and extortion.
• Ensure a safe and secure environment for co-workers and customers through training, and national/local legal demands.
• Responsible for the performance of the on-site supervisor and staff of the outsourced security service providers of the centre.
• Ensure that all reports from outsourced companies are executed and sent in appropriate manner and according to agreed timeframes, and the information provided is correct.
• Responsible for initiating appropriate negotiations in case such incidents take place.
• Assist the unit to meet the intended level of Safety and Security by achieving positive results during Sec Check and insurance inspections.
• Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the store Emergency Management Plan.
• Ensuring that the company’s standards and rules are fulfilled in fire prevention, intrusion alarm, access control, video surveillance, safety systems.
• Conduct internal safety and security audits, prepare and hold evacuation drills, firefighting equipment testing in order to ensure highest level of safety in the premises.
• Develop and / or update and implement operations guidelines, standards and procedures in accordance with the company’s standards and legislation.
• Secure incidents are properly reported in the incident reported tool and to insurance companies, when applicable. Ensuring proper documentation and follow–up.
• Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary.
• Proactively implement measures to reduce the number of S&S related incidents.
• Implement crowd management plan when required.
• Be the initial point of contact when fraudulent activities or unethical behaviors (including but not limited to harassment, co-worker misconduct) are suspected or identified. 
• Manage the S&S function in the store and develop potential successor.
• Responsible for safety & security budget on Opex & Capex.

  Miscellaneous

• Contribute actively in various meetings.
• Lead the operations team in different assignments, working efficient in a matrix organization.

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

To help to achieve this, we will provide you with a competitive base salary, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Branch Operations Manager and the Service Team.

In this role you will be responsible for:

• Driving sales revenue by hunting new business opportunities via leads and enquiries
• Identify customer needs and analyse their needs for upsell and cross sell opportunities

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial (M) Sdn Bhd

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.

You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.

You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.

You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.

You are responsible to lead and mentor team members as well as afoster good communication and teamwork within the department.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry

· Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques

· Proficient in Tableau would be an advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail

· Good oral and written communication skills

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.