Total 71 Junior Executive level Administrative / Clerical job vacancies in Kuala Lumpur

**職位：營運管理員**

**要求：**
- 工商管理、商業管理或相關領域的文憑。
- 至少 1 年相關工作經驗。
- 較強的人際溝通能力，具備優秀的溝通能力。
- 能夠在最少的監督下獨立工作。
- 注重細節，適應力強，精力充沛。
- 熟練的解決問題的能力。
- 精通印尼語和英語。

**職責：**
- 管理培訓相關安排/申請
- - 建立並維護適當的歸檔系統。
- 組織和維護文件。
- 利用電腦軟體提高辦公室效率。
- 協調材料提交並確保及時交付。
- 協助完成指定的臨時職責。

津貼和福利

• 員工股權
• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會

職位描述：

• 接聽來電；根據需要接收訊息並重新定向呼叫。
• 處理電子郵件查詢。
• 資料輸入（銷售資料、內部計費、履行中心系統等）。
• 一般辦公室管理，例如訂購文具。管理、監控、更新辦公用品庫存並在短缺時訂購。
• 為員工和客戶安排旅行和住宿。
• 安排內部和外部活動。
• 維護公司社群媒體帳號。
• 為銷售代表、銷售主管、經理和高級管理人員提供行政支持，包括郵寄、掃描、信件、差旅和預約安排。
• 處理客戶服務和投訴。
• 參加路演、貿易展覽和活動。
• 維護和更新公司資料庫，準備分配的定期報告。
• 根據指定協助準備簡報和提案。
• 管理和控制庫存和物流。
• 支援預算和簿記程序。
• 能夠確定工作的優先順序和多任務，以確保按時完成專案。
• 良好的人際溝通和溝通能力。

工作要求：

• 至少擁有工商管理領域的學士學位/研究生文憑/專業學位或同等學歷，SPM。
• 流利的英語和普通話，口頭和書面
• 擁有自己的交通工具。
• 有辦公室行政、人力資源、採購工作經驗者佳。
• 有持續流程改善經驗者優先。
• 能夠在有限的監督下獨立工作。
• 能夠與團隊成員以協作的方式合作。
• 豐富的電腦系統工作知識。
• 能夠熟練使用MS Word和Excel進行日常工作。
• 能夠確定工作的優先順序和多任務，以確保按時完成專案。
• 良好的人際溝通和溝通能力。
• 所需語言：中文、英文。
• 馬來西亞公民。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公積金和社險
• 獎金和獎勵
• 每月團隊午餐
• 每月私人午餐會
• 年度晚宴
• 幸運抽獎
• 每月生日慶祝活動
• 保險
• 年假
• 病假

工作介紹：

• 領導或協助公司秘書主管處理公司秘書工作、職責的各個方面，並確保遵守《2016 年公司法》及其他相關法律和監管要求。
• 更新和維護所有法定記錄和帳簿，包括但不限於遵守 2016 年公司法、其他法律和要求。
• 負責準備決議案、週年申報表、會議紀錄及其他公司秘書文件。
• 協助協調和安排向 Suruhanjaya Syarikat Malaysia (SSM) 提交文件，包括 MyCOID 提交。
• 與會計部門（即客戶、會計、審計、稅務、律師、銀行等）、馬來西亞公司委員會和其他相關監管機構聯絡。
• 履行管理層指示的任何其他職責。

要求：

• 候選人必須擁有 ICSA / MIA 資格/文憑/企業管理/法律/秘書實務/工商管理學位或同等學歷。
• 至少一 (1) 年相關工作經驗將是一個優勢。
• 優秀的馬來語和英語口語和書面語。普通話是一個額外的優勢。
• 熟悉並精通《2016 年公司法》、SSM 和其他相關法律法規要求將是一個優勢。
• 能夠在快節奏的環境下承受工作壓力，同時處理多項任務，有責任心，吃苦耐勞。致力於工作和截止日期。
• 能夠獨立管理客戶組合。
• 可靠，具有強烈的誠信意識。
• 具有高度的奉獻精神和良好的人際交往能力。
• 履行管理層指示的任何其他職責，應屆畢業生
• 沒有工作經驗，但對從事該行業有濃厚的興趣

歡迎有興趣的候選人透過電子郵件發送一份全面的簡歷，詳細說明就業、經驗、成績單、當前薪資、期望薪資和聯繫方式。只有成功的候選人才會收到通知。

聯絡方式: hbchua@actualresults.com.my / +6017-3303306

津貼和福利

• 醫療的
• 公積金
• 索斯科

Job Description:

• Answering incoming calls; taking messages and re-directing calls as required.
• Dealing with email enquiries.
• Data entry (sales figures, internal billing, fulfilment centre system etc).
• General office management such as ordering stationary. Manage, monitor, update stocks of office supplies and order when there is a shortage.
• Organising travel and accommodation for staff and customers.
• Arranging both internal and external events.
• Maintaining the company social media accounts.
• Providing administration support to Sales Representative, Sales Executives, Managers and Senior Management, Purchasing including mailing, scanning, letters, travel and appointment arrangement.
• Handle Customer Service & Complaint.
• Attend Roadshow, Trade Show and Event.
• Maintaining and updating the company database, prepare regular reports that assigned.
• Assist in preparing presentations and proposals as assigned.
• Manage and control inventory and logistics.
• Support budgeting and bookkeeping procedures.
• Ability to prioritize work and multitask to ensure timely completion of projects.
• Good interpersonal and communication skills.

Job Requirements:

• Posses at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Administration field or equivalent, SPM.
• Fluent in English & Mandarin, both oral and written
• Possess own transport.
• Working experience in office administrative, HR, Purchasing job preferred.
• Experience in continuous process improvement preferred.
• Ability to work independently with limited supervision.
• Ability to work with team members in a collaborative manner.
• Strong working knowledge of Computer systems.
• Competent in using MS Word and Excel for daily works.
• Ability to prioritize work and multitask to ensure timely completion of projects.
• Good interpersonal and communication skills.
• Required language(s): Chinese, English.
• Malaysia Citizen.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• EPF & SOCSO
• Bonus & Incentive
• Monthly Team Lunch
• Monthly Private lunch session
• Annual Dinner
• Lucky draw
• Monthly birthday celebration
• Insurance
• Annual leave
• Medical leave

職位描述摘要：

1. 前台

• 操作學校電話，確定呼叫目的，監控和轉接呼叫，並以適當且有效的方式傳遞訊息。
• 歡迎、登記和接待所有利益相關者，包括學校官員、工作人員、家長、學生和訪客。
• 定期檢查並回覆收到的郵件。這包括轉發訊息、安排約會和發出提醒。
• 滿足學生和家長的前台請求，包括管理文具採購、校服訂單和學校設備借用。

2. 主要行政職責

• 為一系列辦公功能提供支持，包括影印、列印、層壓和辦公用品管理。
• 管理學校資料庫以確保其更新且準確。
• 管理每天的學生出勤記錄。
• 協助向相關政府部門提交任何正式文件。
• 協助為員工訂購和補充辦公室和食品儲藏室用品並保持充足的庫存。
• 協助維護辦公設施和設備，並在需要時致電服務提供者。
• 確保內部人員或外部承包商/供應商及時有效地安排和執行定期維護任務/服務。
• 在需要時，在不干擾其他主要任務的情況下，協助解決較小的 IT 問題。

3. 活動支持

• 協助佈置會議室，組織會議的各個方面，並在必要時安排餐飲。
• 協助準備學校活動，包括但不限於咖啡早晨、家長會和 IGCSE 資訊會議。
• 根據需要，協助為學校旅行、活動、短途旅行、展覽等提供後勤支援、場地預訂和交通安排。

工作要求

候選人必須：

• 表現出適應能力和學習意願。
• 擁有強烈的職業道德和專業態度。
• 較強的人際互動、組織和解決問題的能力。
• 處理多項任務和優先事項的能力很強。
• 擁有任何相關領域的學位（至少 2:1 二等榮譽學位）。
• 高水準的英語程度。
• 能夠獨立工作並適應快節奏的環境。
• 較強的電腦知識技能。

可根據要求提供詳細的職位說明。請發送電子郵件至 hr@havil.edu.my。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責：

• 接聽和轉接電話。
• 組織和安排約會。
• 規劃會議並記錄詳細會議記錄。
• 撰寫和分發電子郵件、通訊備忘錄、信件、傳真和表格。
• 協助準備定期報告。
• 開發和維護歸檔系統。
• 更新和維護辦公室政策和程序。
• 訂購辦公用品並研究新交易和供應商。
• 維護聯絡人清單。
• 預訂旅行安排。
• 提交並核對費用報告。
• 為訪客提供一般支援。
• 充當內部和外部客戶的聯絡點。
• 與行政和高級行政助理聯絡，處理高級經理的請求和詢問。

要求：

• 擁有豐富擔任行政助理、虛擬助理或辦公室管理助理的經驗。
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力。
• 注重細節和解決問題的能力。
• 較強的書面和口頭溝通能力。
• 至少擁有工商管理或相關領域的文憑；行政助理或秘書的額外資格將是一個優勢。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Summary Job Description:

1. Front Desk

• Operate the school telephone, determine the purpose of calls, monitoring and transferring calls, and delivering messages in an appropriate and efficient manner.
• Welcome, register, and host all stakeholders including school officials, staff, parents, students, and visitors.
• Regularly check and respond to incoming mail. This involves forwarding messages, arranging appointments, and giving reminders.
• Attend to front desk requests from students and parents including managing stationery purchases, uniform orders, and loan of school equipment.

2. Key Administrative Duties

• Provide support for a range of office functions including copying, printing, laminating, and management of office supplies.
• Manage the school database to ensure that it is updated and accurate.
• Manage daily student attendance record.
• Assist in the submission of any official documents to the pertinent government departments.
• Assist in ordering and replenishing office & pantry supplies for staff and maintain adequate stocks.
• Assist in the maintenance of office facilities and equipment, and calling service providers when needed.
• Ensure that regular maintenance tasks/services are scheduled and conducted in a timely and efficient manner by in-house personnel or external contractors/vendors.
• Assist with resolving minor IT issues as and when needed and if not interfering with other main tasks.

3. Event Support

• Assist with meeting room setup, organize all aspects for meetings and arrange catering when necessary.
• Assist in the preparation for school events which include, but are not limited to the Coffee Mornings, Parent-Teacher Meetings and IGCSE Info Sessions.
• Assist with providing logistical support, venue booking, and transportation arrangements for school trips, events, excursions, exhibitions, etc, as and when needed.

Job Requirements

Candidates must:

• Demonstrate adaptability and willingness to learn.
• Possess a strong work ethic and professional attitude.
• Strong interpersonal, organisation, and problem-solving skills.
• Strong ability to juggle multiple tasks and priorities.
• Possess a degree in any relevant field (min 2:1 upper-second class honours).
• High level of English proficiency.
• Ability to work independently and adapt to a fast-paced environment.
• Strong computer literacy skills.

A detailed job description is available upon request. Please send an e-mail to hr@havil.edu.my. 

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

義務與責任：

• 執行並適當實施全方位的人力資源職能、薪資和
  總部和分支機構的招聘處理。
• 負責及時法定付款（例如EPF、SOCSO、EIS、HRDF、PCB等）、新員工登記、更新員工記錄。
• 更新和維護員工記錄並確保所有員工檔案
  得到有效更新和管理。
• 負責公司的秘書和行政工作，包括與公司秘書聯絡以取得公司文件。
• 必要時準備和修改人力資源信函和相關文件，即僱傭合約、續約合約等。
• 交叉檢查並核實加班申請。
• 處理總部辦公室的一般行政職責（例如辦公室維護、處理傳入郵件/快遞、文具、印刷、辦公室飲用水供應、保險/路稅更新、許可證申請和更新等），並為分支機構提供支援公司。
• 管理公司電子郵件，必要時接聽電話。
• 維護並填寫總部和分支機構的租賃協議（如適用）等。
• 協助信用調查、文件蓋章以及維護
  記錄。
• 在適用的情況下與外部供應商聯絡（報價的辦公設備供應商、分公司等）。
• 必要時支援其他部門。
• 不時分配的任何其他職責。

資格和技能：

• 候選人必須至少擁有學士學位/研究生文憑或同等學歷；
• 至少1-2年相關領域的工作經驗；
• 注重細節；
• 良好的團隊合作精神，願意學習；
• 良好的溝通能力；
• 具備電腦知識及人力資源軟體、Microsoft Office 等能力。

備註 : 地點: 吉隆坡 (鄰近公共交通樞紐)

津貼和福利

• 年假
• 病假
• 專家小組診所
• 開放文化

Job Descriptions:
   

• Lead or assist the Head of Company Secretarial in all aspects of company secretarial work, duties and ensuring compliance with the Companies Act 2016, other relevant statutory and regulatory requirements.
•  Update and maintain all statutory records and books including but not limited to compliance with Companies Act, 2016, other law and requirement. 
• Responsible for the preparation of resolutions, annual return, minutes of meetings and other corporate secretarial documents.   
• Assist in coordinating and arrange submission of documents to Suruhanjaya Syarikat Malaysia (SSM) including MyCOID submission.  
•  Liaise with accounts department (namely Client, Accounts, Audit, Tax, Lawyer, Banker, etc), the Companies Commission of Malaysia and other relevant Regulators.   
• To carry out any other duties as directed by the Management.

Requirements:
 

• Candidate must possess ICSA / MIA qualification / Diploma / Degree in Corporate Administration / Legal / Secretarial Practice / Business Administration or equivalent.   
• Minimum One (1) year relevant working experience will be an advantage.  
• Excellent spoken and written Bahasa Malaysia and English. Mandarin is an added advantage.  
•  FAMILIAR & EXPERT with the Companies Act 2016, SSM and other relevant statutory and regulatory requirements will be an advantage.  
•  Able to work under pressure in a fast-paced environment, multi-task, responsible and hardworking. Committed to work and deadline. 
•  Able to manage portfolio of clients independently.
•  Reliable with a strong sense of integrity.
•  Possess high level of commitment & good interpersonal skills.  
•  To carry out any other duties as directed by the Management.
• Fresh graduates without working experience but with a keen interest to pursue a career can consider .

Interest candidates are invited to email a comprehensive resume detailing employment, experience, academic transcripts, current salary, expected salary and contact details. Only successful candidates will be notified. 

Contact Detail : hbchua@actualresults.com.my / +6017-3303306

Perks & Benefits

• Medical 
• EPF
• Sosco

工作職責：

• 負責管理工作範圍。
• 維護所有管理文件的記錄。

工作要求：

• 候選人必須至少擁有中學/STPM/“A”級/U 預科課程，任何領域。
• 所需語言：馬來語、英語、中文
• 該職位需要至少 2 年相關領域的工作經驗。
• 候選人必須擁有基本/後台帳戶
• 申請人必須願意在武吉加里爾工作。
• 每週 5 個工作天。
• 提供全職職位。
• 本公司將提供培訓課程。
• 公司提供良好的福利。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 醫療保險

Job Responsibilities:

• Responsible in admin job scope.
• Maintain records of all admin documents.

Job Requirements:

• Candidate must possess at least a Secondary/STPM/"A"-Level/Pre-U, any field.
• Required language(s): Bahasa Malaysia, English, Chinese
• At least 2 years (s) of working experience in the related fields is required for this position.
• Candidate must have basic / background Account
• Applicants must be willing to work in Bukit Jalil.
• 5 working days per week.
• Full-Time position is available.
• The company will be provided Training Course.
• Companies offer good benefits.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Medical insurance

Requirements:

• Diploma or equivalent or Bachelor's degree in a relevant field.
• Proven experience in purchasing, procurement, or storekeeping roles.
• Strong knowledge of procurement processes, inventory management principles.
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Strong negotiation and communication skills.
• Ability to work effectively in a team environment and collaborate with various stakeholders.
• Good organizational and time management abilities.
• Knowledge of relevant regulations and compliance standards.Physical stamina to handle lifting and moving of heavy inventory items (if required).

Responsibility:

The Admin Executive play a critical role in managing the procurement process and maintaining inventory control within an organization. This position involves coordinating purchasing activities, managing supplier relationships, maintaining accurate records, and ensuring efficient storekeeping operations.

• Collaborate with various departments to understand their purchasing needs and requirements.
• Research and identify potential suppliers, obtaining quotations, and negotiating favorable terms and conditions.
• Prepare purchase orders, ensuring accuracy and adherence to company policies and budgetary constraints.
• Review and compare supplier proposals, evaluating factors such as price, quality, and delivery.
• Coordinate with suppliers to track order status, resolve any discrepancies, and ensure timely delivery of goods.
• Maintain a centralized database of suppliers, contracts, and purchasing-related information.
• Receive and inspect incoming shipments, verifying the quality and quantity of goods received.
• Conduct regular stock checks to monitor inventory levels, identify shortages or excesses, and update records accordingly.
• Organize and maintain inventory storage areas, ensuring proper labeling, cleanliness, and compliance with safety regulations.
• Implement inventory control measures, such as implementing stock rotation, issuing purchase requisitions, and monitoring expiration dates.
• Collaborate with relevant stakeholders to forecast future inventory needs, ensuring optimal stock levels are maintained.
• Maintain accurate records of purchases, inventory transactions, and supplier contracts.
• Prepare and distribute regular reports on purchasing activities, inventory levels, and key performance indicators.
• Assist in budgeting and cost control efforts by monitoring expenses, identifying cost-saving opportunities, and proposing alternatives.
• Generate and analyze data to identify trends, optimize purchasing processes, and recommend improvements.
• Develop and maintain strong relationships with suppliers, fostering effective communication and resolving any issues or disputes
• Conduct regular supplier performance evaluations, assessing factors such as quality, delivery, and responsiveness.
• Collaborate with suppliers to negotiate pricing, terms, and contract renewals, ensuring favorable agreements for the organization.
• Stay informed about market trends, industry developments, and new product offerings from suppliers.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Requirements:

• Diploma or equivalent or Bachelor's degree in a relevant field.
• Proven experience in purchasing, procurement, or storekeeping roles.
• Strong knowledge of procurement processes, inventory management principles.
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Strong negotiation and communication skills.
• Ability to work effectively in a team environment and collaborate with various stakeholders.
• Good organizational and time management abilities.
• Knowledge of relevant regulations and compliance standards.Physical stamina to handle lifting and moving of heavy inventory items (if required).

Responsibility:

The Admin Executive play a critical role in managing the procurement process and maintaining inventory control within an organization. This position involves coordinating purchasing activities, managing supplier relationships, maintaining accurate records, and ensuring efficient storekeeping operations.

• Collaborate with various departments to understand their purchasing needs and requirements.
• Research and identify potential suppliers, obtaining quotations, and negotiating favorable terms and conditions.
• Prepare purchase orders, ensuring accuracy and adherence to company policies and budgetary constraints.
• Review and compare supplier proposals, evaluating factors such as price, quality, and delivery.
• Coordinate with suppliers to track order status, resolve any discrepancies, and ensure timely delivery of goods.
• Maintain a centralized database of suppliers, contracts, and purchasing-related information.
• Receive and inspect incoming shipments, verifying the quality and quantity of goods received.
• Conduct regular stock checks to monitor inventory levels, identify shortages or excesses, and update records accordingly.
• Organize and maintain inventory storage areas, ensuring proper labeling, cleanliness, and compliance with safety regulations.
• Implement inventory control measures, such as implementing stock rotation, issuing purchase requisitions, and monitoring expiration dates.
• Collaborate with relevant stakeholders to forecast future inventory needs, ensuring optimal stock levels are maintained.
• Maintain accurate records of purchases, inventory transactions, and supplier contracts.
• Prepare and distribute regular reports on purchasing activities, inventory levels, and key performance indicators.
• Assist in budgeting and cost control efforts by monitoring expenses, identifying cost-saving opportunities, and proposing alternatives.
• Generate and analyze data to identify trends, optimize purchasing processes, and recommend improvements.
• Develop and maintain strong relationships with suppliers, fostering effective communication and resolving any issues or disputes
• Conduct regular supplier performance evaluations, assessing factors such as quality, delivery, and responsiveness.
• Collaborate with suppliers to negotiate pricing, terms, and contract renewals, ensuring favorable agreements for the organization.
• Stay informed about market trends, industry developments, and new product offerings from suppliers.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

JOB RESPONSIBILITIES :

1) Drafts, finalizes and coordinates approved design and marketing programs for company, specifically as follows;

a)    Coordinates with Licensee and/or Licensor with approval procedures and product development

b)    Maintains and screen product quality control of each licensee by pre-production approval and securing final approve licensed merchandise

c)    Manages company licensing audit system through Seal Label stickers

2)    Coordinates with Regional Headquarters regarding design and style guide updates, design application as mandated by the Licensor

3)    Initiates and develop special style guide or design requirements for local licensees as needed

4)    Provides support to marketing, retail and licensing in terms of approval of concept, marketing budget etc.

5)    Oversees flow of event implementation in all aspects: in store -> on ground -> media -> post event-> sales and ensure proper implementation as per Licensor’s approval

A. SYSTEM AND ADMINISTRATION:

a) Submits Summary Reports upon completion of marketing or retail campaign with proper coordination from marketing and retail team

b) Consolidates quarterly and year-end reports due to company and other principals, as needed with proper coordination from different departments

c) Conducts proper monitoring and disbursement of Seal Label stickers

d) Performs quarterly submission of physical samples to respective licensors

e) Prepares contracts and documentation of company businesses

Sales Admin Requirements :

a. Candidate must possess at least a Diploma/Degree/Design/Marketing, or other relevant fields.

b. Familiar with MS Office Program/ Adobe Photoshop/AI Illustrator/Powerpoint

c. Good interpersonal, coordination and reporting skills

d. Discipline, proactive, strong commitment, good integrity, good behavior, well organized, quick learner, good teamwork, take initiative good communication skill & open minded

e. Must be aggressive, analytical and problem solving skills

f. Able to work under pressure

g. Attention to detail and ability to multi-tasks is an asset.

h. Fluency in English both speaking and writing

i. Immediate available prefer