Total 3,602 Customer Service job vacancies in Mid Valley City,KL.

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

概括：

作為客戶服務代表，您將負責為我們的客戶提供支援。支援將透過多種管道提供，例如電話、電子郵件和聊天。您應該提供一流的客戶服務並確保客戶完全滿意。

您的使命：

• 向客戶溝通並解釋基本訊息
• 克服疑慮，透過積極傾聽、同理心、專業精神和解決問題來解決客戶的疑慮
• 透過電話、即時聊天和電子郵件與客戶互動，協助解決各種客戶詢問和問題
• 透過所有相關的溝通管道為客戶提供卓越的支援體驗。
• 確定客戶的需求，研究任何現有問題，以便提供最好地滿足客戶需求的策略解決方案，同時確保澄清任何現有的困惑
• 確保首次聯繫解決並與服務合作夥伴和內部部門進行有效跟進，以確保案件按照我們的服務標準結案
• 提供有關工具、資源、程序和指南的建設性回饋，以增強工作流程和客戶體驗
• 為客戶提供最好的服務，透過正確的程序確保最高的客戶滿意度
• 透過加倍努力建立可持續的關係並吸引客戶翻譯各種文件並處理客戶投訴
• 支援團隊和管理層完成任何可能需要協助的任務
  
  
  我們的要求：

• 母語為中國人，具有優秀的英語口頭和書面溝通能力。
• 候選人必須至少擁有任何領域的文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位、碩士學位，最好是金融和經濟相關/企業管理，
• 公司治理、法律等。但鼓勵工作關係密切的應屆畢業生申請。
• 擁有強大的時間管理技能，並有動力超越期望。
• 能夠執行多項任務並使用客戶提供的資訊來客製化回應和行動以滿足特定需求。
• 必須是強大的溝通者，強調有效傾聽和同情客戶，以及良好的電子郵件/聊天/電話禮儀（語速、語氣、語音品質、文法和發音）。
• 能夠輕鬆地使用計算機，能夠使用多個系統以及學習和適應新系統的能力。

津貼和福利

• 綜合員工福利（EPF、Socso、EIS 等）
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通（KLCC）
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會

• Position: Application Support Engineer.
• Salary: RM 2500-3500.
• Work location: City center (5-day week),Kuala Lumpur.

Our client is an IT technology company, providing integrated solutions and services to predominantly insurance companies, banking and financial institutions in Malaysia and SEA region and North Asia and America. With clear growth strategies and a vibrant success culture, they are now looking to recruit additional skilled IT professional to provide 1st and 2nd line application support role.
Job Responsibilities
This position is working within the technical IT team,who are responsible for building and supporting in-house developed applications used by areas such as product control, P&L production, Reporting and Independent Price Verification among others. your role will be the first line of support for the product control business function.
Key Duties:
*Perform in-house application testing.
*Conduct specification study on customer' requirements.
*Trouble shoot and resolve technical issues related to applications.
*Ensure software bugs and probelms are resolved.
*Documentation of application software for training purposes.
*Perform investigation on software issues reported.
*Provide on-site and phone/email support to customers.
*Attend meeting with customers.
Candidate & skills required
This position will suit a graduate or entry-level candidate with exposure to a heavily regulated environment, ideally financial services.
Ideal candidate must possess a Diploma/degree qualification in Computer Science or IT engineering.
Possess working knowledge of SQL Database,uniVerse and basic network configuration skills.
Experience working in an IT support environment.
Knowledge in Non-life/General insurance business process is an advantage.
Excellent written and verbal communication skills.
Fresh IT graduates are also encouraged to apply.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：應用支援工程師。
• 薪資：RM2500-3500。
• 工作地點：吉隆坡市中心（每週工作5天）。

我們的客戶是一家IT技術公司，主要為馬來西亞和東南亞地區以及北亞和美洲的保險公司、銀行和金融機構提供綜合解決方案和服務。憑藉著明確的成長策略和充滿活力的成功文化，他們現在正在尋求招募更多熟練的 IT 專業人員來提供第一線和第二線應用程式支援角色。
工作職責
該職位在技術 IT 團隊內工作，負責建置和支援產品控制、損益表產生、報告和獨立價格驗證等領域使用的內部開發的應用程式。您的角色將是產品控制業務職能的第一線支援。
主要職責：
*執行內部應用程式測試。
*根據客戶的要求進行規格研究。
*排除並解決與應用程式相關的技術問題。
*確保軟體錯誤和問題得到解決。
*用於培訓目的的應用軟體文件。
*對報告的軟體問題進行調查。
*為客戶提供現場和電話/電子郵件支援。
*參加與客戶的會議。
候選人及所需技能
此職位適合接觸嚴格監管環境（最好是金融服務環境）的畢業生或入門候選人。
理想的候選人必須擁有電腦科學或 IT 工程的文憑/學位資格。
具備 SQL 資料庫、uniVerse 的工作知識和基本的網路配置技能。
具有在 IT 支援環境中工作的經驗。
了解非人壽/普通保險業務流程是一個優勢。
優秀的書面和口頭溝通能力。
也鼓勵應屆 IT 畢業生申請。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.

The Customer Resolution Consultant is responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of the customers relationship within the business.  

The Customer Resolution Consultant is one who enjoys getting into details, problem solving and providing high quality service to all stakeholders involved. The Customer Resolution Consultant will work independently on individual cases but also in collaboration within the wider business.

The Customer Resolution Consultant will be required to manage multiple tasks simultaneously while maintaining excellent service, in difficult circumstances.

Core responsibilities

Be accountable for dispute resolution, complaints management and proactive customer engagement for IDR and EDR complaints.
Actively analyse disputes, ensuring sufficient information has been provided to fully understand the disputes.
The Customer
... Click here to view more detail / apply for Customer Resolution Consultant

Posted: 04/04/2024

Closing Date: 09/05/2024

Job Type: Permanent - Full Time

Location: Seven Hills, Sydney

Job Category: Service


Are you a skilled technician with a passion for automation and machinery? Are you ready to take your career to the next level with a leading automated packaging machinery manufacturer? Look no further - we have the perfect opportunity for you! The role of Field Service Technician with HMPS Group involves delivering a variety of field services to HMPS and Propac Industrial customers including servicing, repairs, installations, commissioning, training, and equipment modifications.

Job Description

As the 'boots on the ground', customer facing expert in HMPS Group machinery, Field Service Technician, you will:

Perform routine maintenance and scheduled repairs as per established schedules.
Attend breakdowns promptly, utilising


... Click here to view more detail / apply for Field Service Technician ? Sydney

BTP - Heavy Duty Mechanic - Field Service - NSW







2 May 2024







BTP











BTP forms part of the Perenti Group and is one of Australias largest suppliers of machinery rental, parts and services to the mining, construction and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental. BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is currently expanding its capabilities and capacity to better support customers and our people. Field Service Technicians - Heavy Duty Mechanic   BTP has an exciting opportunity for




... Click here to view more detail / apply for BTP ? Heavy Duty Mechanic ? Field Service ? NSW

Applications close 15.00 PM AEST, 14th April 2024

Mandatory: Australian Citizenship required to work within Federal Government.
 
About the company:
 
This leading Federal government agency supports Australian?s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Administration Support officer to join this busy team for a temporary assignment.
 
About the role:
 

Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
Resolving customer enquiries, providing information and/or
... Click here to view more detail / apply for APS3 Participant Support Officer ? Reception

One of the worlds most profitable pharmaceutical companies is hiring, and you have the opportunity to be part of the team!
This role is a temporary to permanent role, based full time in the Sydney CBD. In this role, you will be the first point of contact for their head office; essentially representing the business!


You will be responsible for:

Managing and directing incoming calls
Coordinating meeting room bookings and ensuring all technology is working correctly
Answering client enquiries face to face
Handle incoming and outgoing mail and courier deliveries
Assist with administrative tasks such as data entry, filing, and document preparation
Ensuring a well presented and welcoming reception area
Provide general administrative support to various departments as needed
This is a client facing role where you will be required to work across multiple floors and create an inviting environment. As a corporate receptionist, you will be ... Click here to view more detail / apply for Corporate Receptionist

Service Technician - Roller Doors Benefits for you!  On the job mentoring  PPE Gear Supplied  Wages Negotiable  The Role   This role comes with a plenty of variety and the chance to get highly sought after experience. Your...


Job Description Service Technician - Roller Doors Benefits for you! 

On the job mentoring 
PPE Gear Supplied 
Wages Negotiable 
The Role   This role comes with a plenty of variety and the chance to get highly sought after experience. Your responsibilities will include but are not limited to;  

Installation of roller doors and automatic gates
Conduct service and maintenance on roller shutters and doors
Fault finding    
What are we looking for?  Our ideal candidate will have the following; 

Previous industry experience is preferred but not essential
Be mechanical minded 


... Click here to view more detail / apply for Service Technician ? Roller Doors Learn More Apply Now

Staff Nurse - Critical Care/ICU (Bank) Barts Hospital | Nursing | Bank | Part Time Up to £30.00 per hour depending on experience Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Bank Nurse on the Critical Care Unit at Nuffield Health at St Bartholmew's, you'll drive the standard in patient care. You'll be required to be registered with the NMC, and also have post-registration experience within Critical Care. Our Critical Care unit comprises of 7 beds and we look after cardiac surgery, breast, and general surgical patients. We also act as an outreach service to ensure the ward are supported. Having ILS / ALS / CALS is desirable. As a Staff Nurse - CCU / ITU, you will: Be flexible, motivated, an excellent communicator and team worker Join a close-knit team headed by our matron on our consultant-led ward Fully understand and pay close attention to each patient's needs Work directly with some of the best clinical talent around Gain valuable experience of new practices, equipment and facilities Collaborate with practitioners across other departments to ensure continuity in patient care Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health at St Bartholomew's Hospital. We've just opened the doors to Nuffield Health at St Bartholomew's Hospital: The City of London's only independent hospital, situated next to St Bartholomew's NHS hospital. This is our flagship centre for cardiac services and will also provide a full range of surgical and medical services, including: orthopaedics, oncology, general surgery, gynaecology and urology services. The new hospital consists of: 48 inpatient and day case bedrooms 28 consultation rooms Three digital operating theatres Cardiac catheterisation lab Specialist intensive care beds Oncology day unit Endoscopy and minor ops theatre Full diagnostic imaging suite including MRI, CT, ultrasound, mammography and general X-ray Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.

You will use their personal recovery with individuals using the service in 1:1 or group support. You will Model and mentor recovery and demonstrate coping skills. Embed a person-centred and recovery-orientated approach in all aspects of the work. Inspire hope and share life experiences and lessons learnt. Be trauma-informed. You will have line management responsibility of lived experience support workers, providing both line management and lived experience supervision. To ensure high quality and regular professional supervision of lived experience support workers. To contribute to the annual appraisal of staff who are supervised. To support individual lived experience support workers in identifying their learning needs. To work with the Multi-disciplinary Team colleagues to embed recovery-focused practice within the team, delivering presentations as required. To identify the learning needs of the Trust lived experience r support workers and co-produce and co-deliver training activities in response to the needs identified. To be actively involved in recruiting peer support workers, including being on interview panels. For more information please read the attached documents before applying

Job description

Our client is a not-for-profit organisation, with dedicated team that make learning come to life through hands on, practical education tailored to each students unique needs. The delivery structure supports staff to develop genuine relationships with a small group of students, encouraging creativity and curiosity, while nurturing individuals talents and interests.

The support teams includes:

Teachers
Well-being team with youth workers and counsellors
Student engagement support
Innovation, excellence, and curriculum development
The Role This position is responsible for assisting students with varying backgrounds, abilities, and levels of challenge including complex behaviour and trauma. LSOs work with teachers to assist in day-to-day classroom activities and special events. Literacy and numeracy support is enhanced by opportunities to engage students through their personal interest. LSOs are also encouraged to share appropriate passions with the school community encouraging diversity and creativity.

... Click here to view more detail / apply for Learning Support Officer