Total 9 Senior Manager job vacancies in Subang, Selangor - Johor Bahru, Johor

Responsibilities: 

1. Possess in-depth knowledge of all aftersales processes, including workshop operations, parts sales, warranty services, and general service activities.
2. Responsible for overall management of service operations and administration in accordance with policies and procedures set out by the company, distributors, dealers and the relevant authorities.
3. Ensure the Distributors / Dealers Centre operations is efficient and cost-effective.
4. Analyze market potential and identify market trends to make informed business decisions.
5. Apply management and strategic tools and methods, such as market analysis, SWOT analysis, budget planning, resource allocation, and goal setting.
6. Prepare and manage the annual operating budget for the aftersales department and the annual aftersales budget for the company.
7. Establish department objectives aligned with company KPIs.
8. Ensure timely submission of all aftersales reports to the company.
9. Develop strategies for expansion and process enhancements to drive service excellence and profitability.
10. Be open to fulfilling additional duties as requested by management or the company. 

Requirements:

• A minimum of a diploma in Business or equivalent.
• At least 5 years of experience as a Head of Aftersales Manager in the automotive industry.
• A background in mechanical, technical, or engineering fields is preferable.
• Language: Proficiency in Bahasa Malaysia, Mandarin, and English is required due to the nature of the business.
• Proficiency in Microsoft Office.
• Initiative, proactivity, and results-driven mindset. Strong problem-solving and analytical skills.
• Excellent interpersonal and communication skills in Mandarin.
• Strong relationship management and influencing abilities. Effective planning, organization, and problem-solving skills.
• Excellent analytical and decision-making skills.

• Miscellaneous allowance
• Medical
• Business & Formal
• Regular hours
• Monday- Friday

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing sales team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

角色總結：

這個角色將對海運業務的發展和成長發揮重要作用。此人必須在業界擁有經過驗證的成功、知識和經驗，以幫助建立最佳實踐，同時逐步發展團隊。

主要職責：

• 能夠為組織帶來新業務並持續成長。
• 與客戶保持牢固的關係，培養忠誠度和長期合作關係。
• 精通管理進出口海運業務的知識與經驗。
• 率先參與管理策略客戶介面。
• 促進與承運商聯絡人的溝通和協作，並監控承運商的績效。
• 制定、實施並持續改善海洋進出口操作程序。
• 繪製公司流程並不斷審查以確定效率提升。
• 建立並管理與始發地同行和目的地合作夥伴的關係。
• 策略性發展網絡，主導與海運承運人的費率和合約談判
• 幫助解決輪船公司、港口和貨櫃貨運站以及承運人的問題。
• 隨時了解適用法律、法規和其他政府要求的發展和變化。
• 監督適用法規、其他政府要求和備案以及公司標準的遵守情況。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

Role Summary: 

This role will be instrumental and responsible for the development and growth of the Ocean Freight business. This individual must have the proven success, knowledge, and experience in the industry to help establish best practices while progressively growing a team.

Main Responsibilities:

• Able to bring in new business and continuously growth for the organization.
• Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
• Proficient knowledge and experience in managing imports and exports ocean businesses.
• Take the lead in engaging with managing strategic customer interfaces.
• Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
• Develop, implement, and continuously enhance ocean import/export operational procedures.
• Map company process flows and continuously review to identify efficiency gains.
• Establish and manage relationships with origin counterparts and destination partners.
• Strategically grow a network, lead negotiation of rates and contracts with ocean carriers
• Help resolve issues with steamship lines, ports and container freight stations, and carriers.
• Stay current with developments and changes in applicable laws, regulations and other government requirements.
• Oversee compliance with applicable regulations, other government requirements and filings, and company standards.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing sales team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing sales team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing sales team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee