Total 11 Fresh/Entry Level Customer Service job vacancies in Subang Jaya, Selangor

**Join Our Team as a Caregiver/Care Assistant!**

Are you passionate about making a difference in the lives of seniors and providing compassionate care? We're looking for dedicated individuals like you to join our team as Caregivers/Care Assistants.

**Responsibilities:**

- Provide personalized care and support to residents, attending to their daily needs with empathy and compassion.

- Assist residents in performing daily living tasks and self-care skills, promoting independence and dignity.

- Show genuine care and empathy towards residents, fostering a warm and supportive environment within the home.

- Maintain awareness of the home's schedule and residents' needs, ensuring timely assistance with meals, baths, and other activities.

- Support residents during bath routines, ensuring their comfort and safety at all times.

- Monitor and record residents' progress, promptly reporting any changes or concerns to nurses or attending physicians.

- Maintain cleanliness and hygiene standards within the home, contributing to a safe and comfortable living environment.

- Assist physiotherapists during resident sessions, providing additional support as needed.

- Supervise cleaners and assist with cleaning tasks as required, ensuring a clean and tidy environment.

- Communicate effectively with the cook regarding residents' dietary requirements, especially for those with specific health conditions.

- Address families' inquiries and provide support during visits to residents.

**Qualifications:**

- Minimum SPM qualification or equivalent.

- Fresh graduated are welcome to apply.

- Individuals who have provided care for loved ones at home for several years are encouraged to apply.

- Familiarity with senior care needs and a genuine passion for caregiving.

- Excellent interpersonal and communication skills, with the ability to build rapport with residents and their families.

Salary:
- Competitive salary commensurate with experience
- Negotiable compensation package

If you're ready to embark on a fulfilling journey of providing compassionate care to seniors and making a meaningful difference in their lives, we want to hear from you! Apply now to join our team as a Caregiver/Care Assistant and be part of our caring and supportive community.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

您是否正在尋找超越典型實驗室環境的機會，並且準備好將您對科學的熱情與充滿活力、以人為本的角色結合起來，我們想邀請您踏上一段與您一樣獨特的旅程！

我們正在尋找一位充滿活力的現場應用專家加入我們受人尊敬的科學經銷商公司，並成為將生物技術解決方案與我們尊貴的客戶聯繫起來的驅動力。理想的候選人將具有出色的溝通和人際交往能力，能夠傳達產品背後的科學知識，對生物技術充滿熱情，並且喜歡與客戶合作解決複雜的技術問題。

工作職責

• 了解客戶的需求並量身定制解決方案和建議。
• 及時有效解決客戶的詢問、疑慮和技術問題。
• 與團隊領導和銷售專業人員密切合作，加速潛在客戶的獲取，並識別機會、需求和要求，以推動業務成長。
• 定期與客戶互動，提供產品更新、進行演示、演示和支援。
• 了解最新的技術專業知識以及對我們產品組合和科學發展的深入了解。
• 及時將競爭對手的訊息和市場趨勢回饋給我們內部的產品管理和行銷團隊。
• 維護活動、預測和分析的記錄以供管理審查。

你的獨特特質

• 生物技術、分子生物學、生物科學或相關領域的博士學位。
• 出色的溝通和人際交往能力，能夠與客戶建立聯繫並認識到他們的獨特需求。
• 至少 1 年工作經驗。鼓勵應屆畢業生申請。
• 相關生命科學環境中的實作實驗室專業知識，包括分子生物學技術即時 PCR (qPCR)、基因表現分析、NGS、細胞培養或與我們產品組合相關的其他技術。
• 較強的分析和解決問題的能力。
• 能夠以客戶為中心的心態，在團隊中獨立工作和協作。
• 擁有自己的汽車，能夠到外地旅行。

您將獲得什麼

• 透過我們的動態平台，使您能夠擴大在生物技術和生命科學行業的影響力和網絡。
• 引人注目的基本工資與有吸引力的獎金結構相結合。
• 獲得行業專家的職業發展道路和培訓機會，為您成為傑出的成就者鋪平道路。
• 與一群積極進取、志同道合的專業人士合作，團結一致追求成功。

準備好重新定義您在生物技術中的角色了嗎？

將您的履歷、一封強調您對生物技術的熱情和獨特技能的求職信發送至 hr@matrioux.com

加入我們，透過具有影響力和個人回報的職業來改變生物技術格局！

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 個人發展機會
• 有薪培訓和發展

Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!

We're on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.

Job Responsibilities

• Understand clients' needs and tailored solutions and recommendations.
• Address client's inquiries, concerns & technical issues promptly & effectively.
• Work closely with Team Leader & sales professionals to accelerate potential customer acquisitions and identify opportunities, needs & requirements to drive business growth.
• Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
• Stay up-to-date with technical expertise and in-depth knowledge of our product portfolio and scientific developments.
• Timely feedback on competitors’ information and market trends to our internal product management & marketing team.
• Maintain records of activities, forecasts and analysis for management review.

Your Distinctive Traits

• PhD in Biotechnology, Molecular Biology, Biological sciences, or related field.
• Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
• Minimum 1 year working experiences. Fresh graduates encouraged to apply.
• Hands-on lab expertise in a relevant life science setting with molecular biology techniques Real-Time PCR (qPCR), gene expression analysis, NGS, cell culture or other techniques relevant to our product portfolio.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team, with a customer-focused mindset.
• Possess own car and able to travel outstations.  

What You'll Gain

• Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
• A compelling base salary paired with an attractive bonus structure.
• Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
• Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.

Ready to Redefine Your Role in Biotech?

Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com

Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Personal development opportunities
• Paid training and development

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Company Overview: -

Dover Elevators (M) Sdn Bhd is a well established company located at Jalan 13/6A, Petaling Jaya Selangor. With extensive years of experience in the state-of-the-art technology and skills development in the elevator industry, we provide products and services that focus on customer satisfaction. We offer 5-day work week, observe full public holidays, confirmed staff enjoys term life insurance and hospitalization benefits.

Job Responsibilities: -

1.      To call customers and follow up on the contract renewal and outstanding

         payments

2.      To update customers’ information and details in the system

3.      To ensure monthly collection have been paid to meet the target

4.      To issue reminders, statement of account and invoices to client

5.      To prepare reports on collection activities

6.      Perform other related duties as and when is required

Job Requirements: -

1.      Candidate must pass at least SPM / Diploma / Degree or equivalent level

2.      Fresh graduate is encouraged to apply

3.      Able to communicate effectively with various types of customers

4.      Able to perform good collection result

5.      Positive attitude, self-motivated, ability to work as part of a team and

         independently

6.      Good analytical, problem-solving and communication skills

Perks & Benefits

• Casual dress code
• Medical insurance

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall
• Preferably Junior Executives specializing in Customer Service or equivalent

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshooting applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end users) on the following:
• Troubleshooting network operating system, software and hardware
• Being familiar with network operating systems, software and hardware
• Working within a ticketing system and creating documentation for new processes
• Training staff to maximize the potential of existing technology
• Taking new users through the orientation process
• Providing individual support and training upon request
• Providing recommendations about support and information access
• Maintaining an updated inventory of software, hardware and resources
• Demonstrated aptitude for continuous learning and innovative thinking
• Able to work independently and in a team environment
• Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote users' problems from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, and Mandarin language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

• [NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organisers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall
• Preferably Junior Executives specializing in Customer Service or equivalent
• Full-Time position(s) available