Total 123,155 customer experience manager job vacancies in Malaysia

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
  
  

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

PHB’S SUBSIDIARIES

• Monitor and manage the needs of clients regulated by PHB, provide services, office equipment and goods facilities as stipulated in the contract that has been signed and ensure that the client is satisfied with the service provided by PHB.

OFFICE MANAGEMENT

• To ensure a conducive and safe working environment.
• To assist in maintenance & service/renovation activities to ensure that works undertake by contractor.
• In-depth understanding of project management i.e. small renovation projects (RM5-10mil)
• To monitor office facilities such as meeting and archive room are properly managed.
• To assist in the HSE compliance and maintenance of fire safety equipment to keep office premises safe from fire or other hazards.
• To maintain and monitor company decorations (plant/painting/cleanliness etc.).
• To assist in monitoring any of Pest Control activities.
• Working knowledge of office equipment’s i.e. photocopy machine and facsimile machines.
• To ensure that office utilities are manage properly.
• Full knowledge of office management systems and procedures

FIXED AND COMPANY’S ASSETS

• To assist in disposing of company’s Assets activities.
• To ensure that Fixed Asset Management activities are comply with Standard Operating Procedure.

OFFICE SUPPLIES AND STATIONERY

• To ensure that inventory of office supplies and stationery is properly maintained and controlled.
• To maintain and update price quotation and other related information from suppliers.
• To monitor the internal request of stationery is handled properly and deliver to the requestor in timely manner. 

COMPANY MOTOR VEHICLE/PARKING, PETROL AND TOLL CARD

• To maintain and monitor the usage of company car including the progress of routine services.
• To monitor road tax/insurance renewal and car maintenance service.
• To monitor and maintain Touch N Go Card and PETRONAS smart pay card record usage.
• To maintain and monitor new parking registration and invoice charges.
• To ensure that company motor vehicles are well maintained and properly managed. 

COMMUNICATION AND CORRESPONDENCES SERVICES

• To assist in the task related to the maintenance of key phone system i.e. new telephone line application, adding extension line/number etc.
• Responsible in monitoring of all incoming and outgoing mails and ensuring the distribution of the mails are in timely manner.
• To update / prepare monthly Administration duty roster.
• To produce professional-quality reports, presentations and briefs
• High level of verbal and written communications skills i.e. memo, circular 

GENERAL ADMIN ACTIVITIES

• Document Management System - managing, maintaining and updating proper documentations and reports filing.
• Supervise company’s Pool Driver cum Office Assistants, Dispatch cum Office Assistant, Receptionist cum Admin Assistant and Admin Clerk
• Monitor utilization of department CAPEX & OPEX, to ensure spending is within the approved budget.
• Monitor the achievement of all Time Charter activities and timely completion of the quarterly report by the respective staff.
• Ensure zero audit findings on compliance to all department documented processes.
• Completion of Risk Assessment in Risk Management System (RMS) 

OTHERS

• To undertake ad-hoc functions such as involve in company’s events (Training program, lecture series, company special event etc.).
• Relief Pool Driver cum Office Assistants and Dispatch cum Office Assistant as when as required.
• Binding, photocopy and laminating (if any).
• To undertake special assignments that relate to the job scope as and when instructed by HOD and Management.
• Familiar with basic pivot-tables as well as Power BI
• To provide statistical and budget report i.e. CBA
• Ability to multitask and prioritize daily workload

QUALIFICATION AND EXPERIENCES

• Minimum Diploma or Bachelor Degree qualification
• Good communication skills in English and Bahasa for both written and oral
• MS Office and other computer-aided software’s
• Mature, punctual and disciplined individual, taking his job and responsibility seriously
• At least 7 years working experience and corporate office exposure is advantage
• Proficient in MS Office Applications, i.e. Word, Excel, PowerPoint and Outlook.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance

ROLE & RESPONSIBLIITIES

• To manage and achieve sales objectives in assigned accounts (private and restructured hospitals, clinics and general practitioners), leveraging on existing and expanding customer base with aim of growing market share.
• Build and establish relationships with key decision makers to grow sales and market share in the wound care field.
• To support wound care procedures in practices in the use of our instruments and products.
• Organise and conduct in-service demonstration, training and workshops to healthcare professionals.
• Prepare and submit tender documents as and when necessary.
• To prepare and submit daily reporting to superior.
• This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions"

 Requirements:

• Preferably with 5 years related sales experience in medical sales.  
• At least Degree holder, preferably in marketing, business or equivalent.
• Self-motivated, dynamic and sales driven.
• Possess excellent communication and interpersonal skills

Perks & Benefits

• Open culture
• Personal development opportunities
• Attractive incentives. 

Sespro Malaysia is hiring a full-time Sales Assistant Manager/Manager role for the
interior construction field of work located in Kuala Lumpur. The Sales Assistant
Manager/Manager will excel at networking and closing new opportunities. By using a
consultative approach to selling, this person will use their expertise to identify and
qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• Successfully create business from new and existing customer accounts
• Manage negotiations with QS and Procurement
• Build and establish long term relationships with customer
• Identifying emerging markets to find new sales opportunities
• Preparing sales budgets and projections and approving expenditures
• Tracking and analysing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Overseeing and directing performance of the sales team
• Able to present in front of a crowd and a friendly demeanour
• Basic knowledge in Excel
• AutoCAD knowledge is an added value
• Meet and exceed sales targets

Qualifications

1. Min 3 years and above in the Interior Construction industry; with glazing
   partition knowledge is an added value
2. SPM or tertiary level of education
3. Proficient in English, Mandarin/Cantonese speaking and writing
4. Strong written and verbal communication skills

Perks & Benefits

Open culture
Personal development opportunities

Job Responsibility:

• Responsible for driving Caldbeck’s Wines and Spirits brand performance, awareness and stocks availability across all sales channel.
• Taking of Orders and implementing In-Store merchandising to increase product visibility and ensuring stock levels are maintained adequately.
• Providing insightful and actionable market / competitor’s information feedbacks.

Job Requirements:

• Minimum 2 years’ experience in alcohol industry.
• Willing to travel and work beyond usual working hours
• Proficiency in English
• Competency in Microsoft Office (Excel, Words) 

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Qualifications & experience

• Bachelor's degree in Engineering, Manufacturing, Business Administration, or
• related field. Master's degree preferred.
• Proven experience in a manufacturing leadership role, preferably in the precision industry.
• Excellent leadership and management skills, with the ability to motivate and inspire teams.
• Proficiency in resource planning, budgeting, and cost control.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities. 

 Responsibilities

• The Factory Manager is responsible for leading and managing all operations within the precision manufacturing facility. This includes overseeing production processes, ensuring quality standards are met, managing resources effectively, and optimizing efficiency to meet production targets.
• Plan, organize, and oversee all production activities to meet production targets while maintaining high-quality standards.
• Develop and implement production schedules, ensuring optimal utilization of resources and timely delivery of products.
• Coordinate with engineering and design teams to ensure smooth transition from product development to manufacturing.
• Monitor production processes, identify bottlenecks, and implement solutions to improve efficiency and productivity.
• Allocate resources effectively, including manpower, equipment, and materials, to optimize production efficiency.
• Ensure compliance with health and safety regulations, policies, and procedures to maintain a safe working environment.
• Promote a culture of safety awareness and employee involvement in safety initiatives.
• Lead and support initiatives for process optimization, waste reduction, and lean manufacturing practices.
• Implement cost-saving measures and strategies to improve profitability while maintaining quality standards.

Perks & Benefits

• Medical 
• EPF
• Sosco

Job Description;

• Designs and implements systems and equipment procedures used manufacturing facilities.
• Testing and monitoring equipment.
• Updating current system processes.
• Conducting risk assessments.
• Complete other tasks assigned by superior leaders (including China)

Requirement;

• College degree or above, science and engineering majors are preferred.
• With factory quality engineering or quality management, 2 Years of work experience.
• More than one year working experience in electronic products or auto parts or magnetic device manufacturing enterprises is preferred;
• Have good analysis and judgment ability, problem-solving ability, strong logical thinking ability, quick thinking, able to do things, good at communication, team spirit, able to bear pressure;
• Familiar ISO9001,learn IATF 16949 priority;
• Good English reading, writing and communication skills, Cantonese or Chinese is preferred;
• Candidates fluent in Mandarin is a must as role requires candidate to deal with Mandarin speaking customer.
• Diligent work attitude, strong sense of responsibility, and team spirit.
  
  

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

Job Responsibilities

• Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries
• Perform financial analysis to highlight areas for improvement, variance to Management
• Manages credit control and follow-up on customer-due accounts
• Resolve accounting discrepancies and irregularities
• Supervise and guide subordinates in their respective job functions (such as financial reporting account receivables, account payables, costing, fixed assets, and banking) to ensure smooth operation
• Responsible for statutory compliance such as auditor reports, company tax rerun, sales returns, and transfer pricing documentation
• To assist in all respects accounting functions, budget, and ad-hoc projects as assigned.
• Able to interact and liaise with auditors, tax agents, insurance agents, and regulators, ensuring timely submission of annual statutory audits, corporate tax, income tax, and SST filings.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Accounting or Professional Qualification
• Industrial Background Preferred: Min 3 years’ experience in the related field is required for this position.
• Industrial Background Preferred: At least 2 years of working experience in the manufacturing field
• Required skills: Accounting Standard and Tax knowledge
• Able to work independently to meet tight deadlines, have a sense of urgency and highly organized.
• Strong leadership skills, proactive and result-oriented.
• Candidate must will to travel (ad-hoc basis to Bandar Enstek/ Batu Pahat/Kalimantan /etc)
• Full-Time position is available

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities

• To manage daily production admin operations of the company.
• To lead a team of admin executive and supervise their daily scope work.
• To manage and supervise the delivery schedule and deadlines.
• To manage and solve customers' complaints.
• To ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Report to group General Manager.

Requirement

• Experience as Administration Manager or equivalent.

Benefits

• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee
• EPF/SOCSO

Responsibilities:

• Draft and review contracts and agreements such as service agreement, collaboration or MOU and other related corporate agreement with clients and vendors to ensure adherence to statutory, regulatory and internal corporate policies. 
• Able to liaise with external lawyer of the ongoing legal proceedings such as negotiating settlements, defending against claims, pursuing claims on behalf of the company and contractual negotiation and provide necessary update to the company. 
• Specify internal governance policies and regularly monitor compliance.
• Research and evaluate different risk factors regarding business decisions and operations.
• Apply effective risk management techniques and offer proactive advise on possible legal issues.
• Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust.
• Draft and solidify agreements, contracts and other legal documents to ensure the company's full legal rights.
• Deal with complex matters with multiple stakeholders and forces.
• Manage litigation risk and update legal development affecting the company. 
• Liaise, manage and monitor external solicitors' performance including compilation of solicitors' monthly report for circulation to management and/or reporting to the respective committee or Board of Directors as the case maybe.  
• Maintain current knowledge of alterations in legislation.

Requirements:

• Proven experience as a legal counsel in business environment.
• Extensive knowledge and understanding of corporate law and procedures.
• Full understanding of the influences of the external environment of a corporation.
• Demonstrated ability to create legal defensive or proactive strategies.
• High degree of professional ethics and integrity.
• Good judgement and ability to analyse situations and information.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Law or J.D. degree.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal development opportunities
• Work five days a week 

Requirements:

• Min Degree in any field.
• Fluent in English and Bahasa Malaysia (Mandarin will be an added advantage).
• Able to drive the sales process from planning to closing.
• Strong mentoring, coaching and people management skills.
• Ability to work independently, self-motivated and self-starter. 
• Possess excellent interpersonal, intrapersonal, written and verbal communication skills.
• Excellent and possess good leadership to handle sales team.

Perks & Benefits

• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Decision on participation in tender or submission of jobs proposal
• Writing, evaluating, negotiating and executing various contracts covering a range of transactions
• Maintaining correspondence and documentation related to contracts
• Communicating and presenting information to stakeholders regarding contracts
• Monitoring contracts and moving forward with close-out, extension or renewal of contracts
• Negotiating, analyzing, preparing and revising, the contracts as and when required until closure of the contract
• Liaison and maintain relationship between companies, employees, customers, vendors, and contractors
• Problem-solving contract-related issues
• Pre-contract and post contract profit and loss and cash flow projections
• Billings to clients – follow up on all payment certification on a timely manner
• Procurement Plan preparation/management
• Tender & documentation preparation
• Change Orders Management
• Continuous improving department handbook
• Any other tasks as and when assigned by the Management

     Support & Responsibilities

• Assist purchasing department in evaluation of suppliers
• Attend meetings at work site together with Project department
• Assist accounts department on collections of debts from clients
• Assist Legal & Administration department in dispute cases and arbitration proceedings with cost data and documentations

Requirements: 

• Possess at least a Degree in Supply Chain/ Management, Business Administration, Engineering or equivalent
• At least 6-8 years of working experience in related field
• Possess in-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation skills
• Strong command of MS Excel for data analysis and proficient in Microsoft Word, Excel, Outlook and other office Applications
• Possess strong leadership, organizational and communication skills
• Required language(s): Bahasa Malaysia, English

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Job Summary :

The Corporate Sales Executive is responsible for developing and maintaining strong professional relationships with clients, understanding their business needs, and proposing solutions that meet these needs. This role typically involves negotiating contracts, managing client accounts, and achieving sales targets.

Key Responsibilities :

• Identify potential business clients through networking, cold calling, and industry research. Develop strategies to engage and secure new accounts.
  
  
• Maintain and enhance relationships with existing clients. Ensure that clients are satisfied with the company’s products or services, address any issues, and encourage repeat business and referrals.
  
  
• Prepare and deliver presentations to clients and prospects, highlighting the benefits of the company’s products or services tailored to their specific business needs.
  
  
• Negotiate terms and conditions of sales contracts and close agreements to maximize profits.
  
  
• Conduct market research to identify selling possibilities and evaluate customer needs. Stay updated on industry and market trends that can affect sales.
  
  
• Develop effective sales strategies and plans to achieve sales targets, aligning with the company's overall business goals.
  
  
• Generate and submit sales reports and track sales performance against targets. Provide management with insights and feedback gained from client interactions.
  
  
• Work closely with other departments, including marketing and customer support, to improve overall customer experience and satisfaction.

Skills and Qualifications :

• Proficient in building and maintaining professional relationships.
  
  
• Able to convey information effectively in both one-on-one and group presentation situations.
  
  
• Skilled in securing profitable agreements and tactfully handling objections.
  
  
• Able to develop strategic sales plans based on company goals and market trends.
  
  
• Competent in analyzing data and sales statistics to inform approaches and report to upper management.
  
  
• Comfortable using CRM software and other sales applications.
  
  
• A bachelor’s degree in Business Administration, Marketing, Economics, or a related field is often required.

Experience :

Experience in sales, especially B2B sales, is highly desirable. Previous roles in a specific industry may also be beneficial depending on the sector the company operates in.

Perks & Benefits

• Personal leave
• Personal development opportunities

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

Requirements:

• Min Degree in any field.
• Fluent in English and Bahasa Malaysia (Mandarin will be an added advantage).
• Able to drive the sales process from planning to closing.
• Strong mentoring, coaching and people management skills.
• Ability to work independently, self-motivated and self-starter. 
• Possess excellent interpersonal, intrapersonal, written and verbal communication skills.
• Excellent and possess good leadership to handle sales team.

Perks & Benefits

• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities