Total 1,030 information technology job vacancies in Kulim Hi-tech Park

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables

• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits

• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management

• Create project specifications, schedules as well as planning and securing of resource requirements

• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects

• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model

• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules

• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities

• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent

• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project

• Management of medium to large projects

• PMP certification or its equivalent is an advantage

• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects

• Possess experience in managing RFP, RFQ and RFI

• Proven experience in strategic planning, risk and change management

• Knowledge of project management software tools and techniques is a must

• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously

• Effective influencing, organizational and problem-solving skills

• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels

• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Job Description:

• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.

• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.

• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.

• Execute regression tests, user acceptance testing and live verification.

• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.

• Works with the development Team and SIT team during performance testing, regression testing, and UAT.

• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).

• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress

• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards

Requirements:

• Meticulous, analytical and process oriented, familiar with software development lifecycle

• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.

• Strong communication and collaboration skills, so that you can understand requirements clearly from users.

• A self-driven and highly motivated hands-on mentality

• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred

• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Job Description could include any or all of the following tasks (projects):

1. Undertake study of Spindle-recommended courseware pertaining to Quantum Computer programming.

2. Study, research and summarize scientific papers related to Quantum Computing and programming Quantum Computers.

3. Design, develop and test systems involving Quantum Computer programming

4. Design, develop and test systems involving cloud computing – SaaS

5. Design, develop and test systems involving Web-based applications for automated provisioning, orchestration and rendering subscriptions.

6. Design, develop and test social media interfaces for Spindle and it’s products.

Expected proficiencies:

1. Programming Languages proficiency needed in C, C++, Python, Mathlib, Plotlib, Mathplotlib, Tensorflow

2. Understanding of database concepts involving SQL and non-SQL databases – definition and access

3. Fundamental understanding of Cloud Computing and it’s ecosystem

4. General understanding of machine learning and AI Algorithms

5. Good understanding of, and interest in, mathematical concepts involving linear algebra, matrices, vectors, tensors, differential and integral calculus

6. Good understanding of, and interest in, physics related to general relativity and wave functions, light and electromagnetism.

Monday - Friday Office hours

• Assist in managing vendors in maintenance and support of systems
• Maintain data design and dictionary in transition from old to new systems
• Assist in coordination of software development work streams for system
• Manage data and security related processes and audits for systems
• Front users in extraction and management of data related requests for systems

Requirements:

• Singaporean
• Degree in ICT or Engineering related fields
• Experience in data management related work and managing vendors
• Interest in technology with positive learning attitude
• Good writing and communication skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Descriptions:

• Maintaining and administering the networks environments including hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and network problems.
• Replacing faulty network hardware components when required.
• Monitoring network performance to determine if adjustments need to be made.
• Coordinating computer network access and use.
• Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
• Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
• Attending audit meetings and ensure proper documentation of all work done.
• Vendor management
• Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
• Provide PABX support based on Client’s SOP and documentation
• Attending to machine faults related to network problems during office and after office hours.

Job Requirements:

• 3-4 years of network
• Network security
• HPE network
• Wifi knowledge (Aruba or Cisco)
• Fortigate, Palo, or Cisco firewall experience
• Megapop and SD-WAN knowledge
• Work with vendors
• Networking best practices
• PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Grant Thornton is a global professional service network of more than 73,000 people in 150 markets. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other GT member firms and international travel.

The role

In this position, you will work closely with the team to plan and execute projects and you will play a key role in the successful delivery of services to clients. You will be able to gain experience in a great variety of work under the coaching of your leaders. You will be given the autonomy to work independently and to guide junior members of the team. The seniority of role offered will be determined by relevant experience and skills.

Responsibilities

• Conduct assessments on client’s information technology (“IT”) infrastructure, system and processes including identifying key or emerging risks and gaps against related MAS regulations (i.e., technology risk management, cyber hygiene and PDPA)
• Leading and executing projects or engagements for a variety of clients, including planning, interviews/workshops with key stakeholders/ senior management, including:
• Evaluating the design and operating effectiveness of technology and cyber risk management;
• Review and test IT general and application controls, system development and implementation and data conversion, including review over APIs and database integration; and
• Perform reviews over data protection and privacy.
• Communicating of identified observations/ gaps to key stakeholders or senior management, as well as providing industry leading practices on technology and cyber improvement opportunities
• Preparing written reports, organising closing meetings, wrapping up of work files, and supporting in the closure of the project or engagement
• Supporting the building and maintenance of client relationships and assisting management with business development for technology and cyber risk opportunities
• Keeping abreast of technology risk and cybersecurity regulations

Qualifications and requirements

• Recognised bachelor’s or master’s degree in IT or computer science or related IT specialisation;
• At least 3-5 years of technical experience in performing reviews over the following areas:
• Technology and cyber risk management including assessments against MAS Technology Risk Management, Cyber Hygiene and PDPA notices and guidelines;
• IT internal audit covering assessment of IT infrastructure, general and application controls review; or
• IT Governance and Security reviews.
• Knowledge on IT infrastructure and ability to understand ERP system configurations
• Experience implementation and integration of governance, risk and compliance tools is highly preferred
• Some work experience in a professional services/ consulting firm or industrial/commercial IT internal audit
• Professional qualification in IT risk, e.g., CISA or CIA
• Strong sense of accountability, good time management and project management skills
• Effective report writing skills, proficiency with MS Office, strong analytical and interpersonal skills
• Candidates with data visualisation and analytics skills will have an advantage

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

Job Description & Requirements:

• Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
• Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
• The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
• Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
• This position is responsible to work with all technology team member to insure proper design of system architecture.
• Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
• Perform MS Windows 2008/2012/2016 and health checks.
• Create and maintain documentation, report generation/customization.
• Provides clear oral and written communication.
• Maintains high quality customer service to customers.

Requirements:

• Diploma/Degree in Computer Science Engineering in relevant discipline.
• ITIL, MCSE/MCSA certification or equivalent preferred.
• Minimum 3 years’ experience in supporting and implementing IT infrastructure.
• Strong consultancy and interpersonal skills.
• Good technical/engineering/development practice.
• Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
• Experience in VMware server virtualization and administration.
• Working knowledge of Microsoft Server OS Roles and Features is required.
• Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
• Experience planning and developing support processes and adhering to best practices
• Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Job Description & Requirements:

• Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
• Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
• The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
• Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
• This position is responsible to work with all technology team member to insure proper design of system architecture.
• Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
• Perform MS Windows 2008/2012/2016 and health checks.
• Create and maintain documentation, report generation/customization.
• Provides clear oral and written communication.
• Maintains high quality customer service to customers.

Requirements:

• Diploma/Degree in Computer Science Engineering in relevant discipline.
• ITIL, MCSE/MCSA certification or equivalent preferred.
• Minimum 3 years’ experience in supporting and implementing IT infrastructure.
• Strong consultancy and interpersonal skills.
• Good technical/engineering/development practice.
• Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
• Experience in VMware server virtualization and administration.
• Working knowledge of Microsoft Server OS Roles and Features is required.
• Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
• Experience planning and developing support processes and adhering to best practices
• Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Job Descriptions:

• Maintaining and administering the networks environments including hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and network problems.
• Replacing faulty network hardware components when required.
• Monitoring network performance to determine if adjustments need to be made.
• Coordinating computer network access and use.
• Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
• Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
• Attending audit meetings and ensure proper documentation of all work done.
• Vendor management
• Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
• Provide PABX support based on Client’s SOP and documentation
• Attending to machine faults related to network problems during office and after office hours.

Job Requirements:

• 3-4 years of network
• Network security
• HPE network
• Wifi knowledge (Aruba or Cisco)
• Fortigate, Palo, or Cisco firewall experience
• Megapop and SD-WAN knowledge
• Work with vendors
• Networking best practices
• PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices.

The area comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and Risk and Administration. Collectively, these areas define and deliver HSBC’s technology strategy to support the Group’s goals.

We are currently seeking a high calibre professional to join our team as a Lead Site Reliability Engineer, GPS Technology.

Principal Responsibilities

As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You’ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you’ll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you’ll be focused on running better production applications and systems.

In this role as an SRE, you will be act as bridge between PE and the Engineering Teams who are involved in building world class Payments solutions for Domestic and Emerging Payments. Your key focus will be ensure -Work in close collaboration with production engineering teams during incidents and contribute actively to timely service resumption. You will also be the guiding force to embed design principles like secure and resilient by design, observability, chaos engineering with a shift left mindset.

Responsibilities:

• Implement SRE frameworks to the HSBC Domestic Payments ecosystem which has varied tech stack from Cloud hosted technology solution to on premise Virtual machine hosted vendor products
• HSBC Payments environment is complex and majority of the Tier-0 Payment solutions are part of this payments environment and hence as a Senior technical SME you will need be the gatekeeper to ensure changes being rolled out to Production are capable of meeting the HSBC Resiliency and availability standards
• You will institute strong process governance to manage, administrate the Change lifecycle of different DOME solutions
• Bring in Industry expertise to create and implement the Cloud Engineering strategies
• Strong advocate of consistent, best in class DevOps models that are fully automated, scalable and predictable. Act as Quality gatekeeper to ensure changes to DOME Payments environments are managed as per HSBC standards
• Coach and Mentor junior team members to carry forward the vision of building world-class payments ecosystem for HSBC
• Ready to participate in 24x7 SRE on-call rotations and escalation workflows as needed
• Work in PE to ensure that change management is measurable and PE team are comfortable to support application changes as per HSBC defined PE models
• Support the DOME CIO in communicating wider resiliency strategies, by creation of suitable technical documentation

Qualifications

• Bachelor's / master’s degree or equivalent experience
• 16 or more years of IT experience with expertise in Enterprise Cloud infrastructure with Kubernetes based container Orchestration expertise. Multi cloud experience like AWS, GCP is crucial as the job role will involve building cloud ready technology solutions for Payments. Job also involves managing changes for Vendor/ Third party software which are hosted on premise or multi-cloud
• In-depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
• Expertise in one of the following programming languages: Java or Golang with a focus on Site Reliability Engineering and support of cloud services. Usage of industry standard frameworks like Camunda, SpringBoot Camel or any other event driven orchestration frameworks is a must
• Strong expertise in Observability principles covering Open Telemetry, Splunk, Log aggregation techniques, Data Dog, Elk, FluentD, Prometheus, Grafana, Kiali, Jaeger are some of the key technologies/tooling that candidate should be conversant with
• Candidate should have worked on building elastic scalable solution with good experience in service tuning to achieve optimum performance. Good understanding of data principles viz-a-viz data store, lineage and data archival are key for this role
• Strong analytical and troubleshooting skills on cloud ready technology
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins
• Good understanding of networking protocols and cybersecurity best practices in cloud environment
• Cloud certification in either AWS, Azure or GCP is required. GCP certification is highly preferred
• Should have strong experience in building solutions with distribute data stores, high available cache like Hazel Cast/ Reddis and also databases (relational as well No SQL) to achieve desired application performance

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank and be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.

As a Technology Operations Specialist you'd be able to work on and solve some of the many interesting challenges we are facing, learn new ways of working, and build delightful high-quality products for our customers.

Job Responsibilities

As a Technology Operations Specialist you will operate at the intersection of all three key areas, Product, Technology & Operations pillars which are aligned to Security, Risk, Stability, Resilience. This role requires a someone who will be responsible for ensuring the security, risk mitigation, stability, and resilience of our systems and services.

You will be working on and solving some of the many interesting challenges we are facing. You will need to guide and train the TechOps team to troubleshoot, optimise and improve our stack whether that be our cloud infrastructure, microservice applications, or our data platform. Understanding the full stack and being able to support and debug issues will be a core requirement for this role.

Your team will drive troubleshooting, debug customer issues, enhanced observability, and work towards improving release quality. You are responsible for system reliability, working towards increasing productivity and reducing time to market by striving to reduce technical debt of the services TechOps team supports.

Responsibilities Include:

• Issue Resolution and Troubleshooting: provide guidance to the Tech Ops team in troubleshooting and debugging customer issues. Enhance observability and work towards improving the quality of product releases.
• System Reliability: Take ownership of system reliability, with the goal of increasing productivity and reducing time-to-market by minimizing technical debt in the services supported by the Tech Ops team.
• Feedback and Issue Prioritization: Review feedback from clients and internally identified gaps. Collaborate with Product and Operations teams to prioritize and address system issues. Report on trends in client issues and prioritize them based on their impact on clients, reputation, and finances.
• Standardized Engagement Model: Standardize the engagement model with partner systems, including contacts, contracts, and maintenance schedules.
• Alert Monitoring and Incident Management: Guide the team responsible for monitoring and triaging alerts for services and platforms. Familiarize yourself with the Incident Management procedures and ensure the team follows them to prioritize and resolve issues.
• Runbook Preparation: Ensure that runbooks are prepared and made available to support staff before new features are released to production. This may add lead time to feature delivery, but it's essential for system stability.
• Service Level Adherence: As the Incident Manager, ensure that production issues are responded to and resolved within agreed turn-around times. Collaborate with Level 3 teams for scheduling and delivery of fixes. Troubleshoot incidents, identify root causes, and work on permanent resolutions. Burn down of tickets in L1 space; Reduction in tickets being sent to L2/L3 for investigation. Standardisation of processes for L1 & L2
• Infrastructure Support and Optimization: Support, monitor, and optimize AWS cloud infrastructure. Identify and resolve issues while scaling the platform to accommodate customer growth.
• Ensure Bank wide prioritised items are known and tracked to completion with early warnings for potential slippages to plan.
• Automation: Recommend process and technical improvements that are automated and scalable. Create, maintain, and optimize automation scripts and configurations for infrastructure provisioning, configuration management, and application deployment.
• Documentation: Maintain detailed documentation of TechOps processes, procedures, and configurations to ensure knowledge sharing and compliance.
• Performance Optimization: Identify and implement performance improvements to enhance system efficiency and reduce operational costs.
• Be a control point for Release deployment into Production in conjunction with the Release review meetings.

In order to be successful at the role, you must have the following:

• 5 over years of overall working experience, with significant experience in technology operations
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration abilities.
• Experience with incident management and system reliability.
• Familiarity with automation and optimization techniques.
• Open and transparent and a thirst for learning
• You would also have an educational background in Computer Science or related fields to have strong foundational knowledge of computer science fundamentals.
• Overall, you will have strong understanding of IT infrastructure and the best practices across its different domains.
• Strong background in working with Sumologic and PagerDuty
• Familiar with Distributed Systems, Performance Tuning, massive Concurrency Handling, and Caching Mechanisms
• Familiar with Databases, such as Postgres and DynamoDB, and messaging solutions such as Kafka
• Knowledge of AWS resources such as EC2, RDS, ALB, ElasticCache, Auto-scaling Group, S3, VPC, EKS, ECS, Cloudfront, Route53, CloudWatch, Lambda would be required

Role Specific Technical Competencies

• Overall, you will have strong understanding of IT infrastructure and the best practices across its different domains.
• Strong background in working with Sumologic and PagerDuty
• Familiar with Distributed Systems, Performance Tuning, massive Concurrency Handling, and Caching Mechanisms
• Familiar with Databases, such as Postgres and DynamoDB, and messaging solutions such as Kafka
• Knowledge of AWS resources such as EC2, RDS, ALB, ElasticCache, Auto-scaling Group, S3, VPC, EKS, ECS, Cloudfront, Route53, CloudWatch, Lambda would be required

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants.

Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are.

Responsibilities:

• Conduct instructor-led or virtual classroom sessions for partners and end-user customers regularly.

• Collaborate with key vendors to ensure the accuracy and effectiveness of training materials.

• Demonstrate a commitment to excellence in training and consulting.

• Maintain a keen interest in staying updated with the latest industry trends.

Qualifications:

• Possess 5 years of experience conducting instructor-led/classroom training for relevant technology products and services.

• Have experience in designing and developing instructor-led content with technical subject matter.

• Exhibit excellent oral presentation, interpersonal communication, and writing skills.

• Demonstrate the ability to utilize various learning methods and connect them appropriately with subject matter.

• Hold a Technical Degree (e.g., Computer Science) or possess relevant work experience.

• Display a strong "stage presence" and the ability to manage a room of adult learners.

• Be self-sufficient and a self-starter with a track record of taking ownership of training projects.

• Possess certifications such as CCSI, MCT, or other relevant vendor certifications (a plus).

About the company

Our client is a leading company in the technology sector. They are looking for a HR Operations and Benefits Specialist to support the APAC region.

About the job

This is a 2 year renewable / convertible role. Reporting to the Regional Head of Shared Services, you will:

• Work closely with HR team and internal stakeholders to support HR operations including benefits administration, work pass / visa application and renewal, HR report preparation and policies
• Provide administrative support for the employees’ life cycle activities from on-boarding to exit
• Maintain and upkeep of employees’ P-file database
• Be the point of contract to employees and external vendors for benefits and HR operations matters
• Support other HR projects as required

Skills and experience required

• Diploma/Degree in Human Resources, Business Administration or equivalent
• Minimum 8 years’ of HR experience, with experience supporting APAC region
• Team player and able to work with colleagues across the region
• Independent and meticulous
• Good knowledge of HR practices and policies for APAC region

About the company

Our client is a leading company in the technology sector. They are looking for a HR Operations and Benefits Executive to support the APAC region.

About the job

This is a newly created 2 year renewable / convertible contract role. Reporting to the Regional Head of Shared Services, you will:

• Work closely with HR team and internal stakeholders to support HR operations including benefits administration, work pass / visa application and renewal, HR report preparation and policies
• Provide administrative support for the employees’ life cycle activities from on-boarding to exit
• Maintain and upkeep of employees’ P-file database
• Be the point of contract to employees and external vendors for benefits and HR operations matters
• Support other HR projects as required

Skills and experience required

• Diploma/Degree in Human Resources, Business Administration or equivalent
• Minimum 2 years’ of HR experience, with experience supporting APAC region
• Team player and able to work with colleagues across the region
• Independent and meticulous
• Good knowledge of HR practices and policies for APAC region

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives incorporating SAP Products. Our practice is further expanding, and we are currently seeking experienced SAP SuccessFactors Consultants to join our team. You are expected to support Requirements Gathering and Proposal Management in alignment with SAP product eco-system. This position is based in Singapore and covers all KPMG ASEAN region, including Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, and other ASEAN nations.

The role involves:

• Responsible for the design, configuration and support of SAP SuccessFactors to meet stakeholder’s requirements
• Experience in business requirement gathering and ability to identify areas of improvements
• Experience in proposal management
• Provide leadership in customer project implementations by providing subject matter expertise and knowledge of leading practices in SAP SuccessFactors
• Manage assigned risks and monitor potential impacts on assigned modules

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• 2-6 years of experience with SAP SuccessFactors implementations, including hands on design and configuration
• End User requirement gathering & Stakeholder Management
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Functional expertise in HCM areas including Payroll, OM, Onboarding, Employee Central and Time Management
• Must have either worked on Standard Reports in Learning Management system or Recruiting Management & Onboarding module
• Excellent verbal/written communication, collaboration, analytical and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.