Total 32,225 it analyst job vacancies in Malaysia

Job Summary:

In this role, you will have an in-depth understanding of business processes, and define the use cases / user story for applications in Prudential Singapore. You will also develop acceptance criteria to provide assurance for quality of the applications releases. As part of this dynamic role, you will work closely with business units and other IT teams to deliver leading edge digital capabilities for Prudential Singapore.

Job Description:
• Understand business process and define the business requirements in the form of use cases / user stories.
• Design IT solutions together with relevant IT teams that will meet business requirements and timeline.
• Deliver IT solutions in accordance to relevant IT policies and procedures.
• Provide and share knowledge to other team members.

Who we are looking for:
Competencies & Personal Traits
• Independent and works well across different functions.
• Excellent problem analysis skill. Innovative and creative in developing solutions.
• Excellent verbal and written communication skills.
• Strong sense of drive and commitment to deliver on responsibilities.
• Works well in a dynamic environment.
• Ability and willingness to be hands-on.

Working Experience:
• 4-8 years in delivering IT applications.
• Experience in Agile software development.

Education:
• Bachelor degree

Language:
• Fluent written and spoken English

Are you looking for a new position? A fantastic opportunity has arisen with a world-class facilities management Company based at their Head Office in Surrey, England.

• Service Desk Analyst
• £19.50
• Temporary Role
• Monday to Friday
• 35 hours a week
• Early shift 8 am start
• Late shift 10 am start

Role Responsibilities:

• Provide a 1st time fix resolution to customers of the service desk
• Management & distribution of mobile, computing, & software assets based on approved requests from the business
• Liaise with all other IT functions on the escalation and resolution of service tickets, the creation & management of service accounts
• Support IT training support over the phone, or through material creation by way of "cheat sheets" or simple notes
• Liaise with external 3rd parties to provide subcontracted services ie calling out engineers to faulty equipment.

The ideal candidate:

• The role would benefit from a foundation knowledge of ITIL v2 or v3 standards for Incident, Problem, and Service Request management.
• A patient and "customer first" manner is essential for this role
• Able to manage their time to provide successful outcomes per the department KPIs.
• A proactive and "can do" approach is key to the successful outcome for the department and this role.

If you are interested in this position, please contact Laurie on 029222 60797.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

IT Business Analyst

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for IT Business Analyst which would be based in Singapore

Job description

· To ensure the business/operational objectives of the new business requirements are well defined

· Performing systematic business analysis

· Validating business requirements to align with business/operations needs as well as IT architecture and security standards

· Designing functional solutions & user workflows and documenting Functional Specifications.

· To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff

· To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline

· To validate SIT test results produced by testing team to signoff

· Assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team

· Documenting/reviewing user manuals and release notes as required

· Assist in providing tactical/strategic solutions for new client requirements

· Assist in the conversion/migration exercise where necessary

· For production defects, perform functional analysis and propose solutions

· Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed

· To participate in technical design reviews and contribute to improve overall solution offered

Requirements

· Graduate degree in IT/Computer Science or equivalent

· 5-8 years of total experience with last 2-3 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable

· Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved

· Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT

· Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred

· Good team player with great commitment and attitude

· Good communication and coordination skill among multiple teams that are cross cultural and cross country

· Ability to work independently

· Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations

· Hands on database SQL knowledge

· Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions

· Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications

· IT Design and development exposure is a definite plus

Job Description:

• Make environmental preservation and safety a priority.
• For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
• Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
• Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
• Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
• Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilising a range of technologies.
• Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
• Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
• Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
• Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
• Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
• Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
• Joins the on-call support team and offers weekend and after-hours service.
• Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.

Requirements:

• IT or computer science bachelor's degree, or equivalent
• At least five years of experience deploying IT systems
• Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
• An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
• Knowledgeable about thin client environments and Hyper-V
• Construct servers using best practices and company standards.
• Familiarity with data cabling, cloud computing, communication systems, Wi-Fi infrastructure, and communication
• Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
• The capacity to set priorities and adhere to deadlines
• Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
• Able to adapt to a wide range of job environments

Position

The successful candidate will be an IT Business Analyst joining the Payment Systems Team, translating business & operation requirements into functional & system requirements as a part of the continual evolution of the existing payments platform for our client in the APAC region.

Key Responsibilities

Direct Responsibilities

• Requirements gathering with business, operations & other system interfaces
• Perform system/functional analysis to facilitate the functional requirements document (FRS)
• Creation of operational workflows, and use cases diagrams
• Contribute towards the relevant sections of the Requirements Traceability Matrix (RTM)
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives
• Review and sign-off the artefacts and solutions produced by the technical teams and vendor
• Provide SIT, UAT, regression, performance testing and rehearsal testing support
• To ensure successful implementation of solution on schedule

Contributing Responsibilities

• Engage vendors, other application/project teams for new payments platform development
• Contribute towards the end-to-end solutioning for new business products/offerings
• To share expertise by providing training and knowledge sharing sessions
• Support post production issues and provide necessary guidance to BAU teams

Competencies (Technical / Behavioral)

• 7+ years of IT experience in banking software development
• Strong analytical skills and attention to details
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Ability to work in a dynamic and multi-cultural environment
• Able to work independently or in a team to resolve issues and/or identify solutions in a timely manner
• In depth experience in Payments, Cash Management and Transaction Banking projects
• Extremely familiar with Payments and Collections/Receivables (TT, RTGS, ACH Bulk Payments, Direct Debit, Real-Time Payments, Cheques, Virtual Account, Liquidity Mgmt) and Operations BAU processing, across the APAC region
• Sound domain knowledge in Corporate Banking, Trade and Wealth Management
• Sound functional analysis and project management skills
• Hands-on experience with Payment Operations processing, data/interface mapping and troubleshooting
• Practice of SDLC and/or Agile Scrum

Good knowledge on:

• CBPR+ ISO20022 payment standard and SWIFT messages
• Straight-thru processing (STP) and operational efficiency
• Core banking and foreign exchange transactions
• Transaction reporting and advices
• Payments filtering and AML
• Reconciliation and settlement
• Cash flow management and financial / regulatory reporting
• Payment transformation lifecycle and implementation methodology

IT Systems Analyst

• Basic $2900-$4100 (salary will commensurate with experience)
  HP Allowance: $60
• Bonus and Flexi Benefits provided
• Monday-Friday: 08:30 AM - 05:30 PM
• Location:Tuas (Company bus at 0800 @Tuas Crescent MRT Exit B bus stop)

Job Scope

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
• Provide on-site support for the company's existing CRM system, ensuring smooth operations and resolving technical issues or user queries.
• Proactively gather and consolidate user feedback, analyzing suggestions, concerns, and enhancement requests.
• Conduct training sessions for the company's sales users, responding promptly to training requests and providing ongoing guidance.
• Collect and consolidate user feedback, and follow up with the vendor.
• Continuously update and maintain user manuals to reflect the latest features, enhancements, and best practices of the CRM system.
• Extend support to other sites as needed.

Requirements

• Diploma/Degree in IT or equivalent.
• Proficiency with Windows OS and common internet browsers.
• Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
• Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• At least 5 years working experience in delivering and supporting IT applications
• Analytical, problem solving skills and attention to detail
• Written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and interest in business processes and process re-engineering
• Basic knowledge of SQL and writing SQL queries

Role Summary

Our client is heavily investing on digital experience and tools for clients. Global Market IT FX team is hiring a dedicated Electronic Market/E-Commerce business analyst who will drive the functional specifications of our clients’ E-Commerce platform called Cortex for APAC. The role will focus on topics such as local booking, hedging of onshore-offshore currencies in order to support the rollout of Cortex to various segments of clients including Corporates. This is a regional role covering APAC.

This is a hands-on role which requires a good understanding of Fixed Income area, processes and systems especially on the front to back chain, very strong analytical skills and a high level of accuracy when defining business specifications and testing scenarios. The candidate will be directly exposed to Front Office users in APAC region.

Main items in workbook:

Expansion of eCommerce FX platform in new locations or roll out of new products + functionalities.

Functional specification for APAC business requirements on various topics for FX Cash products (pricing, local booking, hedging, compliance/regulatory requirements, …)

Main Responsibilities

• Liaise with end users to produce/refine business specifications.
• Define and produce functional and technical testing plans and participate in user acceptance testing.
• Liaise with Development, Organization, Business and Operations teams to ensure accurate functional coverage and validate test scenarios.
• Follow-up with development teams on the implementation and rollout of new features.
• Manage and escalate risks and issues.
• Coordinate component releases in different environments.
• Assist the support team on complex functional issues by acting as level 2 or 3 support if required.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• Minimally 5 years of relevant working experience.
• Very strong analytical and interpersonal skills as well as reporting capabilities good understanding of Capital Market deal flow from pricing to booking and risk management on FX Cash.
• A business oriented, positive, resilient can do attitude with a clear focus on results and deliveries.
• Good level of experience as an IT BA in banking environment.
• Creativity, innovation, pro-activity and conviction in terms of finding solutions.
• High level of autonomy to interact directly with Front Office business users.
• Good communication and presentation skills both verbal and written.
• Technical skills: SQL and Excel.
• Good knowledge of FX Cash products and FX trade life cycle.

Company’s Profile:

As a market leader in industrial vehicles, they have over 4 decades of experience in the automotive industry. They lease many high-end vehicles to their 41,000 customer base and have been customers’ first-choice partner for many years. They are currently looking for a IT System Analyst to value-add to their business.

Work location: Tuas (company bus provided from Joo Koon MRT)

Working hours: Monday – Friday, 8.30am – 5.30pm

Company Benefits:

• Bonus payout twice in a year (mid year and end year)
• Flexi benefits $700/year
• Annual increment
• Mobile phone allowance provided

Job Responsibilities:

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
• Deliver on-site support for organization's CRM system, ensuring smooth operations and addressing any technical issues or user queries
• Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns and enhancement requests
• Conduct training sessions for existing sales users. Respond promptly to training requests and provide ongoing guidance and assistance.
• Collect and consolidate user feedback and follow up with vendor.
• Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements and best practices of the CRM system.

Requirements:

• Educational qualification in IT / Computer Science or equivalent. Fresh grads welcome to apply, training will be provided
• Proficiency with Windows OS
• Experience with Microsoft Dynamics CRM or other Microsoft products will be an added advantage

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Advert

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring
smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving
hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more
complex problems when necessary whilst delivering exceptional customer service to our internal users. You will aim to provide
excellent customer service, solving technical challenges, and contributing to a collaborative IT team.




Key Responsibilities include:




* Technical Support - Provide first-line technical support to end-users via phone, email, or in-person. Diagnose and
troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise
manner.
* Incident Management - Log and track incidents in the service desk ticketing system. Prioritise and escalate incidents based on
urgency and impact. Ensure timely resolution of issues and adherence to service level agreements (SLAs).
* Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. Keep
end-users informed of incident progress, notifying them of impending changes or agreed outages. Provide user training and
support for various applications and technologies.
* Documentation - Create and maintain accurate and detailed documentation of common issues and their resolutions. Contribute to
the knowledge base and ensure it is kept updated to facilitate efficient problem resolution.
* Collaboration: - Collaborate with other IT teams and Service Providers to resolve complex technical issues. Escalate issues
to appropriate teams or specialists when necessary.
* Problem Management- Monitor and report on recurring issues to help identify root causes and prevent future incidents.
Contribute to the development of proactive solutions to common problems.




Qualification & Experience:




* Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL
foundation qualification would be a bonus.
* Previous experience in a service desk or technical support role is essential (2 year's experience or more is desirable).
* Proficient in troubleshooting Windows operating system, with familiarity with M365, Active Directory, and basic networking
concepts.
* Knowledge of remote desktop tools and IT Service Management tools would also be an advantage.
* Strong interpersonal and communication skills.
* Patience and the ability to remain calm under pressure.
* Analytical and problem-solving mindset.
* Willingness to learn and adapt to new technologies.

Location: DarlingtonSalary: Up to £26,000 per annumContract: PermanentHours: 37.5 hours per week

An exciting opportunity has arisen to join Redde Northgate's IT Service Desk Team as an experienced Service Desk Analyst, which provides first line IT support to end users across the business.
Working out of our Darlington office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details. Leveraging your technical expertise, you'll provide timely diagnoses and resolutions to ensure exceptional service delivery.
You will make personalised decisions and actions whilst maintaining a high standard of customer service throughout all interactions. Additionally, you will support with onsite desk support and ad hoc duties when required.
Following completion of probation, you also have the potential to be on a on-call rotation to address urgent IT issues outside of the core business hours including evenings, weekends and Bank Holidays.

What’s in it for you?
Salary- Up to £26,000 per annum per annum depending on experience.
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- 5% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Professional Development - We have partnered with Plurasight to offer you the most relevant content authored by industry expert, giving you access to thousands of courses, skills test and learning paths.
We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

About you:

You have a customer focused approach, where the user experience is at the forefront of what you do.
You can demonstrate a passion for providing excellent customer service.
You’re able to take a logical approach to fault finding and problem resolution.
You have a “Can Do” attitude and are results driven.
You’re confident in engaging and challenging across all levels.
You have a keen eye for detail and are able to multitask effectively in a fast-paced environment.


About usRedde Northgate is the leading integrated mobility solutions platform providing services across the vehicle lifecycle through our broad mix of operating companies. We support our customers through a network and diversified fleet of over 125,000 owned and leased vehicles, together with over 600,000 managed vehicles. Today we are made up of 6,700 colleagues across 175 sites throughout the UK, Ireland, and Spain, and continue to grow. Our Group IT team are at the heart of our business and key to our success.

Be part of our futureIf you would love to join our team as a Service Desk Analyst, we encourage you to find out more. Apply today!

- Help to ensure the Service Desk attains and seeks to improve internally set and customer facing targets. - Monitor and action the IT Service Desk queue for the team, efficiently responding to queries within agreed Service Level Agreements. Customers/Users should be kept informed of progress. - Escalate customer issues and requests to Service Desk Supervisors. - Assess the impact and urgency of calls to enable appropriate prioritisation in line with Service Level Agreements - Champions a customer-focused approach and the delivery of high-quality products that respond to customers needs. - Participate in the review and resolution of major incidents where required - Assist in the maintenance of IT asset inventories as required. - Be able to work within other IT Service Desk teams as required by the needs of the service. - Prepared to undertake and complete tasks outside of their job description on an as-required basis in response to business demands. - Undertake other duties that are considered to be within the general scope of this post as required by the Service Desk Supervisor.

• Position : IT Business Analyst/System Engineer
• Location : Tai Seng (Circle Line)
• Working hours : Monday - Friday 9am - 6pm (Flexible)
• Salary (commensurate with experience) : Up to $4800 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Business Management Consultant

Main Responsibilities:

• Working Experience in Web application or
• ASP.Net platform (C#) or
• HTML, CSS, Javascript, JQuery, BootStrap or
• XML, JSON, SOAP (Interface, Webservice) or
• Microsoft SQL Server or
• Windows Presentation Foundation (WPF) or
• Crystal report (version 7 & above) or
• Android & iOS project or
• Flutter or
• API (Entity Framework, Linq) or
• Microsoft SQL Server

Requirements:

• Diploma in IT/Computer Science
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Main responsibilities

Responsible for the functional knowledge

• Write detailed specifications/US in line with the list of requirements provided
  • Liaise with business for clarification and understanding of requirements
  • Analyze functional impacts considering technical constraints with technical lead’s help
  • Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with project manager / Others Business Analysts
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers

Qualifications and Profile

• At least 6 years of IT business analyst experience
• Hands on testing process (writing, executing and monitoring test)
• Strong analytic skills
• Excellent communication skills
• Proactive and result oriented
• Sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with excellent verbal and written communication skills

Functional

• Financial/banking industry knowledge
• Functional knowledge on KYC is preferred
• Having experience on Project Management is a plus too

Technical

• Knowledge on SQL is a strong plus

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Role Summary

We are looking for an IT Business Analyst:

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Main Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined.
• Performing systematic business analysis.
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders.
• To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required.
• Assist in providing tactical/strategic solutions for new client requirements.
• Assist in the conversion/migration exercise where necessary.
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.
• To participate in technical design reviews and contribute to improve overall solution offered.

Qualifications & Experience

• Bachelor’s Degree in Information Technology, Computer Science or related fields.
• At least 5–8 years of total experience with last 2–3 years as IT Business Analyst, preferable in the domain of Trade Financing or supply chain Financing / Accounts Payable / Accounts Receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.
• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.
• Ability to work independently.
• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Hands on database SQL knowledge.
• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.
• IT Design and development exposure (Plus).