Total 5,203 supply chain manager job vacancies in Information Technology category in Malaysia

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

The landmark National Accommodation Management Services (NAMS) contract for the Defence Infrastructure Organisation (DIO) went live in April 2022 to provide Service Family Accommodation housing management to 49,000 homes, and the service families who live in them.

As a member of the Commercial & Compliance Team this role will be jointly responsible for helping to create an effective and efficient organisation with a positive workplace culture, that will enable us to deliver an excellent service, putting the customer at the centre of our approach, focusing on enhancing the lived experience behind every move in, move out and repairs and maintenance process, delivering top quality housing management services every time.

The Role - Data Manager

Reporting into the Head of IT Services, you will be responsible for understanding the structure, format and flow of data between multiple internal and external systems. You will work with stakeholders to ensure data is managed effectively and in a way to allow maximum interpretation, informing wider stakeholders of how the business is doing, providing an insight into processes and identifying where improvements could be made. You will also work to ensure data held is accurate and that corresponding datasets reconcile with the correct master relationship. The post holder will be an experienced people manager and the role will be suited to those who have a background in database administration, reporting, data flow management, data interrogation and data analysis.

The role will primary focus at supporting Data Management strategies for Pinnacle Service Families working in conjunction with our external technical service provider.

The person fulfilling the role must have a flexible approach to delivery and be used to handling complex change with multiple stakeholders.

Duties/Key Responsibilities

• Develop and maintain a clear understanding of all underlying API’s for various connected applications under the FIDS contract for PSF.
• End to end ownership of data workflows for key IT applications
• Continually develop data management strategies.
• Maintain a clear vision of the overall Project Landscape effecting PSF.
• Regularly monitor and evaluate information and data systems that could affect analytical results.
• Work with our strategic IT partner to implement a robust data warehousing solution for PSF landscape.
• Work with the PSF Leadership team to identify areas for improvement and provide support improve data reporting capabilities.
• Contribute to continuous improvement initiatives.

Skills

• Demonstrable experience of successfully operating in an equivalent role.
• Able to devise and implement effective systems and processes for quality assurance and compliance
• Proficiency with wider databases and data management technologies – SQL, SAP Business Objects, Power BI etc.
• Knowledge of Oracle Database would be beneficial, but not mandatory.
• Measurable success in the delivery of cost efficiencies and margin improvements across contracts
• Ability to engage and influence at a senior level, both within the organisation and externally
• Agile and ability to multi-task, pivot and prioritise different projects
• Great verbal and written communication skills, and excellent programme and project management skills
• Strong work ethic and high standards – committed to delivering on our “best in class” ambition
• Understands what excellent performance looks and feels like in a customer facing organisation and can help us achieve our targets, to ultimately Transform Communities, Change Lives
• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure
• Great verbal and written communication skills, and excellent programme and project management skills
• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience in data management or analysis.
• Ability to translate complex problems clearly and in nontechnical terms.
• Ability to interpret and organize large amounts of data.
• An analytical mindset with superb communication and problem-solving skills.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

The Transformation Team sits at the heart of the Council. We work collaboratively with services across the organisation and with our partners to drive large scale change and establish best practice. The Council's Transformation Programme is overseen and supported by our Leadership Team, ensuring that our work always focuses on the key priorities for our city, having the maximum impact in improving services for the people of Coventry and making best use of the resources available to us.

Our team is made up of change professionals, trained in APM (Association of Project Management) and we use a wide range of project management and stakeholder engagement approaches to deliver our programmes and projects.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We enjoy working flexibly, delivering creative solutions and a with culture that embraces change and innovation.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are looking for an experienced Programme Manager (Grade 10) to join the Transformation Team for twelve months (Full-time, Fixed Term Contract) to lead on work to enable delivery of cross cutting transformation projects and programmes, as part of our emerging Transformation Plan and to facilitate delivery of the Council’s Medium Term Financial Strategy.

The successful applicant will take a ‘One Coventry’ approach to working with Council services, stakeholders and partners, to manage and deliver significant change and transformation projects and programmes, in response to the council’s transformation plan priorities. Activities will focus on:

• making best use of data and insight to support the development of initiatives, focus on preventative strategies;
• co-creating new approaches and delivery models to deliver efficiencies;
• maximising income;
• removing duplication and ensuring maximum efficiency across all areas of council service delivery;
• identifying and testing opportunities for innovation.

Who are we looking for?

These are exciting times ! Coventry City Council continues to undergo significant change at pace, embracing innovation and new ideas but also responding to financial challenges experienced across local government.

We are looking for someone who is passionate about change and making a positive difference to the lives of local residents and communities. You will need to be resilient and comfortable with working in a fast paced environment, with a can-do attitude and an ability to switch priorities on a daily basis. 

While experience of project and programme management is important, we are looking for someone who is a strong communicator, who readily builds relationships. You should be a high energy, action focused collaborator.

You will also be able to demonstrate a strong understanding of and commitment to Equality, Diversity and Inclusion and will actively promote a culture of inclusion where all views are valued and taken account of, including those of residents, stakeholders and the City Council.

Our workforce data shows people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with other protected characteristics as set out within the Equalities Act 2010 from applying for this post.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s): 24th May 2024

Please note that due to the nature of the projects and funding restrictions the anticipated start date will be July 2024 or earlier.

For an informal conversation about the role please contact Michelle McGinty (Strategic Lead for Transformation and Change) – michelle.mcginty@coventry.gov.uk

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close at midnight on the 30th April 2024. Interviews are due to be held on the 17th May 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Duties and Responsibilities:

·· Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Communicate and collaborate with other managers, suppliers, and contractors

Requirements and Qualifications:

· Minimum 10 to 15 years of engineering experience, ideally as a manageria lrole in large-scale infrastructure design and construction projects locally

· Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Ability to work independently as well as part of a team.

-Ability to work on weekends including public holiday.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Job Title: Programme Systems Engineering Manager
Location: Ashton Vale, Bristol + Hybrid Working Arrangements
Compensation: Competitive + Benefits Role Type: Full time / Permanent
Role ID: SF56428

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Programme Systems Engineering Manager at our Ashton House site.

The role:
As a Programme Systems Engineering Manager, you'll have a role that's out of the ordinary. You will work collaboratively, leading a team of multi-discipline engineers, subject matter experts (SME) and the customer to deliver solutions. You will use your knowledge to manage solutions through the design, build, integration, transition and acceptance phases, ensuring compliance with appropriate engineering governance and best practice.

Day to day, you'll:

• Develop, inspire and motivate a multi-discipline engineering team ranging from SME Engineering Leads to our new generation of graduates and trainee's
• Be responsible for the engineering team's adherence to schedule producing compliant engineering deliverables in accordance with policy and best engineering practice
• Communicate clearly with Project Managers and Programme Design Authority (PDA) to maintain alignment of outputs
• Develop and communicate plans and tactical actions, focusing on value-add and de-risking for customers in conjunction with the PDA.
• Be responsible for working with design authority for the creation of solutions, from concepts through to in-life support, maintaining a focus on quality
• Manage the engineering governance for the programme, liaising with the Chief Engineer

This role is full time, thirty-seven hours per week and will be based onsite at Ashton House with hybrid working from home arrangements.

Agile working may be available to employees in some instances, applying the principles of fairness and consistency whilst ensuring that the overriding business needs can be appropriately met. We are happy to consider flexible, blended working, including part-time, condensed hours, and job sharing. Please ask about alternative patterns of work at interview.

Essential experience of the Programme Systems Engineering Manager:

• Demonstrable systems engineering management and solution design and delivery experience
• Full Lifecycle engineering management experience
• Knowledge of UK MoD practices and ways of working
• Software & Hardware integration experience

Qualifications for the Programme Systems Engineering Manager:

• Degree or equivalent in Telecommunications or Electronic Engineering. HNC/HND with equivalent relevant experience is valued and welcomed
• Chartered Engineer or working towards

Security Clearance:
The successful candidate must be a sole UK national who is able to achieve and maintaina minimum of Security Check (SC)security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer:

• Generous holiday allowance
• Contributory Pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock International:
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 15/05/2024

Proud member of the Disability Confident employer scheme

About The Role

At OCS Group, we are recruiting for Technical Contract Manager , who will support the service delivery by managing high-profile client buildings, to assist the Account Director to deliver sustainable, integrated facilities services whilst driving excellent customer service and will effectively manage the day-to-day operation of the cleaning team, hard service team and any security onsite, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time; 40 hours per week. Main Duties and Responsibilities:

• To manage and monitor the operation of the Contract in accordance with contract specification and Company Policy.
• To continuously develop and improve quality and hygiene standards.
• Delivery of an excellent workplace experience to customers with a primary focus on Total Facilities Management services and compliance.
• To comply at all times with client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting, achieving compliance with ISO Standards & any associated KPI'S.
• To ensure that the Contract operates within all current legislation and client policies and that where appropriate, staff are made aware of their responsibilities & trained accordingly in this regard.
• To ensure that specified and correct standards of services are established and maintained, that any deficiency is reported and remedied ensuring no KPI failures.
• Managing the CAFM system to ensure that all jobs are logged and closed and investigating when this is not the case
• Provide monthly reports to the Account Director for the works completed and any that are exceptions whilst building a plan to complete.
• Monthly building checks, identifying and resolving issues found and ensuring a high standard is maintained at all times.
• Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
• Undertake emergency and planned maintenance and repairs within capability; Respond effectively and maintain a log of such works.

Requirements :

• Educated to Higher education, college or degree level
• IOSH Managing Safely
• Management experience across a range of service disciplines, with a bias toward soft and hard services
• Experience of line managing a team
• IT Skills including Microsoft, SAP and CAFM software platforms
• Awareness of legislation relating to building compliance
• Strong IT skills ( Microsoft, SAP, CAFM ,platforms)

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

front of house manager | full time

an exting opportunity to join our brand new location!

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

.
Data & Funding Manager – STS
Full Time, Permanent
Home Based with Travel
£40,000
- £45,000 DOE + Benefits
At Serco, our ambition is to impact a better future. This ambition alongside the needs of government, authorities, communities, businesses, and citizens has seen us invest to create a best-in-class skills and training business. With new funding streams and an ever-increased government commitment to adult learning and apprenticeships, skills and training is a key investment priority for Serco in the UK.

We aim to not just be a best-in-class training provider but to also provide renowned services and solutions from the wider Serco in supporting our partners and training providers to deliver their priorities and achieve their goals. Serco Skills and Training Services (STS) was formed in October 2023 to provide high quality government funded and commercial training solutions, and services to government departments, authorities, employers, and citizens.

The Data & Funding Manager is a key role in supporting the future success of STS and will develop and maintain the MI systems used to provide the information necessary to ensure that the Skills team manage the QA, OFSTED and commercial requirements and aims for the Skills unit and to ensure that the data used is accurate and compliant with the relevant regulations for funders, the Business and Board.

Key Accountabilities


- Overall responsibility and management of the funding base data, including overall quality control over ILR accuracy, compliance, and veracity to comply with the ESFA/DfE regulations.
- Monitoring and validation of data entry and coding changes performed across systems: these will change over time as the tech stack is renewed.
- Base data management of the MIS system, ensuring the base data is current, configured and compliant with both funding rules and delivery requirements. Including Webforms for data capture and funding paperwork, qualification plans for subject specific content and processes to ensure the Learner Evidence Packs are in place and of compliance.
- Oversee the management of the ESFA customer portals; ensuring reconciliation and resolution of data mismatch issues and Data-Lock errors to ensure payments are made.
- Ensure compliance via the Funding Information Service (FIS), providing validation of ILR data export and error resolution to ensure full payment from ESFA.
- Oversight of the ILR export and upload to the ESFA with associated funding rules monitoring analysis, Provider Data Self-Assessment Toolkit (PDSAT) error data corrections, data matching, rule violation compliance and cross-referencing with published Qualification Achievement Rates (QAR) data to validate ILR and ensure accuracy and fidelity for apprenticeships delivery.
- Design, manage and oversee the MI packs used the by the QA, Operational and Financial teams to manage the STS provision. This includes provision funded by the apprenticeship levy, the AEB and Skills Bootcamps budgets and funded commercially.
- Creation, development, and maintenance of reporting solutions for the generation of MI for STS delivery
- caseload management for Skills coaches, tutors, programme leads, and Senior Management Team (SMT); Self-service reporting for Operational colleagues (Programme Leads, Data Administrators, Head of Skills Delivery, Quality and Improvement Manager and IQA etc; Continued provision and maintenance of Ofsted-ready reporting for inspections.
- Requirement to cross-reference and aggregate various data sources including PICSWeb/portfolio/CRM, PLR data bridges, Internal Quality Assurance activity, delivery activity, and finance systems.



About me


- Prior experience and knowledge of ESFA apprenticeship and other funded and business rules is a must, as is ILR data submission for funded and apprenticeship service data matching and cohort management.
- Experience and a deep knowledge of MIS software (Pellcomp/PICS) and its underlying base data configuration and management and utilisation of the FIS software to validate ILR exports is essential..
- Experience within similar public sector education and skills environments, with a good understanding of data structures, database systems and procedures and a range of analytical tools used to undertake a range of different types of analyses.
- Understanding of Ofsted and EIF requirements.


Serco STS is committed to safeguarding and promoting the welfare of Learners and expects all staff to share this commitment. Safeguarding includes supporting apprentices’ physical and psychological wellbeing.

This role requires an enhanced DBS and BPSS to be completed covering pre-employment checks:

- identity
- employment history (minimum of 3 years)
- nationality/immigration status
- criminal records

National travel may be required for team meetings/training and to meet with apprentices, alongside use of video conferencing and other virtual means.


What we offer


- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion 
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

What makes a great Loss Prevention Manager at TOMRA

Engineering Degree majoring in Mechatronic, Mechanical or Electrical preferred
Data Analytics or similar qualifications
Previous experience in using Salesforce or other CRM would be beneficial
Office 365 (MS Excel, Powerpoint)
Strong data analysis capabilities
Strong ability to communicate clearly with both internal and external stakeholders
Solution and results driven
Ability to learn and adapt new, complex concepts
Report writing experience
Ability to challenge status quo and suggest improvements where necessary
Demonstrates a prioritised approach to safety

Does this sound like you?! If so we would love to hear from you! Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, Twitter, and LinkedIn 
At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of ... Click here to view more detail / apply for Technical Compliance Manager

About the Opportunity

Our client is one of the world’s largest technology providers in the market. As they continue to grow, so does the need for innovative and results driven people.

As the National Program Manager, you will be responsible for building strong foundations with key stakeholders to foster a win-win outcome. While leading a field team you will drive Best in Class Planning and Execution of the client program, superior client service, on-going evolution of processes, capability and efficiencies in line with client and retail requirements.

As the strategic lead you will provide direction to the field team, making informed decisions that will develop and improve retail activations. This expertise will be drawn from an extensive knowledge of the FMCG market and client service management.

This role suits someone you can juggle conflicting priorities and meet client deadlines while leading the team with a tenacious and adaptable attitude to anticipate both our business and the client’s needs.

Benefits

• An attractive total salary package is on offer between $120,000-$130,000
• Autonomous role with comprehensive training and support
• Hybrid – work from the office and home!
• The chance to work with a global FMCG business 
• Great company culture with individual professional development pathways

About You

We are looking for someone who knows how to communicate and engage with people at any level. Someone who is eager to take on a challenge and who is hungry to learn and above all someone who is passionate about tech.

You will already have proven experience as an Account/Client Service Executive or as a Field Team Leader looking to step up into a National role.

Are you ready for a new challenge?

If you think you can take this role and make it your own, apply now! 

We look forward to seeing your application and discussing this exciting position further.  

Required and desired skills:

5-10 years of experience in the Occupational Health and Safety field.
Must have the following training or be willing to acquire it within 60 days after starting work:

RCRA Hazardous Waste Manager (8-hour -- must complete this training annually)
DOT Hazardous Materials Shipper (8-hour -- must complete this training every three years).

Must possess strong cross team/group/organisational collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues.
Must have good written communication skills
Must be proficient in analyzing data for trends, developing and executing effective professional communications, and adult learning.
Must be proficient in Microsoft Office and other Microsoft tools.
The most qualified candidates will have experience working in a research and development environment or experience working in high-technology industries.


WHY WORK FOR SGS?
Working at SGS means joining an innovative, Global company. Here are some of the benefits ... Click here to view more detail / apply for OHS Program Manager

Technical Architecture Provide infrastructure architectures that align to the business requirements and the organisational strategy. Ownership of the Infrastructure architectural blueprint, strategic planning, and outcomes. Financial forecasts and plans for Infrastructure services. Management, governance, and control of the infrastructure technology architecture for the Trust. Creation of reusable infrastructure service architectures that drive business value through consolidation of technology. Ownership of the Trusts infrastructure service technology landscape and evolution. Management of the Infrastructure service architectural review boards and governance processes, ensuring they are followed for infrastructure architecture. Assurance that Infrastructure service architectures are fit for service and the technology provided meets the requirements of the digital service organisation. Ensure that infrastructure service architectures are transitioning to safe, secure services that mitigate all known risks. Infrastructure service architectural reporting and compliance management. Operational / Technical Manage and resolve primarily third line incidents assigned to the teams by the Service Desk in accordance with the Incident Management process. These incidents are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also be required to manage and resolve some 1st and 2nd line incidents. Delegate incidents or work on incidents to other members of the Digital Services Team. Raise and submit RFCs in accordance with the Change Management Process for all minor/major changes to Digital systems. Also represent these changes at the Change Advisory Board and provide specialist advice on other changes to the members of the CAB. To ensure that Service Level Agreements are established and developed between internal senior Trust management, external NHS & Non-NHS organisations, as well as third party Suppliers. To establish service performance KPIs to monitor the availability and capacity of systems and external suppliers and regularly report on performance levels to the senior management within Digital Services. To manage, develop and build third party relationships with external suppliers and key internal stakeholders to ensure a high level of customer service. To ensure strong business support processes are in place and fully adopted for incident and problem management and to act as the central point-of-contact for service escalations and any major outages in the Data Centre ensuring senior management are kept fully informed. To act as custodian of the production environments, ensuring that any changes to the production environments have no adverse impact on business operations. Maintain service excellence whilst continuously driving improvements in operational service quality and seeking opportunities to reduce operating costs. To ensure adequate and regularly tested continuity plans are available to be used in the event of a disaster. To be the infrastructure lead for Digital Projects that have network/telecoms infrastructure elements and ensure new systems are integrated within the existing infrastructure in an efficient and effective manner. To maintaining continuity of service on a 24-hour, seven-day week, 365 days a year basis, ensuring all servers are operating within specified tolerance levels and that in the event of a disaster all services can be re-established quickly without the loss of functionality. To investigate new technologies and recommend strategy to management of new technologies that lead to efficiencies for the organisation. Planning To plan and manage the effective implementation of infrastructure and software to support the goals of the organisation. To develop and maintain network/telecoms strategies which facilitate the delivery of high-quality resilient service levels to all IT users and that keep pace with local and national service developments. To prepare and undertake acceptance test plans for all new services. To contribute to the production of investment/business cases for the continued support and enhancement of the network/telecoms infrastructure to ensure new business requirements can be met. To evaluate new hardware and software products and services, and to identify opportunities for improving value for money through the deployment of these new technologies. Develop and maintain an overall programme plan for the network. Develop and maintain an overall service improvement plan for all areas of responsibility. Ensure all projects / implementations follow the PRINCE2 methodology and the departments change management processes. Undertake project/development/implementation appraisals, ensuring that lessons learnt are shared and any necessary changes in policies/procedures are implemented for future projects/pieces of work. Manage risks and maintain a risk log. Manage issues and maintain an issues log. Delivery of Services To communicate and work effectively within Digital Services, users, and suppliers to ensure successful implementation of systems and servers in line with agreed quality standards, timescale and budget. To manage the team, planning workload and optimising the balance between, best use of resources, the meeting of user demands and the maintenance of service levels. Maintain a robust infrastructure and develop in line with the Digital Strategy. To manage devolved elements of the capital budget, the revenue budget and other infrastructure project budgets. To manage the central purchasing function for all network/telecoms products and services To develop, maintain and monitor work plans for areas of responsibility. Such plans will be subject to change as departmental and organisational prioritises shift. To manage third party suppliers installing systems and servers within the data centre Negotiate maintenance and support contracts with third party suppliers, defining contract structures to ensure appropriate service levels are achieved at minimum cost. Provide technical leadership and serve as key liaison between system suppliers, users, managers, Digital Services, other stakeholders in defining and delivering their network/telecoms requirements. To consider the impact of implementations on service delivery and patient care and agree the most appropriate time for infrastructure to be installed or decommissioned for repair or replacement. To monitor overall performance by utilising statistical information derived from the deployed management tools. The formulation and management of sound back up strategies to ensure adequate fallback in the event of a disaster. To Manage the physical environment for the Trusts network and telecoms infrastructure and proactively manage transition of services between facilities. Ensure that the department is customer focused and responsive to the needs of the Trust. To be responsible for creating a proactive user support environment, with an emphasis on effective delivery and the creation of a culture based on excellent customer service. To regularly ensure that audits of service delivery are undertaken within the department and formally report on findings to the appropriate committee. Maintain detailed records of departmental documentation, including lessons learnt, having them available for examination as required to authorised parties. Ensure all projects and significant pieces of work have appropriate project management methodologies applied to them. Adopt and maintain ITIL service delivery and industry best practice standards. Ensure communication between areas of responsibility and end users is effective. Maintain a robust infrastructure and develop in line with the Digital Strategy Perform a problem analyst role including: Analysis and reporting of incident trend data to identify and eliminate the root cause. Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure. Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. Facilitating and coordinating technical meetings Manage the root cause analysis between technical teams. Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. Production of statistics and reports to demonstrate performance of the problem management process. Collaborative Working Liaise with national NHS bodies and their accredited commercial agents to determine how the national standards required to support the any national initiatives should be implemented within the Trust. Liaise with other organisations within the North West to facilitate the interoperability of services between organisations. To work collaboratively with service heads within Digital Services and within all Divisions of the Trust

Posted: 19/03/2024

Closing Date: 31/05/2024

Job Type: Permanent - Full Time

Location: Sydney, New South Wales

Job Category: Banking and Financial Services


Liberty Network Services (LNS) is a wholly owned subsidiary of Liberty Group with over 200 Advisers nationally and growing. LNS is a challenger brand in the broker industry with a unique and highly competitive value proposition and the winner of numerous industry awards. LNS is now in its 12th year of operation and is proud of the exceptional service and support it offers the Adviser Network. A key component of our offering is the high touch provided by our exceptional team of Network Sales Managers around the country.

Job Description

We are a collaborative and social community that pride ourselves on being values driven. We

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