Total 776 Customer Service job vacancies in D13 Macpherson, Braddell

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a student care environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organized and able to multi-task
• Able to teach primary school subjects will be an advantage
• Able to read and speak Mandarin is a plus

Job Scope :

Provide research assistance and support for a policy research unit, which will involve proper documentation, submission, and follow-up of research processes.

Tasks may involve the following:

1. Fieldwork preparation (e.g. assist in preparation of fieldwork materials; liaise with fieldwork vendors; observe and document observations during interviewer trainings);
2. Fieldwork quality checks (e.g. observe and document fieldwork proceedings; monitor interviewers’ performance, progress, and clarify with vendor on observed discrepancies; monitor public feedback and bounced mail);
3. Data checks (e.g. support data documentation, compliance, and checks, including clear documentation of errors and remedial actions);
4. Literature reviews (e.g. source, review, and document findings and other details from research papers, reports, and related sources); and
5. Other tasks (e.g. provide administrative support, assist with inventory , and coordinate department meetings).

Requirements

We seek candidates who are able to commit to a 12-month contract (full-time)*, able to work independently as well as within a team setting, and who possess:

1. Background in social sciences (e.g. psychology, sociology, political science) and/or research-related work experience.

2. Good written and verbal communication as well as numeracy skills, and meticulous with details.

3. Familiarity with MS Office tools (e.g. MS Word, MS Excel).

4. The following skills will be advantageous:

1. Experience with quantitative or qualitative data analyses; and/or
2. Familiarity with the research process (e.g. handling surveys, in-depth interviews).

Location: Maxwell Road

Contract Period: 6 months to 12 months

Salary: $9 to $18/hour (depends on experience)

Working Arrangement:

Monday – Thursday, 9am to 6pm

Friday – 9am to 5.30pm

*Hours may vary depending on the task requirements

*When required, some tasks may take place in the late afternoons, evenings, and/or weekends to support in-person surveys.

Working hours may be adjusted accordingly, e.g. 2pm-9pm instead of 9am-6pm.

Job Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Job Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Job Description:

• Provide administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.

• Responsible for full spectrum of course administration and logistic duties including:

- Booking of training room

- Preparing of training material

- Publicity of course information

- Registration of participants

- Updating of Training Administration System

- Setting up and clearing of classes

- Compiling of course evaluation

- Coordinating travel arrangement

- Managing suppliers and vendors

- Procure items related to programmes/events.

- Timely invoicing to customers

- Timely payments to trainers and suppliers

• Monitor course take-ups, revenue and expenses of programmes

• Responsible for keeping accurate and proper records.

• Proper accrual of expenditures related to the programmes/events.

• Comply with college service standards and operations guidelines.

• Meet college and team KPIs.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Work with other support units like Finance, AV, Admin and Estate and Customer Service to create a conducive learning environment for the participants.

• Manage database system for CSC alumni.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

• Work closely with Institute Development Officer to ensure programme support is timely and in accordance with Institute’s requirements.

Requirements:

• At least a Poly/ITE graduate with 2 years of relevant working experience, preferably in a programme / event administrative / role

• Excellent communication and written skills.

• Organized and meticulous.

• Team player, and able to work under pressure and short deadlines.

• Good interpersonal and customer service skills.

• Good problem-solving and time management skills.

• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.

• Demonstrate a positive attitude with integrity and drive for excellence in work.

Salary: $13/hour

Working Arrangement: Mon-Fri

Working Location: Buona Vista

Contract Period: 3 months to 6 months

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Contract Duration

· 3 Months (1 July 2023 to 30 September 2023)

Working Location

· Woodlands

Working Hours

· 5 Days (Mon to Fri: 9.5 hours per day between 6.30am to 7.00pm (depending on shift), inclusive of 1 hour lunch break)

· Service not required on public holidays. However, service may be required on Saturday or Sunday if there are school activities.

Offered Salary

• S$1,740 per month

Requirements

· Applicants should preferably have prior experience in maintaining of premises and logistics duties.

Job Description

· General maintenance of the school’s premises & equipment

· Distributing of snacks to the MK classes

· Providing logistical support for school events and activities including carrying and arranging of furniture and equipment

· Any other duties assigned by the supervisor, OM, AM or the School Leaders

· Officer deployed to MK will be required to undergo a food hygiene course and complete a Declaration on Measles, Mumps, Rubella and Varicella

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Service Supervisor/ Asst Supervisor

Job Details:

• Salary up to $3000 (depending upon relevant experience)
• 6 days per week (7am - 3pm / 3pm - 11pm)

Job Descriptions:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort& to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Job Requirements:

• Minimum 2 years of relevant experience in the F&B Industry
• Experience in managing staff duty roster/planning
• Having a basic food hygiene certificate is an added advantage or hygiene training will be provided
• Fully Vaccinated for Covid
• MUST TAKE MMR (Measles, Mumps, Rubella) and TDAP(Diphtheria, Tetanus, Pertussis) Vaccination

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

JOB SCOPE

· Responsible for the timely collection and dispatch of reports/mails/packages adhering to schedule.

· Responsible for field sampling and collection of samples from clients in adherence to the policies of sample handling as stipulated in the Standard Operating Procedure of Laboratory.

JOB REQUIREMENT

· Good working attitude and interpersonal skills.

· Able to work independently as well as in a team.

· Possess own motor bike.

· Nitec qualification.

WORK SCHEDULE

· Monday to Friday: 8.30 am to 5.00 pm

· Saturday: 8.30 am to 1.00 pm

Job Scope:

Training Support

· Coordinate with the trainers to work out the training support requirements (type of forms, training aids and training venue arrangement)

· Set up the training venues for the training activities

· Prepare and provide training items (ballot boxes, forms, stationery, equipment) for scenario-based role-play

· Assist in the registration process.

· Assist in post training surveys. Display of QR code for post-training surveys at training venues and address the areas for improvement as identified

· Put up signage to direct participants to the training venues

· Perform the recovery processes after training

Logistics Support

· Keep stock of the training materials and the maintenance of the training equipment

· Track the amount of stock required for each training activity and to inform the person-in-charge to replenish any shortfall of items

· Ensure that the audio sound system, projectors and laptops are functioning properly at all training venues

Additional Duties

· Assist in other duties as assigned by the Reporting Officer to support the training team

Requirements:

· Good communication and interpersonal skills

· Ability to work independently and with others

· Must be prepared to work extended hours under pressure during the busy period

Contract Period: 11 months and 29 days

Location: Novena

Salary: $2200 - $2,350 (commensurate with qualifications and experience)

Working Arrangement:

Mondays to Thursdays: 8.30am to 6pm
Fridays: 8.30am to 5.30pm

Job Summary:

As a Customer Services Executive, you will play a vital role in supporting the Customer Services business unit and contributing to the organization's vision, mission, and core values. You will assist in ensuring exceptional customer service experiences and effective contract management practices. Through your commitment to excellence, client-centric approach, and strong communication skills, you will help cultivate trust, commitment, and a family-like environment for our students and stakeholders.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum Diploma in related fields
• 3 to 5 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word