Why Orthofix?
    

We are a leading global spine and orthopedics company with a premier portfolio of biologics, innovative spinal hardware, bone growth therapies, specialized orthopedic solutions and a leading surgical navigation system. Our combined company is over 1,600 strong, with products distributed in 68 countries worldwide and a global R&D, commercial and manufacturing footprint, and this is just the beginning!

Come join our global team of dedicated professionals who through their extraordinary efforts demonstrate every day their commitment to our mission of improving the lives of patients. At SeaSpine and Orthofix our culture is built around Integrity and the core beliefs we live by: Exceed Expectations, Work Together, Be Respectful, Get Lean and Have Fun!

How you'll make a difference?

The Software Quality Assurance Analyst II is responsible for creating and executing testing procedures to ensure the software for our FLASH navigation system meets quality standards.

What will your duties and responsibilities be?

The following are the essential functions of this position. This position may be responsible for performing additional duties as tasks as needed and assigned.

• Ensure the timely delivery of safe and effective medical device system and software in the field.

• Develop and maintain software test cases and scripts based on software requirements.

• Work closely with the team and stakeholders to review and clarify the software requirement specification and design.

• Maintain traceability documentation between requirements and test cases.

• Execute test cases and create detailed test records.

• Provide input to requirements to ensure testability.

• Work closely with the team to identify, analyze, and report bugs.

• Effectively manage timeline to meet the project deadline.

• Communicate any issues or potential issues, including schedule slips, to peers on time.

• Assist junior members of the team.

What skills and experience will you need?

The requirements listed below are representative of the education, knowledge, skill and/or ability required for this position.

Education/Certifications:

• Bachelor’s degree in science, engineering, or equivalent

Experience, Skills, Knowledge and/or Abilities:

• 3+ years of hands-on experience in testing customer-facing software, preferably in the medical device field

• Proven experience in conducting functional, integration, system, user acceptance, exploratory and regression testing.

• Experience using defect tracking software such Azure DevOps, JIRA, ClearQuest

• Attention to details and good work ethics.

• Healthy obsession over product quality

• Commitment to project timeline

What qualifications are preferred?

The education, knowledge, skills and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

Education/Certifications:

• N/A

Additional Experience, Skills, Knowledge and/or Abilities:

• Proven understanding of software development lifecycle such as Waterfall and Agile/SCRUM

PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS

The physical requirements listed in this section include, but are not limited, to the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position.  In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

• The employee is required to be mobile to conduct testing of the different physical components of the FLASH navigation system.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer.  Nothing in this document alters an employee’s at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Management Level

10 - People Management

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Technical Architect
Location: London UK

The TA are the technical custodians across the full range of the CRM+Data+AI+Trust solutions which Salesforce provides to our Customers.

Salesforce’s Technical Architect Solution Engineers are the team who know what’s technically possible and how to make it work for the customer, no matter how complex the business challenge appears to be. Their extensive technical experience in Salesforce and Data allows them to serve as subject matter experts on the account team, not only in terms of product and domain knowledge but also in how to craft the right solutions now and in the future to satisfy both business and IT buyers. They provide technical architecture best practices (based on past practical experience ) to drive product adoption and collaborate with the broader Salesforce Solution Engineering team to develop use cases, demos, sales plays, and technical thought leadership.

Technical Architects are not afraid to dig into the inner workings of our Platform and Data Cloud to answer questions or address objections and are equally comfortable speaking to a room of data engineers and software developers as they are to the CIO/CTO/CDO. They are willing to be honest about potential challenges and always keep the long-term success of the customer in mind.

The TA team works with all of Salesforce’s enterprise customers across all of the key Industries (Financial Services, Insurance, Telecommunications, Media, Manufacturing, Retail, Consumer Goods, Travel, Transport and Hospitality, High Technology, Energy and Utilities, and Business SServices) As pre-sales engineers and architects, we partner with our customers to drive digital transformation within their companies and support the sales team in winning new business. We work in a fast-paced, team-driven environment where everyone brings something unique to the table to get the job done.


Your Impact
The most effective Salesforce Technical Architects focus on these areas of impact:

• Drive Innovation & continued Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customers prioritise high-value solutions, driving business impact.
• Work with Salesforce Enterprise customers/prospects to solve a wide variety of technical challenges using Salesforce solutions across our whole suite of products and clouds, leveraging the industry-leading capabilities of the Salesforce Platform, Data Cloud and portfolio solutions.
• Develop relationships with customer IT stakeholders, and help them to understand how the Salesforce Platform and Data Cloud fit into their overall technology strategy. Act as a trusted advisor.
• Evangelise the value proposition, benefits, and advantages, of the Salesforce Platform including Hyperforce, Data Cloud, Einstein AI, Mulesoft, Slack and more. Educate customers and peers on the possibilities of building and customising Platform applications.
• Provide Technical Domain Expertise - Answer in-depth Platform / Data Cloud technical capability questions. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, and enablement materials to help us stay ahead of industry trends and help our customers implement best practices with Salesforce Platform and Data Cloud.
• Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce Platform and Data Cloud.
• Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
• Keep current with both partner and competitive technologies to put proposed solutions into the context of the broader technology landscape.
• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.

Baseline Requirements:

• Ability to understand business & IT department requirements, translate those businesses' needs into a compelling solution, and present your recommendations to executive, technical, and business audiences.
• Deep knowledge of Enterprise Software and Data applications and their delivery, including several of the following:
• Strong proven experience with the Salesforce Platform which underpins all of Salesforce Cloud Applications.
• Data strategy, data engineering and data management fundamental advantage - strong Salesforce Data Cloud / Snowflake / Databricks hands-on exposure preferred. Salesforce Data Cloud Consultant certification preferred. Enterprise data management tools and methods
• A broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science
• Good exposure and interest in AI Technology and how to build applications which leverage AI technology
• Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, Python, Ruby, etc.)
• Web and mobile application development and architecture
• Application lifecycle management
• Integration principles and tools
• Process orchestration
• Cloud Platform Technology: Amazon Web Services ((AWS), Microsoft Azure, Google Cloud Platform (GCP)
• Strong oral, written, presentation, and interpersonal communication and relationship skills.
• Strategic thinker thought leader and comfortable communicating with executive audiences.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel domestically.

Preferred Requirements:

• Experience working as an architect, solution engineer, IT consultant or developer in a customer-facing role that provided differentiated software technology solutions focused on CRM or Data. We are open to a variety of backgrounds.
• Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.
• Hands-on Experience in AI/ML solutions like Einstein, Sagemaker, and Vertex. Solid Understanding of Generative AI.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Management Level

08 - Professional IC

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Job Title

Technical Consultant - New England (CCNA Required)

Job Description

Based in New England, but not limited to the New England states, the Technical Consultant (TC) is responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions, including problem identification, system architecture definition / specification, implementation, basic integration, validation and verification testing, customer education, solution activation, and system restoration.

Your role:

• The Technical Consultant owns all services and consultation pertaining to networks and their relevance to the Philips patient monitoring solutions.
• We are specifically looking for an IT network professional to handle all routing/switching services and consultative efforts where it pertains to Philips solutions.
• The Technical Consultant provides pre-sales and post-sales technical support of Philips patient monitoring solutions in their specialized assigned domain (Routing/Switching) through consultation, configuration, implementation, troubleshooting, and maintenance.

You're the right fit if:

• CCNA certification is required. Significant progress toward professional level certifications may be considered.
• Demonstration of skills sets from completion of one or more of the following courses are preferred: ENCOR, DCAC9K, IP6FD, ICM and CSCGW.
• Associates degree preferred.
• 3+ years combination of customer service and technical experience required - preferably within healthcare.
• Understanding of industry standard server, wireless, Security, or routing and switching knowledge. Knowledge of Philips solutions preferred.
• The ability to translate customer specifications and existing infrastructure working patient monitoring solutions.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $34.30 to $44.10. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within the New England area.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Software Implementation Customer Project Manager - Rocky Mountains - Western US

Job Description

Your role as Customer Project Manager is to manage multiple patient monitoring system software services implementations that vary in scope, size and complexity.  Projects can include IT solutions, capital equipment installation and systems integration.  You will also be responsible for leading a clinical and technical team for each project, to ensure successful customer experience and adherence to the defined statement of work.

Your role:

• Identify, understand, and document software services contract specific deliverables.
• Communicate value delivery to the customer as part of LAER model
• Support sales and service team’s annual business review with customers
• Help the sales team with software services contract renewal efforts
• Developing project plans; inclusive of the following elements, utilizing the Philips Project Management Methodology in managing, Comprehensive WBS (work breakdown structure), Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis and Resource Management Plan
• Coordinating, leading and motivating a diverse cross-functional team of internal and external
• Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
• Responsible for effectively communicating with all project stakeholders, and third party vendors. Including but not limited to regular project updates and regular project meetings as outlined in the project plan.
• May be required to work with the applicable Sales, Clinical, and Technical teams in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectations.
• The Implementation Project Manager will be responsible for Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction.

You're the right fit if:

• Bachelor’s Degree required, or an equivalent combined experience/education in the areas of: Clinical Engineering, Information Technology, Project Management
• Knowledge and experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring).
• Excellent communication both verbally and in writing, in local language as well as English
• Ability to demonstrate effective influential leadership across all project resources/stakeholders
• Ability to effectively negotiate
• Ability to deliver highly satisfied customer experiences
• Ability to effectively manage and lead multiple projects concurrently
• Demonstrated proficiency in the use of MS Project and other standardized Project Management tools and documentation. 
• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer
• This opportunity is virtual / remote-based within the Western United States with travel up to 25% of the time
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The pay range for this position is $74,750 to $138,000, annually.  The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.     

#LI-PHI

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Network Engineer, Technical Consultant - Washington DC Area (DC/VA/MD/DE)

Job Description

The Network Engineer, Technical Consultant (Patient Monitoring) provides pre and post-sale technical support of Philips patient monitoring solutions in their specialized assigned domain (Routing/Switching) through consultation, configuration, implementation, troubleshooting, and maintenance. They will make up the local technical service teams to implement patient monitoring solutions and engage customer IT specialist to complete configurations, enhancements, and knowledge transfer to the associated customer specialist.

Your role:

• Providing professional level Routing & Switching consultation to customer’s pre and post-sale.
• Apply industry standard practices and Philips standard implementation to all customers who choose Philips solutions.
• Delivery of consultative services within the assigned domain of the resource and the ability to act as the subject matter expert when required by a customer during the appropriate point of an implementation or troubleshooting event.
• Consult with healthcare institutions to ensure successful integration of solutions into the customer IT environment.
• Act as subject matter expert for complex IT concepts within the specialization for the local implementation teams to ensure complete solution delivery
• Collaborate across functions to achieve overall business objectives
• Deploys and/or integrates software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments
• Resolves technical issues and offers proactive technical support
• Documents solutions to ensure support teams and other consultants can participate in support and onward development
• Practices strong configuration management and version control
• Is a key member of the implementation project and/or support team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
• Drives continuous improvements of our implementation methodology and service offerings based on customer feedback

You're the right fit if:

• Associates degree preferred
• 3 years combination of customer service and technical experience, preferably within Healthcare
• Cisco certifications at the professional level with a preference for CCNP-Enterprise and Microsoft certifications
• Technical skills including servers, wireless, Security, or routing and switching.
• The ability to translate customer specifications and existing infrastructure working patient monitoring solutions.
• Understanding of industry standard server, wireless, Security, or routing and switching knowledge. Knowledge of Philips solutions preferred.
• Ability to translate technical information into usable working knowledge across all levels, up to CXO.
• Ability to travel up to 50% within the mid-atlantic zone (with the business shifting to conducting as much virtual work as possible).

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-Remote

#LI-PH1

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Technical Consultant: Routing/Switching (Pacific Northwest)

Job Description

Technical Consultant – Routing and Switching (Home Based: Pacific Northwest)

As a Technical Consultant at Philips, you will allow your networking experience and passion for improving lives to shine; you will contribute to providing the right data, context, and approach to change the way we do business and make a difference for our customers.

Your role:

• Provide pre and post-sale technical support of Philips patient monitoring solutions in their specialized assigned domain (routing and switching) through consultation, configuration, implementation, troubleshooting, and maintenance.

• Implement patient monitoring solutions and engage customer IT specialist to complete configurations, enhancements, and knowledge transfer to the associated customer specialist.

• Deliver consultative services and act as the subject matter expert when required by a customer during the appropriate point of an implementation or troubleshooting event.

• Effectively collaborate with sales and service partners as well as collaborate with customers for integration into their IT environment.

You're the right fit if:

• You’ve acquired 3+ years of experience in computer networking in healthcare, IT technologies, or electronics industries.  Hospital patient monitoring experience is highly preferred.

• The ability to diagnose and troubleshoot technical issues through resolution, with extensive knowledge of information system technologies as reflected in Microsoft or Cisco certifications. HL7 and electronic medical record (EMR) knowledge highly preferred.

• You have a bachelor’s degree in computer science, electronics, network administration, or other related disciplines, or equivalent combination of education and experience.  Current and valid Cisco Certified Network Professional (CCNP) certification is required (will consider other equivalent certifications).

• You’re an effective communicator, with the ability to influence and negotiate with internal and external resources and customers, to meet objectives and deliver high levels of customer service.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.  Additionally, you must be able to:

• Travel up to 65% where the projects require.

• Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; required to comply with vendor credentialing and wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The base pay range for this position is $80,500 - $138,000.  This role also includes company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• For this position, you must reside within the Pacific Northwest region.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Position Summary

We are looking for a transformational and collaborative Director of Technical Strategy to join our European team and drive our technology innovation and customer engagement. You will be responsible for collaborating with our research and development, engineering, and product teams and ensuring that we deliver ground breaking solutions for our customers in Europe. You will also drive and manage innovation projects with our strategic customers in the European market and deliver helpful solutions and services. You will establish and maintain strong relationship with key collaborators, partners and customers and identify new opportunities and markets. As the Director of Technical Strategy, you will join the team that owns the innovation and challenges the status quo in the industry

Role and Responsibilities

Your Key Responsibilities:

• Communicate and align the company's technology vision and strategy with the business goals and objectives

• Collaborate and coordinate with the research and development, engineering, and product teams and foster a culture of innovation, collaboration, and excellence local and global level

• Drive and manage innovation projects with key customers in the European market and deliver valuable solutions and services

• Support the presales activities and processes and ensure that the solutions are aligned with the customer requirements and expectations

• Prepare and present technical proposals, demonstrations, and proofs of concept to the customers and partners

• Establish and maintain strong relationships with key collaborators, partners, and clients in the industry and identify new opportunities and markets

• Monitor and assess the technology trends and developments in the industry and anticipate the future needs and challenges

• Provide local customer inputs and feedback to the headquarters and the research and development teams and ensure that the solutions meet the customer needs and expectations

• Ensure that the company's technology standards, policies, and practices align with the regulatory and ethical requirements in the European market

Skills and Qualifications

What we need for this role

• Bachelor's degree or higher in computer science, engineering, or related field

• Proven experience as a CTO or in a similar senior technology leadership role in ICT industry

• Extensive knowledge and expertise in network technologies, architectures, protocols, and standards, such as 5G, RAN, IoT, etc.

• Strong understanding of the telecommunications industry landscape, challenges, and opportunities in the European market

• Excellent communication, presentation, and interpersonal skills and the ability to communicate complex technical concepts to diverse audiences

• Strategic, analytical, and creative thinking and problem-solving skills and the ability to make sound decisions and judgments

• Hardworking, driven, and transformational leader and great teammate and the ability to inspire, motivate, and mentor others

Benefits of working here at Samsung include:

• Hybrid working (3 days office & 2 days at home)

• Bonus Scheme

• Pension contribution

• 3 x volunteering days each year

• Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday!

• Access to staff sales discounts on a wide range of Samsung products

• Access to discount shopping portal

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We create the future by fostering a diverse culture to drive sustainable growth.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: http://ghrp.europe-samsung.com/PrivacyNoticeforEU.html.

Job Title

Patient Monitoring Technical Consultant (CCNA Required) (Sioux Falls, SD)

Job Description

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.

Your role:

• Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model.  Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.

• Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.  Coordinate project resources and tasks, enabling team members to focus on customer deliverables.

• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.  Adhere to established training, quality, and safety requirements.

• Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).  Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.

• Travel across the specified geography is required.   The average driving time is 1-4 hours daily and may exceed 50% at times.  Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if: 

• You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.

• Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 4 months from beginning of employment).

• You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. 

• You must be able to: o Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

  • Wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. 

• Learn more about our business. 

• Discover our rich and exciting history.  

• Learn more about our purpose.  

• Read more about our employee benefits. 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, candidates must reside in or within commuting distance to the Sioux Falls, SD area. Will also consider candidates near Bismarck, ND, Fargo, ND or Grand Forks, ND.  Must reside within 1 hour from a major airport.

#LI-PH1

#ServiceD

#LI-Remote

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Technical Consultant, Patient Monitoring - Washington DC area (DC,VA,MD,DE)

Job Description

Technical Consultant, Patient Monitoring -Washington DC area

Support the Philips Connected Care – Hospital Patient Monitoring (HPM) business as a Technical Consultant 2 – Patient Monitoring in the Mid- Atlantic region.  This position is responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service to deliver real time patient data requirements.  In partnership with a dynamic customer care team of clinical, sales, and service partners, this position will support activities to grow the business in the given geography.

Your role:

Customer Ownership

• Serving as a consultant to provide technical recommendations that best suit the environment based on customer requirements; actively supporting the transition from a break fix operating model to a customer solution focused operation model.
• Driving continuous improvements of our implementation methodology and service offerings based on customer feedback; actively supporting to implement service strategies to achieve customer loyalty.
• Structuring problems and designing effective solutions to which the customer believes and advocates.
• Developing enduring relationships with customers at all levels to ensure project completion, customer success, and more business; earning the respect of the team.

Teamwork

• Leading and directing a diverse team of internal and external resources.
• Documenting solutions to ensure support teams and other consultants can participate in support and onward development.
• Actively participating as a member of the regional work team and working to improve team processes with clinical, sales, and service partners.
• Contributing to the collective learning of Philips, seeking to share knowledge globally; assessing and sharing repeatable processes that can be leveraged across multiple projects.
• Serving as a key member of the implementation project and/or service team; fostering collaboration through sharing experiences, information, perspectives, skills, and expertise.
• Coordinating project resources and tasks efficiently to create more leverage; enabling team members to focus more on customer deliverables.

Compliance

• Operating under the required knowledge of State and Federal regulatory requirements; adhering to established training, quality, and safety requirements.
• Managing company assets effectively in accordance with established Philips processes and guidelines including labor time, parts ordering and returns, tools and test equipment calibration, purchase orders, equipment, company vehicles, business expenditures, etc.
• Performing all administrative duties within established Philips and regulatory timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
• Improving operational performance and compliance, individually and across the Connected Care organization; supporting change initiatives to improve inefficiencies, productivity, and execution of business commitments.

Technical

• Installing, servicing, and testing IT networks, following stringent real-time patient data requirements.
• Installing complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments. 
• Independently diagnosing and resolving electronic, network, and mechanical problems; providing a technical review of system configurations to ensure viability of system performance during implementations.
• Building, deploying, and/or integrating solutions.
• Collaborating on fulfilling technical implementation deliverables, such as detailed design documentation, system build, configuration, and testing.
• Resolving technical issues and offering proactive technical support.
• Practicing configuration management and version control.
• May be asked to perform service work remotely providing telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners in order to resolve customer equipment issues and initiate escalation, if appropriate.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Washington DC.

You're the right fit if:

• Bachelor’s in computer science, electronics, biomedical or other related disciplines and/or equivalent combination of education and 3+ years of professional working experience in the healthcare/IT technologies or electronics industry, preferably in a field service and/or hospital environment.
• Cisco Certified Network Associate (CCNA) certification and network troubleshooting experience is required.
• Microsoft and other certifications are desirable – Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), VMWare.
• Experience with medical devices such as patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
• Working knowledge of mechanical devices, tools, and test equipment; must possess demonstrated skills in using oscilloscopes, digital multimeters, etc.
• Working knowledge of electronic circuit boards, processors and computer hardware including applications, programming, and systems functionality.
• Experience and knowledge of telecommunication systems required.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Ability to read and interpret schematics and site drawings with minimal assistance.
• Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
• Must have and maintain a valid driver’s license and driving record that is compliant with Philips’ Fleet Policy.

Physical Demands and Work Environment

• Average driving is 1-4 hours daily and may exceed 50% at times.  Occasional overnight stays and travel by air or train may be required.    
• Job operates in the hospital/medical environment and remotely from a home office location.
• Responsible for carrying and monitoring company cell phone and being available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law.
• Must be able to participate in an on-call rotation to provide customer support.
• Must be flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary.
• Potential exposure to hazardous physical, chemical, biological agents, and loud noise.
• Frequently in contact with electrical equipment and wireless networks.
• Frequently using standard office equipment such as computers, phones, and medical test equipment; regularly speaking, hearing, and viewing computers.
• Frequently lifting, carrying, pushing, or pulling up to 30 pounds.  Occasionally lifting or carrying up to 50 pounds, with assistance available.
• Frequently standing, walking, stooping, kneeling, and extending reach.  Occasionally twisting and crawling.
• Use of personal protective equipment (PPE) may be required including, but not limited to, radiation monitoring badge, safety glasses, hard hats, hard toes shoes, and gloves.
• May be required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties.  Customer requirements may include, but are not limited to, drug testing and immunizations as dictated by the customer or facility policy.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-PH1

#LI-Remote

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Technical Consultant 2 – (TN/MS)

Job Description

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.

Your role:

• Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solution focused operating model.  Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.
• Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.  Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.  Adhere to established training, quality, and safety requirements.
• Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).  Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
• Travel across the specified geography is required.  The average driving time is 1-4 hours daily and may exceed 50% at times.  Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if:

• Ability to travel throughout TN and MS with travel throughput the South zone as needed.
• You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
• Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 4 months from beginning of employment).
• You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
  • Wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

This is an hourly pay position with overtime eligibility. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in TN or MS

#LI-PH1

#ServiceD

#LI-Remote

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Looking for a Lead Edifecs Software Engineer with experience in EDI, Java, Perl, and SQL.  This is a fully remote position, allowing you to work out of the comfort of your own home.

This role has a lot of investigation and developing standard processes.  Individuals with critical thinking skills that can bring a fresh perspective to modernize the current process are encouraged to apply.  This is a very collaborative team that is open to ideas.

• Extensive working knowledge of Edifecs, and the ability to provide technical solutions for Edifecs processing of all X12 Healthcare formats, XML, and Proprietary.

• 3+ yrs Extensive Healthcare x12 EDI experience

• 6+ years related Software Engineer experience

• Experience working with analysts and internal technical teams to develop and test EDI processes through Edifecs.

• Flexibility to work independent, as well as part of a fast paced team.

• Ability to apply critical thinking

• Experience working in an Agile Environment

* remote / work from home / telecommute opportunity *

This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business domain process capabilities including leadership in the identification and recommendation of new IT opportunities and business operations as it relates to application development. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in all aspects of development tasks including data management, application architecture and business architecture. Provides guidance to staff on complex assignments and mentors on new technologies.

• Works with to break down a complex system into smaller components and coach/lead a team of software engineers to design and develop these components.
• Functions as primary practitioner coach on the team to grow the capabilities of other engineers on the team.
• Integrates systems to databases and other applications using middleware such as SnapLogic, REST based services, etc.
• Understands the relationship between applications and infrastructure.
• Acts as a leader in the developer community within Magellan and performs demo, knowledge sharing sessions.
• Writes technical blogs and be active in Open Source Community.

Agile, DevOPS and Cloud:

• Acts as expert for automated testing strategies, including TDD and ATDD.
• Works on Agile software development projects.
• Understands advanced concepts of Containers, Micro-Services, Continuous Integration
• Develops highly scalable applications in AWS cloud using tools like Cloud Formation Templates, EC2, SWF, ELB, Lambda, S3, RDS/Dynamo DB and others.
• Identifies track key metrics produced by the application.
• Performs load and performance testing on the applications and have advanced troubleshooting ability to tune the application to scale.

Other Job Requirements

Responsibilities

5+ years related experience including a minimum of 2+ years designing, building and deploying software in IT.
Critical thinker.
Demonstrated problem solving techniques.
Strong verbal and written communication skills.

General Job Information

Title

Lead Edifecs Software Engineer - Fully remote

Grade

28

Work Experience - Required

IT

Work Experience - Preferred

Education - Required

Education - Preferred

Bachelor's - Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$83,890

Salary Maximum:

$142,610

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Job Title

Technical Consultant - Routing & Switching (Remote/Travel: Colorado/Nebraska)

Job Description

Allow your passion for improving lives to shine in this role where you’ll provide pre- and post-sale technical support in the specialty of routing and switching.   You will own services pertaining to networks (Solutions Reviews and Health Checks), Connectivity Service Network (CSN), Hybrid, and Direct Connect Activities – consulting, configuring, implementing, troubleshooting, and maintaining ownership on new services offered from the Hospital Patient Monitoring (HPM) solutions team.

Company relocation benefits will not be provided for this position.  For this position, you must reside within the states of Colorado or Nebraska (travel up to 65% throughout the region across the states of CO, NE, ID, MT, ND, SD, UT, and WY is required).  Overnight stays and travel by air/train/bus may be required.

Your role:

• Acting as the subject matter expert (SME) by collaborating and consulting effectively with sales and service partners, as well as customers and healthcare institutions, to ensure successful integration of solutions into the customer IT environment and to achieve overall business objectives; leveraging insights to drive service innovation leads that align with customer needs.
• Delivering, deploying, and/or integrating software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments.  Participating as a key member of the implementation project and/or support team; fostering collaboration through sharing experiences, information, perspectives, skills, and expertise.
• Applying industry standard practices and Philips standard implementation to all customers who choose Philips solutions; educating customers to maintain their systems.
• Resolving technical issues and offering proactive technical support.  Practicing strong configuration management and version control.  Documenting solutions to ensure support teams and other consultants can participate in support and onward development.
• Contributing to the collective learning of Philips, seeking to share knowledge globally; assessing and sharing repeatable processes that can be leveraged across multiple projects.  Driving continuous improvements of implementation methodology and service offerings based on customer feedback.

You're the right fit if:

• You’ve acquired 5+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
• Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Professional (CCNP) certification (or required to obtain within 6 months from beginning of employment).  Significant progress toward professional level certifications may be considered.  Demonstration of skill sets from completions of one or more of the following courses are preferred:
  • ENCOR – Implementing and Operating Cisco Enterprise Network Core Technologies v1.0
  • DCAC9K – Configuring Cisco Nexus 9K Switches in ACI Mode v3.0
  • IP6FD – Ipv6 Fundamentals, Design, and Deployment v3.0
  • ICM – Implementing Cisco Multicast v3.0
  • CSCGW – Cisco SIP, CUBEs and Gateways
• You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours
  • Wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The annual pay range for this position is $76,000 to $138,000.  This role also includes an annual incentive plan, company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.’

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

#LI-PH1

#LI-Remote

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Technical Consultant – Patient Monitoring (Remote/Travel: Richmond/Williamsburg, Virginia)

Job Description

Technical Consultant – Patient Monitoring (Remote/Travel: Richmond/Williamsburg, Virginia)

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.

For this position, you must reside ideally around the Richmond, Virginia or Williamsburg, Virginia area.

Your role:

• Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model.  Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.
• Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.  Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.  Adhere to established training, quality, and safety requirements.
• Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).  Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
• Travel across the specified geography is required.  The average driving time is 1-4 hours daily and may exceed 50% at times.  Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if:

• You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
• Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
• You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
  • Wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-PH1

#ServiceD

#LI-Remote

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.