Total 480 Customer Service job vacancies

Discover a rewarding career at Cera as a Care Assistant in Lowestoft. This opportunity requires you to live locally, be a driver with a car and you must already be based in the UK with right to work status. These are mandatory requirements to apply.

Whether you've already worked in social care, been caring for a vulnerable loved one, or you dedicate your time to helping others; your life experiences will have given you the essential qualities needed to provide care to others - compassion, understanding, and patience. On a typical day, you'll be visiting clients in the comfort of their own homes. Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. However, your true impact lies in the companionship, reassurance, and joy you bring to their lives.

Why Cera?

You are valued - Carers are the backbone of our vision to empower people to live longer, healthier, better lives at home. Our core values - Commit, Connect, and Create - guide everything we do and we have a monthly Cera Stars awards programme to celebrate our employees' amazing work.

We invest in your development - We support your growth through recognised qualifications and apprenticeships. There is also opportunity for progression - 45% of our salaried vacancies were filled through the promotion of existing care workers and branch staff in 2023 through our carer career pathway.

Your well-being is a priority for us - You'll enjoy access to WeCare, our employee benefits platform offering discounts and cashback from over 800 retailers. Additionally, we provide enhanced maternity, paternity and adoption pay, an employee assistance program, healthcare cash plan, eyecare plan, and mental health telephone support service.

We believe in making your job easier - We've brought care into the 21st century by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important aspect of care - caring for our clients.

Key requirements for this role:

- A passion for helping others, previous caring experience is desirable but not essential.

- A driving licence with access to your own vehicle for work is essential

- We recruit people who live or can commute to the following postcode areas for this branch:NR32, NR33, NR34 and NR31

- You should be flexible to work various shifts, including alternate weekends

- This role is subject to a DBS/PVG check

Additional benefits:

- Mileage reimbursement

- Opportunity for extra income our Care Friends referral scheme (up to £500 per referral)

- Overtime available to boost your earnings

- A comprehensive 3 day training programme, followed by shadowing and peer support from a dedicated care mentor in your first 12 weeks. You may also receive specialist training for delegated healthcare tasks as needed - a great opportunity to upskill.

- Uniform provided, along with a mobile phone and the Cera app to enhance safe and efficient working

- Blue Light Card eligibility - helping you save on everyday purchases and special treats which can be used with our We Care platform to offer double discounts.

We are an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees. This role is with Cera.

Activities Co-ordinator
Sleaford
35 hours per week
Up to £12.37 per hour

I am working with a privately owned group who have a beautiful care home rated as ‘good’ in the Sleaford area. The home is an old vicarage based in beautiful, landscaped gardens which the residents really enjoy.

They are looking for someone to join their fantastic activities team, planning and providing activities for their residents.

In this job you will:

• Contribute to residents' well-being through thoughtful, personalised activities
• Provide support for residents facing confusion or behavioural challenges by employing effective person-centred distraction techniques and activity baskets
• Offer one-to-one comfort and companionship residents unable to participate in activities
• Ensure the activity calendar is uploaded to Facebook each week and is also visible around the home
• Ensure the monthly Newsletter is completed and is displayed around the home and posted onto social media
• Encourage and involve team members, relatives and friends in the home’s activities
• Fund Raising so that residents can enjoy additional social events

For this post you will need:

• Experience of planning and organising activities – previous experience in a similar role in a care home would be great
• The ability to be creative and enthusiastic
• Good time management skills
• Excellent communication skills
• Great computer skills
• The ability to work a minimum of 35 hours per week (5 out of 7 days, including at least two weekends days per month)
• A full UK driving licence and access to a car as this post is in a remote setting and must live with 20 minutes of home

For more information on this role, which is an excellent opportunity for someone to progress their career, please call Elite on 01604 879345.

Proud member of the Disability Confident employer scheme

Customer Services Representative - DEWSBURY

£12 per hour = 9am to 5pm Monday to Friday

PERMANENT ROLE - full time

On behalf of Our Client - we are looking for 2 Inbound Customer Services Representatives for a Ecommerce support role based in Central Dewsbury.

GENERAL REQUIREMENTS ; To assist with inbound sales queries, on telephone and email etc, to manage sales orders in a professional articulate and informed manner – managing issue/complaints/etc in a timely manner

Managing delivery/despatch of orders and being informative throughout

Using common sense through experience in the role – and own initiative to manage each individual instance – every query is different.

Monday to Friday 9 -5 @ £12 per hour with incentives for positive reviews and 100% compliance in the role

A good inbound customer service all rounder – qualified by experience – ideally in retail/ecommerce, etc

Service Desk Administrator

From £25,000, negotiable

We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.

For this role we need someone who has previous service desk / helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have great organisational skills, be able to work in a busy environment, and also have good computer and administration skills as well.

Your role will include:

• Working and liaising with your engineers to schedule customer appointments
• Identifying, diagnosing and rectifying customers issues
• Resolve any customer complaints quickly and efficiently
• Managing equipment deployment as well as ensuring all kit is available for jobs
• Answering phone calls, taking messages and connecting calls to the proper people
• Day-to-day use of CRM system
• Oversees helpdesk support operations
• Reporting updates of jobs to senior management
• Generating reports

This is a fantastic opening with a great company who provide industry leading products to their customers. The starting salary is negotiable from £25,000 and would be depending on your current level of skills and experience.

If you feel that you meet the requirements for this role and would like to apply, then please do so through the link provided and please also provide your CV in Word format. Any other comments that you might like to add to further aid your application would be most welcome on a covering letter.

Are you looking to join a high-performing contact centre team which provides an essential Customer Service to Pathology service users and patients?

The Service Desk is employing reliable team members with a professional telephone manner, excellent keyboard skills and a sharp eye for accuracy to deliver a wide range of Pathology services to healthcare professionals, and assist patients with Outpatient queries.

Full training will be provided and experience in Customer Service, as well as being a competent touch typist, with good knowledge of using computer systems is required for this role. You will need to demonstrate an empathetic approach when communicating with patients and relatives.

This is a full-time role which requires flexible working to cover shift patterns between the opening hours of08:00and18:00Monday to Friday. The Service Desk is closed on weekends and bank holidays.

The Service Desk is based in Westbrooke House, Fordham Road, Newmarket, Suffolk, with free on-site parking.

Successful applicants who are invited to attend an interview will be required to complete a 15-minute MS Word test.

We provide a professional and responsive telephony service to callers at the Pathology Service Desk and Outpatient Helpdesk.

Our highly-trained, customer-focused Team provides first-level access to information for Pathology service users and patients.

We provide a pathology service to GPs, community nurses/midwives and charitable healthcare organisations across the region, as well as consultants, hospital staff (NHS and private) and lab staff nationwide.

Our Team responds to telephone queries from patients and we liaise with Outpatient clinics to assist with appointment bookings, and other Outpatient enquiries.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.



Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.



As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.



This vacancy will close at midnight on 2nd June 2024.

Interviews are due to be held on 12th June 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.




This advert closes on Sunday 2 Jun 2024

Outreach Support Assistant

Transitional Supported Accommodation
Erskine Veterans Village

30 OR 37.5 hours per week, 5 days over 7

Grade 2 Salary £23,353 - £24,225 per annum (pro rata)

Permanent, Full-time/Part-time role

Closing Date: Sunday 19th May 2024

The Role:

Erskine has 23 single occupancy apartments on the Bishopton Estate for ex-service men and women of working age. This Transitional Supported Accommodation (TSA) is to support Service Leaders and Veterans whose life or transition plans have been disrupted. The accommodation is offered with wraparound support to help them move onto full time employment and long-term suitable accommodation.

The Outreach Support Assistant will provide a first class, responsive outreach / support service to all Veterans in the TSA including the promotion of a good community spirit and an inclusive environment within the accommodation. They will provide support, advice, and assistance to all tenants throughout their time in TSA and when moving from temporary supported accommodation into their own tenancy.

Click HERE for job description.

Essential Skills

• Experience of working effectively as part of a team, the ability to provide support and encouragement to tenants and establish good professional relationships with colleagues. 
• Tactful and discrete  
• Able to resolve conflict  
• Engaging and supportive  
• Approachable and trustworthy  
• Caring and understanding
• Professional and helpful
• Excellent listening and empathy skills
• Ability to react quickly to challenging situations.
• Experience working with vulnerable adults.
• Ability to motivate people
• Good communication skills
• Full driving license

Desirable Skills

• ASIST training
• Mental Health First Aid
• Experience in a similar role/organisation.
• Awareness of UC/DWP/tenancy management etc.
• Drug awareness training.
• Alcohol awareness training
• Adult support & protection training.
• Safe talk training

Benefits:

• Successful candidates for this post will receive a welcome bonus of £500 (pro rata for part time) paid in instalments - £250 after 3 months service and a further £250 after 6 months service.

• 28 days annual leave plus 5 public holidays, increasing to 33 days per year, at the rate of 1 additional day for 5 years.

• Employer pension contribution
• Free payment of Disclosure Scotland Application
• Structured Induction programme
• Fantastic development, training and ongoing support
• Enhanced sick & maternity pay
• On site Occupational Health Service
• Access to credit union
• Work in modern, purpose-built facilities.
• Free On-Site Parking
• Health and Wellbeing Scheme – e.g. complimentary fresh fruit, yoga classes and Cycle to Work scheme.
• Access to Employee Reward Scheme which provides a huge range of discounts on everything from holidays to high street shopping, restaurants, and cinema tickets.

Proud member of the Disability Confident employer scheme

We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team and you will be based at our vibrant Stockport Head Office.

Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.

As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.

Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

**Overview:**
We are seeking a talented Sous Chef to join our culinary team in a state of the art kitchen in a newly built care home. The ideal candidate will have a passion for food and culinary excellence, along with strong leadership skills to assist in the smooth operation of the kitchen.
**Responsibilities:**
- Assist the Head Chef in food production and preparation
- Supervise kitchen staff and coordinate their tasks
- Ensure high-quality dishes are served on time
- Maintain cleanliness and organization in the kitchen
- Help with menu planning and creation
- Oversee inventory management and ordering of supplies
**Experience:**
- Previous experience in a similar role within a restaurant, hospitality or care home setting
- Strong culinary skills with knowledge of food preparation techniques
- Leadership abilities to effectively manage a team
- Excellent communication skills to work collaboratively with kitchen staff
- Ability to thrive in a fast-paced environment and handle pressure efficiently
- Knowledge of IDDSI is a plus but not essential
- Keen eye for detail in food presentation
If you are passionate about creating exceptional culinary experiences, possess strong leadership qualities, and have a background in food production and kitchen management, we invite you to apply for the Sous Chef position.

Night Parcel Sorter

Bridgwater

The details

Job Title: Night Parcel Sorter

Working Hours: 1am-9am

Tuesday-Saturday

Location: Bridgwater

Salary: £11.44

Temporary

The job

Duties will include;

We are looking for Night Parcel Sorters to join our client team based in Bridgwater

You will be sorting parcels from conveyor belts ready for delivery in the morning.

Interested?

If this sounds like a role for you, please get in touch!

Call us: 01278 557575

Text us: 07939826914

Hit apply now or send your CV directly to bridgwater@citycentrerecruitment.co.uk

City Centre Recruitment gets to know candidates – It’s all about having the right people! Our consultants are available to advise, guide and support you throughout the entire recruitment process.

Referral scheme.

Refer you friend or family member and get £25 shopping voucher!*

*Terms apply

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

City Centre Recruitment is an equal opportunities employer.

City Centre Recruitment is acting as an employment business in relation to this vacancy

INDBW

ABOUT THE ROLE
As a Care Assistant you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship - and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career.

Accommodation available at site if required.

ABOUT YOU
You'll need to have empathy, a can-do approach and excellent communication skills to join us as a Care Assistant. If you have that, then you don't need any specific care experience as we'll provide all the training you need to thrive. Above all, you'll have real compassion for all our residents in order to deliver the highest standard of care and support.

Hot Meal provided/ Car park Facility/ On site accommodation/ Company pension contributions

Are you committed to making a difference to the lives of young people? Are you up for a new opportunity and challenge? Bay6, our Supported Housing Project for 16 – 24 year olds based in Leyland, Lancashire has an exciting opportunity for an enthusiastic individual to join our team as a Support Worker, on a full time permanent basis.

Our young people say.....

‘Bay6 is special in more than one way'

‘It's a step to a brighter future'

‘Staff taught me to believe in myself'

‘It's like a second family to me'

The service is made up of 3 buildings across 2 sites:

Bay6 - 6 bedrooms with communal areas including staff offices

Haddon Lodge - 5 one bedroom flats

Belgrave Court - 6 one bedroom flats

Shift pattern

Our service is open 7 days a week. Shifts are on a rota basis 5 days on, 2 days off. Shift times vary from 8am-4pm, 9am-5pm, 11am-7pm and 3pm-10pm.

Starting salary

Between £23,920 - £24,440

More info regarding our Pay & Reward framework can be found below.

Objectives of Service

Bay6 provides a safe environment to offer holistic approach to young people to enable them to gain and develop the skills needed to live independently through one to one support and group work. Support Workers work alongside the young people to assess their needs and goals and develop individual plans to ensure we are working together towards positive outcomes.

Some of the Key Responsibilities include:

To support Young People to gain the skills to live independently.
Assessing and developing supports plans with the Young Person to achieve positive outcomes.
To ensure health & safety routines are carried out within the building.
To safeguard the Young People within the service.
To record in line with Barnardo's recording policy.
To ensure young people adhere to the rules of the service/House Code.
Essential Requirements:

Experience of working with Young People and/or vulnerable adults.
Able to demonstrate a good understanding of safeguarding.
IT literate with the ability to accurately record information.
Most importantly, you will need to enjoy the challenges and rewards of working with young people!
Our Mission statement

‘To provide a safe, friendly and appropriate environment where young people are supported, enabled and empowered to prepare for independent living'

For more information about the role, please contact Jenny Ashcroft – jenny.ashcroft@barnardos.org.uk

When completing your application please refer to the skills, knowledge and experience you have in relation to the Person Specification & Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Proud member of the Disability Confident employer scheme

Do you have a Finance or Data Analysis background/skills, and an interest or experience in HR? Would you like to broaden that experience?



Working closely within a small multi-skilled team, an exciting full time permanent opportunity for an experienced informatics/finance/HR professional to join as one of our People Service Information Analysts.



The successful candidate will focus primarily on the production and analysis of data on our staff across the trust. We are currently going through a programme of improvement and innovation across the trust and expanding our utilisation of the Electronic Staff Record (ESR) System, so it is an exciting time to join the team.



Short-listed applicants will be required to undertake a technical test on Excel as part of the selection process.

You will be providing essential workforce reporting and analytical support to the members of the team, Directorate colleagues, Managers and staff in the Trust as a whole, and also to external bodies in the form of statutory/required NHS Returns.



Attention to detail, excellent Advanced Excel and/or Power BI, data analysis and reporting skills are a must in this position. The Trust is an organisation where provisions of information that is timely, relevant and accurate according to the NHS Data Standards and Trust procedures, but all easily accessible to all, is essential. Experience in the use of ESR would also be of benefit.



Ideally you will have a background and previous experience in finance, and/or data analysis provisions would like to develop those in an HR environment. You must have a demonstratable understanding of the importance of data quality, security and confidentiality.

Our Trust provides emergency and non-emergency care to patients in the East of England covering the six counties of Essex, Hertfordshire, Bedfordshire, Suffolk, Norfolk and Cambridge.



Behind the people you see when you call 999, are a team of people working hard behind the scenes to ensure that the service continues to work and improve for our patients.



Here at EEAST, everything we do is underpinned by our five core values: Care, Teamwork, Quality, Respect and Honesty.

Advanced Excel Skills are a must to enable you to be involved in:



The production and development and analysis of standard and ad-hoc workforce reports for the Trust to agreed timetables.



Provide workforce information on a weekly, monthly and ad-hoc basis for the Board and Trust Managers.



Produce and submit mandatory regular and ad-hoc datasets to various agreed timescales, including but not exclusively data for NHSIE, ONS, WRES, WDES submissions, National Staff Survey, Local Pulse Surveys, Commissioners, and National Ambulance HR & CEO Groups.



Data Cleansing and Quality and maintenance of ESR Work Structures.



For further details / informal conversation please contact:



Name:

Andree Weymouth



Job Title

People Services Planning & Information Manager



Email Address

Andree.weymouth@eastamb.nhs.uk



Telephone No:

07849 300989


This advert closes on Tuesday 14 May 2024

Are you looking for a new challenge? Bay6, our Supported Housing Project for 16 – 24 year olds based in Leyland and our Lancashire Young Carers Service has an exciting opportunity for an experienced individual to join our team as a Service Administrator & Finance Officer, on a full time permanent basis.

Our young people say.....

‘Bay6 is special in more than one way'

‘It's a step to a brighter future'

‘Staff taught me to believe in myself'

‘It's like a second family to me'

Location

Bay6, 1 Dorothy Avenue, Leyland, PR25 2YA

Shift pattern

Monday to Friday 9am – 5pm or 8am – 6pm

Objectives of Services

Bay6 provides a safe environment to offer holistic approach to young people to enable them to gain and develop the skills needed to live independently through one to one support and group work. Our Lancashire Young Carers Service supports young carers on a one to one basis to reduce the impact of their caring role. As the Service Administrator & Finance Officer, you will support with the day to day running of these services.

Some of the Key Responsibilities include:

Front facing/reception duties with a friendly can-do attitude.
Monitoring income and expenditure against original budget and revised forecasts.
Managing rent accounts, liaising with local authorities, ensuring receipt of housing benefits etc
Processing invoices/purchase orders
To support the Service Manager and wider team with the annual health & safety audit and ensuring there are appropriate risk assessments in place.
Managing VOIDS and repairs
General administration duties to support the day to day running of the service
Essential Requirements to evidence in your written application:

Experience of preparing and managing budgets and financial/statistical information for internal and external reporting requirements.
Experience of day-to-day cash handling and maintaining accurate petty cash records.
Ability to manage workload appropriately, demonstrating efficiency and reliability in meeting deadlines.
Extensive administrative experience
Experience of supervising staff.
You will receive support, guidance and training from our friendly finance and management team!

Our Mission statement

‘To provide a safe, friendly and appropriate environment where young people are supported, enabled and empowered to prepare for independent living'

For more information about the role, please contact Jenny Ashcroft – jenny.ashcroft@barnardos.org.uk

When completing your application please refer to the skills, knowledge and experience you have in relation to the Person Specification & Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Proud member of the Disability Confident employer scheme

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

Key Skills

Experience in a Caring environment preferred, but not essential
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

*£500 Recommend A Friend Bonus
*Blue Light Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

CareTech is a person-centred Care Company, which provides quality of care to adults. We enable young people and adults with complex needs to make their own life choices, and to develop confidence and independence to live, learn, thrive and engage, building a better future.

We refer to this as Extraordinary Days, Every Day.

*£500 Recommend a Friend Bonus

Our service supports people with autism, learning disabilities, mental health illness and neurological conditions up and down the UK. We want people to live as independently as possible and to continue to offer that outstanding level of support we need people like you to join us and help to improve the lives of our service users. You will be responsible for enriching people’s lives, enjoy having a positive impact on their wellbeing and take pride in knowing you are a part of something bigger.

About Me!

I am a young 30 year old male with severe Autism and Learning Difficulties with limited speech and language. However I use ‘Makaton’ to support with my communication, I would be happy to help you learn. I am caring, loving, interesting, and everyone I meet describes me as having a cheeky sense of humour. I love water play and have my own wet room indoors and spa / pools around my garden to enable me to enjoy this activity which also brings me much calm. I enjoy going out for a drive, visiting the seaside and local swimming pools. But sometimes I just like / need my own space to help when I feel anxious. My family live close and are a big part of my life. They regularly organise the Brass Band, Farm Animals and ‘Curious Critters’ to visit and bring over my 2 Labradors daily.

Key Skills

Experience in a Care Environment
Good commination skills and willing to learn ‘Makaton’
Calm Nature to support me when I feel anxious
Confidence to work alone and also be part of a team (family)
Passionate about making a difference to me and my life
Good written skills
Driving Licence essential so we can go on adventures
Good Sense of Humour and like to have fun
Caring & Passionate

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our children to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

*£500 Recommend A Friend Bonus
*Blue Light Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Wigan - Support Worker [SYS-10022]