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Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Summary:
Flowserve is looking for a resourceful, motivated Sales Support Representative to respond to our customers’ inquiries regarding parts, pricing, and service needs for our control valves, isolation valves, and supporting equipment used in industrial settings including refineries, chemical plants, and power companies.
This successful candidate will be able to work effectively with our extensive parts catalog, drawings, and many other reference materials to quickly and accurately support our customers. The position will work closely with Sales Engineers and Application Engineers to satisfy our customer’s needs.
Responsibilities:
Respond to inquiries about price quotes, discounts, parts availability, order status, etc., with a solid understanding of commercial terms, the terms of existing contracts, and the process required to set up new accounts.
Process orders, quotations, change orders, shipping modes, etc. accurately and quickly. Demonstrated ability to expedite orders with other departments and vendors.
Resolve problems with the right level of initiative, collaboration, and perseverance to satisfy the customer's requests within the guidelines of published procedures. Help provide alternative options for supplying unavailable products and services. Work independently and accurately to complete projects.
Negotiate terms with customers, including lead-times in accordance with operational capacity, delivery terms, and payment terms. Demonstrate an understanding of the needs of the customer and the Company to establish win-win agreements and relationships. Review contracts.
Resolve Accounts Receivable issues, with the ability to assert specific terms and apply credits and discounts as required.
Communicate and collaborate daily with all stakeholders, including customer, distributors, inventory, repair, manufacturing, shipping, engineering, and sales, regarding order status and issues.
Maintain current, accurate, organized records.
Understand and comply with legal requirements (e.g., SOX, Export Compliance, Terms and Conditions, ISO, FCPA, etc.)
Assists in the reconciliation of customer consigned inventory and data inputs
Requirements:
Excellent organization skills and attention to details, time management, and deadlines.
Strong problem-solving skills, able to work independently and be a Team Player.
Ability to multitask efficiently and set priorities in a fast-paced environment.
Dependable, self-motivated with little supervision.
Preferred Experience / Skills:
College Degree, or equivalent to relevant industry experience, preferred.
Oracle ERP experience is a plus.
Benefits:
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
Official account of Jobstore.
Business Card Title: Segment Manager - Diversification
GEMS Job Title: Segment Manager - Diversification
Location: Global or Houston, Texas
Reports to: Director, Segment Management, Flow Controls Division
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses, and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary
Flowserve Corporation is a leading provider of flow control products and services supporting the energy industry and associated market segments. We, at Flowserve, aspire to continue our leadership in the flow control domain and to diversify and expand into new and growing market segments.
We are looking for a Segment Manager to lead the Diversification aspect for our Flow Controls Division (FCD) business. The role will be based within the Strategic Business Management (SBM) function of the business and will report into the Director of Segment Management. The position will develop, maintain, support execution, and continuously improve robust industry-based long-term growth plans. The position is vital to help us deliver on our aspirations, by combining strong understanding of the market and flow control system requirements and by planning and executing segment specific growth initiatives.
The individual will work with industry experts within the Organization, industry consultants, collaborate with other functions including Product Management, Business Intelligence, Innovation and Technology, Sales & Commercial to define opportunities and articulate strategies for growth. The role blends analyzing market trends & market research data, understanding market requirements, to identify growth opportunities. The position will develop market driven value propositions and will champion positioning of our products and services offerings in the segment. This role requires a savvy market driven individual with strong business and technical acumen. Having a revenue and profitability-based mind-set to make informed decisions based on current and future market trends while considering business performance targets is crucial.
This Segment Manager will embrace and model Flowserve’s core values of People, Safety, Integrity, Innovation, Ownership and Excellence and operate as an effective collaborator and influencer within the business. The position offers significant opportunities to grow as a strategic resource with a deep and valuable understanding of continuous value creation within the business. The scope of industries within the diversification segment include:
Put your experience and expertise to work and start making your mark at Flowserve.
Key Responsibilities
Required Experience/Skills
Professional Attributes
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Responsibilities & Requirements
Preferred Experience / Skills
Flowserve offers highly competitive pay, annual bonus, Five insurances and one housing fund,generous paid vacation time, paid sick leave and many other excellent benefits.
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Your role:
Customer focused with a results-driven mindset.
Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
Generate high quality, on time, value priced proposals to facilitate order fulfilment.
Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
Receive in and compile weekly sales reports.
Support 30 day/ quarterly sales forecast and monthly outlook processes.
Other duties as assigned.
Your Profile:
BS or BA Degree in relevant field and 3-5 years relevant experience
Industry experience related to pumps/rotating equipment.
Experience with customer relationship management in the power generation and utility industries.
Experience in Sales Force.
Experience in pricing, contract review and ERP administration.
Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
Proficiency in Microsoft Office package.
Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
What we can offer you:
Friendly multicultural environment and team events
Life, accident and health insurance
Cafeteria Package
Career development and training opportunity
Opportunity for hybrid work
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
We are looking for a payroll professional who will be responsible for our Northern European locations sitting in our Budapest office. Their duties will include: payroll preparation and processing, vendor management, completion and tracking of ongoing data audits and maintenance and design of process documentation. The ideal candidate has in-depth payroll experience, understands WorkDay reporting, has regional/local statutory reporting knowledge, collaborates with different departments easily and possesses a continuous improvement mindset.
Key Responsibilities:
Payroll process
Ownership and responsibility of the end-to-end payroll processing of the assigned countries
Preparation of monthly payroll runs in cooperation with the payroll vendor
Accurate collection, reconciliation, and transmission of all input data to the payroll vendor according to the agreed payroll schedule and legal deadlines
Clarification of input data, collaboration with HR, Finance, Leadership and IT
Knowledge and correct handling of all types of payments, deductions and contributions including special benefit elements (bonus, gross-up, per diem, incentive, stock option etc.), adjustments and corrections via payroll
Output validation: Identification, analysis, and correction of errors via reconciliation of payroll data
Accurate handling of termination payments, such as payments after leaving, recovery of advance payments/loans, special payment packages in case of redundancy etc.
Preparation and processing of manual, supplementary and off-cycle/on-demand payments
Vendor relationship management
Finalization of payroll schedules and calendars in cooperation with all involved parties in accordance with local regulations and Flowserve’s global payroll procedures and best practices
Continuous monitoring and coordination of payroll vendor activities to ensure timely and accurate performance of payroll tasks.
Monitoring of ongoing or open issues until their resolution is completed
Joining service calls with the vendors and making sure issue logs are complete, meeting minutes are accurate
Partnering with the payroll and the benefits vendors to drive process alignment, as well as the identification and resolution of new or recurring issues
Completing a monthly internal log of statistics for billing purposes
Compliance
Review and control of payroll output data in accordance with local regulations, SOX guidelines and Flowserve’s global payroll procedures and best practices
Accurate and timely handling of absence related cases (sick leave, maternity, etc.)
Basic knowledge of timekeeping system(s)
Creation or validation of statutory declarations, and other payroll related documents in cooperation with the payroll vendor
Accurate and timely management of payments to employees, authorities and other third parties according to the deadlines defined in the payroll calendar
Accurate and timely handling of statutory reporting and filing according to local regulations
Audit support related to payroll activities and coordination of timely completion of audit requests
Coordination of tax year-end processing and filing according to the local statutory requirements
Creation, updating, and maintenance of desktop procedures for all payroll processes in accordance with local legislative compliance, HR policies and Flowserve’s global payroll procedures and best practices
Collaboration and customer service
Partnering with other teams to drive process alignment, as well as the identification and resolution of new or recurring issues
Professional handling of employee inquiries via ticketing system (or other channels)
Acting as first point of contact regarding any payroll related questions or escalations
Providing support regarding benefit administration tasks (healthcare, insurance, fringe benefits etc.) where needed
Review and adjustment of processes in case of need, including making proposals for process improvement
Coordination of monthly and ad-hoc employee communication on important updates with impact on employees’ pay or about process changes
Assistance in system testing due to legal updates, version upgrades or any other enhancements to the systems as needed
Acting as a back-up for other payroll operations within the EMA region (country specific training will be provided)
Expectations:
Bachelor's degree in economics, preferably in finance
1+ year of experience in working in end-to-end payroll, payroll support or HR support role (preferable within the Northern European countries.)
Basic knowledge and understanding of the end-to-end payroll processes including post -payroll activities (statutory/third-party reporting and payment, GL, internal and external reports, etc.)
Basic knowledge of any T&A system and its reporting functions
Excellent written and oral communication skills in English
Experience with Workday
Good relationship management (internal departments, external vendors)
Excellent analytical skills and attention to detail
Flexibility regarding working patterns in payroll peak periods
Advantages:
Swedish, Norwegian, Danish, Finnish language knowledge is a plus
Experience with working for mid-size to large multinational companies
What we can offer you:
Competitive salary and bonus scheme
Career development and training opportunity
The chance to get to know a number of ERPs and technology tools relating to automatization.
Life, accident and health insurance
Cafeteria package
Friendly multicultural environment and team events
If this sounds like you and you are interested in a growth mindset role with a global leader in the fluid control industry, then click APPLY with your English CV and one of our Talent Acquisition team with get in touch with you very soon.
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve
Role Summary:
Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). In this function you will develop solutions for customers and partners for industrial and special applications.
You will act as a product specialist in a team and work closely with the sales, development, and other specialist departments at the site.
Responsibilities include:
Support of the defined clientele in the office
Evaluation of requests, generation of solution proposals
Cost calculation, if necessary in cooperation with the relevant departments
Technical and commercial preparation of offers
Order acceptance, review, and preparation (Complete Order)
And any other duties as assigned
Preferred Experience / Skills:
Experience as an Applications Engineer or similar role such as, inside Sales Representative, or Engineer.
Good communication skills
Strong technician acumen and analytical thinking.
SAP knowledge Experience in dealing with common MS Office applications.
BS or BA Degree in a relevant field and 3-5 years of relevant experience
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits.
The pay range for this position in Vernon, CA is 88,312.20 - 110,421.30 - 132,530.40 USD per year.
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Responsibilities:
Requirements:
Preferred Experience / Skills
Flowserve offers highly competitive pay, annual bonus, Five insurances and one housing fundgenerous paid vacation time, paid sick leave and many other excellent benefits.
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Hybrid role: 2 days in office/3 days remote (work from home)
Responsibilities:
Respond to customer requests and provide guidance to associates and managers
Consistently execute HR processes, using case management, chat and telephony
Provide guidance to associates and managers on self-service transactions and navigating the HR portal
Research solutions to HR customer inquiries and escalate as needed
Understand and be able to communicate HR policies, processes, and procedures
Adhering to Flowserve’s safety, integrity and code of conduct policies
Other duties as required and assigned by manager
Requirements:
Bachelor’s degree in business
Ideally one year of experience in HR or customer service
Proficiency in English and German
Exceptional customer service, emotional intelligence and empathy
Excellent probing abilities, to identify true need from customer
Resourcefulness and ability to find answers quickly
Thorough with responses to inquiries and issues
Adaptable to different customer types and situations
Technologically savvy to improve and automate activities
Confidentiality and discretion for managing sensitive information
Executive presence and ability to deliver high touch support
Preferred:
Studies in Human Resources
Relevant experience
Prior experience in an HR Operations Environment
Working knowledge of Workday and/or Neocase
Physical Requirements:
Requires a sedentary seated or standing position for five or more hours per day with repetitive motion/activity on a computer. Would need to be able to lift up to 20lbs/9kg
What we can offer you:
Friendly multicultural environment and team events
Life, accident and health insurance
Cafeteria Package
Career development and training opportunity
There is an opportunity for home office
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Hybrid role: 2 days in office/3 days remote (work from home)
Role Summary:
The Human Resources Business Partner (Human Resources Representative) will help to build a people-first culture that delivers business results. Provides expert HR leadership and consultation to both management and employees. Responsible for delivery and execution of strategy, programs, and policies, as well as providing day-to-day HR support within a Flowserve business unit.
Please note it is a 12 months fix-term contract.
Your role:
Partners with and advise assigned leaders and key stakeholders by applying HR solutions to solve business problems.
Serve as the HR Business Partner to assigned business leaders and their team driving operational success through corporate strategies.
Provide end to end HR support, including organizational development, employee relations, labor relations, talent management, talent acquisition, performance management, development, coaching, employee engagement, and success planning activities.
Direct and administer HR programs and processes efficiently and effectively.
Partner with leaders to identify their high potential talent and support them in ensuring these individuals are set-up for continued success within Flowserve.
Support managers in requisition workflow including accuracy/quality of position description and overall data accuracy.
Partner with talent acquisition resources to fill open positions with high-quality candidates; support the hiring process via interviews, offer generation/approval, and escalation of hard-to-fill requisitions.
Develop hiring manager capabilities in selection tools/processes to enable the best hiring decisions possible. Contribute to selection process for managerial and other key hiring decisions.
Support integration of new workers, facilitate induction programs.
Approve written employee actions including performance improvement plans and progressive disciplines; seek additional review from Center of Expertise and Legal as needed
Investigate grievances/complaints related to disciplinary actions, protect confidentiality and sensitivity of investigation details.
Support site-level employee engagement initiatives including survey participation; drive employee and manager accountability for plans to monitor and improve engagement.
Provide initial counsel to managers regarding compensation (e.g., pay adjustment, promotion, etc.) and benefits requests (e.g., expatriate relocation/perquisites); escalate to the appropriate HR and business leaders for final approval.
Counsel Managers on deployment of Continuous Performance Management process and influence improved compliance and effectiveness.
Ensure compliance with Performance Culture objectives, actively encouraging robust performance differentiation with supported managers.
Responsible for all labor documentation processing in line with local labor requirements, involving outsourcing support.
Contribute to a “people first” culture and inspire leaders to operate with an enterprise mindset.
Uphold uncompromising safety and quality expectations.
Enhance the HR brand within Flowserve with top quality work products and solutions that drive business results.
Other duties as assigned.
Your profile:
Bachelor’s degree in business
Ideally one year of experience in HR or customer service
Proficiency in English and German
Exceptional customer service, emotional intelligence and empathy
Excellent probing abilities, to identify true need from customer
Resourcefulness and ability to find answers quickly
Thorough with responses to inquiries and issues
Adaptable to different customer types and situations
Technologically savvy to improve and automate activities
Confidentiality and discretion for managing sensitive information
Executive presence and ability to deliver high touch support
Preferred:
Studies in Human Resources
Prior experience in an HR Operations Environment
Working knowledge of Workday and/or Neocase
Physical Requirements:
Requires a sedentary seated or standing position for five or more hours per day with repetitive motion/activity on a computer. Would need to be able to lift up to 20lbs/9kg
What we can offer you:
Friendly multicultural environment and team events
Life, accident and health insurance
Cafeteria Package
Career development and training opportunity
There is an opportunity for home office
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Responsibilities & Requirements:
Customer focused with a results-driven mindset.
Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
Generate high quality, on time, value priced proposals to facilitate order fulfilment.
Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
Receive in and compile weekly sales reports.
Support 30 day/ quarterly sales forecast and monthly outlook processes.
Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
Proficiency in Microsoft Office package.
Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
Preferred Experience / Skills:
Vocational (MBO) Degree in relevant field and 3-5 years relevant experience
Industry experience related to pumps/rotating equipment.
Experience with customer relationship management in the power generation and utility industries.
Experience in Sales Force is beneficial.
Experience in pricing, contract review and ERP administration.
Official account of Jobstore.
Role Summary:
The aftermarket commercial operations application engineer is responsible for supporting the efforts of the sales team internally by supporting repair projects, upgrades and equipment selections for the engineering market and key customers in the oil and gas, petrochemical, general industry, power and water sectors.
Responsibilities:
- Establish and maintain close working relationships with Sales, Operations and other functional stakeholders to promote the best interests of the company;
- Support project management on complex requests and high-value assignments
- Prepare high quality technical-commercial proposals within the constraints dictated by stakeholders, using designated workload management tools and processes. Prepare/estimate costs and calculation memos applicable to the process.
- Extensive knowledge of equipment repair processes and the improvements to be applied to present the best solution to the customer.
- Support sales cycle management via CRM;
- Coordinate and manage requests for sub-suppliers, spare parts and components, labor estimates and quotations related to AMSS requests.
- Other tasks as assigned
Requirements:
- Bachelor's degree or higher in engineering (preferably in mechanics) or 5 years' experience with centrifugal pumps in similar roles.
- At least 5 years of front-line commercial experience or comparable sales/customer service experience.
- Experience in planning, organizing and completing projects/proposals on time with effective team collaboration.
- Knowledge of pump solutions.
- Excellent communication skills.
- Proficiency in technology such as Microsoft Office, Excel and PowerPoint
- Strong verbal and written communication skills
- Intermediate English
Preferred skills:
- Intermediate Spanish
- Advanced English
Official account of Jobstore.
Role Summary
The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.
Responsibilities & Requirements
Preferred Experience / Skills
Official account of Jobstore.
Role Summary
The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.
Responsibilities & Requirements
Preferred Experience / Skills
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, and many other excellent benefits!
Role Summary:
Provide general administrative support. Research and prepare a wide variety of information requests, drawing data from a variety of sources within and outside the department. Route or answer routine correspondence and maintain confidential department records and files.
Responsibilities & Requirements:
- Administration – Produce, update, and provide support on MS documents, databases, and other departmental systems; use expertise to help improve processes.
- Office and Organizational Skills – Ability to be resourceful and proactive, utilizing strong organizational skills and time management.
- Correspondence – Prepare emails, reports, agendas, and meetings notes as needed.
- Data Collection and Reporting – Collect and organize data using pre-set tools, methods, and formats to generate standard reports.
- Document Preparation – Prepare required documents and tracking using a variety of applications such as Microsoft Office and other standard office software.
- Data Compliance – Works to understand data collection, processing, and protection rules and regulations to achieve compliance that matches organization objectives and applicable laws.
- Business Meetings/Events Arrangement - Schedule appointments, arrange meetings and conferences, and organize travel plans, as needed.
- Operational Compliance – Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.
- Procurement - Support others by carrying out a range of procurement activities.
-Monitor and manage Admin supplier, control Admin cost.
-Assist QRC manager summary reports.
- Other duties as assigned
Preferred Experience / Skills:
- Verbal Communication – Uses clear and effective verbal communication skills to express ideas and request actions.
- Planning and Organizing – Works with guidance to plan, organize, and prioritize activities to efficiently meet business objectives .
- Customer Service – Knowledge of customer service principles and practices.
- Bachelor degree / CET-6 and 0-1 years relevant experience
Official account of Jobstore.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Responsibilities & Requirements
Preferred Experience / Skills
Flowserve offers highly competitive pay, annual bonus, Five insurances and one housing fundgenerous paid vacation time, paid sick leave and many other excellent benefits.
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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