Total 1 accounts executive food job vacancies in F&B / Tourism / Hospitality category in kuala lumpur

Job Purpose:

The Junior Executive – OTA Operation is responsible to provides a full customer experience and transactions services to clients adhering to Holiday Tours procedures, client’s service level agreements and policy.

Job Responsibilities:

1. Manage incoming email from customers in responding to the enquiries on OTA products.
2. Ensure high level of professionalism and customer satisfaction in accordance with service level agreement.
3. Make product suggestion to external stakeholder for resolutions.
4. Closely monitor customer’s complaints and to resolve it as soon as possible.
5. Safeguard and not to disclose customer (personal and organization) details and our company’s confidential information.
6. Involve in trade show and consumer fair (E.g.: MAS Travel Fair, MATTA Fair, etc).
7. Perform other duties at the discretion of the company.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Hospitality / Tourism / Hotel Management
• Preferably Executive specializing in F&B / Tourism / Hospitality or equivalent.
• Fresh graduates are encouraged to apply
• Required spoken & written language(s): English & Malay
• 1 undefined position available