Total 738 service centre manager job vacancies in PR / Media / Communications category in The United States of America

Overview:

The person will play a pivotal role in driving sustainability initiatives within the organisation. His/her responsibilities will encompass working closely with Director and Vice President of Strategic Communications in various aspects of sustainability, including being the champion of Environmental, Social, and Governance (“ESG”) principles, initiating and managing Corporate Social Responsibility (“CSR”) programmes, as well as managing and monitoring Wakalah budget and programmes. The position requires strategic thinking, leadership, and project management skills which are essential to promote sustainable practices and create positive impact on the Company’s stakeholders.

 

Key Responsibilities:

1. ESG Champion:
a. Stay updated on ESG trends, regulations, and best practices.
b. Collaborate with various departments to integrate ESG considerations into the company’s operations.
c. Advocate for ESG principles within the organisation and promote a culture of responsible business practices.
 

2. CSR Program Initiation and Management:
a. Identify and assess CSR opportunities aligned with the company’s mission and values.
b. Develop a CSR strategy and roadmap, including measurable goals and KPIs.
c. Establish partnerships with non-profit organisations and community stakeholders.
d. Oversee the planning, implementation, and evaluation of CSR programmes.
e. Report on the impact of CSR initiatives and communicate achievements to stakeholders.
 

3. Wakalah Budget and Program Initiation, Management and Monitoring:
a. Develop and implement programme based onallocated Wakalah budget.
b. Monitor utilisation of Wakalah budget, including for Human Capital Department.
c. Prepare required report on the utilisation of Wakalahbudget to Pusat Pungutan Zakat MAIWP. 

4. Sustainability Reporting:
a. Prepare the annual sustainability reports that include ESG performance, CSR initiatives and Wakalahprogram updates.
b. Collaborate with internal teams to gather and verify data.
c. Ensure compliance with relevant reporting standards (e.g. GRI, SASB).
 

5. Stakeholder Engagement:
a. Engage with internal and external stakeholders to gather input and feedback on sustainability efforts.
b. Foster relationships with industry organisations, government agencies, and other partners to advance sustainability goals.
 

6. Risk Management:
a. Identify and assess sustainability-related risks and opportunities.
b. Develop and implement strategies to mitigate risk and capitalise on opportunities.
 

7. Budget and Resource Management:
a. Manage the budget allocated for sustainability initiatives.
b. Allocate resources efficiently to support ESG, CSR and Wakalah programmes.
 

8. Compliance and Regulation:
a. Stay informed about relevant laws and regulations related to sustainability and CSR.
b. Ensure the Company’s compliance with applicable legal requirements.
 

 

Qualifications

• Bachelor’s Degree in related field (i.e. environmental science, sustainability, communications, or related discipline).
  4-5 years’ experience in sustainability, environmental management, or corporate responsibility.
• Strong knowledge of environmental regulations and sustainability frameworks.
• Excellent project management, teamwork and communication skills.
• Ability to work collaboratively and engage with a wide range of stakeholders.
   

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

概述：

此人將在推動組織內的永續發展措施方面發揮關鍵作用。他/她的職責將包括與策略傳播總監和副總裁在永續發展的各個方面密切合作，包括成為環境、社會和治理（「ESG」）原則的倡導者，發起和管理企業社會責任（「CSR ”） ）計劃，以及管理和監督 Wakalah 預算和計劃。該職位需要策略思維、領導力和專案管理技能，這些技能對於促進永續實踐和對公司利害關係人產生積極影響至關重要。

主要責任：

1.ESG冠軍：
A。隨時了解 ESG 趨勢、法規和最佳實務的最新動態。
b.與各部門合作，將 ESG 考量納入公司營運。
C。在組織內倡導 ESG 原則並促進負責任的商業實踐文化。

2.企業社會責任專案的啟動與管理：
A。識別並評估與公司使命和價值觀相符的企業社會責任機會。
b.制定企業社會責任策略和路線圖，包括可衡量的目標和 KPI。
C。與非營利組織和社區利益相關者建立夥伴關係。
d.監督企業社會責任計畫的規劃、實施和評估。
e.報告企業社會責任舉措的影響並向利害關係人傳達成果。

3. Wakalah 預算和計畫的啟動、管理和監控：
A。根據分配的瓦卡拉預算制定和實施計劃。
b.監督 Wakalah 預算的利用情況，包括人力資本部門的預算。
C。準備有關 Pungutan Zakat MAIWP 的 Wakalahbudget 使用情況所需的報告。

4. 永續發展報告：
A。準備年度永續發展報告，包括 ESG 績效、企業社會責任措施和 Wakalah 計畫更新。
b.與內部團隊合作收集和驗證數據。
C。確保遵守相關報告標準（例如GRI、SASB）。

5. 利害關係人參與：
A。與內部和外部利害關係人合作，收集有關永續發展工作的意見和回饋。
b.培養與產業組織、政府機構和其他合作夥伴的關係，以推動永續發展目標。

6. 風險管理：
A。識別並評估與永續發展相關的風險和機會。
b.制定並實施策略以降低風險並利用機會。

7. 預算與資源管理：
A。管理分配給永續發展措施的預算。
b.有效分配資源以支援 ESG、CSR 和 Wakalah 計劃。

8. 合規與監管：
A。隨時了解與永續發展和企業社會責任相關的相關法律法規。
b.確保公司遵守適用的法律要求。

資格

• 相關領域的學士學位（即環境科學、永續發展、傳播或相關學科）。
  4-5 年永續發展、環境管理或企業責任的經驗。
• 對環境法規和永續發展架構有豐富的了解。
• 優秀的專案管理、團隊合作和溝通能力。
• 能夠與廣泛的利害關係人協作並參與。
  

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險

Job Purpose:

The Manager, Digitalization is pivotal in maximising revenue through strategic exploitation of digital platforms, ensuring the organisation is at the forefront of digital broadcasting innovation. This role is responsible for overseeing a team to optimise content for digital consumption, including streaming, concert recordings, and video on demand (VOD) services, to expand the organisation’s global reach and enhance its cultural impact.

Key Accountabilities:

1.Content Development

• Manage the scheduling, distribution, and archiving of digital content to ensure consistent availability and preservation.

2.Strategy and Plans

• Implement strategies to broaden global viewership and extend the organization's cultural reach beyond the confines of the physical venue.

3.Project and Team Coordination

• Lead the Digital and Broadcasting division to maximize revenue through digital platforms, ensuring high-quality audio-visual content production for competitive digital presence.

4.Budget Management

• Deliver all digital content activities / projects within the agreed budget.

5.Digital Management

• Manage all digital platforms channels to ensure information is updated accurately and on a timely basis.

6.Research and Analysis

• Develop and manage market research activities to identify feedback and sentiments by setting measurement parameters to ensure and assess campaign effectiveness to provide logical insights and actionable recommendations to the management.

7.Contract Management

• Plan the maintenance and monitoring of proper records of existing and new contracts (expenditure against approved contract value and change orders/variation orders/requisition) as to ensure compliance to the contract terms and conditions, agreed schedule, quality and HSE standards and cost.

8.Other Duties as Assigned by the Company

• Plan and execute all other duties as assigned by the company.

Generic Accountabilities:

1.Networking and Relationship Building

• Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.Good Governance

• Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.Mindset, Behavior & Culture

• Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.Leadership & Capability Development

• Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.HSE Policies and Code of Conduct

• Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

工作目的：

經理，數位化對於透過數位平台的策略性開發實現收入最大化至關重要，確保組織處於數位廣播創新的前沿。該職位負責監督團隊優化數位消費內容，包括串流媒體、音樂會錄音和視訊點播 (VOD) 服務，以擴大組織的全球影響力並增強其文化影響力。

主要職責：

1.內容開發

• 管理數位內容的調度、分發和歸檔，以確保一致的可用性和保存。

2.策略與計劃

• 實施策略以擴大全球收視率並將組織的文化影響力擴展到實體場所之外。

3.專案和團隊協調

• 領導數位和廣播部門透過數位平台實現收入最大化，確保高品質的視聽內容製作，以實現具有競爭力的數位存在。

4.預算管理

• 在商定的預算內交付所有數位內容活動/專案。

5.數位化管理

• 管理所有數位平台管道，確保資訊準確、及時更新。

六、研究與分析

• 開發和管理市場研究活動，透過設定測量參數來識別回饋和情緒，以確保和評估活動的有效性，從而為管理層提供邏輯見解和可行的建議。

7.合約管理

• 規劃維護和監控現有和新合約的適當記錄（根據批准的合約價值和變更單/變更單/請購單進行支出），以確保遵守合約條款和條件、商定的時間表、品質和HSE 標準和成本。

八、公司交辦的其他職責

• 規劃並執行公司指派的所有其他職責。

一般責任：

1.網絡和關係建立

• 與政府部門、企業和管理機構、國家和主要行業參與者以及服務提供者建立和維持有效的工作關係和融洽關係，以便及時了解相關市場的最新發展，並利用內部地位和戰略聯盟來捕捉機會新業務並增強公眾對公司業務解決方案、產品和服務的信心。

2.良好的治理

• 強制執行適用的程序和準則，並影響對法定和立法要求的遵守，以確保符合既定的權限（LOA）、政策和政府法規，以維護公司和股東的利益、形象和聲譽。

3.心態、行為和文化

• 在工作團隊中發展和實施獨特的思維方式、行為和文化，透過採用和實施價值介入、工具和方法來促進和灌輸高度的承諾感、主人翁意識、正直和忠誠度，從而實現高工作績效，從而實現卓越營運。

4.領導力與能力發展

• 推動有能力的工作團隊的發展，這將增強和維持員工實現高績效交付的能力，以確保正確的領導力和執行工作的能力內化。

5.HSE政策和行為準則

• 在工作團隊內溝通、解釋和支持健康、安全和環境 (HSE) 政策以及行為準則和商業道德 (COBE) 的目標和規定的執行，並採取適當的緩解和/或乾預計劃。

津貼和福利

• 附近的公共交通
• 彈性的工作時間
• 醫療保險

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

工作目的

• 管理Sophea Fertility Center（Sunfert Group旗下）社群媒體；包括但不限於 Instagram、Tiktok、Facebook，並協助行銷團隊執行行政任務。

職責

• 社群媒體策略制定：創建和實施與公司目標和目標受眾一致的社群媒體策略。
• 內容創作：為社群媒體平台開發引人入勝且相關的內容，包括貼文、影片、圖像、影片和資訊圖表。
• 社群媒體廣告：在社群媒體平台上規劃和執行付費廣告活動，以覆蓋目標受眾並實現行銷目標。
• 分析和報告：使用分析工具監控社群媒體表現、追蹤關鍵指標並準備報告以評估社群媒體工作的有效性。
• 社群聆聽：監控社群媒體管道的品牌提及、行業趨勢和競爭對手活動，以收集見解並做出明智的決策。

要求

• 候選人必須至少擁有數位行銷、行銷或大眾傳播的文憑或學位。
• 至少一（1）年相關領域的工作經驗；有文案寫作、數位行銷和社群媒體管理經驗者優先。歡迎應屆畢業生申請。
• 必須具備較強的英語和馬來語溝通能力。
• 在社群媒體攝影、攝影、Adobe 和 Canva 以及人工智慧的使用方面擁有豐富的經驗。
• 有自己的交通工具，能適應本地及海外出差，注重績效。
• 自力更生，積極按時完成工作，並且能夠在壓力下工作。出色的判斷力和創造性解決問題的能力。積極、熱情、充滿活力、靈活、協作、主動。
• 良好的人際交往能力，自信且有禮貌。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

ACCOUNT MANAGER   

The Account Manager plays a crucial role as a bridge between the agency and its clients. This position involves managing client relationships, understanding the client's needs, and ensuring the successful execution of communication campaigns. This role requires the person to have great project management skills, coordinating with various internal and external teams to deliver high-quality output and maintain client satisfaction. 
 
Key Responsibilities  

• Client Liaison: Address client concerns, serve as a client advocate within the agency, and consistently seek feedback to improve client satisfaction.  
• Campaign Management & Project Coordination: Develop and manage detailed project plans, monitoring campaign performance, and foster collaboration among teams for successful campaigns. Stay updated on marketing trends and conduct post-campaign assessments to drive improvements aligned with the client's objectives.
• Project Quality Assurance: To review deliverables against scope and to ensure quality of deliverables meet expectation.  
• Budget Management: Establish and maintain a comprehensive budget tracking system, offering cost-effective solutions, contingency planning, and transparent communication with client to ensure campaign spending remains within budget constraints.  
• Reporting & Communication: Ensures timely and concise client communication, actively seeks feedback for transparency improvement, conducts regular strategy reviews to align long-term goals.
• Problem Solving: Resolves issues and conflicts, collaborates with clients and teams to prevent root causes, and continually refines the resolution process through feedback, maintaining a positive client-agency relationship by conducting follow-ups and proactive issue tracking.  
• Creative Briefing: Client involvement in the creative process, supports the creative team with style guides, collaborates & organizes brainstorming sessions with creative team, maintains a feedback loop with the creative team, and updates brief templates for streamlined efficiency. 
• Market Research & Industry Knowledge: Keeping informed about industry trends, market conditions, and competitors, conducting research and analysis to offer clients strategic insights and recommendations.

Skills 

• Proven work experience in client servicing or account management within an advertising agency or marketing firm.  
• Strong understanding of marketing and advertising principles, campaign management, and digital marketing trends.  
• Excellent communication and presentation skills with the ability to effectively convey complex ideas to clients.  
• Demonstrated project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.  
• Proficiency in using Microsoft PowerPoint, Words and Excel.
• Able to utilize digital analytics knowledge  
• Exceptional interpersonal skills and the ability to build rapport with clients and internal teams.
• A proactive and solution-oriented approach to problem-solving.  
• Flexibility to adapt to changing client needs and work in a fast-paced environment 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

 

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

我們是一家屢獲殊榮的精品公關和數位機構，由一支由才華橫溢、注重結果的個人組成的夢想團隊組成。我們在食品和飲料、快速消費品、娛樂、生活方式、零售、汽車、企業、房地產、科技和醫療行業擁有集體經驗。我們正在擴大規模，這對於傳播研究/大眾傳播/公共關係/媒體研究和行銷專業的學生來說將是一個學習和獲得公共關係行業所需經驗的絕佳機會。我們堅信“保持真實”，我們敞開大門歡迎熱情、熱情的團隊成員加入我們，踏上這段激動人心的旅程！

職責

• 透過確定正確的目標受眾和社會影響，制定和領導數位媒體參與策略，包括指南、目標和程序。
  確定監控工具，將互動媒體整合到業務策略中，並與社群媒體組織、影響者和分析師保持良好的關係。
• 與其他實體（媒體/客戶關係）合作，管理聲譽、識別關鍵參與者並協調行動。
• 在如何向目標客戶交付內容方面引領創新和變革，展示真正的數位創意行銷領導力，將我們和客戶的願景變為現實。
• 監督數位專案並確保所有數位工具和應用程式（例如網站、部落格和社交媒體）順利運行
• 培訓內部團隊使用數位技術
• 建立和管理線上廣告活動。
• 研究並確定新的社交網路來接觸我們的目標客戶。
• 利用受眾洞察和分析來持續改善使用者體驗
• 管理和協同數位化中的各個領域，並將系統和流程落實到位以供團隊遵循（SOP）
• 管理所有社交媒體管道、活動（包括電子郵件），以維持引人入勝的受眾體驗並提高受眾滿意度。
  包括但不限於為公司和客戶規劃、開發、實施和管理整體數位行銷策略。
• 監控、研究和分析社群媒體趨勢、廣告收入和網路訪客數據，以提高社群媒體影響力和活動效果。
• 業務發展 – 根據總經理設定的 KPI 在客戶和新客戶中有機發展

要求

• 至少擁有傳播/行銷/媒體研究或同等學歷的認證。
• 至少 5 年數位媒體平台和/數位代理商相關工作經驗
• 擁有文案寫作、內容創作、客戶服務、數位分析、數位廣告購買和品牌行銷的經驗。
• 所需技能：管理各種社群媒體平台，例如 Facebook、Instagram、Twitter
• 能夠處理多項任務並與團隊成員有效溝通，以可靠地執行專案。
• 能夠獨立和團隊合作，並能夠在緊迫的期限內完成工作。
• 良好的英語口語和書寫能力以及馬來語。
• 良好的態度和在壓力下良好工作的能力是必須的。
• 必要時願意延長工作時間。

津貼和福利

• 員工股權
• 佣金和獎金
• 中心位置
• 事假
• 開放文化
• 個人發展機會

Communications specializes in delivering integrated marketing communication services that revolve around the core values of passion and trust.

We are currently seeking talented individuals who are passionate about events and project management to join our team.

RESPONSIBILITIES

• Leading and managing a team, providing guidance and support.
• Overseeing event planning, management, and successful delivery, including conferences, virtual and live events, road shows, promotions, exhibitions, and summits.
• Taking responsibility for marketing and operating exhibition spaces, ensuring effective hall management.
• Playing a key role in preparing high-quality proposals and presentations that showcase innovative ideas.
• Facilitating brainstorming sessions to generate client-focused strategies.
• Championing the development and implementation of new approaches for successful events.
• Managing projects from initiation to completion, including client liaison, planning, budgeting, timeline management, supplier coordination, resource allocation, and digital integration.
• Overseeing event setup and production, ensuring efficient supplier and contractor management.
• Establishing and maintaining strong client relationships, contributing to business development by identifying growth opportunities.
• Compiling comprehensive post-event reports to evaluate success and identify areas for improvement.

QUALIFICATIONS

• Minimum of 5 years working experience in event management.
• Bachelor’s degree in event management.
• Proven track record of successfully delivering in-person, virtual, and hybrid events.
• Extensive experience working on diverse projects, including exhibitions, seminars, product launches, promotions, live events, and conferences, showcasing versatility and adaptability.
• Proficiency in MS Office applications, including PowerPoint, Word, and Excel.
• Excellent communication skills, particularly in client and stakeholder interactions.
• Strong experience in proposal preparation and delivering impactful presentations.
• Willingness to travel overseas for work, if required

OTHER INFORMATION

• Robust rewards system for high-performing employees
• Overseas training in Korea is possible
• Medical Insurance

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore

You are responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events dedicated to a specific client account and based at both BCD and client’s office. The Event Manager works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective meeting owner. The Event Manager is responsible for the day to day internal contact and project planning functions, as well as overseeing such elements as website development, attendee management, budget management and final program billing.

Your responsibilities

· Work with customers/clients to develop, coordinate and implement their meetings, incentives and events.

· Develop and conduct site inspections as required and follow up with site inspection notes, revised estimated budget, program itinerary and program timeline.

· Utilize and leverage on preferred hotel agreements when negotiating hotel contracts. Recommend and utilize approved Destination Management Companies (DMC).

· Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.

· Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to client.

· Work to increase program profitability over original priced program received at pre-sale turnover.

· Facilitate the creative direction and fulfillment of program related participant and host communications materials, including, but not limited to save the dates, registration announcements, room gifts, pre-trip and onsite materials, including program signage and participant name badges.

· Facilitate and oversee program data management process, data integrity and reporting. Ensure data reconciliation is complete and accurate.

· Source destination, air, hotel and venue options that meet the goals and objectives of the departments.

· Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.

· Negotiate hotel, air and venue contracts; Track and report hotel room nights and spend.

· Negotiate and purchase ground transportation, entertainment and décor elements via preferred Destination Management Companies and/or direct vendors.

· Prepare program related Payment Request Forms for suppliers and also Invoice Request Forms for invoicing.

· Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met

· Ensure the timely payment of all supplier/vendor bills and oversee the invoice payment of deposits to ensure payments are received on time.

· Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.

We’re looking for you if your profile matches the following:

· Diploma or Degree in Event Management or equivalent

· Minimum of 4 years’ experience in planning meetings, incentives, conventions, conferences and/or special events

· Minimum of 4 years’ experience managing outside vendors, sourcing and negotiating contract services

· CMP, PMP accreditation will be a plus

· Proficiency in word processing and Microsoft Office applications

· Proficiency in database management

· Strong time management and organizational skills to manage multiple projects

· Excellent customer service skills and attention to detail

· Ability to communicate effectively both verbally and in writing

· Ability to work well under pressure and adapt to ever-changing scenarios

· Capability of problem solving - Anticipating, initiating and resolving issues

· Moderate travel required

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.