Total 1,737 Senior Executive customer service manager job vacancies in Islandwide

Job Responsibilities:

Provide air freight quotes and proposals to customers.

Coordinate rates and bookings with airlines.

Communicate with customers regarding export shipment instructions and booking updates.

Coordinate with vendors such as DG specialists, fumigation services, marine insurance providers, etc.

Prepare job sheets for the Operations team to follow up on.

Monitor shipment status and uplift progress.

Conduct job costing.

Address and resolve any issues that arise.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Katong
• Working Hours: 5 days, Monday to Friday (8.45 am-6.30 pm)
• Salary Package: Basic Salary up to $2,600 + Performance Bonus + Medical Claim
• Duration: Permanent

Key Responsibilities

• Talk to international offices, agents, shipping companies, and customers.
• Quickly and correctly answer customer questions over the phone or by email.
• Arrange and keep track of all shipments.
• Handle customer complaints attentively and resolve them.
• Keep documents filed neatly for easy access.
• Carry out additional tasks as needed.

APPLY NOW!!!

• At least a GCE 'O' Level education.
• Skilled in Microsoft Office.
• Attentive to detail, good at working with others, and carries a positive attitude.
• Able to keep up with a high-speed work setting.
• Comfortable with handling pressure.
• Capable of meeting tight deadlines, both while working alone and with a team.
• Excellent at both speaking and writing.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through.
• Create and issue quotations/charges for customers, as part of Job Order Processing (JOP).
• Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the specified timeline and meet customer satisfaction.
• Organize completed service reports and ensure thorough documentation, uploading them to the SMS system
• Prepare shipping documentation for items to be delivered to customers.
• Manage air ticket reservations and bookings.
• Gather and provide materials/parts for subcontractors or Technicians/Engineers.
• Initiate purchase requisitions for accessories, installation materials, or parts needed for projects/service jobs.
• Maintain organized records of work schedules, filing systems, and documentation.
• Ensure all records and documentation are well-kept and orderly.
• Coordinate and manage schedules for projects and service tasks for all service personnel.
• Handle warranty claims for equipment.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Katong
• Working Hours: 5 days, Monday to Friday (8.45 am-6.30 pm)
• Salary Package: Basic Salary up to $2,600 + Performance Bonus + Medical Claim
• Duration: Permanent

Key Responsibilities

• Talk to international offices, agents, shipping companies, and customers.
• Quickly and correctly answer customer questions over the phone or by email.
• Arrange and keep track of all shipments.
• Handle customer complaints attentively and resolve them.
• Keep documents filed neatly for easy access.
• Carry out additional tasks as needed.

APPLY NOW!!!

• At least a GCE 'O' Level education.
• Skilled in Microsoft Office.
• Attentive to detail, good at working with others, and carries a positive attitude.
• Able to keep up with a high-speed work setting.
• Comfortable with handling pressure.
• Capable of meeting tight deadlines, both while working alone and with a team.
• Excellent at both speaking and writing.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Info:

• Salary up to $3,800 + AWS + VB
• Monday – Friday 9am – 6pm, Alternate Saturday 9am – 1pm
• Changi

Job Description:

• Assist in everyday bookings of cargo sales.
• Communicate with various parties for shipment requirements.
• Booking of capacity and confirmation of capacity with customers.
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis.
• Be familiar with the requirements of products and advise customers accordingly.
• Assist in administration of cargo bookings.
• Track and monitor shipments status and inform customer accordingly
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• Familiar with CCN system.
• Proficient in MS Office and Excel.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

About Us:

We are a leading name in the high-fashion retail industry, known for our exquisite collections and unparalleled customer service. Our brand is synonymous with luxury, elegance, and trendsetting designs. As we continue to expand our presence, we are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive.

Role Overview:

As a Customer Service Executive, you will be the face of our brand, providing personalized service and building lasting relationships with our discerning clientele. You will be responsible for delivering an exceptional shopping experience, handling customer inquiries, resolving issues promptly, and ensuring the highest standards of service at all times.

Key Responsibilities:

• Greet customers with warmth and professionalism, creating a welcoming atmosphere in the store.
• Educate customers on company's customer journey
• Assist customers in finding the perfect fashion pieces that meet their individual tastes and preferences.
• Provide product knowledge and styling advice to enhance the customer shopping experience.
• Process transactions accurately and efficiently using our POS system.
• Handle customer inquiries, feedback, and complaints with tact and diplomacy, striving for swift resolution.
• Maintain a clean, organized, and visually appealing store environment to showcase our merchandise effectively.
• Collaborate with team members to achieve sales targets and deliver exceptional service as a cohesive unit.
• Stay informed about current fashion trends, new arrivals, and promotions to engage customers and drive sales.

Requirements:

• Fluency in Mandarin and English is required
• Previous experience in retail or customer service, preferably in the high fashion industry.
• Passion for high fashion and a strong understanding of luxury retail principles.
• Excellent communication and interpersonal skills, with a focus on building rapport with customers.
• Ability to multitask, prioritize tasks, and handle challenging situations calmly under pressure.
• Proficiency in using POS systems and basic computer skills.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Join Our Team:

If you are a fashion enthusiast with a passion for delivering exceptional customer service, we invite you to join our team and become part of our exciting journey. In return, we offer a competitive salary, opportunities for career growth, and a vibrant work environment where your talents will be recognized and valued.

How to Apply:

To apply for the Customer Service Executive position, please submit your resume and cover letter (if any) highlighting your relevant experience and why you are passionate about joining our team. We look forward to hearing from you!

Our Client

Well establish training institution.

Highlights

• Supportive team culture and work environment
• Stable environment with supportive company culture

Job Responsibilities

• Ensure professional and smooth customer service for all stakeholders.
• Manage correspondence (scheduling, updates, announcements) with parents and students.
• Resolve escalated customer inquiries or complaints promptly.
• Support coaches with administrative tasks, including managing and delivering student assessments.
• Maintain accurate communication with the coaching team.
• Update the student database and manage merchandise inventory.

Job Requirements

• 2 years of working experiences preferably in academy/ training center environment.
• Good communication skills
• Enjoys working with children aged 4 -18 years old.

Interested Applicants, please click on Apply NOW or email your latest cv to joey.chan(at)paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R22110985

EA License No: 21C0434

• Confirm warranty and service agreement coverage
• Manage spare parts procurement and distribution
• Communicate with internal and external stakeholders
• Provide service estimates to clients
• Accelerate parts delivery and monitor job progress
• Maintain document records and communications
• Supervise vehicle maintenance and repair processes
• Handle negotiations, grievances, and finalize sales
• Develop and maintain client relationships Issue invoices and prepare required documentation

• Requirements:
• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client are an international insurance group offering trusted solutions, regulated by MAS, and serving millions globally.

Key Responsibilities:

• Handle all customer enquiries, sales, post-sale customer service, and ongoing customer relationship management.
• Provide exceptional customer service to maximize sales, satisfaction, and retention.
• Meet and exceed daily and monthly KPIs.
• Serve as the primary contact for all customer interactions, providing outstanding service and sales support via phone, email, and live chat.
• Manage incoming calls for pre-sales enquiries, sales, and post-sale customer service.
• Conduct outbound follow-up calls to deepen customer relationships and promote our products and services through cross-selling and upselling.

Job Requirements:

• Diploma holder or GCE 'O' level with relevant customer service experience will be advantage.
• General Insurance certification is an advantage.
• Experience in an insurance call centre is preferred.
• Customer and team-oriented individual with strong multitasking abilities.

Apply now and join this exciting journey and become part of a team that values excellence in customer service and satisfaction.

(EA: 94C3609/ R23114633)

* 5 days work week

* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)

* Basic + Flexi Allowance + AWS + VB

* Location: Expo MRT (walking distance from MRT station)

* UK MNC company

* Permanent role

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• To be the first point of contact for members, end users, clients, service providers and colleagues
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Positively promote company to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Responsibilities:

• Answer and manage customer calls promptly and professionally.
• Respond to emails in the Customer Care mailbox.
• Handle enquiries from various channels (phone, email, etc.).
• Assist customers with account-related queries and issues.

Requirements:

• Diploma or A-Level qualification.
• Strong interpersonal skills and ease with engaging new people daily.
• Ability to work independently and as part of a team.
• Experience in the FinTech industry is preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: tc1@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Working Day: Monday to Friday

Working Hours: 8.30 am – 5.30pm o 9am – 6pm
Working Location: Paya Lebar
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.