Your Browser is Not Supported
Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
AAA Greencell International Group 總部位於馬來西亞吉隆坡，是向大眾倡議細胞醫學的先驅，過去 10 年來一直如此。在創辦人 Carl 張教授的領導下，該公司提供改善細胞健康和保健的先進產品，其中包括保健設備、食品補充劑、皮膚護理和家庭護理產品。 10年來，我們的業務已涵蓋10多個國家，目前在新加坡、印尼、泰國等國家設立了辦事處，以便更好地服務我們的經銷商和客戶。
目前，我們不斷發展的公司正在尋求聘請一名客戶服務主管，他將負責以下工作：
職責：
• 與營運總監和人力資源經理合作，制定和推動組織願景、營運策略和招募水平
• 解決引起您注意的客戶投訴
• 制定政策、程序並監督客戶服務流程
• 根據客戶對產品和服務的回饋進行調查並撰寫報告
• 確保合規性符合業務法規，並在必要時採取適當的行動
• 分析內部營運並確定流程改善的領域
• 透過電子郵件、社群媒體和電信回覆客戶信件
• 向客戶傳遞廣泛的產品訊息
• 管理訂單、庫存並確保及時交貨
• 當需要高階解決方案時，重新路由客戶請求或致電相關 PIC 或部門
• 建立客戶記錄歸檔系統，包括聯絡資訊、購買和帳單。
• 與主要客戶、客戶、合作夥伴和利害關係人建立並維持信任關係
要求：
• 一年或多年擔任行政領導職務的經驗
• 優秀的領導能力、堅定的決心和個人誠信 • 了解 CRM 系統將是一個優勢
• 良好的人際溝通、書面和口頭溝通技巧
• 能夠帶領團隊推廣卓越的客戶服務
• 能夠快速診斷問題並預見潛在問題
• 制定客戶服務流程的政策和程序
• 擁有優秀的產品知識以增強客戶支援
• 與客戶進行品質保證調查並提供回饋
• 國際商業經驗
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Description & Summary
Responsibilities
Having been in the timber industry for more than 30 years, PIO has gradually reached out to the diverse markets of Europe, South Africa, Middle East, USA and China. PIO is mainly focused on trading a variety of sawn timber and semi finished products. PIO is PEFC-certified and sources only legal timber. All timber traded are sourced from sustainably managed forest and strictly scrutinised before exportation.
**Job Responsibilities:**
- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.
**Requirements:**
- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.
If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!
Perks & Benefits
INTRODUCTION : Imej Jiwa Communications is an Investor & Public Relations Consultancy firm founded in 2012 by Mr. Stanley Khoo. The firm provides its clients with personalised, value-added services which covers investor relations & communications, public relations, event management, advertising and outdoor media. Although a very new entrant into this niche industry, the founder, Mr. Stanley Khoo has a very solid and extensive experience in this area. A chartered accountant, ex-investment banker and previously a Director of Investor Relations in another firm, Stanley has developed a wide corporate network in Malaysia. He brings with him invaluable experience from his project portfolio, which includes working with Public Listed and Private Companies operating in different industries that include property developers and construction companies, hospitality, oil and gas, high tech companies, industrial products and services, telecommunications and many more. He was also involved in some of the largest Initial Public Offerings (IPO) exercises in Malaysia during his time in the investment banks. With his personal expertise, and a very driven and credible team, Imej Jiwa Communications strives to provide their clients the better service and to always exceed expectations. “Excellence is not an act, but a habit.” – Aristotle OUR VALUE : We strongly believe that our success is highly correlated with our clients’ success. We believe, that in order to ensure that our clients are successful and receive the best from us, we need to ensure that our people are successful. We also believe that success is not an entitlement, and that we need to continuously evolve and innovate. We are a value-driven firm and this means: To always maintain the interest of our clients ahead of our own by exceeding expectations at all times To be professional at all times and to ensure that our integrity is never compromised To maintain strict ethical values in all our dealings To be transparent and honest in our communications to our clients and our people To provide a working environment that will unleash the full potential of our people
**Job Responsibilities:**
- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.
**Requirements:**
- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.
If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!
Perks & Benefits
INTRODUCTION : Imej Jiwa Communications is an Investor & Public Relations Consultancy firm founded in 2012 by Mr. Stanley Khoo. The firm provides its clients with personalised, value-added services which covers investor relations & communications, public relations, event management, advertising and outdoor media. Although a very new entrant into this niche industry, the founder, Mr. Stanley Khoo has a very solid and extensive experience in this area. A chartered accountant, ex-investment banker and previously a Director of Investor Relations in another firm, Stanley has developed a wide corporate network in Malaysia. He brings with him invaluable experience from his project portfolio, which includes working with Public Listed and Private Companies operating in different industries that include property developers and construction companies, hospitality, oil and gas, high tech companies, industrial products and services, telecommunications and many more. He was also involved in some of the largest Initial Public Offerings (IPO) exercises in Malaysia during his time in the investment banks. With his personal expertise, and a very driven and credible team, Imej Jiwa Communications strives to provide their clients the better service and to always exceed expectations. “Excellence is not an act, but a habit.” – Aristotle OUR VALUE : We strongly believe that our success is highly correlated with our clients’ success. We believe, that in order to ensure that our clients are successful and receive the best from us, we need to ensure that our people are successful. We also believe that success is not an entitlement, and that we need to continuously evolve and innovate. We are a value-driven firm and this means: To always maintain the interest of our clients ahead of our own by exceeding expectations at all times To be professional at all times and to ensure that our integrity is never compromised To maintain strict ethical values in all our dealings To be transparent and honest in our communications to our clients and our people To provide a working environment that will unleash the full potential of our people
Responsibilities
Requirements:
Vast Diversified was incorporated in 1995. We are an established company constantly growing at
a fast pace. Our core business activities covering distribution of cosmetics, personal care, hair
care products and gummies multivitamin (youvit) to pharmacies chain and E-Commerce
platforms.
Our exclusive brands are Schwarzkopf, Organic Aid, Marc Anthony, MU Touch and youvit.
In order to achieve our rapid expansion plan, we are seeking suitable candidates to join our
energetic and dynamic team of workforce.
職位描述和摘要
職責
Having been in the timber industry for more than 30 years, PIO has gradually reached out to the diverse markets of Europe, South Africa, Middle East, USA and China. PIO is mainly focused on trading a variety of sawn timber and semi finished products. PIO is PEFC-certified and sources only legal timber. All timber traded are sourced from sustainably managed forest and strictly scrutinised before exportation.
