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Want to use your innovative mindset to create a world class shopping experience for customers around the country? The Area Manager – Quality Assurance/Systems is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads phenomenally to remove obstacles for their team, inspiring them to work with passion. As a change agent and process pro, you’ll be on the front lines of the ever-changing retail industry. Reporting to the Operations Manager, you’ll lead your team in fulfilling our customer promise and empowering people around the country to save more and live better.
Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.
Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.
Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).
Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.
Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.
Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
You’ll sweep us off our feet if…
You’re an innovator and problem solver with an entrepreneurial spirit.
You have a great eye for process flow and can spot bumps in the road.
You’re organized, disciplined, and can manage competing priorities.
You’re a master at making complex processes easily understood and executed by a team.
You’re familiar with the ins and outs of fulfillment center operations.
You know how to make a team feel like a family and integrate play into work.
You have high standards lead by example and can hold a team accountable.
You’re invigorated by challenges and are ready to engage at Fortune 1 scale.
You’ll make an impact by…
Developing, engaging, and inspiring a world class team.
Innovating the Supply Chain industry and executing on our Customer Promise.
Living like an entrepreneur – running your business with precision and passion.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Your schedule will be:
Fulfillment and Distribution Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned but will align with business needs.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Who We Are
Join Walmart and your work could help over 260 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experienceOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Inventory Management, Microsoft Office, Walmart Logistics SystemsBachelors: Business, Bachelors: LogisticsOfficial account of Jobstore.
Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics SystemsBachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations ManagementOfficial account of Jobstore.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising AssociatesBachelors: Business, Bachelors: Human Resources, Bachelors: LogisticsOfficial account of Jobstore.
