Total 20 it analyst job vacancies in Information Technology category in selangor

工作範圍 ：

IT 支援負責為公司員工提供必要的技術支援並解決所有 IT 問題，以最大程度地減少對日常業務運營的干擾。

主要責任 ：

• 提供日常IT系統支持
• 提供工作站技術支援和伺服器技術支援
• 在合理的時間內維護並負責對最終用戶的日常硬體和軟體技術問題的支持，以確保日常業務運作順利進行
• 透過將系統硬體和軟體升級到當前版本/版本並監控系統效能來管理網路
• 伺服器、電子郵件、網路安全、網際網路存取、電話、印表機、門禁、考勤系統、閉路電視、視訊會議和基礎設施的故障排除和管理
• 確保 IT 相關庫存和軟體許可控制

能力：

• 必須有上進心，能夠獨立工作
• 能夠快速學習、按時完成任務並展示解決問題的能力
• 表現出探索和學習新技術的意願。
• 熟悉以下系統的 ICT 知識將更具優勢：
  - 思科交換
  - SAP ERP
  - 微軟作業系統與基礎設施

資質：

至少擁有電腦科學、資訊科技或其他相關領域的文憑。

經驗 ：

鼓勵至少 2 年相關領域的經驗。

津貼和福利

• 事假
• 公司旅行
• EPF、SOCSO 與 EIS

Job Scope :

The IT Support is responsible for providing essential technical support and troubleshooting all IT issues for company's employees to minimize the discruption of daily business operation.

Key Responsibilities :

• To provide day to day IT system support
• To provide technicial support on workstations and technical support for the server
• To maintain and responsible for daily end-users' support in hardware and software technical problems within reasonable timeframe in order to ensure smooth daily business operation
• To administer the network by leeping the system hardware and software up to the current revision / release and monitoring of the system performance
• Troubleshooting and administration of the server, email, network security, internet access, phone, printer, door access, attendance system, CCTV, video conference and infrastructure
• To Ensure the IT related inventory and software licensing control

Competency :

• Must be self-motivated, capable to work independently
• Able to learn quickly, meet deadlines and demonstrate problem solving skills
• Demonstrate willingness to explore and learn new technologies.
• Knowledge in ICT familiar with below system will be added advantage:
  - Cisco Switching
  - SAP ERP
  - Microsoft OS & Infrastructure

Qualification :

A minimum of a Diploma in Computer Science, Information Technology, or other related fields.

Experience :

At least 2 years' experience in a related field is encouraged.

Perks & Benefits

• Personal leave
• Company Trip
• EPF, SOCSO & EIS

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Job Scope/Responsibilities: 

•  Do the overall support related to IT on day-to-day business operation.
•  Educating end users in applications functionality, preparing, and providing training sessions on need basis
•  Hardware/Software troubleshooting and resolve basic network problems.
• Replacement of hardware parts if required.
• Perform OS installations and basic computer configuration.
• Monitoring and supporting network infrastructure such internet, wifi, LAN, WAN, routers, and switches/hub in the organization.
• Reviewing program specifications and requirements to determine implementation steps and sequencing.
• Identifying technical design for assigned areas of projects
• Modifying and writing program code as needed
• Suggesting technical design for new or revised applications or modules
• Modifying or writing program code as needed, testing applications
• Conducting user acceptance tests and providing respective documentation
• Making recommendations on programming standards and procedures
• Managing websites includes planning, implementing, managing, monitoring, and upgrading the organization's website.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Strong understanding in principles of OOP
• Knowledge in Front-end programming software such as HTML, CSS, Bootstrap, JavaScript (vanilla JS, jQuery, ES6), Angular, and React
• Knowledge in Back-end software such as PHP, Java, Python, Node.js, Ruby, Sass

• Understanding in WordPress Framework and architecture

• Ability to troubleshoot website issues in a fast-paced environment.
• Practical knowledge of RDBMS and SQL
• Must possess skills in one of Adobe's ranges of creative suites. 
• Advantages for knowledge on Oracle Database. 
• Knowledge in installation and troubleshooting of hardware/software, network configuration and smartphone.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Practical knowledge of SDLC

• Understanding principles of OOD

• Knowledge in Microsoft Office Products (Word,Excel,PowerPoint)
• Experience in the Banking System is encouraged.

Perks & Benefits

• Employee equity
• Central location
• Personal leave
• Personal development opportunities

JOB RESPONSIBILITIES:

• Perform proactive monitoring for security log events for customers in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software).
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Learn new attack patterns, actively participate in security forums.
• Understand the structure and the meaning of logs from different log sources such as FW, IDS, Windows DC, Cisco appliances, AV and antimalware software, email security etc.
• Perform threat intel research.
• Ability to run and understand Sandbox Static Analysis.
• Track and update incidents and requests based on client’s updates and analysis results.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Assist the Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Perform as an escalation point for all incidents relating to potential security.
• This position required to work on shift by rotation.

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Free snacks / Happy hours
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities
• Misc allowances

工作職責：

• 以 24x7 模式對客戶的安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）。
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 學習新的攻擊模式，積極參與安全論壇。
• 了解來自不同日誌來源（例如 FW、IDS、Windows DC、思科裝置、AV 和反惡意軟體、電子郵件安全性等）的日誌的結構和意義。
• 進行威脅情報研究。
• 能夠運作和理解沙箱靜態分析。
• 根據客戶的更新和分析結果追蹤和更新事件和請求。
• 調查、記錄和報告任何資訊安全 (InfoSec) 問題以及新興趨勢。
• 協助 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 作為與潛在安全相關的所有事件的升級點。
• 該職位要求實施輪班制。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 免費小吃/歡樂時光
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會
• 雜項津貼

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

職責：

• 從部門主管/直接上級學習並從事程式設計（programming language.net）專案基礎。 [程式設計]
  編寫一個新的/升級的程式系統。
• 為多平台（PC、伺服器和手機）開發應用程式和系統
• 維護、升級任何內部開發的應用程式（包括軟體、系統和程式）並排除故障。
• 教導使用者如何使用內部軟體應用程式：
• 為所開發的軟體編寫手冊。
• 進行培訓或進修課程。
• 與利害關係人合作，了解分析要求，開發數據驅動的解決方案，並有效地傳達結果。 [數據分析]
  收集、清理、預處理、分析和視覺化數據，產生報告和儀表板，以便向利害關係人傳達調查結果。 [數據分析]
• 根據需要利用機器學習技術進行預測建模、分類、聚類和推薦系統。 [數據分析]
• 協助部門主管/直接上級設計、建置和維護資料管道、ETL（提取、轉換、載入）流程、資料庫和資料倉儲。 [數據工程]
• 協助直接上級建立資料管理流程或修改資料政策。 [過程]
• 學習並支援 IT 基礎設施，並與團隊成員一起改進
• 用於IT業務決策的IT內部資料倉儲。

報告

• 每當面臨挑戰或在目標期限內需要協助時，就主動向直接上級分享進度。
• 在 IT 每週會議期間分享任務進度、挑戰或意見。

學習

• 隨時了解資料分析、統計和 IT 程式設計的新興技術和最佳實踐。

其他的

• 管理層不時賦予的其他職責和任務。

要求：

• 計算機科學、統計學、數學、經濟或相關領域的學士學位。
• 新增相關技術或方法的優勢認證（資料分析專業證書）。
• 最好有至少1-2年相關工作經驗。鼓勵應屆畢業生/入門級申請人申請。
• 精通程式語言（.net）或對程式設計有興趣者優先。
• 強大的分析能力，能夠解釋複雜的資料集並得出有意義的見解。
• 用英語進行有效的溝通與溝通。
• 強大的溝通和演示能力，可以向非技術利益相關者傳達技術概念和發現。
• 能夠在快節奏的環境中獨立和協作工作。願意分享自己的觀點或問題。
• 適應能力和學習新技術和方法的意願。
• 精通 Microsoft PowerPoint、Excel 和 Words 者優先。
• 憑藉電氣行業的經驗增添優勢。
• 新增用於建立互動式儀表板和視覺化的 Web 開發技術的 Advantage 知識。

津貼和福利

• 附近的公共交通
• 中心位置
• 個人發展機會

工作範圍/職責：

• 做好日常業務運作中與IT相關的整體支援。
• 對最終用戶進行應用程式功能方面的教育，根據需要準備和提供培訓課程
• 硬體/軟體故障排除並解決基本網路問題。
• 如有需要，更換硬體零件。
• 執行作業系統安裝和基本電腦配置。
• 監控和支援組織中的網路基礎設施，例如網際網路、wifi、LAN、WAN、路由器和交換器/集線器。
• 審查計劃規範和要求以確定實施步驟和順序。
• 確定專案指定領域的技術設計
• 根據需要修改和編寫程式碼
• 為新的或修訂的應用程式或模組提供技術設計建議
• 根據需要修改或編寫程式碼，測試應用程式
• 進行使用者驗收測試並提供相應的文檔
• 就編程標準和程序提出建議
• 管理網站包括規劃、實施、管理、監控和升級組織的網站。

工作要求：

• 候選人必須至少擁有學士學位、研究生文憑、專業學位、電腦科學/資訊科技或同等學歷。
• 對 OOP 原理有深刻的理解
• 了解前端程式設計軟體，例如 HTML、CSS、Bootstrap、JavaScript（vanilla JS、jQuery、ES6）、Angular 和 React
• 了解 PHP、Java、Python、Node.js、Ruby、Sass 等後端軟體

• 了解 WordPress 框架和架構

• 能夠在快節奏的環境中解決網站問題。
• RDBMS 和 SQL 的實用知識
• 必須具備 Adobe 創意套件系列之一的技能。
• 了解 Oracle 資料庫的優勢。
• 了解硬體/軟體、網路配置和智慧型手機的安裝和故障排除。
• 熟悉 LAN/WAN 網路、TCP/IP 協定和網路技術
• SDLC的實用知識

• 理解 OOD 的原理

• Microsoft Office 產品知識（Word、Excel、PowerPoint）
• 鼓勵具有銀行系統經驗。

津貼和福利

• 員工股權
• 中心位置
• 事假
• 個人發展機會

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshoot applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote user's problem from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, Mandarin, and Chinese language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.

In This Role, Your Key Accountabilities Include:

• Assist the Sale Team in ITS consulting activities from presentations, proposals, and contract negotiations.
• Manage information related to ITS solutions & services, including presentations, documents, and market research.
• Coordinate and collaborate with both internal & external stakeholders to define & ensure project scope, goals, and deliverables aligned with business objectives.
• Facilitate meetings and discussions with stakeholders to gather requirements, understand business processes and effectively communicate project expectations to ensure all parties are aligned.
• Analyze customer data and propose solutions to improve workflows aligned with strategic goals.
• Assist to oversee project timelines and ensure on-time delivery of projects.
• Collaborate with Sales and ITS team to develop customer value propositions for ITS solutions.
• To travel nationwide as needed to support case-related activities.
• Oversee RFP submissions and documentation for project proposals.
• Be responsible for ensuring UAT (User Acceptance Test) and DN (Delivery Note) documents are properly signed off & handed over to Sales team.
• Translate business needs into functional specifications for ITS consulting team and enter and update data into document or PowerPoint slide for proper recording of work processes.
• Must be adaptable to work on various ITS products
• Perform other duties as assigned by superiors.

Job Requirements:

• Preferably have 1 – 3 years’ experience in IT-related industry dealing with customers directly.
• High proficiency in speaking and writing in English and Malay is a must, and able to communicate via oral presentation or writing.
• Preferably to be a Degree holder with relevant qualifications and/or any certification.
• Willing to travel.
• Self-motivated, innovative, and willing to achieve big things

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshooting applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Descriptions:

• General
• Provide level 1 support (assistance through phone calls, remote sessions, email, and ticketing tools)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote users' problems from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay (Mandarin and Chinese are a plus) language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

• [NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

We are looking for a motivated, dynamic Data Analyst to join our team based out of our offices in various locations. Your responsibilities to provide system support, perform test activities, data migration, etc.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Operation Team.

In this role you will be responsible for:

• Data entry, data compilation, data cleansing for migration project
• Intermediate excel skills (Pivot, Vlookup, etc)
• Statistics, Applied Mathematics, Computer Science background
• Assist in ad-hoc functions, assignments, and related duties as and when required
• Able to complete task based on the dateline given
• Able to work on weekend to support project

The ideal candidate will possess:

• Minimum Diploma/Degree holder in Mathematics / Business Administration or any related field
• At least 1 – 2 years working experience in numerical analysis environment/ Fresh graduates are encourage to apply
• Team player, proactive, initiative and has sense of urgency
• Required language(s): Bahasa Malaysia, English (Mandarin and Cantonese would be an advantage)
• Strong interpersonal and communication skills both written and oral
• Proficient in MS Words, Excel and Power Point and numerical analysis skills would be added advantage.
• Applicant must be a Malaysian citizen or hold relevant residence status

Highly Desirable:

• Excellent attention to detail and meticulous
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia (Mandarin and Cantonese would be and added advantage)
• Able to meet timeline

Rewards and Benefits

• Attractive base salary
• Out-patient
• Annual leave
• EPF, SOCSO & EIS

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Address:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan