Total 4 qa specialist job vacancies in Information Technology category in Malaysia - Shah Alam

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

The key responsibilities for the role entail

• Identify customer needs and convert them to opportunities for each customer group
• Develop programs with a systematic approach that will include appropriate product selections, cost in use calculations, investment needs and benefits delivered to the customer
• Conduct trials and gain approvals
• Lead in execution of  key value propositions, offerings and innovations
• Replicate successes across customers and sectors, develop programs
• Train & support the local sales team members
• Monitor and improve upon service delivery models
• Work with country business teams to deliver the water treatment growth plan

The role will require extensive travel like 10-12 days a month or as per business needs

External interface

• Senior leaders, mid-level managers and operating teams in customer organizations – Utility, Environment, Technical, Supply Chain, Manufacturing, Operations, Maintenance, Quality and Food Safety etc
• OEM and service providers in water and waste water treatment

Internal interface

• Cluster/Country business leaders
• Country sales and technical teams
• Sector leaders, District Managers
• Country marketing and supply chain teams
• Global technical support teams
• Global water treatment community within Diversey/Solenis

Industry background of the incumbent

It is important that the incumbent comes from a water treatment background preferably from a chemical treatment portfolio working with industrial customers and with experience in utility treatment and waste water management.

Exposure to the food & beverage manufacturing industry can be desirable but not mandatory

Education & skill background

• Should have a technical background
• Undergraduate degree or post graduate degree in engineering; chemistry; science
• This position needs to have a good understanding of technical issues and a technical problem solving attitude
• Good command over English language is mandatory

The incumbent shall be focused on providing technical support to grow the water treatment business within F&B customers in a designated country/cluster within APAC. He/she shall be required to identify the key gaps and improvement opportunities for customers to develop Diversey’s water treatment portfolio with a systematic approach that will include appropriate product selections, cost in use calculations and benefits delivered to the customer. In addition, the incumbent will be responsible for defining standards / protocols for trials, customer audits for relevant applications, lead key trials and gain approvals. As a water treatment expert, the incumbent is also expected to train and/or double work with the sales team on water & wastewater treatment programs.