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Job Description:
We are looking for a Connectivity customer support engineer (F/M) for our Commercial Aircraft business to join our Service Engineering within the Connectivity based in Toulouse, France.
The successful candidate will join In Service Engineering within the Connectivity, IFE and integrated platform team gathering on board information system (ATA46), Gatelink (ATA23), IFEC (ATA 23/44/46) and integrated platform (ATA42).
The mission of the team is to ensure Nose to Tail connectivity support to our customers with strong involvement in Airbus connectivity services from development to deployment.
The team also represents Airbus at major conventions and customer meetings (Airline Symposiums, technical forums etc) and ensures the highest levels of customer focus and understanding.
On a daily basis, you will be in direct contact with airlines and a significant number of internal and external stakeholders (AOG center, Design Offices, Chief Engineering, Programs, Manufacturing, Warranties, Vendors …).
At any time, we are the “Voice of the Customer” within the Airbus organization.
The domain is fast changing with digitalization (big data, Skywise, etc…) creating new ways of working and opportunities.
Your working environment:
Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
How we care for you:
Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
Your challenges :
As Connectivity customer support engineer, you are responsible for responding to airline queries on daily issues as well as providing immediate AOG troubleshooting assistance.
You will also identify and solve in-service Airworthiness issues by analyzing causes and solutions in strong collaboration with Engineering and Programs, and contribute to the improvement of product maturity and reliability.
You will also contribute to ensure:
- the Readiness at Entry Into Service of the new system standards
- the REX towards design to improve futur standards based on your high knowledge of in service operations.
- Support airlines’ connectivity eOperations
In any situation, you will ensure a qualitative communication/marketing of available solutions to operators.
This role will involve some stand-by activity and travel anywhere throughout the world to assist airlines.
Your boarding pass :
As the successful candidate you will be able to demonstrate some of the following competencies and skills:
Educated to a 5-years aeronautical engineering degree (or equivalent)
Team player, adaptable, flexible and open to continuing challenges.
Service minded and highly customer focus, able to understand customer needs
Good coordination and relational skills to deal with Customers, Design Offices, Vendors and other Airbus departments
Good presentation skills, both oral and written
If you are customer oriented
If you like working in close collaboration with your team colleagues, customers, suppliers and many other stakeholders beyond siglums,
If your want to work in a multicultural environment,
If you want excitement in your job, learning continuously on the technical side with adaptability and flexibility,
If you want to join a dynamic and empowered team
JOIN US!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS SASEmployment Type:
Permanent-------
Classe Emploi (France): Classe F11Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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Unleash Your Potential With Us
As a next-generation public research institution, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you become an integral part of our mission to become a university for the future. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck.
The Opportunity
The Institute for Simulation and Training (IST) within the School of Modeling, Simulation, and Training (SMST) at the University of Central Florida (UCF) seeks a research faculty member at the rank of associate in simulation to conduct simulation and training technologies research. This is a full-time, 12-month, non-tenure earning position supported by contracts and grants.
This position requires an experienced researcher who will work both independently and as member of a team to design, development, modify, test, document, and maintain simulation software products. Additional job functions will include providing weekly status reports and monthly progress reports; some travel to customer’s site for data collection, as well as presenting results on data analysis performed.
It is critical that the candidate be fully versed in the creation, importing, optimizing, and rigging of fully articulated human-like 3D models into the Unity game engine.
Minimum Qualifications:
Position requires a master’s degree from an accredited institution in a field related to modeling and simulation and three years of related professional experience, or a bachelor’s degree from an accredited institution and five years of related professional experience.
Significant experience or education required in at least three of the following areas:
3D modeling tools such as Creator, Blender, 3D Studio Max;
AutoDesk software systems;
Geospatial algorithms;
3D game engine modeling formats;
OpenFlight file format and visual database correlation.
Preferred Qualifications:
Experience or education is preferred in any of the following areas:
NIMA data processing;
Network design and optimization;
Digital twin creation;
Data acquisition through ground-based LiDAR based systems such as Leica or Faro systems will be ideal;
Knowledge of translation from geo-specific terrain data into the game engine environment is desired.
Additional Application Materials Required:
UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, https://www.ucf.edu/jobs/. In addition to the online application, candidates should upload a cover letter, a current curriculum vitae, and a list with contact information for three (3) professional references.
The selected candidate will be required to submit official transcripts (and, as applicable, U.S. degree equivalency evaluations) documenting the conferral of their qualifying academic credentials.
NOTE: Please have all documents ready when applying so they can be simultaneously uploaded. Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.
Questions regarding this search should be directed to: Brian Plamondon, Program Director, at brian.plamondon@ucf.edu, 407-882-0129; or Naya Ramirez, HR Partner, at nayade.ramirez@ucf.edu, 407-882-1318.
Special Instructions to the Applicants:
This is a full-time, non-tenure earning, 12-month position supported by contracts and grants.
Proof of U.S. citizenship is required as the position may include university-sponsored application for security clearance.
Occasional travel will be needed for data collection and client meetings.
Job Close Date:
Open until filled.
Note to applicants: Please keep in mind that a job posted as ‘Open until filled’ may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.
Are Benefits Important to You?
Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:
And more…For more benefits information, go to ‘Prospective Employees’ on the UCF Human Resources website (https://hr.ucf.edu/).
Who Are We?
Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 240 degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer. Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Additional Requirements related to Research Positions
Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of higher education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.
The additional screening requirements only apply to employment in research-related positions, including, but not limited to faculty positions (including employed visiting positions), graduate positions, individuals compensated by research grants or contract funds, postdoctoral scholar positions, and undergraduate positions.
Department
Institute for Simulation and Training (IST) - EG OperationsWork Schedule
VariesType of Appointment
RegularExpected Salary
NegotiableJob Posting End Date
05-19-2023-12-00-AMEqual Employment Opportunity Statement:
As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
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