We are a Multi-National company located in Jurong area.
We have an opening for the position of Field Service Technician.
POSITION OBJECTIVES
The Field Technician (or On-site Technician) performs on-site assignments in priority in Southeast Asia region and possibly elsewhere in the world as requested by the Service Leader. He will perform electrical and mechanical operations. The on-site works will be followed administratively and commercially by the Services Leader, following the procedures put in place.
POSITION DETAILS
The Field Technician performs the following tasks:
- Generator overall basic & detailed electrical engineering design development and electrical & instrumentation input to other disciplines.
- Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop.
- On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements.
- Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements.
- Digital solution for generator, installation, and commissioning.
- Develop & review risk analysis & procedure.
- Liaise with customers on work schedule & defect findings.
- Immediate response to any urgent request for on-site, on board, or offshore work.
- The writing of his/her on-site reports, and online assistance for troubleshooting,
- Temporary transfer to the repair workshop in the event of on-site works load drop.
- Compliance with travel rules to minimize costs and ensure his/her security,
- The support of the Sales teams for their opportunities.
- Strict compliance with the legal EHS regulations and Nidec EHS rules. He / she must ensure that he/she is trained at the EHS qualification level in accordance with the technical and administrative characteristics of his/her on-site works.
EXTERNAL & INTERNAL INTERFACES
External: Customers, Partners, Subcontractors
Internal: Service Leader, Service Sales support, Sales Team, SEA Sales Manager, VP Service, Factories
TRAVELLING REQUIREMENTS
Frequency: Continuous
Areas: Southeast Asia, possibly elsewhere in the World
REQUIRED QUALIFICATIONS & EXPERIENCE
Education & Qualification(s) : BSc Under-graduation minimum or equivalent experience
Experience : Minimum 5 years of experience in maintenance of rotating electrical machines
Generator electrical installation and instrumentation experience preferred
Experience in equipment control and systems integration preferred.
Experience in testing and commissioning of switchboards, power management, transformer and other electrical equipment preferred
Language(s) & Level: Fluent in English
BASIC SKILLS
Basic skills (Techniques)
- Electrotechnical principles (confirmed level)
- Operation and maintenance of electric motor and alternator (confirmed level)
Basic skills (related to the position)
- Electrical and mechanical
- Industrial electronics including digital electronics
PERSONNAL STRENGTHS (Preferable)
- Accept travels
- Listen to customers, commercial sense and good communication skills
- Result-oriented and focused on objectives
- Sense of customer service while knowing how to be firm when the situation requires it
- Ability to challenge in order to act objectively and constructively to ensure continuous improvement.
- Disciplined in internal and external communication.
- Well organized
- Stamina and responsiveness