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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Associate, Product Management
The Opportunity:
You will fill a critical role in athenaClinicals team within our Product Management organization, where you will drive product design, development and deployment of workflows and services related to our electronic health record product. You will do so in an exciting, collaborative, and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that please users and provide business results.
Position Summary:
The Senior Product Management Associate (SPMA) will play the role of a Product Owner in an agile software development Scrum team. The SPMA will be responsible for one product area within athenaClinicals product’s portfolio; specifically, our team is building new and exciting Data Privacy capabilities to enable our customers to thrive in a world where privacy and open data sharing are expected of the healthcare system. Our work is at the intersection of technical complexity, interesting user experience challenges & business critical product needs.
The SPMA will develop subject matter proficiency in the business area, market, customer & product functionality owned by the Specialties Zone in athenaClinicals. In this role you will work with cross-functional teams to deliver amazing features to the market and make a difference to our customers & the business.
This hybrid role is based in our Boston office.
The Team:
Our Specialties Zone is a passionate group of Product Management, Engineering, User Experience, Analytics and Patient Safety professionals. We collaborate to deliver an efficient, tailored, and intuitive experience for our healthcare providers so they can deliver high quality patient care.
Job Responsibilities:
Serve as Product Owner for scrum teams covering an assigned product area
Understand Zone responsibility in athenahealth’s ecosystem & accordingly conceptualize product/feature definitions to deliver value
Partner with UX to research the problem space, identify the user needs, and conceptualize a solution
Define epics and user stories, clearly articulating business requirements for the problems we are aiming to solve - including UX requirements
Partner with UX in UI/UX design development and partner with Engineering in the development of the features.
Collaborate cross functionally with global as well as technical teams
Strong negotiation & logical reasoning to ensure the right product scope & schedule tradeoffs
Define success criteria for the features/product, and measure performance against them
Support feature rollouts through alpha, beta, and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
Communicate equally well with Sales/Marketing teams as with Engineering teams & leading the conversation to planned outcomes
Partner with Product Management leaders to be the voice of product decisions within the organization
Travel to customer sites across the country for user research; 10% or less.
Typical Qualifications
Bachelor’s degree or equivalent combination of education, training, and experience is required
1-3 years of product management experience
2-5 years working across cross-functional groups
Intellectual curiosity, problem solving mentality & the ability to think creatively is required
Experience with analytics and data-driven decision-making
Experience working in engineering, UI/UX design, customer service, or customer success in an IT environment preferred
Understanding of product management best practices, including agile development, preferred
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
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