Total 479 compliance manager job vacancies in Customer Service category in Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Lead, collaborate, and nurture.

Leading a Team of dedicated, professional early childhood education professionals? Tick. Developing a thoughtful culture when the entire Team is passionate about supporting children to be brave, curious, and imaginative in their learning? Tick. Nurturing relationships with children, families, and your Team to provide the best experience young children can have? Big tick.

If you put a tick next to those questions, becoming the Centre Manager at Guardian is your next role. Centre Managers touch every aspect of life at Guardian. Through leading, collaborating, and nurturing, Centre Managers help us deliver on the day-to-day goal of providing amazing learning experiences in a safe and secure environment. You will be part of a nationwide Team that has the cherished privilege of supporting the education and growth of young children. Joining Guardian means having a great place to work, filled with thoughtful colleagues and exciting opportunities to grow and develop your career. Our benefits include:

Lead your ongoing professional development and learning through exceptional coaching, conferences, mentoring, and career advancement opportunities.
Use your skills and experience to drive business performance that supports sustainable investment in our practice, Centres, and Teams.
Collaborate with professional Educators and Teachers through workshops and meetings to share best practice and learn from each other as you innovate in early childhood education programs based on exploration, discovery, and play.
Lead decisions about resourcing and the education environment for children.
Enjoy a competitive salary and financial benefits including attractive remuneration packages, generous childcare discounts, recognition and rewards, and an employee referral program
Guardian Degree program - We can support you by offering paid study, flexible work hours, guardian mentors and reimbursement of course fees, because we want to see you succeed. (Terms & conditions apply)
WHEREFIT - 2,000 discounted corporate offers at up to 50% off for gyms, studios, activewear, healthy meals, beauty and more...
Paid first aid courses and renewals 
$70,000 + plus super

The Opportunity

Guardian Childcare and Education is looking for Centre Managers across Australia in the following states: NSW, VIC, ACT, SA, and QLD  

Working closely with your Team of Teachers and Educators, you will enjoy:

Leading a professional Team to create a safe and secure environment where children are supported to be brave, curious, and imaginative in their learning.
Building lasting and meaningful relationships with families so they feel informed and sure their children are receiving the best education and care in the community.
Developing an exceptional culture of quality and safety that makes Guardian the Centre of choice in your community.
Contributing to making your Centre an example of why Guardian is driven by its mindsets of being brave, positive, thoughtful, and professional in all aspects of what we do.
Using your leadership and business skills to make your centre financially sustainable, as Guardian invests 100% of profits into more high-quality education for young children across Australia.
To be considered, you will have:

A completed Diploma in Children's Services and/or Bachelor of Education (or working towards)
Prior experience working in a long day-care centre in a leadership role.
Sound, practical working knowledge and implementation of the NQF and the EYLF.
Budget and financial accountability experience
Current First Aid and Asthma and Anaphylaxis certificates, and current Working with Children check.
Apply now

Take a positive step and apply now to join Guardian Childcare & Education.

Referrals

We offer referrals for Guardian employees so join us and bring a friend to refer and earn. For more details, visit: guardian.edu.au/careers/refer-your-friends

Your new company
This is an exciting opportunity to join an innovative organisation within the Marine industry who support Defence through their specialist HVAC and refrigeration solutions. They are looking to bring on board a permanent Supervisor/ Service Manager to help lead their team of skilled engineers and technicians in Sydney.
Your new role

Mould and manage a close-knit team of experienced engineers and technicians in this specialist marine & industrial HVAC business
Organise and manage the day-to-day business operations of technical staff
Scheduling and general technical support of service team as well as assisting and supervising service team onsite
Ownership and management of sustainment / maintenance projects
Working with technical sales to ensure jobs are completed on time and on budget
Focus on implementing, utilising and improving operational processes to streamline operational activities and ensure quality outcomes
Management of all resources and assets to ensure optimal efficiency, and forecasting of requirements to ensure continuity
Participation in every stage of the sales process, from enquiry through to invoicing
Key client management and customer service engagement of the highest level
Ensure all operational documentation, including service reports & quality documentation etc are developed and presented in the most professional way
Prepare reports, budgets and expense schedules, and analyse for variances and trends that create risks or opportunities for the department
Recommend corrective actions and strategies to ensure the department is operating at peak efficiency & performance
Actively seek, engage and maintain customer relationships
Be the central point of communication for all client technical enquiries and job requisitions
Perfect for an enthusiastic and ambitions person wanting to further their career.

What you'll need to succeed

Trade Qualification - Cert III in Air-conditioning and Refrigeration
Current Refrigerant Handling Licence
Full unrestricted Australian work rights with ability to pass a Police check and gain Defence clearances
Technical background and experience in a relevant field combined with experience supervising
Ability to create a good plan out of nothing, and determination to accomplish goals
Good data analysis, planning and organisational skills
Be able to provide direction, empathise and understand, create a team environment and bring out the best in their staff within a medium sized team of different trades
Proficient with the Microsoft Office Suite (especially Excel, Word & Share point) and above average computer literacy
Drive, energy and a practical approach are the skills highly valued

What you'll get in return

Opportunity to work on large sustainment and service project work
Growing opportunities for personal and career development and sincere investment to help you achieve your best.
New Hilux dual cab company vehicle and fuel card
Opportunity for optional offshore work
OEM specific training (J&E Hall)
Performance bonus system

What you need to do now
If you are interested in this position and feel you have the skills described to be successful, please forward an up to date CV to the details below. Equally, if this isn't quite right, please still feel free to reach out for a confidential chat about other opportunities.
E: Holly.Powell@hays.com.au T: 02 9049 6980 Please click here to apply.

Posted: 03/05/2024

Closing Date: 20/05/2024

Job Type: Permanent - Full Time

Location: Busselton

Job Category: Community Services and Development


As an integral part of our 2024-2028 Strategic Vision, the Service Manager at Busselton Community Supported Residential Units (CSRU) will contribute to Richmond Wellbeings vision of being a Leader in Transformative Services.  At Richmond Wellbeing we are committed to delivering safe, high-quality, best-practice mental health services that make a difference to peoples lives through our passionate, expert teams.
Seeking a change of scenery? Look no further than Busselton CSRU. Nestled in the picturesque Southwest region, roughly 400 meters from Busselton Jetty and Foreshore. Busselton offers the perfect blend of coastal charm and community warmth. Embrace a laid-back lifestyle while thriving in a supportive community.

Job Description

About

... Click here to view more detail / apply for Service Manager

Job title: Centre Manager
Location: Bunbury, WA


Join a dynamic team within a leading independent commercial real estate firm.

Our client is actively seeking an accomplished Centre Manager for their expanding portfolio of retail centres in Bunbury's South-West region.

This role presents an exceptional opportunity to contribute expertise while enjoying the vibrant lifestyle offered in the area.
 
Why Choose Us?
Manage day-to-day operations of a diverse retail property portfolio.
Oversee lease renewals and coordinate fit-outs as necessary.
Cultivate productive relationships with all stakeholders.
Prepare comprehensive reports, correspondence, and documentation.
Ensure adherence to safety protocols and legislative standards.
Contribute to risk assessments and workplace inspections.

What you will need to bring:
A minimum of 10 years' professional experience within the property market discipline.
Robust understanding of building services and current real estate market activities, trends and their potential impacts on tenancy, financial and physical aspects.
Exceptional attention to detail with a ... Click here to view more detail / apply for Centre Manager

Looking for a Customer Service Manager to join a leading Property services company based in North London working on a Repairs contract

Offering a competitive salary of up to £50,000 + great benefits

This is an amazing opportunity for an experienced Manager to lead a dynamic team of Administrators, Planners, Schedulers and Team Leaders. You will liaise with the client contract centre, manage day to day activity, lead activity on KPI'S and ensure all cases are managed within the time frame and within budget

• You will need extensive knowledge of Repairs and Maintenance works
• We are looking for someone who has a similar experience, is able to show evidence of leading a strong customer service team to success in a Social housing/ maintenance environment
• Has a strong knowledge of all Maintenance services, able to converse at all levels and and represent the business at client meetings

For more info on this role, please attach an updated cv and we will be in touch

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Registered Manager
Good rated residential home with a leading charity
Erdington, Birmingham
Salary c. £32000 D.O.E

Are you a passionate leader ready to make a real difference? We're seeking a dedicated Registered Manager to lead a fantastic team at a small residential home for adults with sensory impairments, learning, and physical disabilities.

**Top-Rated Facility:** Join a dynamic environment where quality care is the top priority. Your home in Erdington boasts a stellar reputation for providing exceptional support and a nurturing atmosphere.

‍‍‍ **Rewarding Work:** Make a meaningful impact every day. As the Registered Manager, you'll have the opportunity to empower residents, support staff, and foster a warm, inclusive community.

️ **Charitable Mission:** Join forces with a respected charity dedicated to enhancing the lives of those in need. Be part of an organisation committed to creating positive change and championing equality for all.

**Key Responsibilities:**

- Lead and inspire a dedicated team of care professionals

- Ensure the delivery of person-centred care tailored to individual needs

- Maintain compliance with regulatory standards and uphold best practices

- Foster a supportive and inclusive environment for residents and staff alike

- Collaborate with stakeholders to drive continuous improvement and innovation

**Ideal Candidate:**

- Registered Manager with relevant experience in social care settings

- Strong leadership skills with a compassionate, person-centred approach

- Knowledgeable about sensory impairments, learning, and physical disabilities

- Excellent communication, organisational, and problem-solving abilities

- Committed to upholding the values and mission of our charity

- Level 5 in leadership and management or equivalent OR committed to securing this qualification within a set time-frame once in employment.

**Perks and Benefits:**

- Competitive salary and generous benefits package

- Ongoing training and professional development opportunities

- Supportive team culture and a fulfilling work environment

- The chance to be part of a positive, forward-thinking organisation making a real difference in people's lives

Ready to take the next step in your career and join a dynamic team dedicated to making a difference? Click Apply now!

Join a leading Aged Care provider as Care Manager in Bunbury, WA.
On Offer:

$124-135k inc super
Opportunity to make a significant impact on resident care and community well-being
Supportive work environment committed to professional development and growth
Up to $5k to cover relocation costs

The Role:
As a Care Manager, you'll play a pivotal role in ensuring the delivery of high-quality care to residents. Responsibilities include:

Providing clinical and care leadership with a person-centred approach
Ensuring compliance with policies and procedures
Proactively managing risk and implementing preventative measures
Engaging with residents and families to address concerns and build trust
Building strong relationships with healthcare professionals and community services
Supporting team development and maintaining high levels of engagement

Requirements:

Registered Nurse with AHPRA for a minimum of 3 years
Current


... Click here to view more detail / apply for Care Manager- Bunbury, WA

Reception Manager - Nights

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Thistle Park Lane_previously known as Great Cumberland Place situated in an outstanding central London location on the crossroads between Oxford Street, Park Lane and Hyde Park. The perfect spot to stay for a business trip or simply just experiencing London for leisure.

The Role

Our Reception Managers are key players in our reception teams. This role is ideal for those in management roles within a similar 4 or 5-star hotel environment, or for those currently in supervisory roles who are looking to take a step up to a management role. You will show excellent leadership skills and a track record of delivering results through your people. You will be responsible for delivering a seamless experience at the reception desk for every guest, as well and dealing with any queries that may arise, related to your department or not. Passion for guest service is essential as is a real interest in enhancing the performance of your team, as you will be responsible for recruiting, training and developing your people. The role also has a sales element, so you should be confident driving sales at the desk and through your team.

What we look for

* Creative and inspiring leadership

* Attention to the smallest details

* A passion for guest service

* Excellent communication

* Analytical skills Knowledge of Opera would be advantageous

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Customer Experience Manager
Apply now
Job no.: 494507
Work type: Full Time Permanent

Leadership of the Australian based Customer Service and Marketing Team to deliver exceptional customer engagement and positive experiences to both internal and external customers.


Summary:

Opportunity to join a great team environment
Full Time Permanent Position
Join an ASX listed company

About Us:
EBOS Healthcare is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The Opportunity:
The Customer Experience Manager

... Click here to view more detail / apply for Customer Experience Manager

Registered Manager - Swindon- £36,000 per annum
Join Voyage Care and Feel Valued, we reward your dedication with:
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service Swindon. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.
You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.
You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).
This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care is preferred as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

The Service Manager role is a full-time position, reporting to the General Manager Medical Specialties. The Service Manager will support the effective and efficient operational management of the services they are responsible for, ensuring delivery of high quality patient care services and effective use of the resources available. In this role you will work closely with the clinical team to manage the day to day operational issues and meeting of operational targets. This will also include the effective co-ordination of the team, management of budgets (including income), contracts, and agreed performance objectives. It will also involve working closely with the clinical leads on business planning and the development and continuous improvement of patient care processes.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Greener Facility Management Ltd, a renowned professional security company, is dedicated to providing safe and secure working environments across diverse sectors. Our commitment to client satisfaction and high-quality services has fueled our growth. As part of our expansion strategy, we are actively seeking a proactive and experienced Customer Service Manager to join our dynamic team.

Main duties include:

• Serve as the main point of contact for clients, ensuring a positive and professional relationship.
• Address client inquiries, concerns, and requests promptly and effectively.
• Lead and inspire a customer service team to deliver exceptional support.
• Gather customer feedback and work collaboratively with internal teams to improve service offerings.
• Oversee the resolution of customer issues, providing timely and effective solutions.
• Analyze data to assess and improve team performance.
• Review and streamline customer service processes for efficiency.

Skills and Education:

• Proven one year of experience as a Customer Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving skills and the ability to make decisions under pressure.
• Familiarity with CRM systems and customer service software.

Looking for a Regional Customer Service Manager to join a leading Property services company based in North London working on a Planned Maintenance contract

Offering a competitive salary of up to £60,000 + great benefits

This is an amazing opportunity for an experienced Regional Manager to join a leading organisation that is consistently growing.

• You will be covering various contracts across London and being responsible for overseeing and delivering a five star customer service experience to tenants and clients on various contracts.
• Be expected to provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner. Ensuring established policies and procedures are adhered to.

Requirements:

• Be an experienced and professional Regional Customer Service Manager with knowledge of Maintenance practices
• Able to lead a varied team of Managers, Team Leaders and Service professionals
• Develop and maintain valued relationships between clients and tenants
• Have extensive knowledge of repair systems and best practice

For more info on this role, please attach an updated cv and we will be in touch

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

**37 Hours a week***
**5 Year DBS Check
Enhanced DBS Check

The service manager plays an integral role you will be supporting individuals in the team with professional development, developing good practice and confidence in managing risk and informed, evidence-based decisions.

Using a strengths-based approach, you will support and enable the team to collaborate with individuals, families/carers, and other professionals to complete assessments and to be creative in how we achieve good outcomes for our customers with a focus on enabling people to retain their independence and to prevent or delay the need for longer term support.

You will be working in collaboration with health, therapy and community partners and experience of collaborating with our partner agencies is essential.

As the service manager your responsibility is to ensure that the work of the team is undertaken in line with organisational requirements including any business/governance processes, and that the service response is delivered promptly, effectively organised and evidenced