Total 2,821 Others customer service manager job vacancies in Manufacturing / Production category in The United States of America

工作要求：

• 候選人必須至少擁有會計領域的文憑、學士學位
• 至少 5-10 年製造業工作經驗
  學習能力強，工作態度積極主動，個性良好
• 良好的溝通能力、出色的分析和解決問題的能力、對實踐、標準、法律和法規的深入了解
• 能夠獨立工作，在緊迫的期限內完成工作並在壓力下工作
• 精通MS Office和ERP系統
• 有背景審計和稅務經驗，會說中文將是額外的優勢

工作範圍：

• 管理整體會計任務，包括準備每月管理帳目和相關的詳細分析清單。
• 確保每月5號之前及時向總部提交月度財務報告。
• 參與準備財務預測、預算和預測以支持決策。
• 透過收集成本資訊來監控成本會計功能，分析並推薦具有成本效益的解決方案。
• 準備稅務估算（CP204 和 CP204A）並審查稅務計算
• 建立並執行適當的會計方法、政策和原則。
• 提高職能效率並為初級員工提供指導和輔導。
• 協助ERP實施，協助年終財務審計及報稅。
• 與外部利害關係人（包括審計師、金融機構、監管機構、公司秘書和其他人員）聯絡，處理財務相關事宜。
• 執行部門經理/總監指派的其他臨時任務

平日：週一-週五-（5天）

工作時間 : 上午 8:00 – 下午 5:00

其他好處：

· 醫療福利

· 一般保險福利

· 12天年假/14天公休日

· 交通補貼

· 13 個月

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

要求 ：

• 候選人必須至少擁有學士學位或同等學歷；
• 至少8年製造業人力資源管理和行政管理經驗，以及至少5年同等管理經驗。
• 學習能力強，工作態度積極主動，個性良好
• 良好的溝通能力，優秀的分析和解決問題的能力。
• 能夠獨立工作，在緊迫的期限內完成工作並在壓力下工作
• 熟悉馬來西亞相關勞動法律、法規和就業政策。
• 精通MS Office和招募系統
• 熟悉外籍人員就業簽證工作並會說中文將是額外優勢

工作範圍：

• 協助領導，具體負責人力資源管理工作；
• 根據公司人員定位和用人制度，不定期組織職位分析工作，不斷修訂完善崗位說明書和職責；
• 負責員工招募管理，滿足各部門、各期間的用工需求；
• 負責公司的教育培訓工作，根據各部門的培訓需求制定年度/月度培訓計劃，並監督其實施；並具體負責第一線生產員工的培訓，包括規劃、組織執行、監督檢查；
• 負責企業文化推廣、員工關係、員工績效、員工考勤、薪資會計等管理工作；
• 負責部門各環節工作流程的設計與編寫、運作與維護、檢查與評審、持續改善或完善；
• 按時完成上級交辦的其他任務。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

工作要求：

• 具有大專及以上學歷，熟練電腦操作；
• 具備3年以上大中型生產型企業相關工作經驗，其中2年以上同職管理經驗；
• 了解ISO9001、IATF16949等企業行政事務管理與管理系統；
• 具備較強的組織能力、良好的溝通能力、積極主動；
• 擁有駕駛執照，並且精通普通話將是一個額外的優勢。
  

工作範圍：

• 全面負責食堂、交通、宿舍、辦公大樓、車輛等日常行政管理工作，並向人力資源及行政總監報告
• 負責食堂的管理工作
• 負責員工宿舍的管理
• 負責公司網路、寬頻、手機、電視等的管理。
• 負責行政用品、備用藥品等的採購、發放及日常管理
• 負責行政維護工作的監督管理
• 負責轄區公共設施設備及5S管理
• 負責員工文體娛樂活動
• 公司上級領導交辦的其他事項

津貼和福利

• 佣金和獎金
• 醫療保險
• 個人發展機會

工作要求：

• 專業：管理、人力資源、秘書：
• 6年以上製造業工作經驗，有類似職缺經驗者優先：
• 了解馬來西亞政策法規，熟悉勞動法規：
• 精通中文將是一個額外的優勢。

工作範圍：

• 規劃總經理的日程或行程，以確保日常事務的順利管理和最有效的利用時間；
• 專業、客觀地處理總經理交辦的事項；
• 傳達總經理的意見、通知、決定、訊息等；
• 跟進各部門相關人員的工作進展，確保問題得到有效解決；
• 協助總經理的客人接待工作；
• 按時完成總經理交辦的其他任務

津貼和福利

• 佣金和獎金
• 醫療保險
• 個人發展機會

We are seeking a Senior Product Manager who is a self-starter, ready to learn and experiment, and able to work both independently and as part of a team. A key driver of success will be the ability to focus on the highest leverage activities in the face of rapid change and new information, and the ability to independently drive activities all the way to successful completion. Role focus on Product that manages settlement, funding and all reconciliation activities with acquirers, processor and merchant partners.

The Senior Product Manager will be defining the integration needs for various partners, work closely with development organization in delivering requirements, tracking execution and in commercialization the product in market.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore. There may be additional opportunities to support worldwide businesses (e.g., Japan, Europe).

As a Senior Product and Customer Insights Manager, you will own and contribute to studies that measure Amazon's end-to-end experience. You will drive studies across multiple product lines (e.g., media, consumer electronics, apparel), geographies and departments (Retail, Marketplace, Digital), partnering with senior business leaders in developing studies and following-up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly build your skill set and address new challenges.

You will help Amazon continually raise the bar and help achieve our vision: to be Earth's Most Customer-Centric Company. If this role is right for you, you will be excited about the opportunity to be our Customers' advocate and influence their experience on Amazon!

Key job responsibilities

• Manage ambiguity: understand complex business problems across business units, geographies and product lines to create hypotheses. Translate these into analyses and identify meaningful insights that help Amazon improve our customer experience
• Study management: lead large and complex studies, including scoping with business leaders, study design, data collection, data analysis, recommendations, and presenting results to senior management
• Stakeholder management: Build strong relations with stakeholders to understand priorities, define the roadmap, and to collaborate on studies and actions to improve our customers' experience

About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions, dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision Experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Basic qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 5+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Supports the Product Lead in the end to end product development process including actively reviewing the life and health products, providing recommendations on enhancement, withdrawal or development of new products.

Key Responsibilities:

• Conducts market research on new product developments and prepare analysis to provide insights on market trends, differentiating product proposition and competitive comparisons to support new product development.
• Supports in conducting focus groups with distribution/customers to test out new product ideas or get feedback on existing products.
• Responsible for drafting and updating product specifications and assist in preparation of product presentation for Life and Health Executive Committee’s evaluation and approval.
• Collaborate with key stakeholders from the product implementation workgroup (e.g. distribution, operations, actuarial and product marketing) to channel inputs into the product proposition, manage delivery timeline and resolve any implementation issues.
• Responsible for drafting of new product launch training slides, drafting/updating of product related materials (such as product summaries and product factsheet) as well as reviewing of product/fund materials, policy contract and FAQs.
• Supports on the communication and drafting of product launch announcements.
• Supports on the post product launch monitoring.
• Keep abreast of market developments through market intelligence, research and competitive analysis, translating these into insights on market trends, business implications or new product ideas.
• Supports the Product Lead in the product review/performance and marketing initiatives such as campaigns and reviewing of materials, providing inputs, etc.

Qualifications:

• Degree in any field
• 5 to 8 years in the life insurance industry with experience in product development/ pricing, exposure to proposition development and project implementation
• Individuals with strong insurance development/business experience will also be considered
• Good knowledge of life and health products
• Insurance qualifications would be advantageous
• Analytical, detailed, results driven and is comfortable to work with tight timelines
• Good knowledge of market trends and business oriented
• Good communicator and able to work with multiple stakeholders

Organization Description

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Title: Product Manager

Location: Singapore

Industry: IOT

Perm

Responsibilities:

• Define and prioritize product features based on market research and customer feedback.
• Work with engineering teams to deliver high-quality product releases on time.
• Collaborate with design teams for user-friendly experiences.
• Analyze data to track product performance and identify areas for improvement.
• Maintain pricing plans and stay updated on industry trends.
• Serve as the main point of contact for product inquiries and feedback.

Requirements:

• Bachelor's degree in computer science or related field.
• Over 5 years of experience managing and launching software products.
• Strong technical background in software development.
• Knowledge of IoT products and smart devices is a plus.
• Excellent communication and problem-solving skills.
• Ability to work effectively with cross-functional teams.

Job Scope

• Analyse section profit/loss of projects and providing cost control and cost effectiveness strategy.
• Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-centre load.
• Manpower balancing and deployment strategy with manpower skill set.
• Support other function activities within the company to achieve the overall business goals and objectives and Implement process improvement.
• Authorize the appropriate use of performance monitoring and statistical techniques.
• Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements and Qualifications

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engineering / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem-solving skill, as well as dynamic in planning and result oriented.

Production Manager based in Walsall

Afternoon shifts

£49k per annam

33 days annual leave

x2 death in services

13.45pm - 22.00pm Monday to Friday

Will be working for a Food recycling company

Duties of a Production Manager based in Walsall

• Managing and motivating a small team of people
• Training and developing staff
• Dealing with any issues on site, problem solving

Experience required for a Production Manager based in Walsall

• Performance Management
• Lean Processes
• Health and Safety

Working hours of a Production Manager

• Afternoons - Monday to Friday 13.45am to 22.00pm

If you wish to apply for the Production Manager role please click apply and attach your CV

Manufacturing Manager / Production Manager

Aylesbury

£40,000 - £60,000 DOE

A brand new position has become available within a R&D Manufacturing facility in Aylesbury. This role will not only challenge your creativity but also give you an opportunity to create your own stamp on a new management role within a business set to double it's size over the next 2 years.

The main responsibilities will be as follows:

Team size - 12 - Production Engineers, Design Engineers
Working alongside the Quality Manager & Design Manager
Oversee all aspects of manufacturing operations, including production planning, scheduling, and resource allocation etc
Lead and mentor the production team.
Implementing KPIs within the department and ensuring they are hit.
Assisting in Non Conformance reporting.
Purchasing of materials and spares
Production Planning - Stream line the process
Current is High Quality/Low volume production

To be considered for this position you would need to of had experience within a Production Management or Manufacturing Management position previosuly. Ideally have worked your way up through a Production Engineering role so you can demonstrate an understanding of the full manufacturing process.

The package will be bespoke due to it being a new role so please contact Becka for further information.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, daily stand-ups.
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key digital product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights

Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous but not a must.