Total 8 Internship customer service manager job vacancies in The United States of America

WHAT IS SMALL BUSINESS SELF EMPLOYED THE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
SBSE-Small Business/Self Employed Operating Division - CAMP EXAM

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Conducts independent examinations and related investigations of complex income tax returns filed by individuals or business/organizational entities. Examinations may also contain special audit features or anticipated accounting, tax law, or investigative issues of more than usual difficulty or complexity.
• Conducts examinations of complex individual and business taxpayers involved in activities or transactions designated or structured to hide or conceal income such as offshore activities, multiple related entities and other means using a wide range of financial and other investigative skills.
• Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conduct concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals.
• Identifies issues to be pursued based on large, unusual or questionable items which produce significant tax or compliance effect and utilizes the appropriate tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals.

WHAT IS THE INDEPENDENT OFFICE OF APPEALS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
APPEALS - SPECIALIZED EXAM PROG AND REF AREA 11

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Analyzes developments resulting from litigation, legislative action, regulations, and departmental policy and initiates changes in areas where necessary.
• Advises the Division Commissioner or Division Director/Director, Technical Guidance, or Director ACA on issues pertaining to uniform interpretation and application of laws involving ACA or organizations exempt from income tax, and procedural and administrative provisions with respect to such organizations.
• Reviews proposed legislation and regulations and proposed revenue rulings for adequacy and accuracy, and advises Division Commissioner or Division Director/Director, Technical Guidance or Director ACA on potential areas of controversy or conflict and overall technical soundness of proposals, and evaluates the effect of legislation and court decisions on programs.

WHAT IS THE Small Business Self Employed (SBSE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: SBSE CAMP EXAM - Campus Exam/AUR Ogden

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Conducts independent examinations and related investigations of the most complex income tax returns filed by individuals, small businesses, organizations, and other entities. May include those with diversified activities, multiple partners, and operations of national scope. Assignments require an integrated analysis of intricate and complex accounting systems, business activities, and financing.
• Conducts examinations of complex individual and business taxpayers involved in activities or transactions designed or structured to hide or conceal income such as offshore activities, multiple related entities, and other means using a wide range of financial and other investigative skills.
• Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conducts concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals.
• Evaluates the content of new and modified legislation and assesses the impact on the program.

WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: TEGE - Tax Exempt Organizations and Government Entities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Receives assigned cases and conducts a pre-examination/compliance analysis of the filing history and other available data of the entity to develop the plan for conducting the examination, compliance contact or need for a team approach to identify the areas with the greatest potential for compliance initiatives.
• Conducts compliance and outreach contacts, income, employment tax exams, cash transaction compliance reviews, of large Tribal Governmental entities and related enterprises with several operating subdivisions. These cases involve scrutiny of computerized accounting data; extensive research of tax laws, regulations, etc. to locate pertinent related precedents. Prepares a comprehensive report to the Indian Tribal governmental official on the results of the examination, or provides feedback of the results of the compliance contact.
• Identifies previously unknown potential areas of non-compliance requiring policy determinations, legal interpretations or law changes to promote voluntary compliance. Provides research data to the Outreach Planning and Review (OPR) Staff for trend analysis.
• Organizes and conducts examinations of other kinds of tax returns and special examinations, such as claims, collateral requests, withholding on non resident aliens, or potential fraud. Serves as a coordinator or member of a specialist team in Tax Exempt Bond, Exempt Organization large case, Federal State Local Government or other functional examinations.
• Coordinates the conduct of full compliance checks of Tribal Governments with several operating subdivisions potentially nationwide, to determine that all required returns such as Employment Tax, Information Return Reporting, Excise, or Employee Plans returns are filed. Identifies the need for related Income Tax, Tax Exempt Bond, or deferred compensation specialists to join the team and makes referrals to the appropriate function.

WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED DIVISION (SB/SE) DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: SBSE Camp Exam.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Classifies and selects income tax returns which cover a diversified spectrum of individual and business taxpayers to include sole proprietorship, partnerships, small and medium size C Corporations, S Corporations, employment and excise tax returns, and entities having several operating subdivisions including the more complex claims for refund, amended returns, Forms 1120X, and tentative allowance cases showing changes in tax liability. Identifies special audit issues of more than usual difficulty or complexity.
• Identifies package audit features to determine if other required returns such as information, excise, or specialty returns are needed and may requisition them to ensure concurrent examinations are conducted when warranted.
• Applies a comprehensive knowledge of the Internal Revenue Code, rulings, court decisions, agency policies, regulations, and practices to classify and select returns which have the highest potential for non-compliance.
• Identifies issues to be pursued based on large, unusual, or questionable items that produce significant tax or compliance effect. Recognizes indicators of fraudulent activity and develops appropriate referrals.
• Utilizes standard accounting methods and techniques to classify and select returns, and develops information regarding the income and financial operations of taxpayers.

WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX EXEMPT AND GOVERNMENT ENTITIES (TE/GE) DIVISIONS?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Individually, or as a team member, plans and conducts examinations using extensive and specialized knowledge of accounting techniques, practices, and investigative audit techniques to examine and resolve various tax issues of individuals and business organizations that may include extensive subsidiaries with operations of national and/or international scope.
• Evaluate the priority issues identified as part of the central classification process and provide feedback regarding issues throughout the examination process. Based on the feedback discussions, adjusts the scope of the examination by expanding or contracting the issues. May serve as a member of a classification team responsible for the identification of priority issues for examination.
• Works in partnership with the Senior Revenue Agent in developing significant tax compliance issues, by collaborating with appropriate practice areas, examiners, Counsel, Appeals, and other specialists to leverage and expand complex issue expertise and ensure consistent application and interpretation of tax law.
• Conducts independent examinations and related investigations of the most complex income tax returns filed by individuals, small businesses, organizations, and other entities. May include those with diversified activities, multiple partners, and operations of national scope. Assignments require an integrated analysis of intricate and complex accounting systems, business activities, and financing.
• Conducts examinations of complex individual and business taxpayers involved in activities or transactions designed or structured to hide or conceal income such as offshore activities, multiple related entities, and other means using a wide range of financial and other investigative skills.
• Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conducts concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals.
• Conducts independent examinations of the largest and most complex exempt organizations including private foundations, cooperatives, and relevant business entities. May also make quasi-legal determinations an as need basis concerning the entitlement of the largest and most complex exempt organization to initial or continued exempt status with respect to taxes.
• Determines the most effective avenue for investigation and review of operations, which normally requires adapting audit and investigative procedures to unique and special situations. Cases involve issues which are without precedent or subject to conflicting precedents.
• Prepares the audit plan and acts as team leader in examinations of exempt organizations requiring team audit approach. Exercises alertness in detecting subtle indications of fraud during the course of examination.
• Either as a team member or in support of a Team Case Leader works the most complex and complicated accounting, auditing, computational and procedural issues within Appeals. Deals with corporate taxpayer representatives to resolve issues such as complex depreciation, investment tax credit, restricted interest, net rate interest, future interests, adjustments to capital structure, valuation and cost analysis, and change of the accounting methods.
• Reviews and analyzes Revenue Agent, Appeals Officer, and Counsel Attorney instructions, reports, case files and support statements, and interprets tax law court decisions, and legal opinions to determine and prepare accurate computations for the most demanding and complex Appeals cases. Cases may involve precedent setting determinations and invariably demand considerable judgment and knowledge in order to interpret case documents and apply the tax law.
• Prepares statutory Notices of Deficiency for the most complex un-agreed cases. This necessitates the detailed analysis of case materials prepared by the Revenue Agents and Appeals Officers, the review and application of the Internal Revenue Code, regulations and court rulings, and the provision of all pertinent computations and written explanations to state the tax adjustments and their basis. Notices as formal legal instruments must accurately and comprehensively state each adjustment so that the taxpayer may prepare allegations of error while permitting the government all possible defenses.

WHAT IS THE TAX EXEMPT GOVERNMENT ENTITIES (TEGE) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

TEGE - Exempt Organizations and Government Entities


The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Independently analyzes and reviews the most difficult completed Employee Plans determination and examination reports involving large and complex pension, profit-sharing, stock bonus and bond purchase plans.

Reviews determinations, amendments, curtailments, terminations and examination reports.

Determines the nature and extent of technical review necessary and determines whether cases are approvable or require further explanation or modification.

Reviews the tax law, accounting and procedural aspects of assigned plans and returns including related proposals.

Typically, cases contain the most difficult tax and accounting problems and other features of special importance or impact such as those involving conflicting precedents, questionable tax practices or major tax fraud.

Thoroughly reviews the tax law, accounting and procedural aspects in reviewing correspondence cases and reviewing telephone calls. Determines the correctness of conclusions reached. Typically, cases contain the most difficult tax and accounting problems and other features of special importance or impact such as those involving conflicting precedents, questionable tax practices or major tax fraud.

Mastery of the knowledge of tax law, precedents, rulings and court decisions relating to exempt organizations and employee plans, and skill in applying tax laws in cases of great significance or in issues of considerable complexity, controversy or impact.

WHAT IS THE APPEALS (AP) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Office of Appeals Specialized Exam Prog and Ref Technical Support

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Prepares audit statements with appropriate schedules and exhibits to reflect finally determined adjustments, tax liabilities and additions thereto on cases encompassing all types of taxpayers (individuals, corporations, partnerships, trusts, estates) engaged in all phases of economic activity where income may be derived from many sources and where several operating sub-divisions may exist. Cases involve income, profits, estate, gift, excise, and employment taxes. Analyzes and interprets Appeals case file documents, Internal Revenue Agent work papers and Revenue Agent Reports generated on a variety of tax computational software applications. Prepares recomputations as needed for refund litigation cases.
• Performs all necessary tax computations, and assigned accounting review studies on complex cases settled by the Appeals Office or by Counsel, e.g., adjustments to capital structures (recapitalization, liquidation, consolidation); estates involving residuals with more than two interrelated unknowns; cases involving overpayments which are subject to Joint Committee review; accounting problems of affiliated groups and multiple operating units; tax problems of investment trusts, banks, mutual institutions, public utilities and foundations; depletion for multiple operating units; partnerships - basis of transferee-partners in trust, TEFRA computations and processing, and restricted and net rate interest.
• Prepares Rule 155 computations in Tax Court cases giving effect to the Court's opinion and any stipulated adjustments. Assures that all necessary adjustments are taken into account in computing corrected tax liability which becomes the basis for the Court's decision. Prepares draft stipulations expressing the tax effect of agreed disposition or complex cases docketed for trial before the United States Tax Court.
• Serves as consultant and advisor to Team Managers, Appeals Officers, and Counsel Attorneys with respect to the complex statutory provisions relating to tax accounting problems and current procedures affecting audit features in cases under consideration. Devises computation formats reflecting new legislation or precedent court decisions where no forms are available or applicable, and in order to standardize computation formats for future cases of a similar nature.
• Prepares computations in order to determine jurisdictional limits of Joint Committee cases. Prepares computations and explanations for the drafting of Joint Committee letters containing final determinations of IRS. Obtains and analyzes information from transcripts of account, tax returns and other documents for utilization in the preparation of statement of account. Prepares final computations when taxpayers do not petition the Tax Court after receipt of a statutory notice of deficiency, or when they do petition, but their case is dismissed without trial. Prepares tax analysis work sheets on cases involving deficiencies or overpayments in which the collection of or allowance of interest is restricted or prohibited by law. Upon request of Appeals Officers or Counsel, prepares tentative computations, schedules and exhibits reflecting the impact of legal options or settlement possibilities.