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Job Summary
Director, Product Design - Global Marketplace
JOB DESCRIPTION
Location: New York
Contract Terms: Permanent, 40 hours per week
THE TEAM
As designers at Ticketmaster, we create. We create beautiful moments that remind millions of our fans why they love live entertainment so much. We create access so they can make their next, unforgettable live event memories. We create delight.
We're at the start of an exhilarating new chapter where the successful candidate will spearhead the design of new best in class global experiences that millions of fans all over the world will use to access the biggest names in music, sports and world tournaments spaces and make unforgettable memories.
We're looking for an experienced and confident Director, Product Design - Global Marketplace who can shape this new future with our amazing global team and embark on this exciting journey with us.
THE JOB
As Director, Product Design – Marketplace, you will lead your team to create best-of-breed, next generation fan experiences for a major product area and/or multiple products within our Ticketmaster’s flagship Global Marketplace. You will provide product design direction and delivery strategy for short- and medium- term business priorities. You will craft, socialize, and activate your own product design strategy, research & brand vision, and manage design programs at global level through strategic relationship building and alignments.
You are accountable for all UX research & UI design deliveries, process, quality & standards, and stakeholder management for your assigned areas, as well as the overall success of your products and team. You will influence and coach your team members to achieve design excellence, ease of use, and excellent product performance.
WHAT YOU WILL BE DOING
Product Delivery, Strategic Planning and Alignment
Design Team and Infrastructure Management
Team Growth, Development, Innovation, and Thought Leadership
WHAT YOU NEED TO KNOW
YOU (BEHAVIOURAL REQUIREMENTS)
The following attributes determine how the role will be carried out and are required to be a success:
TICKETMASTER VALUES
Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right
Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others
Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
CULTURE
We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First. #LI-JCK #LI-Hybrid
The expected compensation for this position in NYC is:
$192,000.00 USD - $240,000.00 USDThe expected compensation for this position in Westchester is
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee’s salary history will not be used in compensation decisions.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law. It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County. Similar positions located outside of Westchester County will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Westchester County, a potential new employee’s salary history will not be used in compensation decisions.
Official account of Jobstore.
Job Summary
JOB DESCRIPTION
Location: New York, New York
Division: Ticketmaster
Contract Terms: Permanent
THE TEAM
At Ticketmaster, we're at the start of an amazing new chapter. As the thrill of live events returns, we're unifying our fan platforms into a single best in class global experience to help millions of fans all over the world access the live entertainment they love and make unforgettable memories.
We're looking for a seasoned, impact-minded Senior Director, Product Design – Global Marketplace who can help us charter this new course with our amazing team around the world.
THE JOB
As Senior Director, Product Design – Global Marketplace, you will provide a compelling vision to create and anticipate best-of-breed, next generation fan experiences for key product areas within Ticketmaster’s flagship Global Marketplace. You will provide short- and medium-term product design strategy, research & brand vision, and design program management at global level, and contribute to medium to long term growth initiatives as required. You will also help build a bench of next generation design leaders for Ticketmaster and guide them to innovate and excel.
You will be accountable for the overall success and performance of your product areas, but also how our fan experiences and future-facing vision stack up against the exceptionally competitive and ever-changing digital landscape. You will also be measured on how successful your stream leads have cascaded Ticketmaster’s exceptionally high design standards and principles into their teams’ day-to-day product objectives and deliveries. The team under your management will be expected to achieve and demonstrate visible and measurable success in product and personal performance.
WHAT YOU WILL BE DOING
Product Delivery, Strategic Development and Alignment
Design Programs and Infrastructure Management
Team Growth, Development, Innovation, and Thought Leadership
WHAT YOU NEED TO KNOW
YOU
The following attributes determine how the role will be carried out and are required to be a success:
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
#LI-Hybrid
The expected compensation for this position in NYC is:
$220,000.00 USD - $275,000.00 USDThe expected compensation for this position in Westchester is
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee’s salary history will not be used in compensation decisions.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law. It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County. Similar positions located outside of Westchester County will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Westchester County, a potential new employee’s salary history will not be used in compensation decisions.
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Job Description
Position Description:
Director, Product Line Technical Lead, Experimental Design and Execution
We are seeking an energetic and collaborative person to join the Research and Development Sciences value team responsible for enabling data and technology products and services that accelerate our scientists’ ability to discover and develop innovative medicines that change the course of human health.
As the technical leader of the Experiment Design and Execution (EDE) product line you will develop and evolve a vision for the suite of products that enable the workflows of scientific experimentation and direct a cross functional team to the successful realization of that vision, solving challenging business problems by bringing together technologies, capabilities, and talent to create products that deliver insight, efficiency, and fantastic user experience. You will help define the standard of excellence in product management in our organization and combine this with your knowledge of drug discovery and development to inspire the cross-functional product organization to deliver value to our scientists.
You will be responsible for identifying opportunities that lead to the growth of our products through constant improvement and innovation while also ensuring consistent delivery and stable operation of products. You will use your knowledge of these products to promote their meaningful use by giving product demos, sharing user stories, and showing the connection of our data and technology products to our mission to serve patients.
Requirements:
Single point of accountability for Experiment Design and Execution (EDE) Product line technology vision, roadmap, and delivery ensuring strong architectural alignment of products in the product line. Proactively seek to understand technology trends, vendor marketplace and upcoming business needs to guide product teams on providing forward looking technology solutions.
Ensure strong architectural alignment of products in the product line with the overall outcomes and success metrics of the Research and Development Sciences value team through setting and managing Objectives and Key Results (OKRs)
Evaluate and provide input into strategic plans for other product lines across the Research and Development Sciences value team, identifying opportunities for experiment design and execution platform products to accelerate value delivery by user-experience product teams through creation of reusable services and capabilities.
Coach, guide, and manage a team of technical leads, engineers, architects across product line to own technology solutions from conception to retirement, aligned with key architectural design patterns
Ensure ongoing compliance with regulatory safety, GMP and Validation requirements. Ensure all systems are designed, built, and operated to full SDLC requirements.
Ensure products within the product are meeting/exceeding business enablement, life cycle management SLAs and adherence to policy compliance procedures with performance metrics in place to track actual relative to goals and identify opportunities for improvement.
Become the key evangelist of EDE products and engage with experts within and outside of our company.
Position Qualifications:
Education Minimum Requirement:
Required Experience and Skills:
Minimum of 10 years in technology product management or in IT leadership roles in complex matrix environments supporting scientific discipline such as biology, chemistry, or computational sciences
Has managed technical product teams and architects. Proven experience in team building, mentoring, and leadership with a demonstrated ability to inspire others to follow a common vision. Ability to function in geographically distributed culturally diverse environment.
Worked with lab management products and technologies such as notebook, lab information management, Sample Management, registration, archiving etc.
Has experience with technical and/or solution architecture, driving better and purposeful decision making on capability and last mile solutions across the value team, experience and comfort making build-buy-assemble decisions as well as technology stack decisions.
Awareness of relevant industry business, information and technology trends in lab systems. Demonstrated knowledge of business processes and industry/market trends within the biopharmaceutical scientific space.
Strong communication skills with ability to align the organization on complex technical decisions. Proven negotiation and guiding through influence skills, along with good problem-solving skills.
Demonstrate strategic thinking skills and an eagerness to learn scientific processes, drug discovery and development processes, regulatory requirements as necessary to solve problems.
Preferred Experience and Skills:
Five or more years in a Drug discovery environment is preferred.
Worked with Product Management tools like Jira, Jira Align, Workboard and has worked in agile methodologies (scrum, Kanban etc.)
Extensive hands-on experience with one or more Inventory & Sample Management solutions, Entity Registration Systems, Lab Information Management Systems, Electronic Lab Notebooks, Request Management and/or Resource Planning systems, Chemical Registration and other laboratory software systems is desired for this position.
Worked with one or many of the following suite of products Titian, Brooks, Dotmatics, Scilligence, Biovia, Revvity, or Benchling software will be added advantage.
Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include Human Resources, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.
Expected salary range:
$164,800.00 - $259,400.00Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
25%Flexible Work Arrangements:
Not ApplicableShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
naOfficial account of Jobstore.
About the team
Salvador Dali once famously said “Have no fear of perfection -- you’ll never reach it”. We love you Dali, but you kinda don’t know the design team at slice. Meticulousness, unconventional, creativity - 3 strong pillars that make every design ever created at slice perfection. Check out our website and you know we ain’t lying.
About the role
Gives you the opportunity to build your own team to build a product/brand image that you and all of us can be proud of. Upbringing is crucial and we want to trust you with it. We want our Designs to go down in history, with your signature on it. Join us and be the design of the company that replaced credit cards. Feedback is breakfast of champions, and we'd ensure you'd get as much as you need to iterate and improve to reach our mutual goal of building a world class product.
What You will do
Official account of Jobstore.
Director of Drug Product Development
Process and Product Design, Redmond WA
Just-Evotec Biologics is looking for a Director of Drug Product Development to join a fast-paced, collaborative, and multidisciplinary team to lead all aspects of drug product development for the advancement of low-cost biotherapeutics manufacturing. The Director is responsible for strategic oversight and leadership of the full scope of drug product activities for novel biologics and biosimilars from pre-clinical through commercialization. This role requires a strong technical background in biologic drug formulation, process development, manufacturing and drug delivery. A proven track record of technical skills in this area, experience leading groups of scientists, experience with early and late stage regulatory filings and regulatory interactions, and experience working effectively with third-party DP CMOs is essential. Familiarity with analytical characterization and a working knowledge of CMC manufacturing is required.
Responsibilities
· Lead and grow a diverse group of scientists encompassing all aspects of biologic drug product development from pre-clinical through to commercial
· Optimize strategies for formulation development, stability study design and execution, and drug product manufacturing that increase efficiency and de-risk projects
· Lead efforts to identify, evaluate and champion new DP technologies to support the mission of low cost biotherapeutics for all
· Collaborate across the organization and be a key member and contributor to the Process Design Leadership Team
· Be a technical resource on DP for biologics and biosimilars for Discovery, Process Design, Quality, and Manufacturing, as well as a resource and subject matter expert for clients, service providers and collaborators.
· Serve as a formulation development lead and/or oversee leads on cross-functional project teams.
· Manage and develop staff, and manage capital and resource planning
· Develop and refine DP strategies that incorporate best practices and regulatory expectations
· Support successful DP manufacturing for client projects through external CMO’s
· Represent Just at external meetings and conferences
Qualifications
· Ph.D preferred in a relevant field (e.g. biochemistry/chemistry, pharmaceutical sciences, chemical engineering) with 10+ years of experience in the biopharmaceutical industry
· Strong expertise in formulation, DP process development and drug delivery for biologics and biosimilars including frozen, liquid and lyophilized formulations in vials, pre-filled syringes and devices.
· Experience in DP development for commercialization including risk assessments, process characterization and validation.
· Strong knowledge of regulatory guidelines and practices and experience authoring IND/IMPD/BLA/MA sections and USP/Ph.Eur.
· Experience with high throughput automation and data systems
· Proven track record of scientific, management and leadership skills and ability to work collaboratively and flexibly in a team environment with other functions to solve problems and deliver projects.
· Experience with resource planning tools, capital planning and budgeting, and allocation and tracking of resources and equipment
Excellent written and verbal communication skills, including the ability to communicate effectively over teleconference and web-based meetings are necessary.
The base pay range for this position at commencement of employment is expected to be $180,000 to $230,000; Base salary offered may vary depending on individual’s skills, experience and competitive market value. Additional total rewards include discretionary annual bonus, comprehensive benefits to include Medical, Dental and Vision, short-term and long-term disability, company paid basic life insurance, 401k company match, flexible work, generous paid time off and paid holiday, wellness and transportation benefits.
Evotec (US) Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, age, disability, genetic information, gender expression, gender identity, national origin, religion, sexual orientation, or veteran status.
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