Total 21 fulfillment planner job vacancies in Finance / Banking / Insurance category in The United States of America

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.
• Perform proper follow up to ensure resolution within SLA.
• Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.
• Provide support on IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL RAPID, OCOE, and educate/guide customers on product and system navigation.
• Provide support on IDEAL forms enquiries/clarifications/rejections.
• Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.
• Any other tasks/duties that may be assigned.

Requirements

• Customer-centric, with at least 2-3 years of working experience in Call Centre environment
• Effective communicator, able to work independently in a strategic manner.
• Good Knowledge of Corporate Products is an advantage
• A structured team player and individual with the ability to manage multiple projects simultaneously
• Good change management mindset & skills.
• Innovative and creative in problem solving
• Excellent written and verbal communication skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Fawkes and Reece are currently assisting an award-winning main contractor with their search for an experienced Senior Cost Planner to join their successful Surrey-based team. Reporting to the Cost Planning Director - our client are seeking an individual who can demonstrate a stable employment track-record working for UK main contractors/developers - working across a range of project sectors.

Duties Include

• Production of Client's Budgets.
• Produce and develop detailed Cost Plans.
• Attend Design Team meetings.
• Produce and issue Tender Documentation.
• Analyse Tender returns and prepare reports to Clients.
• Implement and manage both Single Stage and 2 Stage procurement processes.
• Develop Value Engineering processes with the Client and Design Team.
• Prepare contract documentation for projects.
• Produce Client Cost Reports.
• Implement Change Control procedures, monitor design changes and advise the Client of cost implications.
• Agree variations with Contractors.
• Undertake interim valuations and agree with Contractor's QS.
• Manage and Report on Client's cash flow.
• Have an awareness of the concept of Risk apportionment through various contract types.
• Prepare and Agree final accounts with Contractors.
• Mentor and assist with the professional development of junior members of the Cost Planning Team.
• Actively Market and Develop the Cost Management Brand.
• Assist with winning work at the appropriate margin level.

For more information apply today or call Anthony at Fawkes and Reece in London.

Fawkes and Reece are currently assisting an award-winning main contractor with their search for an experienced Senior Cost Planner to join their successful Surrey-based team. Reporting to the Cost Planning Director - our client are seeking an individual who can demonstrate a stable employment track-record working for UK main contractors/developers - working across a range of project sectors.

Duties Include

• Production of Client's Budgets.
• Produce and develop detailed Cost Plans.
• Attend Design Team meetings.
• Produce and issue Tender Documentation.
• Analyse Tender returns and prepare reports to Clients.
• Implement and manage both Single Stage and 2 Stage procurement processes.
• Develop Value Engineering processes with the Client and Design Team.
• Prepare contract documentation for projects.
• Produce Client Cost Reports.
• Implement Change Control procedures, monitor design changes and advise the Client of cost implications.
• Agree variations with Contractors.
• Undertake interim valuations and agree with Contractor's QS.
• Manage and Report on Client's cash flow.
• Have an awareness of the concept of Risk apportionment through various contract types.
• Prepare and Agree final accounts with Contractors.
• Mentor and assist with the professional development of junior members of the Cost Planning Team.
• Actively Market and Develop the Cost Management Brand.
• Assist with winning work at the appropriate margin level.

For more information apply today or call Anthony at Fawkes and Reece in London.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

This role is to lead, coach, and manage a team of Customer Service Officers (CSOs), monitor individual and team performance and to ensure KPIs are met in achieving customer satisfaction, operational efficiency and teamwork.

• Achieve individual goals/targets/service levels of the BusinessCare Team.
• Stay on top of all daily issues, ensure accuracy and compliance in all areas.
• People management – demonstrate effectiveness in developing and coaching team members in meeting individual & team service standards, campaign targets.
• Adhere to professional standards of behaviour & conduct in dealing with customers & fellow staff.
• Flexibility in work deployment and projects when business and BusinessCare needs arise.
• Proactively identify opportunities and process improvements within the team.
• Support and lead operation improvement initiatives within BusinessCare.
• Work RelationshipDirect reporting to Operations Manager with supervisory relationship to > 20 CSOs
  Working relationship with various Operations units, Technology team, Business units and Product owners

Requirements

• Degree holder with minimum 10+ years track record within client services team lead experience with strong knowledge of corporate transactional banking products.

Apply Now​

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Up to $2500 + AWS

5 Days: Mon-Fri (9am - 6pm)

Location: Labrador Park

Job Scope:

- Make follow-up phone calls to clients.
- Help clients submit their applications for credit facilities using the bank system.
- Follow up with clients and the processing team regarding outstanding papers.
- Create and provide day's end reports to management.
- Respond to client objections.
- To address the challenges and concerns of the clients, work closely with the relevant departments.
- There will be product and system training available.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

RK Recruitment Pte Ltd | EA License No.: 20C0280

Joceline Lim Shuet Er | EA Personnel No.: R22108933

Fawkes and Reece (London) are currently assisting a very highly regarded UK-wide Main Contractor with their search for an experienced Cost Planner to join their growing team.

The business is focused on Major London and Southeastern projects (New Build) and work on schemes across multiple market sectors, inclusive of;

• Education
• Commercial
• Residential
• Health-care
• Retail
• Hotels and Leisure
• MOD, MOJ and Prisons

Key Duties

• Prepare project approximate estimates, bills of quantities, cost plan measurements and project initial cost plans updating plans as design develops
• Attend design team meetings and work with the design and planning team during the design stage of projects
• Handover final cost plan to the estimating team for tender enquiries and procurement
• Review and agree best procurement routes for each work package. i.e., specification and drawings, CDP elements, fixed price lump sum, schedules of quantities
• Produce detailed tender analysis of quotes for all trades
• Monitor the stages of PCSA periods ensuring costs are continuously compared with original forecast.

You will be joining a vibrant, highly successful team who are market leaders in their sector. The team is driven with proven self-starters and work winners and projects are valued up to £150m, but typically between £30m-£60m.

This role will report into our client's UK Cost Planning Director, and experience of using Cost X software would be highly beneficial. Our client are looking for an individual who is driven, ambitious and interested in progressing their career.

The business will only consider candidates who can demonstrate a stable employment track record, this role will also require previous Cost Planning/Cost Consultancy experience with either consultancies, main contractors, or developers (UK Based).

For more information, please contact Khai Lauer in the London Office or apply today