Total 1 Internship fulfillment planner job vacancies in Sales / Marketing category in The United States of America

Compensation Details:

$22.00 Per Hour

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

Job Description:

E-Commerce Operations and Fulfillment Internship 2024 Summer Internship (Full Time/Paid/Hybrid)
 

2024 Summer Internship Program

The Ace Internship program allows you to apply skills and knowledge you're learning in College today, while contributing in a hands-on environment to fit your career objectives, complement your academic work and enhance your learning. Here’s what you will take away from your experience this summer:

• Real hands-on experience in your assigned department/function with day-to-day projects, responsibilities, accountabilities and deadlines.
• Opportunity to partner with other interns over the summer on a Capstone project, presenting your findings and recommendations to Ace’s Leadership
• Q & A with Ace’s CEO and Senior Leadership team
• Resume Workshop to help you prepare for future opportunities
• Opportunity to volunteer through the Ace Hardware Foundation
• Teambuilding activities and more.
   

Your internship experience at Ace will give you the knowledge and skills future employers will look for! Want to hear more? Please review our Glassdoor comments from former interns!

Your Responsibilities
 

Your primary focus as an eCommerce Operations and Fulfillment Intern will be in the following areas:

Key Deliverables
Buy Online Delivery from Store (BODFS) program optimization

• Store Radius / Polygon coverage analysis
  • Identify gaps/opportunities in current coverage map
  • Identify overlapping coverage and impact of expanded 20 mile Doordash radius
  • Determine Sales and Customer Reach impact of expansion (ex: 1 mi = 10k potential customers in urban environment)
  • Recommendations for store radius settings by population density
• Price point analysis – what should store be charging for same day/next day
   

Freight delta analysis

• Use a finite data set to expose trends and gaps in what is charged to customers for ship to home vs what Ace is charged by Fedex
  • Determine avg. gap per order
  • Perform an analysis of what is driving this gap (surcharges, product types, etc)

Secondary Workstreams
Customer Journey Mapping by Fulfillment type (ISP, STS, STH, BODFS)

• Identify pain points in current flows and ideate monitoring checklist

Top & Bottom store assessment(s) – gap analysis

• Cancellations
• Ready in 15 minutes

Cancel Verbatims

• Categorization and frequency of free-text cancel reasons

The ideal intern will possess the following:

• Working towards a bachelor’s degree in the following area(s): Marketing, Digital Marketing, Visual or Fashion Merchandising and/or Business Administration
• Basic understanding of financials and operations of a business
• Retail/customer service experience (Sales, visual merchandising, retail pricing a plus)
• Experience with MS Office (Word, Excel Power Point)
• Strong oral and written communication skills
• Analytical and problem-solving skills
• Adaptability and ability to learn quickly in high-pressure environments
• Ambitious self-starter who has demonstrated the ability to contribute as an effective team member
• Excellent time management and organizational skills
• Demonstrated motivation and initiative to succeed
• Knowledge and interest in Ace Hardware Corporation
• Ability to work 40 hours per week, Monday -Friday for 12 weeks (July 4th Holiday is a non-working day)
• Willingness and ability to give presentations to colleagues, managers and directors

Our Company

For almost 100 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. Notable awards in 2022 include Ranked #14 Top Illinois Workplace by the Chicago Tribune and Ranked #1 in Customer Satisfaction by JD Power for the last 15 out of 16 years. With more than 5,000 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 55 countries.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.