Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

• Customer service
• Drive store sales & promotions
• Build Customer Satisfaction & Loyalty
• Creating Results for Teammates, Customers and the Company
• Understand alternative tire sourcing and competitors
• Payroll, budgets and store goals
• Responsible for record keeping and relevant financial information
• Manage, schedule and assign staff according to their skill level
• Attend paid training to stay up-to-date with new developments in the automotive service industry
• Follow up with customers to obtain feedback and ensure they are satisfied with received
• Other duties as assigned

• High School Diploma or equivalent
• Demonstrated success in retail sales management
• Problem solving as it relates to customer complaints
• Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
• Teammate and customer communication skills
• Negotiation and conflict resolution skills
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
• Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position

Preferred Qualifications

• High school degree or equivalent is required
• 2 year college degree or equivalent

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Developing customer satisfaction and retention

• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving - customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Willingness to continue education and remain current in automotive repair issues
• Must have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
• Must have valid automotive driver's license at all times in order to test drive customer's vehicles

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

• Customer service
• Drive store sales & promotions
• Build Customer Satisfaction & Loyalty
• Creating Results for Teammates, Customers and the Company
• Understand alternative tire sourcing and competitors
• Payroll, budgets and store goals
• Responsible for record keeping and relevant financial information
• Manage, schedule and assign staff according to their skill level
• Attend paid training to stay up-to-date with new developments in the automotive service industry
• Follow up with customers to obtain feedback and ensure they are satisfied with received
• Other duties as assigned

• High School Diploma or equivalent
• Demonstrated success in retail sales management
• Problem solving as it relates to customer complaints
• Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
• Teammate and customer communication skills
• Negotiation and conflict resolution skills
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
• Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position

Preferred Qualifications

• High school degree or equivalent is required
• 2 year college degree or equivalent

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

The responsibilities and duties of this role include, but are not limited to: Manages Overall Store Operations (~35% of the time) Oversees the work flow through the Customer Service Delivery System (CSDS) program. Ensures overall customer satisfaction in the store. Resolves customer complaints when other store teammates cannot. Develops and implements customer retention strategies and practices in the stores. Determines customer satisfaction requirements on an individual basis. Establishes and maintains relationships with customers in order to build customer retention and loyalty. Handling personal daily customer sales and product/service concerns as well as developing long-term relationships with present and new store customers is a major component of the store manager’s performance standards and responsibilities. Implements and directs monthly sales and marketing plans forwarded by the Area Manager and sets goals for store and teammates to achieve organizational goals. Manages financial aspects of the business through evaluations and corrective actions. Protects store and company assets. Controls and directs store operational tasks, including inventories, payroll, bank deposits, teammate productivity measures, merchandising and sales promotions, outside sales solicitations, B2B, etc. Leads in-store behavior implementation for timely execution of organizational strategy, according to company methodology Decides inventory stocking levels and replenishment frequencies. Analyzes, appraises, and makes corrective changes to the store’s entire operation as needed. Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone. Handles customer complaints and tire adjustments. Develops customer loyalty and retention through relationship selling. Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc. Coaches, Motivates, Leads Store Teammates (~35% of the time) Recruits, interviews, selects, coaches, develops, motivates, and leads store teammate staff. Manages and approves scheduling and staffing of teammates. Approves and handles employment termination of teammates if necessary. Creates a highly motivated team environment/culture within the store operation. Develops and manages teammate retention programs in store as a whole and in specific individual situations. Uses negotiation and conflict resolution in managing store teammates by partnering with the appropriate people to resolve employee relations matters. Establishes teammate performance standards and performs effective performance management reviews. Determines individual teammate knowledge, skills, and abilities (KSA’s) levels and develops/instructs/educates teammates in those product, position, and selling areas of deficiencies which are appropriate. Observes and recognizes opportunities for teammates as it relates to their job and coaches to that. Determines specialized educational programs that will be most beneficial for teammates’ individual productivity and schedules them for completion. Conducts both group and individual meetings with store teammates as required and appropriate Additional Activities (~30% of the time) Greets and handles customers to a conclusion both in person and on telephone inquiries, while developing repeat customer business through relationship selling. Opens and/or closes the store as required and directed, which includes cash control and asset protection. Attends all area and special meetings as required by area management. Practices courtesy, honesty, and good judgment with all customers and store teammates. Depending on store staffing, hours of operation, sales mix, workflow, and volume, helps to unload trucks of merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs any other physical duties that are necessary to meet customer relationship requirements. Other duties as assigned or directed by Area Manager PREFERRED QUALIFICATIONS 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate SUPERVISORY RESPONSIBILITIES Reports to the Area Manager and directly manages 6-21 teammates in major daily responsibilities, including coaching, leading, and developing to support the store activities. PHYSICAL DEMANDS Customer Service Sales floor counters are between (39in. & 44in.) Paperwork and printers are between (18in. & 39in.) Operate computer to look up parts and materials as well as invoice customers Work directly with customers throughout the day Retail locations can see between 15 and 55 customers per day depending on the location Management Activities Daily duties involve management of a 3 to 25 bay retail automotive service store. Stores are open 7 days per week, 77 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow Coaches, leads, and motivates 6 to 21 teammates Constantly move about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place. Perform computer work for ordering and receiving products Make calls to outside suppliers for parts and equipment as needed May travel to meeting locations Store Upkeep May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store May stack tires outside store for displays between (1in. & 72in.) Store displays are between (1in. & 75in.) Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.) Setup and take down signs outside the store as needed Spray tires with black paint prior to putting on display to cover manufacturing lines Use a dry mop or broom if needed to keep the floor clean Stock paper products and soap in the restrooms Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean All cleaning supplies and paper products weigh less then (5 lbs.) Store Deliveries Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location Storage racks are between (4in. & 106in.) Depending on the retail location, tires can be stored in the following manner: Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks. Roll tires to storage and place in storage racks Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks Roll tires to storage and place into stacks Tires weigh between (11 lbs. & 72 lbs.) Majority of tires weight between (27 lbs. & 35 lbs.) Shop Floor Opening doors requires (20 to 45 lbs.) of lifting force Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight Drive customer vehicles Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.) Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store Supplies weigh between (1 & 42 lbs.) WORK ENVIRONMENT Store Manager daily duties involve management of a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow. The manager coaches, leads, and motivates 6 to 21 teammates, interfaces daily with the Area Manager and his/her staff, the Area Education Department, local suppliers, BFS Distribution system teammates, and retail customers from both a personal sales and a customer relations and retention perspective. The store/daily work place contains: Cold work environment in the winter with a cold and hard cement floor and a hot work environment in the summer. The store manager is constantly moving about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place. There is a daily need for continual implementation and maintenance of all safety and health environmental policies with knowledge, skill, and good judgment.

High School Diploma or equivalent Demonstrated success in retail sales management Problem solving as it relates to customer complaints Aptitude to manage inventory, order scheduling, and ongoing merchandising displays Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty Teammate and customer communication skills Negotiation and conflict resolution skills Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles Must have completed all of the current and required BSRO store education courses & modules required for this position

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Manage all vehicle services, equipment, vehicle service teammates, and service instruction to increase capacity utilization through efficient/effective processing of tire and service demand.

The responsibilities and duties of this role include, but are not limited to: 

Manages Overall Automobile Service Operations (~30% of the time)

• Manages all automotive service functions by overseeing continuous flow production through the proper implementation of the Integrated Store Operating System.
• Manages parts inventory and outside purchases, including assisting in maintaining stock inventory levels to minimize outside purchases.
• Manages the return of unused parts to vendors, including following up on credits, invoicing, etc.
• Reviews shop area, equipment and teammates for compliance with company safety procedure.
• Is familiar with basic OSHA laws.
• Responsible for control of store assets in service department area – ensures all equipment is in safe operating condition and that service area is clean and hazard free.
• Is responsible for shop safety including, but not limited to, use of and maintenance of safety equipment, i.e. glasses, eye wash stations, first aid kits, etc.
• Oversees Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service Department.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs other physical duties that are necessary to meet customer relationship requirements.
• Enforces wheel torqueing by all personnel.
• Ensures that proper vehicle inspections are being conducted.
• Conducts intermittent reviews of Service Teammate inspection & service quality with a goal of eliminating documentation errors and missed add on sales opportunities.
• Service Managers are the last line of defense for inspection quality and are expected to catch any missed estimating opportunities.

Manages People (~30% of the time) 

• Directly and indirectly selects service department teammates.
• Interviews prospective vehicle service teammates, determining qualifications for open positions and assists Store Manager on final employment decisions.
• Supervises the work of technicians and service personnel, planning and scheduling their duties, assigning special work duties, following up on completion of assignments.
• Ensures that the service department is staffed at the optimum level of number and quality of teammates.
• Creates a highly motivated team environment/climate.
• Is responsible for service teammate area organization and professionalism to provide both a positive teammate and customer experience. This includes teammate changing areas, stock room, restroom and break areas.
• Develops technicians at every level. Specifically grows lower-level technicians by putting them with the right person to shadow, teaching processes/procedures, and ensuring safety so they can develop into a higher-level technician.
• Develops, instructs, and educates teammates in product, position, and selling areas which are appropriate through on-the-job training and BSRO Education or external educational programs, like ASE.
• Maintains ultimate performance standards and holds vehicle service teammates accountable through performance appraisals.

Customer Service and Sales Activities (~30% of the time)

• Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone.
• Handles customer complaints and tire adjustments.
• Develops customer loyalty and retention through relationship selling.
• Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.
• Keeps current on special event promotions for suggestive selling.
• Meets or exceeds customer’s service expectations.
• Assists with the BOSS in more complex repair estimates.
• Solicits and promotes customer use of CFNA Credit Card as frequently as possible.

Miscellaneous Functions (~10% of the time) 

• Opens and/or closes the store as required and directed, which includes cash control and asset protection.
• Attends all store, area, and special meetings as required by store or area management.
• Practices courtesy, honesty, and good judgment with all customers and store teammates.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs other physical duties that are necessary to meet customer relationship requirements.
• Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS 

• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS 

Customer Service

• Sales floor counters are between (39in. & 44in.)
• Paperwork and printers are between (18in. & 39in.)
• Operate computer to look up parts and materials as well as invoice customers
• Work directly with customers throughout the day
• Retail locations can see between 15 and 55 customers per day depending on the location

Management Activities

• Daily duties involve management of a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 77 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow
• Coaches, leads, and motivates 6 to 21 teammates
• Constantly move about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place.
• Perform computer work for ordering and receiving products
• Make calls to outside suppliers for parts and equipment as needed
• May travel to meeting locations

Store Upkeep

• May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store
• May stack tires outside store for displays between (1in. & 72in.)
• Store displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines
• Use a dry mop or broom if needed to keep the floor clean
• Stock paper products and soap in the restrooms
• Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
• All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)

Vehicle Service

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
• Adjusting arm length requires (3 to 22 lbs.) of force
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet

WORK ENVIRONMENT 
Daily duties involve management of a 3 – 25 bay retail automotive service department portion of BSRO store. Stores are open seven days per week. 75-91 hours and constant adjustments in service staffing levels are required to match the sales/work flow. Service Manager directs three to eight employees in area of store which has:

• Cold work environment in the winter with cold cement floors.
• Hot work environment in the summer.
• Need for continual implementation/maintaining of all Loss Prevention and environmental policies with knowledge, skill and good judgment.

• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving – customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Willingness to continue education and remain current in automotive repair issues
• Must have completed all of the current and required BSRO store education courses & modules required for this position.
• Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.