Restaurant manager plans organises and directs the operations of a restaurant to provide food and beverages to customers. He/she performs restaurant support functions such as customer service scheduling handling day-to-day operations cashiering closing of the till ordering inventory and back office support. He/she oversees the recruitment training and motivation of staff and maintains quality control hygiene and health and safety standards in the dining area. He/she manages inventories and interacts with customers wait staff and supports employees to ensure efficient operation.

Responsibilities :

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence

Benefits

• Incentive scheme 4%-12% monthly based on sales target (after confirmation)
• 10 days annual leave
• Yearly increment, subject to good performance
• Working at our beautiful waterfront restaurant nestled in Sentosa Cove. Our view of million-dollar yachts from One Degree Marina is akin to the harbours of Australia for a truly "overseas" atmosphere

Job Description

We seek a driven and motivated Assistant Restaurant Manager to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As an Assistant Restaurant Manager, you will play a key role in ensuring the success of our Sentosa location and supporting our guests in having a memorable dining experience.

Key Responsibilities:

• Supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Overseeing the front-of-house team, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Assisting the manager in implementing new initiatives and driving sales growth
• Helping to manage and motivate the team, promoting a positive and productive work environment

Requirements:

• 2+ years of experience in a management role in a busy restaurant
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced environment
• Ability to multitask and prioritise tasks, with strong attention to detail

Responsible for specialty restaurant daily shift operations and supervision of staff. Position assists with promoting the F&B offerings, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Key Responsibilities :

• Manage day to day operations
• Responsible for the financial of the restaurant
• Able to conduct professional & efficient training
• Forecast marketing & sales activities

Requirements :

• Michelin/ 5 star hotel experience
• Knowledgeable in wine and beverage
• Knowledgeable in European cuisine concept
• Managed similar concept for minimum 3yrs
• An excellent communicator, dynamic
• Develop & execute company's direction & objectives

Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements:

1. Minimum 2 years of working experience in F&B industry

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude.

4. Strong Management skills & good communication skills

5. Handle cash register, POS and Credit card terminals.

6. Maintain good hygiene and housekeeping.

7. Manage inventory.

Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements:

1. Minimum 2 years of working experience in F&B industry

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude.

4. Strong Management skills & good communication skills

5. Handle cash register, POS and Credit card terminals.

6. Maintain good hygiene and housekeeping.

7. Manage inventory.

About the Role

We're now looking for a driven and focused Restaurant Manager to join our Pici pasta bar.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as an Assistant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as an assistant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://pici.hk/our-philosophy/

Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements:

1. Minimum 2 years of working experience in F&B industry

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude.

4. Strong Management skills & good communication skills

5. Handle cash register, POS and Credit card terminals.

6. Maintain good hygiene and housekeeping.

7. Manage inventory.

Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements:

1. Minimum 2 years of working experience in F&B industry

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude.

4. Strong Management skills & good communication skills

5. Handle cash register, POS and Credit card terminals.

6. Maintain good hygiene and housekeeping.

7. Manage inventory.

Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements:

1. Minimum 2 years of working experience in F&B industry

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude.

4. Strong Management skills & good communication skills

5. Handle cash register, POS and Credit card terminals.

6. Maintain good hygiene and housekeeping.

7. Manage inventory.

Benefits

• Incentive scheme 4%-12% monthly based on sales target (after confirmation)
• 10 days annual leave
• Alternate 5 days week. Subject to manning
• Yearly increment - minimum 10%, Subject to good performance
• Working at our beautiful waterfront restaurant nestled in Sentosa Cove. Our view of million-dollar yachts from One Degree Marina is akin to the harbours of Australia for a truly "overseas" atmosphere

Job Description

We seek a driven and motivated Assistant Restaurant Manager to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As an Assistant Restaurant Manager, you will play a key role in ensuring the success of our Sentosa location and supporting our guests in having a memorable dining experience.

Key Responsibilities:

• Supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Overseeing the front-of-house team, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Assisting the manager in implementing new initiatives and driving sales growth
• Helping to manage and motivate the team, promoting a positive and productive work environment

Requirements:

• 2+ years of experience in a management role in a busy restaurant
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced environment
• Ability to multitask and prioritise tasks, with strong attention to detail

Benefits

• Incentive scheme 4%-12% monthly based on sales target (after confirmation)
• 10 days annual leave
• Yearly increment, subject to good performance
• Working at our beautiful waterfront restaurant nestled in Sentosa Cove. Our view of million-dollar yachts from One Degree Marina is akin to the harbours of Australia for a truly "overseas" atmosphere

Job Description

We seek a driven and motivated Assistant Restaurant Manager to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As an Assistant Restaurant Manager, you will play a key role in ensuring the success of our Sentosa location and supporting our guests in having a memorable dining experience.

Key Responsibilities:

• Supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Overseeing the front-of-house team, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Assisting the manager in implementing new initiatives and driving sales growth
• Helping to manage and motivate the team, promoting a positive and productive work environment

Requirements:

• 2+ years of experience in a management role in a busy restaurant
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced environment
• Ability to multitask and prioritise tasks, with strong attention to detail

Benefits

• Incentive scheme 4%-12% monthly based on sales target (after confirmation)
• 10 days annual leave
• Alternate 5 days week. Subject to manning
• Yearly increment - minimum 10%, Subject to good performance
• Working at our beautiful waterfront restaurant nestled in Sentosa Cove. Our view of million-dollar yachts from One Degree Marina is akin to the harbours of Australia for a truly "overseas" atmosphere

Job Description

We seek a driven and motivated Assistant Restaurant Manager to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As an Assistant Restaurant Manager, you will play a key role in ensuring the success of our Sentosa location and supporting our guests in having a memorable dining experience.

Key Responsibilities:

• Supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Overseeing the front-of-house team, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Assisting the manager in implementing new initiatives and driving sales growth
• Helping to manage and motivate the team, promoting a positive and productive work environment

Requirements:

• 2+ years of experience in a management role in a busy restaurant
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced environment
• Ability to multitask and prioritise tasks, with strong attention to detail

About the Role

We're now looking for a driven and focused Restaurant Manager to join Pirata Group.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://piratagroup.hk/our-story/

JOB DESCRIPTION

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guest and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each individual shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.

Any other duties related to food and beverage service assigned by the manager.

REQUIREMENTS

• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.