Service Center

*Remote Role*

Real Estate Manager

Primary Purpose/Function of the role:

Lease Renewals, Expansions, and managing of reporting.

Essential Responsibilities:

Real Estate Lease Renewals. Consists of tracking critical dates, negotiating new lease terms with Landlords, handling the coordination of the execution of lease documents. This will be 40% of the role.

Real Estate Expansions (expanding of existing footprints). Expansions entail negotiating with existing Landlord as well as coordinating with facilities, architects, construction and legal. This is 40% of the role.

Managing reports.  These reports will be a critical date report, lease renewal report and others as needed.  This equates to 10% of the role.

General support as needed – This will be 10% of the role.

Performs other duties as assigned.

Experience:

Communicating and negotiating with Landlords, ability to read and understand leases, experience working with attorneys as it relates to real estate documents and creating and managing reports in excel and other databases, specifically Co-Star.

Education:

Bachelor’s degree in real estate or comparable and a minimum of 8 years’ experience.

Knowledge/Skills/Abilities:

Good communication with the ability to speak with all levels of management, architects, brokers and legal.  Excellent time management skills, ability to self-manage and ability to prioritize duties. 

Supervisory responsibilities:

N/A

Working Conditions:

This will be a remote position with monthly in person meetings at the corporate office.  Must be able to travel to Dallas 6 times per year.

Pay Range: Between $90-95k per year, based on experience

Service Center

Service Center

Job Summary
Compiles amounts owed by the company to vendors or other individuals, and inputs figures to the accounting system

Essential Job Duties

• Receives and reviews invoices, verifying that they comply with organizational policies and are approved for payment
• Reconciles amounts owed by comparing invoices to POs or other records
• Enters invoice amounts into the accounting system
• Responds to inquiries from vendors and researches and resolves concerns or discrepancies
• Other duties as assigned

Skills/Requirements

• High school diploma or GED
• 2 to 4 years’ experience in Accounts Payable
• Experience with ERP systems
• Knowledge of accounts payable principles, procedures and standards
• Ability to verify data input and correct errors
• Strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies in a diverse community

Service Center

Job Summary/Description

Reporting to the Manager, Financial Reporting, the Senior, Financial Reporting (“Reporting Senior”) assists with the timely and accurate reporting of financial statements in accordance with US GAAP and other relevant regulatory requirements. They also complete accounting research, assess lease and acquisition contracts for accounting impacts, and perform full-cycle accounting for leasing and acquisition transactions.

Essential Job Duties

• Performs financial statement tie-out
• Assists with writing and updating financial statements
• Assists Manager, Financial reporting with new disclosure requirements for new transactions and new accounting pronouncements
• Maintains and reconciles leasing and acquisition-related general ledger accounts
• Maintains of the leasing system, CoStar, and the financial reporting platform, Merrill Bridge
• Interacts with integrations, acquisitions, finance, legal, and tax to properly account for and value assets acquired in business combinations Interacts with facilities and lease administration to record and report lease amounts timely, completely, and accurately
• Works with external appraisal experts and auditors
• Oversees the work and professional development of staff accountants and interns
• Assists with the implementation controls and maintenance of existing controls for financial reporting, leasing, and acquisition processes
• Draft technical accounting memos for complex leasing and acquisition-related accounting matters

Skill/Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Minimum 2+ years related experience including supervisory/management experience
• CPA license strongly preferred
• Past audit experience preferred
• Strong understanding and background of US GAAP and other regulatory reporting requirements
• Ability to foster teamwork
• Strong attention to detail
• Excellent interpersonal and communication skills
• Solid organizational skills

Service Center

Job Summary

This position ensures that all locations remain in compliance by keeping all business licenses and permits valid and obtaining licenses and permits prior to opening of centers and making sure all license and permit or renewed in a timely manner.

Essential Job Duties

• Will renew business license and permits for all Caliber locations and other entities
• Processing renewals which includes calculating gross receipts for prior year and estimated gross receipt to determine how much is owed
• Processing invoices that are received stamp and expense to correct location submit for approval make copies and take to Accounts Payable
• Audit files, weekly check to make sure no due dates have been missed
• If there are violations bring that immediately to managers attention so that we can immediately get resolved  
• Filing and scanning of documents as necessary
• Special projects as assigned

Skill/Requirements

• High school diploma or GED
•  2 to 3 years Regulatory compliance or Accounts Payable experience required
• Must be proficient in MS Word, Excel
• Calculate figures
• Ability to multitask and meet deadlines
• Able to work as a team or individually
• Strong attention to detail
• Independent thinker
• Able to deal with changes as they happen

Service Center

*This is a Hybrid role located at the Caliber Lewisville, TX Headquarters*

Job Summary
Prepares, analyzes, and reviews financial statements using accounting principles

Essential Job Duties

• Bank Reconciliations for multi-location operations
• Processes EFT transactions
• Interfaces with legacy system for historical data
• Assist in the month end close process
• Reconciles balance sheet account
• Prepares journal entries
• Prepares schedules to facilitate the annual audit
• Prepares planned and ad-hoc reports
• Reviews financial data for completeness, accuracy, and compliance
• Other duties as assigned

Skill/Requirements

• Bachelor’s degree in Accounting
• Minimum 0 to 2 years of accounting experience
• Advanced Excel skills
• Effective written and oral communication/interaction skills
• Analytical thinking skills
• Attention to detail

Service Center

Job Summary
Prepares, analyzes, and reviews financial statements using accounting principles

Essential Job Duties

• Bank Reconciliations for multi-location operations
• Processes EFT transactions
• Interfaces with legacy system for historical data
• Assist in the month end close process
• Reconciles balance sheet account
• Prepares journal entries
• Prepares schedules to facilitate the annual audit
• Prepares planned and ad-hoc reports
• Reviews financial data for completeness, accuracy, and compliance
• Works with high volume data for Collision entities using very large excel workbooks
• Other duties as assigned

Skill/Requirements

• Bachelor’s degree in Accounting,
• Minimum 0 to 2 years of accounting experience
• Advanced Excel
• Effective written and oral communication/interaction skills
• Analytical thinking skills
• Attention to detail

Service Center

Job Summary

Responsible for managing ERP, Financial Planning, Budgeting, operating plan variance analysis, financial reporting, and other special projects, and data analytics systems while upholding the integrity and accuracy of all end-user data in a fast-paced organization; provide financial consulting and strategic support including financial presentations, collaborate with IT to troubleshoot user issues, develop system requirements, and participate in the sign-off of key deliverables and the storage of critical information; industry/peer group comparisons, new business opportunities, & acquisition analysis. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Role and Responsibilities

• Monitor and analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures highlighting trends and analyzing causes of unexpected variance
• Prepare supporting schedules for quarterly and monthly financial reports
• Work with a Business Intelligence Tool and Dashboard reports
• Develop financial models and analyses to support strategic initiatives
• Produce clear, well-formatted reports that communicate a compelling message for the stakeholders.
• Work closely with operations and across departments to develop, recommend, and establish strategies, plans, and processes to improve profitability and cost efficiencies
• Continuously look for opportunities to improve existing processes
• Analyze complex financial information and reports to provide accurate and timely financial recommendations for decision making purposes
• Possess an understanding of financial systems and methods to access underlying data, prepare reports both through system interfaces and through back-end queries
• Participation in system maintenance, user support, upgrade activities, implementations, and integrations. Must be comfortable with user-facing technology
• Provide financial systems helpdesk and reporting support to users
• Support of projects and change management initiatives across key project owners (IT, Finance, Operations)
• Assess opportunities to integrate 3rd party data to drive key metrics
• Fulfill Ad-Hoc Reporting and Analysis
• Other duties as assigned

Qualifications and Education Requirements

• Bachelor's Degree in Accounting or Finance
• MBA or MS highly preferred
• Minimum 2 years of related experience
• Advanced Microsoft Excel and PowerPoint skills
• Experience with Excel-based reporting tools a plus (Microsoft SQL Server Analysis Services (SSAS), Microsoft Reporting Services, etc.)
• Experience with Workday a plus.
• Clear understanding of Finance methodologies, concepts, and principles.
• Possess an understanding of general accounting concepts
• Understanding of Business Intelligence concepts, relational databases in a multi-dimensional model.
• Highest standards of accuracy and precision; highly organized
• Articulate with excellent verbal and written communication skills
• Ability to think creatively, highly driven, and self-motivated
• Ability to succeed in an entrepreneurial atmosphere and willingness to dig for information that may not be readily available.
• Comfortable in a high growth atmosphere
• Ability to work collaboratively with all departments, management levels within the company, and external stakeholders

Service Center

Position Overview

Caliber is seeking an experienced Sr. Manager of Consumer Insights. This pivotal role will be instrumental in transforming data and insights into compelling recommendations, to guide and measure business strategies. The ideal candidate will be a seasoned professional with a deep understanding of marketing research, data analysis, and storytelling, coupled with a strategic mindset and exceptional communication skills.

Key Responsibilities

Market Research & Insights: 

• Lead all aspects of market research including survey design, data analysis and reporting to gather actionable insights on consumer attitudes and behavior, operations process-effectiveness, and the competitive landscape.

• Manage the research agenda for each line of business. Identify priorities, create studies, gather data, analyze, synthesize, and clearly communicate data-driven narratives.

Cross-Functional Collaboration and Reporting: 

• Create cross-functional partnerships through the organization, helping to convey insights and recommend actions and research-based next steps.

• Regularly provide updates to key stakeholders with clear, actionable insights.

• Ensure complex data is translated into understandable and impactful messages.

Qualifications:

• Bachelor of Business, Statistics, Marketing Research, or related field.

• Minimum of 7 years of experience in market research, insights, or a related field.

• Proficiency in managing the design, execution, and implementation of a range of quantitative market research methodologies, including attitude and usage studies and in-market testing, as well as experience with advanced analytic techniques such as Discrete Choice Modeling/Conjoint.

• Proficiency with market research and analytics tools (e.g., Qualtrics, Alchemer, Excel, Power BI, Cognos, Tableau, SQL, etc.)

• Strong writing, storytelling, and presentation-generation skills.

• Strong interpersonal and communication skills, and experience working with cross-functional leadership.

Service Center

Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to:  Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while complying with all Caliber safety rules, guidelines and company standards.

WHATS IN IT FOR ME?

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Can begin accruing day 1
• Paid Skilled Trainings and Certifications – I-CAR
• Career growth opportunities – we promote from within!

REQUIREMENTS:

• 2+ years of collision estimating experience; sales experience preferred
• Must be at least 18 years of age
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be able to pass all pre-employment screenings including background and MVR checks
• Must possess a Motor Vehicle Physical Damage Appraisers License

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
• Must have prior experience with CCC1 or similar estimating software
• You have an advance understanding and knowledge of the repair process/procedures
• Strong sales orientation
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment

Caliber has grown beyond 1,600 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Care for mechanical repair and quick oil change services, Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 26,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Service Center

**This position is an onsite role - 5 days a week, located at the beautiful Caliber HQ in Lewisville, TX**

Job Summary:

The Business Intelligence Analyst is a data professional who designs, develops, and implements analytics tools and data solutions. This individual comprehensively understands business data needs, gathers requirements, analyzes data, and develops robust analytics solutions for advanced projects, self-service analytics and extract knowledge and insights from data in a timely manner in a fast-paced organization. Purpose-driven team player focused on their professional growth and reaching full potential by leveraging expert knowledge, leadership, and managerial skills.

Essential Job Duties:

• Be a forward-facing business intelligence partner of the Finance Department within the company and support projects and change management initiatives across key project owners (IT, Finance, Operations, Human Resources, Marketing, etc.).
• Identify, research, and resolve complex business problems, apply analytics techniques, and develop solutions to drive sales, finance, operations, and overall outcomes.
• Support the team to design, implement and maintain complex BI solutions including data models in Microsoft SSAS, Excel Power Pivot, Power BI and Snowflake, create and maintain reporting tools, troubleshoot improvement opportunities, and process change request as needed.
• Support the Finance organization in building the roles, skills, processes, and collaboration with other teams necessary to improve BI solution delivery speed, accuracy, insightfulness and predictiveness, and improve end-user satisfaction.
• Facilitate conversations to integrate 3rd party data to drive key metrics, and share knowledge related to finance, operations, business intelligence and data tools.
• Help in managing financial tools, financial reporting, and data analytics systems while upholding the governance, security, consistency, integrity, and accuracy of all end-user data.
• Participate in system maintenance, user support, upgrade activities, and integrations.

Education, Experience and Skills wanted for success:

• Bachelor’s degree in computer science, business analytics, engineering or related field, or equivalent work experience, or equivalent combination of education and experience.
• Master's degree/MSBA/MBA/MIS or PhD would be considered a plus.
• 2+ years of experience in developing business solutions combining business intelligence tools, dashboards, and/or process improvement & automation.
• Understanding of finance and accounting methodologies, concepts, principles and modeling.
• Understanding of systems and methods to access underlying data and prepare reports such as database implementation / normalization, data warehousing, ETL, data modeling, data analytics and reporting tools.
• Ability to turn end-user requirements into actionable tools and insights.
• Relevant experience with Microsoft Excel, data modeling and data visualization tools.
• Knowledge in data mining, machine learning and/or artificial intelligence in general would be considered a plus.
• Knowledge on database objects (tables, views, indexes, etc.), and relevant experience implementing and optimizing queries, stored procedures, and functions to meet performance objectives and business use cases.
• Knowledge in DAX / data modeling with Microsoft Power BI, Power Pivot and/or SSAS Tabular.
• Expertise in ETL tools such as Snowpipe, SSIS, Informatica and Alteryx, and/or cloud services such as Snowflake, Power BI and Microsoft Fabric would be considered a plus.
• Willingness to collaborate closely with other teammates, and all management levels.
• High standards of accuracy, precision, and organization.
• Articulate with adequate verbal and written communication skills.
• Ability to think creatively, highly driven, and self-motivated.
• Ability to succeed in an entrepreneurial atmosphere and willingness to dig for information.
• Comfortable in a high growth and strong customer service environment.
• Minimal travel required, as needed: < 15%.

Service Center

We are seeking a dynamic, energetic, people-process-technology-oriented business analyst with solid experience in Workday Finance. As the Workday Finance Business Analyst, you will play a key role in the strategic development, enhancement, and support of our Workday Finance solutions. This role will help create Workday Finance solutions, provide operational support for our Workday Finance end users, and lead the delivery of Workday Finance solutions. 

Service Center

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

WHATS IN IT FOR ME?

• Benefits from day one When you join Caliber, you’ll become immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 3+ years of Collision Management Experience
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1,600 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Care for mechanical repair and quick oil change services, Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 26,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Service Center

Position Overview:

We are seeking a dynamic, energetic, people-process-technology-oriented leader to own our Dynamics Center of Excellence (DCOE) and lead our DCOE solution, services, and team. As the DCOE Director, you will be responsible for aligning, planning, designing, operating, expanding, evolving, maintaining, and supporting our DCOE. Your expertise and leadership will play a critical role in delivering solutions aligned to and in support of our enterprise objectives and future successes.

Key Responsibilities:

• Own all aspects of the DCOE from budget to intake to delivery to support and maintenance
• Establish and maintain a governance model for all things DCOE-related
• Align and execute DCOE strategies and tactics to achieve enterprise business objectives
• Manage and own DCOE outcomes, deliverables, processes, technologies, data, etc.
• Lead and coordinate DCOE teams, teammates, projects, etc.  
• Proactively participate in ‘front-end’ planning and design sessions with business customers, IT architects, strategists, and leaders
• Collaborate with cross-functional teams to understand current and future business needs, identify opportunities for DCOE to help meet those needs, etc.
• Assess current business processes and technologies (e.g., both non-DCOE and DCOE-related) and make recommendations for improvement, standardization, optimization, etc.
• Identify opportunities for expanded utilization and value of the Dynamics and Power Platforms
• Develop DCOE product roadmaps to illustrate current and future outcomes

• Collaborate with stakeholders to communicate change, gather feedback, and ensure successful adoption of DCOE products and services

Qualifications and Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field
• 5+ years of experience as a Product Owner, Product Manager, Program Manager, Sr. Business Analyst, or similar role
• Strong understanding of Dynamics and the Power Platform
• Proficiency in process mapping, business process analysis, and process optimization techniques
• Experience with configuring and customizing Dynamics and Power Platform solutions to align with business requirements
• Knowledge of data integration methods and tools
• Strong analytical mindset with excellent problem-solving skills
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Detail-oriented with strong organizational and product/project management skills
• Familiarity with change management principles
• Relevant certifications (such as Dynamics, Power Platform, Six Sigma, BPMN, etc.) are a plus

Service Center

JOB SUMMARY

Caliber Collision has an immediate job opening for an Auto Parts Coordinator to inspect, verify and distribute parts to workstations while confirming arrival and accuracy with Body Technician’s. The Parts Coordinator will also follow all guidelines in accordance with Caliber and OEM standards using our state-of-the-art equipment.

WHATS IN IT FOR ME?

• Benefits from day one: When you join Caliber, you’ll become immediately eligible for medical, dental and vision.
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within!
• A career for life: You’ll gain hands-on experience within a production shop

REQUIREMENTS:

• 1+ years of experience completing orders; vendor management preferred
• Must be at least 18 years of age
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be able to pass all pre-employment screenings including background, criminal and MVR checks

ABILITES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Be able to understand instructions – written and verbal
• Must have the ability to read and understand instructions, written estimates, and work orders
• Can prioritize competing tasks and adapt easily to a fast-paced environment

Caliber is an Equal Opportunity Employer