Total 12,906 Junior Executive level Customer Service job vacancies

經驗和資格

IT 或相關領域的文憑/學位
至少 3 年 IT 人員或相關產業的工作經驗

個性和能力/技能

一絲不苟、有條理
能夠同時處理多項任務並且能夠在壓力下工作
具有團隊合作精神，能夠在最少的監督下獨立工作
良好的溝通和人際交往能力

義務和責任

支援和管理網路和應用程序，包括遠端和/或現場解決任何技術問題
評估問題的原因、影響，找出故障並確定可能的解決方案
監控並維護適當的硬體和軟體許可證庫存
支援及管理網點閉路電視、POS 系統、收據印表機、路由器等
定期編寫和準備報告
需要時前往商店尋求支持
為新工作站或商店設定、管理和維護 IT 相關設備
更新並維護 IT 部門的政策和程序
隨時了解最新技術和安全風險
任何其他可能不時指派的 IT 臨時職責

津貼和福利

• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Description

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards. 
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution. 
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely. 
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices. 
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification. 
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services. 
• Develop and maintain project documentation, including technical specifications, 
  schematics and user manuals. 
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report. 
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades. 
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase. 

Qualifications 

• Diploma or Bachelor’s degree in any related engineering field.
• Fresh graduate or 2 years of experience in any engineering field.
• Strong interpersonal skills and confident.
• Excellent verbal and written communication skills to work comfortably with people at all levels.
• Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
• In-dept technical knowledge in engineering field.
• Technical minded, attentive learner and detail-oriented.
• Problem solving skill.
• Able to travel locally and overseas. 

Perks & Benefits

• Personal leave
• Personal development opportunities
• Bonus (Yearly & Performance based) 
• Optical and Dental benefits
• Insurance

ROLE SUMMARY:

As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Main Responsibilities

Warehousing 

• Manages warehouse inventory and maintains database.
• Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished product.
• Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
• Manages daily flow of finished products by modifying storage space assignments.
• Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
• Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
• Documents all related activities and completes forms and reports.

Operations 

• Responsible for day-to-day coordination, execution and tracking of sea import and export. Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Establish and maintain effective relationships and communication with customer, clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.

Customer Service & Indoor Sales

• Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. 
• Answering potential customers' questions and sending additional information per email.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

Job Description & RESPONSIBILITIES

• Follow team to delivery, installation works at customer sites such as install power track, connectors, switches & etc.
• Assist on loading/unloading, booth setup, packing for exhibition activities etc.
• Work closely with internal department such as sales support, warehouse etc.
• Provide support, maintain good job performance and provide good service quality to customers.
• Ad-hoc technical and operations support task as require.
   
  REQUIREMENTS
• Candidate must possess at least a SPM, Professional Certificate, Diploma etc.
• At least 3-5 years of working experience in wiring or electric technical/operations background. Junior without experience will be provided training.
• Mature, self-initiative, multi-tasking and team player.
• Able to communicate with all levels of people.
• Able to converse and understand Bahasa Malaysia, English, Chinese is preferrable.
• Alternate Saturday(s) and able to work when necessary.
• Work location at Sunway Damansara Technology Park, Petaling Jaya.

Perks & Benefits

• Medical insurance
• Open culture
• Personal development opportunities

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity. 

Roles & Responsibilities: 

• Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue.
• Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas.
• ·Analyse the needs and experiences of the customers and provide feedback to the Programme Team for enhancing the programme's value to the customers.
• Update customer information such as contacts, leads and opportunities in CRM and assign corporate leads to Account Managers for follow-up actions. 
• Gain a complete and on-going understanding of the products, programmes, and promotion strategies and convey accurate and relevant information to customers. 
• Support external partners in providing prompt and accurate information for the training programmes.
• Manage training revenue performance, provide regular reports and updates on the campaign outcomes and advise on activities enhancement; analyse, discuss and obtain feedback from Marketing team for improvement.

Requirements:

• Minimum Diploma or degree (business related preferred)
•  At least 1 years of working experience in sales or customer services-related industry
• Customer-oriented with strong business acumen and sales-driven
• Highly analytical, excellent communication and interpersonal skills
• Strong stakeholder engagement skills
• Responsible at work and capable to work individually

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance

職位說明和職責

• 跟隨團隊到客戶現場進行交付、安裝工作，例如安裝電源軌道、連接器、開關等。
• 協助裝卸、攤位搭建、展覽活動包裝等。
• 與銷售支援、倉庫等內部部門密切合作。
• 為客戶提供支援、維持良好的工作績效並提供良好的服務品質。
• 根據需要臨時技術和營運支援任務。
  
  要求
• 候選人必須至少擁有SPM、專業證照、文憑等。
• 至少 3-5 年接線或電氣技術/操作背景工作經驗。沒有經驗的初級人員將接受訓練。
• 成熟、主動、多任務、具備團隊合作精神。
• 能夠與各個層級的人進行溝通。
• 能夠溝通和理解馬來語、英語、華語者優先。
• 每隔一個星期六，必要時能夠工作。
• 工作地點位於八打靈再也雙威白沙羅科技園。

津貼和福利

• 醫療保險
• 開放文化
• 個人發展機會

角色總結：

作為 ULD Logistics & Distribution Sdn Bhd 的業務支援協調員，您將負責執行和促進公司的日常營運。您將協助協調人員和流程，以實現有效的溝通、談判、以客戶為導向的方法和貨物分配，以確保各種管道的順利運作，以實現最大效率。

主要職責

倉儲

• 管理倉庫庫存並維護資料庫。
• 協調和安排整個倉庫的產品移動，包括成品的儲存和運輸。
• 執行日常生產和運輸計劃，安排多餘庫存存放在倉庫
• 透過修改儲存空間分配來管理成品的日常流程。
• 透過驗證庫存記錄或對所需物品進行盤點來確認要運送的物品的可用性。
• 識別並報告滯銷產品，並在獲得批准後安排移除該產品。
• 記錄所有相關活動並填寫表格和報告。

營運

• 負責海運進出口的日常協調、執行和追蹤。與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、委託人、承運人、貨運代理、海關等建立並維持有效的關係和溝通，確保提供無可挑剔的服務。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 處理客戶與交付、帳單準備和驗證相關的詢問、請求和投訴。

客戶服務和室內銷售

• 與客戶溝通，向潛在客戶撥打外線電話，並跟進線索。了解客戶的需求並識別銷售機會。
• 回答潛在客戶的問題並透過電子郵件發送附加資訊。
• 將合格的機會分配給適當的銷售主管，以進行進一步的開發和結束。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

公司簡介：
加入 Yee Fong Marine S/B 充滿活力的團隊，Yee Fong Marine S/B 是馬來西亞領先的船舶維修和設備供應提供商。我們致力於提供高品質的產品/服務和卓越的客戶服務。秉承追求卓越和客戶滿意度的承諾，我們正在擴大我們的團隊並尋找敬業的人才加入我們。

職位概況：
我們目前正在尋找一名熟練的機械服務技術員加入我們在新山的團隊。理想的候選人將負責維護、保養和修理泵浦、空氣壓縮機、絞車和相關設備。該職位為對機械工程充滿熱情並具有工業維護實踐經驗的個人提供了令人興奮的機會。

主要責任：
⁠ ⁠對泵浦、空氣壓縮機、絞車及相關機械系統進行維修、故障排除及修理。
⁠ ⁠進行預防性維護檢查，以確保設備的可靠性和性能。
⁠ ⁠診斷機械問題、找出根本原因並實施有效的解決方案。
⁠ ⁠與服務團隊合作安排服務任務並確定服務任務的優先順序。
⁠ ⁠遵守安全協議和程序，確保安全的工作環境。
⁠ ⁠記錄服務活動，包括維護報告、零件使用情況和執行的工作。
⁠ ⁠為客戶提供設備操作和維護實務的技術支援和指導。

資格：
⁠ ⁠最低 Sijil Vokasional（職業證書）或機械工程或相關領域的文憑。
⁠ ⁠海事工程師歡迎申請
⁠ ⁠ 1-2 年機械維修實務經驗，最好是維修幫浦、空氣壓縮機或絞車。
⁠ ⁠強大的機械能力和故障排除能力。
⁠ ⁠能夠解釋技術手冊、圖面和原理圖。
⁠ ⁠優秀的溝通與人際溝通能力。
⁠ ⁠有效的駕駛執照並願意根據需要前往客戶現場。
⁠ ⁠致力於安全並遵守安全法規。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

機會概覽：
擔任 Premission Power Sdn. Bhd. 的客戶關係主管，踏上職涯光明而充實的未來之旅。該職位是通往塗料行業令人興奮的可能性的門戶，為您提供磨練技能、擴展知識並開闢通往專業成長和個人發展的成功道路的機會。

為什麼加入我們：

• 有競爭力的薪資和基於績效的激勵措施。
• 全面的培訓和指導計劃。
• 職業晉升和專業發展的機會。
• 公司旅行機會。
• 團隊聚會聚餐。

主要責任：

• 與客戶建立牢固的關係，提供售後支援並解決任何疑慮或問題。
• 了解客戶的產品需求並提供適當的建議。
• 提供技術建議和報價，解決客戶詢問並提供產品資訊。
• 利用社群媒體平台推廣我們的產品和服務。
• 上級分配的任何臨時任務。

資格：

• 工商管理、行銷、工程或科學領域的學士學位優先。
• 優秀的溝通和人際交往能力。
• 很強的解決問題的能力和對細節的關注。
• 能夠獨立工作並作為團隊的一部分。
• 熱衷於提供卓越的客戶服務並提高客戶滿意度。
• 了解社群媒體和影片編輯者優先。

公司簡介：
我們，Premission Power Sdn。 Bhd. 是新山一家擁有 20 年歷史的防護塗料和船舶塗料經銷商和技術服務提供者。我們的目標客戶來自石油和天然氣、船舶和重工業。

我們的願景是將自己打造成防護塗料和船舶油漆行業的知名品牌之一，以我們的優質產品和卓越的客戶服務而聞名。

我們的使命是提供有效的保護並提高客戶的實體資產的價值。我們透過提供市場上最有價值的產品和技術服務來實現這一目標。我們的目標是與客戶建立基於信任、可靠性和客戶滿意度的長期關係。

我們公司的核心價值是品質、創新和尊重。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人發展機會

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• ·分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

Responsibilities:

• • Conceive and develop efficient and intuitive marketing strategies.
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
  • Initiate and control surveys to assess customer requirements and dedication.
  • Maintain relationships with vendors and clients to ensure collabouration in promotional activities.
  • Oversee progress of campaigns using various metrics and submit reports of performance.
  • Work with managers in preparing budgets and monitoring expenses.

Requirements:

• • Proven experience as marketing executive or similar role.
  • Thorough understanding of market research techniques, data analysis and statistics methods.
  • Good knowledge of strategic planning principles and marketing best practices.
  • Excel in MS Office and marketing analysis.
  • Outstanding communication and people skills.
  • Excellent organizational and time-management abilities.
  • Creativity and commercial awareness.
  • Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• 分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity. 

Roles & Responsibilities: 

• Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue.
• Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas.
• Analyse the needs and experiences of the customers and provide feedback to the Programme Team for enhancing the programme's value to the customers.
• Update customer information such as contacts, leads and opportunities in CRM and assign corporate leads to Account Managers for follow-up actions. 
• Gain a complete and on-going understanding of the products, programmes, and promotion strategies and convey accurate and relevant information to customers. 
• Support external partners in providing prompt and accurate information for the training programmes.
• Manage training revenue performance, provide regular reports and updates on the campaign outcomes and advise on activities enhancement; analyse, discuss and obtain feedback from Marketing team for improvement.

Requirements:

• Minimum Diploma or degree (business related preferred)
• At least 1 years of working experience in sales or customer services-related industry
• Customer-oriented with strong business acumen and sales-driven
• Highly analytical, excellent communication and interpersonal skills
• Strong stakeholder engagement skills
• Responsible at work and capable to work individually

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity. 

Roles & Responsibilities: 

• Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue.
• Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas.
• ·Analyse the needs and experiences of the customers and provide feedback to the Programme Team for enhancing the programme's value to the customers.
• Update customer information such as contacts, leads and opportunities in CRM and assign corporate leads to Account Managers for follow-up actions. 
• Gain a complete and on-going understanding of the products, programmes, and promotion strategies and convey accurate and relevant information to customers. 
• Support external partners in providing prompt and accurate information for the training programmes.
• Manage training revenue performance, provide regular reports and updates on the campaign outcomes and advise on activities enhancement; analyse, discuss and obtain feedback from Marketing team for improvement.

Requirements:

• Minimum Diploma or degree (business related preferred)
•  At least 1 years of working experience in sales or customer services-related industry
• Customer-oriented with strong business acumen and sales-driven
• Highly analytical, excellent communication and interpersonal skills
• Strong stakeholder engagement skills
• Responsible at work and capable to work individually

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance

職位描述

• 回覆客戶詢問：透過各種管道與客戶互動，及時有效地解決他們的詢問。
• 記錄銷售數據和分析報告：維護銷售交易記錄並產生分析報告以評估績效。
• 優化響應系統：透過完善響應系統來提高客戶轉換率。
• 與銷售團隊合作：與銷售團隊進行策略討論，提供有效的解決方案和建議。

工作要求

• 應屆畢業生/文憑/學位持有者。
• 精通三種語言：國語、英語和馬來語。
• 強大的組織能力，可以優先考慮和規劃工作活動。
• 注重任務完成的細節和準確性。
• 優秀的溝通技巧，可實現有效的客戶互動。
• 願意透過電話與客戶長時間互動。
• 積極主動的態度和渴望學習的精神。
• 充滿活力、獨立、可靠、負責。
• 精通 MS Office（Excel、Word、PowerPoint、SQL），具有出色的網路和簡報能力。

津貼和福利

• 內部和外部培訓機會。

   

• 向 EPF、Socso、EIS 捐款。

   

• 每年基本加薪和年終獎（視業績而定）。

   

• 根據勞動法，年假和病假。

   

• 績效和年度獎金。

   

• 提供津貼。