Total 2,600 customer service manager job vacancies in Human Resources category in The United States of America

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• Support the full spectrum of Human Resource functions which includes recruitment and selection, employee relations, payroll management and training and development
• Responsible for the full payroll functions
• Execute HR operational functions related employees’ data maintaining, leave administration, employee benefits administration, medical claims, work pass applications, etc.
• Assist in the reviewing of policies and process flows
• Support the recruitment process; sourcing, shortlisting and onboard of employees
• Support the consolidation of HR reports/analysis for the Group and generate statistical reports as and when require
• Develop internal work plan to ensure deliverables and timelines are met
• Provide timely reporting to Finance
• Manage and coordinate internal/external Audits
• Lead and manage HR Data Analytics
• Manage Workplace Safety & Health
• Review and keep updated on the Workplace Safety & Health Act
• Ensure the organization is in compliance with the Act’s requirements
• Communicate and education staff on the Act’s requirement to continually drive awareness
• Part of WSH Committee
• Fire drill conducted by building management
• Workplace risk assessment
• Promote staff awareness of workplace safety and health, communicate and educate staff on the Act’s requirement to continually drive awareness
• Manage and supervise the Office Admin Function
• Overall in charge of Office & HR Administration function (such as office rental, office work space allocation, wellness programme, season parking, staff pass, etc)
• Manage the budget for Office and HR administration
• Work with and supervise the HR & Office Admin Senior Officer in supporting the office and vendor management
• Manage Long Service Award Programme
• Manage Annual Corporate Events
• Provide HR advice to employees

An ideal candidate should have the following:-

• Bachelor’s degree in Human Resources, Business Studies or Business Administration
• At least four years of relevant experience (specifically in HR Governance, people risk management, HR budgeting and Office Administration), and amongst which 5 years in a people management role
• Well verse and knowledgeable in HRIS System (Justlogin, Unit4)
• Experiences in rolling out HRIS implementation project within organisational
• Good knowledge of local employment laws and regulations
• A strong communicator with excellent interpersonal and influencing skills
• Resourceful, independent, meticulous with a strong desire to learn, and be able to work in an agile environment
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams

We regret that only shortlisted candidates will be notified

Recruitment Branch Manager - Education

Address: Waterfront, Ethos Kings Road SA1, Swansea SA1 8AS

Salary: £43,000 - £63,000 + Bonuses

This is full time, permanent role, you’ll be working Monday – Friday. Please note this role is fully office based.

Working Hours:

• Term time: 2x 9 hours (7:30 - 4:30), 2x 9.5 hours (7:30 - 5:00) and 1x 10 hours (7:30 - 5:30)
• School holidays: Reduced hours

TeacherActive is one of the leading providers of supply teachers and teaching support staff in the UK, we have a reputation for great quality and service and have been operating for over 19 years.

Do you have experience in managing a team of Recruitment Consultants and Resourcers to help reach targets? Do you have a confident and resilient personality? TeacherActive wants you to join our market leading team in our successful Swansea office!

The Benefits:

• Branch related bonus and shares in the business
• The opportunity to increase your basic salary by hitting key milestones
• Uncapped commission with no threshold on own billings
• 28 days annual leave plus bank holidays which increases with length of service and an extra day’s annual leave on your Birthday and a life admin day to be taken when needed!
• Reduced working hours in school holidays
• Fantastic career and promotion opportunities we are a fast moving and performance-orientated business with excellent rewards
• The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focussed on your success
• Private health care after a qualifying period
• Discounted Gym Membership and high street discounts
• Company run functions that celebrate success
• Champagne Fridays

The role of a Recruitment Branch Manager:

• Leading from the front to develop business alongside your team
• Developing and implementing branch sales plans to deliver the required results alongside conducting regular sales and operations meetings
• Adding to your headcount to build the best possible team whilst also aligning your branch to the TeacherActive culture
• Conducting regular 121s and team briefs including information about sales goals, campaigns and other relevant information
• Recognising employee achievements and encouraging excellence in the work environment
• Motivating the team to gain the highest possible outcomes through activity whilst balancing wellbeing
• Working to ensure all staff receive the best possible development whilst acting on the Learning & Development team’s feedback
• Evaluate team and individual performance, providing feedback and coaching
• Interacting with customers on a regular basis to ensure high levels of satisfaction and to act on feedback
• Ensuring adherence to TeacherActive compliance standards and policies
• Assessing local and regional market conditions and identifying opportunities
• Drafting forecasts, business plans and managing budgets, allocating branch funds and defining financial objectives
• Co-ordinating with other branches to share knowledge and plan promotional activities to achieve goals

What you will need to show:

• A successful billing record in agency recruitment
• Experience managing a team of Recruitment Consultants/Resourcers
• Confident and resilient personality
• Able to build rapport and strong communication skills
• Great organisational skills and flawless work ethic
• Ability to nurture relationship
• Knowledge of the education recruitment market

If this sounds like something you would be interested in then please do not hesitate to apply, or contact me for more information!

Jacky Spragg - Head Office

jacky.spragg@teacheractive.com

0121 200 4988/WhatsApp 07852631798

AA01

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Responsible for the full spectrum of HR management which includes employee life cycle management, talent acquisition, and retention, compensation and benefits administration, employee engagement, performance management, and learning and development.
• Establishes and leads the recruiting and selection process which includes sourcing, shortlisting, interviewing, etc
• Performs recruitment efforts for all personnel and conducts new employee onboarding and exit interviews
• Maintains personnel records and prepares reports as required
• Maintains company staff directory and organizational charts
• Develops and updates HR budgets
• Monitors and tracks the leave for financial reporting and regulatory compliance
• Any other ad-hoc duties

Candidate Requirements

• Minimum a bachelor’s degree in human resources or related discipline
• 5 years of HR experience
• Experience preferred in the education field
• Able to work in a fast-paced environment
• Possess critical thinking abilities
• Resourceful with proven problem-solving skills
• Excellent communication and interpersonal skills with the ability to engage people at all levels
• Possess sound working knowledge of MOM legislation, CPF & IRAS statutory requirements, and other local statutory requirements.

What We Offer：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

Job Requirements:

• Full spectrum of HR functions including development of good HR policies and training programs aligned with Company's objectives
• Recruitment, Talent Acquisition and Exit Clearance
• Craft job ads and employment contract in accordance to MOM guidelines
• Administer employee compensation, leave and other benefits
• Motivate staff to maintain morale, organize team bonding session etc
• Ensure monthly payroll is accurate
• Submit employment income to IRAS for all foreign and local employees
• Handle performance management and compute annual increment and variable bonus as per instruction from Top Management
• Handle company travel arrangements and expatriate administration issues
• Participate in government and industrial surveys
• Develop year end appraisal formula for the entire company, measuring staff productivity metrics and manpower budgeting
• Handle work pass application, renewal and cancellation of foreign workers
• Handle and administer the company's yearly insurance renewal
• Company licences renewal on Government platforms
• Manage work injury, medical and hospitalization claims

Requirements:

• Possess at least a Diploma in Human Resource Management
• Minimum 5 years of relevant working experience in HR manager role in manufacturing industry
• Experience with time management and payroll systems
• Good knowledge and interpretation of the Employment Act
• Possess strong communication and interpersonal skills
• Preferably Bilingual (English and Chinese)
• Meticulous, well-organized and able to work independently
• High standards for integrity and confidentiality
• Proficient in Microsoft Office software applications

As a vital member of the organisation, the Assistant HR Manager supports the efficient and effective functioning of HR key areas for Singapore and Malaysia offices, including recruitment, performance management, employee communication & employer branding, learning & development and HR analytics.

Key Accountabilities

· Provide end-to-end recruitment process, including job posting, sourcing candidates, screening resumes, conducting interviews, and facilitating the selection process.

· Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.

· Ensure a positive candidate experience throughout the recruitment process.

· Support the performance management process by coaching the Managers in setting performance objectives, conducting performance evaluations, and providing feedback to employees.

· Assist in identifying performance gaps and developing appropriate interventions to improve employee performance.

· Maintain accurate performance records and reports for analysis and decision-making.

· Facilitate effective communication between management and employees by disseminating important information, policies, and updates.

· Develop and implement strategies to enhance the employer brand, both internally and externally.

· Collaborate with marketing team to create compelling employer branding content and materials.

· Manage employer brand presence on social media platforms, job boards, and other relevant channels.

· Work with department heads to identify staff training needs and provide advice on appropriate learning interventions

· Ensure all employees document individual development plan (IDP) in the performance management records

· Co-ordinate training sessions and workshops to enhance employees skills and knowledge, and to support staff in implementing their IDPs

· Monitor and evaluate the effectiveness of training programs and recommend improvements as necessary.

· Collect, analyse, and interpret HR data to identify trends, patterns, and insights relevant to recruitment, performance, engagement, and retention.

· Generate HR reports and dashboards to support data-driven decision-making and strategic planning.

· Provide recommendations based on HR analytics to improve HR processes and initiatives.

Pre-requisities:

· Minimum 5 years of experience in HR roles, with exposure to recruitment, performance management, learning & development and employee communication.

· Minimum Diploma in HR Management or Business Administration with strong understanding of HR principles, practices and legal regulations.

· Possess excellent verbal and written communication skills, with the ability to convey information clearly, concisely, and effectively.

· Strong problem-solving and analytical skills, identifying root causes of issues and developing effective solutions.

· Demonstrate honesty, integrity and ethical conduct in all interactions and decision-making processes.

· Pay close attention to detail, ensuring accuracy and precision in all tasks and deliverables.

· Maintain a customer-centric mindset, prioritising the needs and satisfaction of both internal and external stakeholders.

Overall job objectives

To manage the entire HR function for HEB and it's operating units.

Job scope / responsibilities

Recruitment of both local and foreign staff

Application of Work Permit application and renewals including medical tests required

Payroll / Rewards (Compensation & Benefits)

Staff training & development

Talent Management and Succession Planning

Staff welfare/benefits administration

Performance Appraisal Management

Compliance, Strategic Partnering with various Govt & non-Govt agencies with respect to HR functions/needs.

Job requirements

Minimum Bachelor’s Degree in Human Resources, Business Administration, or related field

Minimum of 5 years of HR management experience. Preferably close to 10 years.

Have supervisory and leadership role at least 3 years.

Experience in handling monthly payroll processing with variable component

Thorough knowledge of employment-related laws and regulations in Singapore. Knowledge of MOM system and Tax compliance.

Good network with the HR professionals both in government and externally is an advantage

Proficient with Microsoft Office Suite and HR related software.

Good written and communication skills. Good presentation skills. Effectively bilingual in English and Tamil.

Able to interact with staff of all levels and exercise confidentiality in all HR matters.

Ability to act with integrity, professionalism, and trustworthiness.

About us: 
At iSelect, were passionate about helping Australians reduce their household bills and save money, time and effort. We are Australias go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australias leading brands and our highly trained consultants help customers compare, select and save.  
What you do: 

Develop and implement talent acquisition strategies aligned with the organisation's objectives and future workforce needs. 
Enhance the organisation's employer brand through targeted marketing initiatives and ensure a positive candidate experience at every touchpoint. 
Lead and mentor a team of recruiters, providing guidance, support, and professional development opportunities to optimise performance and foster growth. 
Oversee the teams execution for the end-to-end recruitment process, from job requisition to offer acceptance, ensuring efficiency, compliance, and a positive candidate experience. 
Ensure
... Click here to view more detail / apply for Talent Acquisition Manager

• Work with line managers on manpower requirements, employee relations issues, compensation & benefits matters, key HR initiatives and other HR matters
• Support current & future business needs through development, engagement, motivation and preservation of human capital.
• Design and implement organization structure programme
• Ensure that HR policies & practices are in compliance with prevailing statutory regulations
• Organise employee communication platforms and activities
• Process monthly payroll and statutory related submissions (e.g. CPF, Income Tax)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Work pass applications, renewal and cancellation
• Ensure timely update of employees’ database, proper filing system and smooth office administration
• Lead and drive projects/activities to support operation teams
• Supervise, train and develop the HR & Admin Team
• Liaise with HQ on HR matters and any other ad-hoc duties as assigned HRIS
• Actively tracking and reporting on available grants issued by the government
• Handles grant calls, including submission and reviewing of grants application.
• Administering project preparation
• Other ad-hoc duties as assigned

Job Requirements

• Diploma or Degree holder in Human Resources Management or Business Management
• At least 2 years in relevant HR Assistant Manager role
• Well versed with Singapore Employment Act and labour legislation
• Strong interpersonal skills to work with key decision makers and various levels of employees
• Ability to work in a fast-paced and dynamic environment
• Payroll processing background will be an added advantage
• Able to work under pressure and meet datelines
• Hands-on individual with strong IT and coordination skills

The Company

Our client, in the manufacturing sector, is currently looking for a HR Manager to join their dynamic team.

The Role

This role involves providing leadership and guidance in human resources to Divisional Management Teams across various locations, focusing on aligning HR initiatives with business objectives for profitable growth. Responsibilities include partnering with union leadership on employee relations, overseeing HR activities like recruitment, salary planning, and benefits administration, and implementing talent management strategies to support business development. The role also encompasses driving operational excellence through the use of tools and processes, ensuring compliance with employment laws and regulations, and supporting safety compliance initiatives.

Your Profile

You should have a Degree in Human Resources Management or its equivalent with at least 8 years of HR experience in manufacturing sector. You should possess good understanding of HR processes.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12970151, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attached under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk. Were looking forward to hearing from you!

Why you must join us?

• Festive Leave
• Birthday Leave
• Sponsored Leave for Incentive Trip
• Incentive Trip

Responsibilities:

• Formulating, implementing & reviewing of policies and procedures
• Involves in recruitment and selection process
• Managing of insurance claims and reports
• Staff benefits administration
• Leave administration
• Involves in training & development
• Advise on Advisement standards
• Review on staff compensation
• HR policies and employee relations
• Involves in disciplinary issues and staff counseling
• Ad hoc duties and HR projects as assigned.

Requirements:

• Candidate must possess at least Bachelor's Degree, Professional Degree, Human Resource Management, or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Preferably specializing in Human Resources or equivalent.
• Able to commence work within short notice.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

In order to speed up the shortlisting process, qualified or interested candidates are strongly encouraged to submit your updated resume in Word/PDF format and email to resumes@mci.com.sg include the following information in your resume:

• Education background
• Work experiences in point forms

• Reason (s) for leaving

• Current and expected salary
• Date of availability / Notice period

**We regret to inform you that only shortlisted candidates would be notified.**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

· Knowledge in private security industry

· Payroll processing and preparation of salaries and over-time pay-outs

· Prepares and submits monthly CPF contribution

· Prepares monthly billing invoices and credit notes

· Prepares Employment Contract for employees

· Maintain proper recording and filing of data entry for employees

· Other ad-hoc administrative duties

Requirements

· At least Diploma in Human Resource or Business Administrative related

· Minimum 5 years’ relevant working experience

· Proficient in MS Excel and MS Word

· Able to absorb multi-task works

TeacherActive is one of the leading providers of supply teachers and teaching support staff in the UK, we have a reputation for great quality and service and have been operating for over 19 years.

TeacherActive has an exciting opportunity to join our market leading agency as we continue our plans for growth. We are on the hunt for an experienced Perminent Recruitment Branch Manager to join us in our London office!

Perminent Recruitment Branch Manager

Address: 150 Minories, London EC3N 1LS

Salary: £53,000 - £73,000 + uncapped commission & bonuses

This is full time, permanent role, you’ll be working Monday – Friday. Please note this role is fully office based.

Working Hours:

• Term time: Monday-Friday 2x 9.5 hours (7:00 - 4:30), 2x 10 hours (7:00 - 5:00) and 1x 10.5 hours (7:00 - 5:30)
• School holidays: Reduced hours, approx. 9.00-3.30pm

As a billing Branch Manager, you’ll be responsible for a team of successful Consultants and Resourcers, with the full support and guidance of senior management. This is a billing role, so you will need to have a successful track record of agency recruitment and ideally have some management experience in education or social care agency recruitment.

You will thrive from leading by example and will be responsible for driving this successful branch to its full potential. It is important that you possess the skills to motivate, inspire and develop a team.

The role of a Branch Manager:

• Leading from the front to develop business alongside your team
• Developing and implementing branch sales plans to deliver the required results alongside conducting regular sales and operations meetings
• Adding to your headcount to build the best possible team whilst also aligning your branch to the TeacherActive culture
• Conducting regular 121s and team briefs including information about sales goals, campaigns and other relevant information
• Recognising employee achievements and encouraging excellence in the work environment
• Motivating the team to gain the highest possible outcomes through activity whilst balancing wellbeing
• Working to ensure all staff receive the best possible development whilst acting on the Learning & Development team’s feedback
• Evaluate team and individual performance, providing feedback and coaching
• Interacting with customers on a regular basis to ensure high levels of satisfaction and to act on feedback

You'll receive these benefits in return:

• The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focused on your success
• 15k bonus
• Uncapped commission with no threshold on own billings
• Branch related bonus and shares in the business
• The opportunity to increase your basic salary by hitting key milestones
• Fantastic career and promotion opportunities we are a fast moving and performance-orientated business with excellent rewards
• Reduced working hours in school holidays
• 28 days annual leave plus bank holidays which increases with length of service and an extra day’s annual leave on your Birthday and a life admin day to be taken when needed!
• Private health care plan
• Company run functions that celebrate success
• Champagne Fridays

What you will need to demonstrate:

• A successful billing record in agency recruitment, preferably in the education sector
• Experience managing a team of Recruitment Consultants/Resourcers
• Confident and resilient personality
• Able to build rapport and strong communication skills
• Great organisational skills and flawless work ethic
• Ability to nurture relationship
• Knowledge of the education recruitment market

Are you interested?

Then please apply directly. If you would like further information about this Recruitment Branch Manager opportunity, please feel free to contact me for a confidential conversation.

Annie Abiona

annie.abiona@teacheractive.com

Head Office

0121 2004988

AA01

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Responsible for the full spectrum of HR management which includes employee life cycle management, talent acquisition, and retention, compensation and benefits administration, employee engagement, performance management, and learning and development.
• Establishes and leads the recruiting and selection process which includes sourcing, shortlisting, interviewing, etc
• Performs recruitment efforts for all personnel and conducts new employee onboarding and exit interviews
• Maintains personnel records and prepares reports as required
• Maintains company staff directory and organizational charts
• Develops and updates HR budgets
• Monitors and tracks the leave for financial reporting and regulatory compliance
• Any other ad-hoc duties

Candidate Requirements

• Minimum a bachelor’s degree in human resources or related discipline
• 5 years of HR experience
• Experience preferred in the education field
• Able to work in a fast-paced environment
• Possess critical thinking abilities
• Resourceful with proven problem-solving skills
• Excellent communication and interpersonal skills with the ability to engage people at all levels
• Possess sound working knowledge of MOM legislation, CPF & IRAS statutory requirements, and other local statutory requirements.

What We Offer：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children