Total 5,444 customer service manager job vacancies in The United States of America

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing sales team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Overview:

We are in search of an experienced Assistant Marketing Manager who will lead our product (Imaging Camera) marketing efforts, with a specific focus on conducting meticulous research related to product pricing. As a key member of our marketing team, you will have the opportunity to shape the market perception of our products and contribute to the development and execution of impactful marketing campaigns.

Key Responsibilities:

1. Product Marketing Strategy:

• Collaborate with the product development team to understand product features, benefits, and unique selling points.
• Develop and implement comprehensive product marketing strategies to promote our products effectively, drive product awareness and market penetration.
• Conduct market segmentation analysis to tailor messaging for different target audiences.
• Collaborate with cross-functional teams to align marketing strategies with overall business objectives.

1. Market Trends Analysis:

• Stay abreast of industry trends, consumer behavior, and emerging market opportunities.
• Perform market visit and meet-up with dealers for market insights.
• Conduct comprehensive competitor analysis to identify strengths, weaknesses, opportunities, and threats.
• Translate market insights into actionable strategies to position our products effectively.

1. Pricing Research and Strategy:

• Conduct thorough pricing research to ensure competitive positioning and profitability.
• Develop pricing strategies that reflect market dynamics and customer value perceptions.
• Collaborate with finance and sales teams to ensure pricing aligns with financial objectives and sales targets.

1. Campaign Development & Execution:

• Oversee the end-to-end execution of marketing campaigns, ensuring alignment with brand guidelines and messaging.
• Work closely with the creative team to develop compelling marketing collateral and campaigns.
• Monitor campaigns based on performance metrics and feedback and seek continuous improvement.

1. Data Analysis and Reporting:

• Utilize marketing analytics tools to track and measure the performance of marketing campaigns.
• Generate insightful reports for key stakeholders, highlighting successes and areas for improvement.

1. Cross-Functional Collaboration:

• Work closely with product development, sales, and other departments to gather insights and incorporate them into marketing strategies.
• Foster a collaborative environment to drive innovation and continuous improvement.

Qualifications and Skills:

1. Bachelor's degree in Marketing, Business, or a related field.
2. Candidate must have at least 3-5 years of related experience in the industry, with passion in imaging and video industry.
3. Proven experience in product marketing, with a strong background in pricing strategy.
4. Exceptional project management and organizational skills.
5. Strong analytical mindset with the ability to derive insights from data.
6. Excellent communication and presentation skills.

Join our dynamic team and contribute your expertise to elevate our product marketing initiatives, ensuring the success and market prominence of our offerings.

Perks & Benefits

• Above standard EPF Employer Contribution
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (LRT Taman Jaya)
• Medical & Insurance coverage
• Open culture
• Personal development opportunities
• Dental insurance
• Fitness membership

Job responsibilities:

• Oversee for all of the sales process
• Identify customer needs, provide proposals and quotation
• Provide technical supports, solutions and advice to customers
• Develop effective customer relationship
• Continuously looking for business opportunities
• Monitor overall sales activities including forecast, collection, report
• Preparation of timely reports
• Monitor customer's forecast and plan for stock replenish accordingly
• Keep abreast of the market competitor's activities and industries trends to develop and implement a high growth strategy
• To ensure confidentiality of all the customer data, project information, pricing, etc.
• Regional sales including Malaysia and Singapore
• To perform special task assigned by superior from time to time

Job requirements:

• Higher education in Sciences/Chemical/Engineering
• Similar industry experience is preferred, eg. painting, coating, manufacturing
• PC literate and technical knowledge
• Strong communication skill both in verbal and written (English and Bahasa Malaysia)
• Possess positive attitude and willing to learn
• Travelling required, domestic, outstation and oversea
• Possess own transport

Perks & Benefits

• Allowance (phone, meal, travel, etc.)
• Company trips
• Medical insurance
• Personal development opportunities
• Performance bonus
• Annual increment

Job Responsibilities: 

• Build relationship with corporate customers by making cold calls.
• Promote company services and products through phone calls, emails and videos calls.
• Creatively self-generate leads and qualify prospects.
• Seek new sales through existing customers.
• Diligently working to achieve personal sales target. 

Job Requirements: 

• Strong phone presence and experience making dozens of calls daily
• Proactive, enthusiastic learner and a collaborative team player .

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Introduction

JV PIONEER™ is a local brand that specializes in Professional LED Lighting Solutions cater to Industrial Commercial & Government sectors. We provide the most highly reliable range of lighting locally and in Asia Country. Over the years of courageous leadership imperatives, the latest products & technologies to create the TRUST to customers.

You will play an important role in the following:

1. Responsible for managing and developing new existing and new customers.
2. Understand our ideal customers and how they relate to our products.
3. Set sales goals, compare performance to goals, reporting and adjust goals as needed.
4. Achieve company objectives by planning thoroughly, setting sales goals, analysing performance data, and making forecasts.
5. Consistently meet revenue goals in accordance with team/organizational goals
6. Develop skills continuously for hiring, training and leading team members.
7. Responsible for leading sales teams to reach sales targets.
8. Overseeing the activities and performance of the sales team.
9. Maintain good relationships with customers, vendors, business partners and end users.
10. Builds market position by locating, developing, defining and closing business relationships.
11. Identifies trendsetter ideas by researching industry and related events, publications and announcements.
12. Provide detailed and accurate sales forecasts.
13. To conduct sales presentations and negotiations with customers.
14. To identify new business opportunities, requirements and winning strategy in the geographical regions allocated.

To be successful in this role you will need to have:

1. Minimum Bachelor Degree in related field / Certificate in Sales, or equivalent
2. 2 years of experience in a related industry
3. Able to communicate efficiently in Malay and English
4. Possess own vehicle and must be able to travel outstation within a state.
5. Strong interpersonal skills and communication skills.
6. Have a strong passion for sales and a desire to deliver results.
7. Ability to build and maintain relationships with clients.
8. Ability to adapt to growth in a competitive environment.

How this career will benefit you:

1. Salary Package: Basic + Allowance + Commission
2. Epf, Socso & Eis
3. Panel Clinic
4. Allowance (Meals, Petrol, Traveling, Accommodation)
5. Sales Incentives
6. Five-day work a week
7. Work Independently
8. Computer/Laptop & Mobile Phone provided.
9. Bonus & Increment

Job Description

• Assist Sales Manager in new business development and attend to new business enquiries.
• Attend to enquiries from exisitng customer which include pricing enquiry, technical specification, follow-up of order and delivery schedule.
• Must be a master seller. Schedule meetings, sales appointments and following up with customers regarding order status.
• Build and maintain rapport with potential, existing & new customers.
• To achieve monthly sales target set and ensure outstanding payment collected within 90 days in order to enjoyed sales commission.
• To ensure that services and fire fighting equipment are delivered to customers’ expectations.
• Prepare quotation and meet customer to explain on quotation and job requirement.
• Assist customers in the submission of a Fire Certificate application. Training shall be provided.
• Monitoring sales performance and compiling reports.
   

Job Requirement

• Candidates must possess good effective communication and interpersonal skills with all customer from all level
• Candidates able to speak fluently in English, Bahasa Malaysia and Chinese language 
• Candidates must possess own car and valid D car license
• Candidates must have at least 2 years working experience in sales field
• Candidates must possess at least SPM, STPM, Diploma or Degree in any field
• Candidate must be a go getter and agressive in closing sales

Perks & Benefits

• Commission and bonus
• Allowance (travelling, toll and parking, mobile etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture

• Assist Project Manager to ensure the project assigned is completed within the approved timeframe, budget and specifications.
• Assist Project Manager on day-to-day project management, including liaison with all parties involved in the project (e.g., the Architects, Designer, Consultant, Main and Sub Contractors, suppliers etc).
• Assist Project Manager in design development stage and prepare product brief.
• Coordination with consultant for preparation and submission of drawings/documents relevant local councils and authorities to ensure authority approvals are obtained within the agreed timeframe.
• Liaison and follow up with relevant authorities whenever necessary to expedite the approval process.
• •Assist Project Manager in conducting coordination meetings with consultants and contractors in Client Consultant meetings and Site meetings to solve all project related issues and recommend solutions to problems.
• Regular site visit and check the day-to-day work by the contractors to ensure compliance to procedures, standards, specifications drawings, safety standards, quality and adherence to the project requirements as well as SOPs
• Monitor work schedules, work progress at site and coordination with all parties involved to ensure that the projects are smoothly completed in accordance to specification, target time and budget set.
• • Any other duties as assigned by management from time to time.

Perks & Benefits

• Central location
• Personal leave
• Personal development opportunities

JOB DESCRIPTION

Service Customer:

· Interact with customers in a professional and courteous manner to understand their requirements.

· Address customer inquiries and concerns promptly and effectively.

· Ensure customer satisfaction by providing high-quality service and support.

Analyze Customer Profile:

· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.

· Utilize various tools and methodologies to gather relevant data and insights.

· Identify key areas for improvement or opportunities for optimization.

Provide Solutions and Advice:

· Develop customized solutions and recommendations based on the analysis of customer profiles.

· Communicate findings and proposed strategies clearly and persuasively to customers.

· Collaborate with internal teams to implement solutions and support customers throughout the process.

Maintain Documentation:

· Document all interactions, analysis, and recommendations accurately and comprehensively.

· Keep records of customer profiles, preferences, and historical data for future reference.

· Ensure confidentiality and security of customer information at all times.

Perks & Benefits

• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Supplemental pay types:

• Commission pay
• Performance bonus
• Retention bonus
• Signing bonus

PHB’S SUBSIDIARIES

• Monitor and manage the needs of clients regulated by PHB, provide services, office equipment and goods facilities as stipulated in the contract that has been signed and ensure that the client is satisfied with the service provided by PHB.

OFFICE MANAGEMENT

• To ensure a conducive and safe working environment.
• To assist in maintenance & service/renovation activities to ensure that works undertake by contractor.
• In-depth understanding of project management i.e. small renovation projects (RM5-10mil)
• To monitor office facilities such as meeting and archive room are properly managed.
• To assist in the HSE compliance and maintenance of fire safety equipment to keep office premises safe from fire or other hazards.
• To maintain and monitor company decorations (plant/painting/cleanliness etc.).
• To assist in monitoring any of Pest Control activities.
• Working knowledge of office equipment’s i.e. photocopy machine and facsimile machines.
• To ensure that office utilities are manage properly.
• Full knowledge of office management systems and procedures

FIXED AND COMPANY’S ASSETS

• To assist in disposing of company’s Assets activities.
• To ensure that Fixed Asset Management activities are comply with Standard Operating Procedure.

OFFICE SUPPLIES AND STATIONERY

• To ensure that inventory of office supplies and stationery is properly maintained and controlled.
• To maintain and update price quotation and other related information from suppliers.
• To monitor the internal request of stationery is handled properly and deliver to the requestor in timely manner. 

COMPANY MOTOR VEHICLE/PARKING, PETROL AND TOLL CARD

• To maintain and monitor the usage of company car including the progress of routine services.
• To monitor road tax/insurance renewal and car maintenance service.
• To monitor and maintain Touch N Go Card and PETRONAS smart pay card record usage.
• To maintain and monitor new parking registration and invoice charges.
• To ensure that company motor vehicles are well maintained and properly managed. 

COMMUNICATION AND CORRESPONDENCES SERVICES

• To assist in the task related to the maintenance of key phone system i.e. new telephone line application, adding extension line/number etc.
• Responsible in monitoring of all incoming and outgoing mails and ensuring the distribution of the mails are in timely manner.
• To update / prepare monthly Administration duty roster.
• To produce professional-quality reports, presentations and briefs
• High level of verbal and written communications skills i.e. memo, circular 

GENERAL ADMIN ACTIVITIES

• Document Management System - managing, maintaining and updating proper documentations and reports filing.
• Supervise company’s Pool Driver cum Office Assistants, Dispatch cum Office Assistant, Receptionist cum Admin Assistant and Admin Clerk
• Monitor utilization of department CAPEX & OPEX, to ensure spending is within the approved budget.
• Monitor the achievement of all Time Charter activities and timely completion of the quarterly report by the respective staff.
• Ensure zero audit findings on compliance to all department documented processes.
• Completion of Risk Assessment in Risk Management System (RMS) 

OTHERS

• To undertake ad-hoc functions such as involve in company’s events (Training program, lecture series, company special event etc.).
• Relief Pool Driver cum Office Assistants and Dispatch cum Office Assistant as when as required.
• Binding, photocopy and laminating (if any).
• To undertake special assignments that relate to the job scope as and when instructed by HOD and Management.
• Familiar with basic pivot-tables as well as Power BI
• To provide statistical and budget report i.e. CBA
• Ability to multitask and prioritize daily workload

QUALIFICATION AND EXPERIENCES

• Minimum Diploma or Bachelor Degree qualification
• Good communication skills in English and Bahasa for both written and oral
• MS Office and other computer-aided software’s
• Mature, punctual and disciplined individual, taking his job and responsibility seriously
• At least 7 years working experience and corporate office exposure is advantage
• Proficient in MS Office Applications, i.e. Word, Excel, PowerPoint and Outlook.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance

Job Highlights

• Start ASAP
• Growing and expanding team

Job Description

Responsibilities:

• Develop and grow new accounts
• Address customer enquiries.
• Perform indoor and outdoor sales.
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit sales report
• Tele-marketing and co calling prospects

Job Requirements:

• Self-motivated and able to work independently.
• Preferably candidate with freight forwarding experience
• Good communication skills in different languages.
• Willing to travel.

** Training will be provided** 

Please update your resume with your work experience in chronological order starting with your present or most recent employer, reasons for leaving, current or last drawn salary, expected salary, personal particulars and academic information.

Perks & Benefits

• Commission and increment
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Open culture
• Medical

Job Highlights

• Start ASAP
• Growing and expanding team

Job Description

Responsibilities:

• Develop and grow new accounts
• Address customer enquiries.
• Perform indoor and outdoor sales.
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit sales report
• Tele-marketing and co calling prospects

Job Requirements:

• Self-motivated and able to work independently.
• Preferably candidate with freight forwarding experience
• Good communication skills in different languages.
• Willing to travel.

** Training will be provided** 

Please update your resume with your work experience in chronological order starting with your present or most recent employer, reasons for leaving, current or last drawn salary, expected salary, personal particulars and academic information.

Perks & Benefits

• Commission and increment
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Open culture
• Medical

Job Description:

• Lead a team to manage a mall and responsible for day-to-day mall operations, including property management, tenant management, customer service, facilities maintenance, etc.
• Oversee all aspects of daily mall operations to ensure facilitating good environment for customers.
• Plan the mall operational strategies and ensure the mall objectives are met and maintained through maximizing tenant occupancy, revenue, attracting shoppers and building the reputation of the mall.
• Ensure the mall is operating in compliance with all authorities’ regulations, and/or with health and safety rules.
• Conduct mall budgeting and financial activities & negotiate contracts for cost-effective operations.
• Evaluate mall performance and provide strategic insight and recommendations to the Management.
• Perform any other ad-hoc duties as assigned.

Requirements:

• Demonstrates background in a leadership position, ideally within mall environment.
• Proficient in Microsoft Office software (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Capable of working efficiently under pressure and handling multiple projects simultaneously.

Perks & Benefits:

• Medical insurance
• Panel clinic
• Personal development opportunities
• Yearly performance bonus

Introduction

JV PIONEER™ is a local brand that specializes in Professional LED Lighting Solutions cater to Industrial Commercial & Government sectors. We provide the most highly reliable range of lighting locally and in Asia Country. Over the years of courageous leadership imperatives, the latest products & technologies to create the TRUST to customers.

You will play an important role in the following:

1. Responsible for managing and developing new existing and new customers.
2. Understand our ideal customers and how they relate to our products.
3. Set sales goals, compare performance to goals, reporting and adjust goals as needed.
4. Achieve company objectives by planning thoroughly, setting sales goals, analysing performance data, and making forecasts.
5. Consistently meet revenue goals in accordance with team/organizational goals
6. Develop skills continuously for hiring, training and leading team members.
7. Responsible for leading sales teams to reach sales targets.
8. Overseeing the activities and performance of the sales team.
9. Maintain good relationships with customers, vendors, business partners and end users.
10. Builds market position by locating, developing, defining and closing business relationships.
11. Identifies trendsetter ideas by researching industry and related events, publications and announcements.
12. Provide detailed and accurate sales forecasts.
13. To conduct sales presentations and negotiations with customers.
14. To identify new business opportunities, requirements and winning strategy in the geographical regions allocated.

To be successful in this role you will need to have:

1. Minimum Bachelor Degree in related field / Certificate in Sales, or equivalent
2. 2 years of experience in a related industry
3. Able to communicate efficiently in Malay and English
4. Possess own vehicle and must be able to travel outstation within a state.
5. Strong interpersonal skills and communication skills.
6. Have a strong passion for sales and a desire to deliver results.
7. Ability to build and maintain relationships with clients.
8. Ability to adapt to growth in a competitive environment.

How this career will benefit you:

1. Salary Package: Basic + Allowance + Commission
2. Epf, Socso & Eis
3. Panel Clinic
4. Allowance (Meals, Petrol, Traveling, Accommodation)
5. Sales Incentives
6. Five-day work a week
7. Work Independently
8. Computer/Laptop & Mobile Phone provided.
9. Bonus & Increment

Job Responsibilities:

• Responsible for the architectural project planning and execution of architectural works in relation to approved Master Project Schedule
• Reviewing contract specifications and drawings and raise technical clarification for any discrepancy
• Prepare submission of shop drawings, materials, Method of Statements
  Coordination with Architect/ Consultants for technical/ shop-drawings submissions
• Coordinate trade demo, material testing from suppliers & review for approval from consultants
• Coordinate with consultants and other trades of discipline like MEP (Mechanical. Electrical, Plumbing) Structural Team, suppliers, vendors and Internal teams such as Safety Department, Operation Team and Architectural Supervisors, QS
  Attend regular meetings with owner/client/project team/sub-contractors
• Responsible for the effective completion of Architectural Works within agreed time, cost, quality and safety
• Leading the Works for Mock-up Units (Sample Units) and to bring to completion within the agreed timeframe/ work phase
• Planning and monitoring of architectural materials/ special products requires longer procurement lead times
• Resolve architectural detailing/ technical issues on site during the architectural work progression phases
• Monitoring subcontractors’ works progress in achieving the agreed work schedules and/ work phases
• Coordinate with architectural supervisor on their scope and progress work
• Compilations and handing-over of Architectural documentations including As-built drawing submissions
• Monitor and Ensure timely and smooth progress of construction works
• Other assignments instructed by Project Managers
• Knowledge in computer application, Microsoft Excel, AutoCAD, Microsoft Project and/or Primavera

Job Requirements:

• Possess at least Diploma/Bachelor’s Degree in Architecture/Interior Design or equivalent
• Minimum 1 year experience in property development field.

Website: 

To learn more about our projects, services, and the values that drive us, please visit our respective websites:

https://gdcapital.com.my

https://www.gdbuilders.com.my

The website provides detailed insights into the company's portfolio, projects, achievements, and contact information.

Remuneration Benefits:

• Annual Leave
• Medical Leave
• Uniform provided
• PPE provided for newcomer
• Yearly Medical Benefits (outpatient medical claim, Group Hospitalisation Insurance & Group Personal Accident)
• Lunch allowance provided
• Overtime incentive
• Handphone allowance

Applicants are invited to send us a comprehensive resume to felicia@gdcapital.com.my or apply online

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
  
  

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities