Total 49 customer service manager job vacancies in Transportation / Logistics category in Richardson Texas HQ (1001 E. Lookout Drive)

This position reports to the Managing Partners. The transport operations manager oversees daily operations, including schedules, routes, and driver assignments, to ensure efficient passenger transportation. They manage vehicle maintenance, safety compliance, and customer service, aiming for safe and reliable service. This role also involves budgeting, staffing, and policy implementation to enhance service quality and efficiency. RAE Transport Services LLP prioritizes an employee-centric, high-performance culture, emphasizing empowerment, quality, continuous improvement, and ongoing development to create an exceptional workplace environment.

Job Description

Individual to be involved in:
1. Oversee the daily operations of transportation services, including scheduling, routing, and vehicle maintenance.
2. Ensure compliance with safety regulations and company policies to maintain a safe working environment for drivers and passengers.
3. Monitor and optimize transportation routes to maximize efficiency and minimize costs.
4. Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable transportation services.
5. Handle customer inquiries, complaints, and issues related to transportation services promptly and effectively.
6. Analyze transportation data and performance metrics to identify areas for improvement and implement strategies to enhance operational efficiency.

Requirements

1. Proficiency in transportation management systems (TMS) and related software for route optimization and scheduling.
2. Understanding vehicle maintenance and repair protocols to ensure fleet reliability and compliance with safety regulations.
3. Knowledge of regulatory mandates and industry benchmarks governing transportation operations.
4. Proficiency in analytical techniques to interpret transportation data and metrics, aiding in performance assessment and strategic decision-making.
5. Exceptional communication aptitude for facilitating coordination among drivers, staff, and clients, and adeptly handling customer inquiries and issues.
6. Demonstrated leadership skills to effectively supervise and inspire transportation team members, cultivating a culture of safety, responsibility, and collaboration.

Want to join a world-class global procurement organization where you can drive change while building a long-term career? Dell’s procurement organization offers the opportunity to learn industry leading skills through our in-house training programs and top of the line career development courses. Recognized for our world-class processes, as a member of the Worldwide Procurement team you will have an opportunity to support Dell’s transformation strategy, develop your career, and partner with a diverse team of talented procurement experts.

You will be part of the Global Fulfillment, Logistics and Trade (GFL&T) procurement organization and work as a Procurement Category Lead with a high visibility across the GFL&T and Global Operations leadership team and be responsible for managing the procurement of our Global Inbound Ocean expenditure

Join us to do the best work of your career and make a profound social impact as a Consultant on our Global Procurement Team in Singapore.

You will:

• Executing strategic sourcing plans that enable the sustainable achievement of our cost improvement and service level goals
• Developing an external reference framework for key cost drivers within the Ocean Freight category and keeping abreast of market dynamics that will ensure a continued advantaged position for Dell
• Managing an analytics suite of key Ocean Freight metrics / indices and synthesizing such to provide key market insights in the management of the commodity
• Progressing productive working relationships with our key suppliers and enable supplier innovation through the leadership of a multi-tier supplier relationship strategy
• Leveraging advanced negotiating techniques, as appropriate, in commercial, contractual and service level dialog with suppliers

Essential Requirements:

• Bachelor’s degree in Business, Supply Chain or related field (MBA or post graduate degree preferred) Appropriate levels of experience (10 years+) will be accepted in lieu of meeting educational requirements
• 7 years+ procurement experience working within a large, global, center-led procurement organization (5 years+ considered for candidates with MBA or post graduate degree)
• 3 year+ specific commodity experience in the management of ocean procurement within a 3rd party forwarder environment or in a high volume ocean shipper
• Exceptional analytical capability to digest complex data and derive appropriate and meaningful business insights

Desirable

• Strong influencing skills and ability to build lasting relationships internally & externally and influence across multiple layers of the organization
• Distinctive problem solving leadership

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
LOGIS
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Freight Customer Service - 6 months contract to join our Singapore team and will be reporting to the Air Freight Specialist Team Leader.

Job Responsibilities:

• Manage freight inquiries, quotations, and liaise with local and international clients.
• Assist clients with claims, payment issues, and pending shipments, ensuring prompt resolution and clear communication.
• Track the entire shipment lifecycle, from booking to delivery, and keep clients informed with regular updates.
• Support the sales team by aiding in client quoting and pursuing business opportunities. Collaborate with various internal stakeholders, such as operations, finance, and sales, to facilitate smooth freight services.
• Negotiate rates with carriers, agents, and offices to secure competitive pricing for clients. Conduct thorough reviews of received pricing for accuracy and completeness.
• Compile final pricing proposals based on RFQ documents for client submission.
• Adhere to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to uphold service standards and ensure client satisfaction.

Job Requirements:

• 2 to 3 years’ experience in freight forwarding or logistics customer service roles.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with clients an internal teams.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in negotiation and problem-solving, with a customer-centric approach.
• Familiarity with freight forwarding processes, including booking, documentation, and customs regulations.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Adaptability and flexibility to respond to changing business needs and priorities.
• 6 Months Contract, preferably can start in early or mid April

Responsibilities / Accountabilities

• Gather Fab intelligence information on Supply Chain related to Supplier, Customer and Competitor
• Deploy and execute Aligned Fab Sourcing Strategy
• Perform monthly capacity analysis and planning to secure capacity allocation to meet forecast / demand
• Continuously assess and identify potential risk and plan to enhance supply chain efficiency and cost-effectiveness.
• Identify and evaluate potential suppliers/vendors for critical materials, equipment, and services.
• Support Corp Sourcing on collaboration with Foundry engineering and operations teams to understand sourcing requirements and specifications.
• Work closely with GP to drive weekly Plan of Action to close Revenue Gaps
• Support Corp Sourcing in contracts and agreements negotiation to ensure favorable terms and pricing.
• Collaborate with Corp Souring to organize half yearly Supplier Business Review
• Monitor supplier performance and address any issues or discrepancies in quality, delivery, or pricing.
• Ensure Supplier Compliance
• Support Corp Sourcing in compensation claims

Requirements:

• Masters/bachelor’s degree in Engineering with at least 5 years’ prior experience for the wafer fabrication industry
• Ability to perform quantitative and cost analysis
• Excellent Communication skills, analytical and problem-solving abilities
• Strong understanding of contract and ability to interpret the content and its impact
• Strong negotiation skills and ability to build effective supplier relationships.
• Proficiency in procurement software (SAP or ERP) and tools.

Please apply via our corporate website under the requisition number 7234 at http://www.qorvo.com/careers/ with a copy of your detailed resume. ​

Supply Chain Strategic Partner Manager

Description -

HP Service Supply Chain is looking for a talented individual to contribute to the design and implementation of its Partner Strategy and manage the directly relationship and business model with strategic partners going forward. Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Independently structures analytical approaches and develops service partner strategies by applying advanced, in-depth supply chain and industry knowledge.
• Interprets data to create new processes, strategies, and tools to be used for supply chain business objectives and improve partner operational performance.
• Leads large, cross- functional project teams, providing mentoring and guidance.
• Owns complex strategic supply chain projects from planning through to execution and provides findings resulting from project execution.
• Consults with business executives on a wide range of high-level supply chain issues, including risk management and new growth opportunities.
• Drives process improvements, cost savings through effective negotiations with partners and stakeholders.

​

Education and Experience Required:

• First level university degree or equivalent experience; advanced university degree a plus.
• Typically 10+ years of experience in a supply chain function with special focus on strategic partner management.

​

Knowledge and Skills:

• Extensive supply chain partner management experience.
• Knowledge and experience in field service delivery and reverse supply chain a plus.
• Strong business acumen with targeted knowledge and experience in procurement, planning, warehousing and logistics including reverse supply chain flows.
• Advanced analytical and problem solving skills with proven track record in financial modeling and business case creation.
• Extensive knowledge of and ability to manage complex financial analysis and modeling.
• Advanced written and verbal communication, presentation, and persuasion skills; mastery in English and local language.
• Advanced team and project management skills, including project structuring and managing multiple work streams independently.
• Technical knowledge within multiple business units, and extensive knowledge in applications, technologies, and emerging industry trends.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Supply Chain Services Engineering Program Manager

Description -

In the Personal System Organization, the Supply Chain Services Delivery (SCSD) team oversees enabling customized PC Services configurations for enterprise customers. The setup process and delivery of such configurations requires various steps including, gathering Customer business requirements, Engineering, Procurement, and Factory setup.

Our team defines the strategic direction of the SCSD org and leads projects to achieve our vision of significant growth. Our goal is to grow Factory Config services business by supporting the expansion of factory capabilities and services into new markets through all routes to market. Automation and connecting siloed systems (integrations) is key to this success, by reducing the number of manual “touches” needed to complete the tasks.

We need skilled engineering program managers with process improvement experience, to bring this vision to life.

What you’ll do as an Engineering Program Manager

• Solve problems!
• Work within a global team, with the ability to lead and communicate priorities effectively across various time zones and continents
• Identify opportunities for process improvements, implementing industry standard best-practices and drive operation efficiencies to enhance deliver and customer satisfaction
• Create or modify process maps to document current and desired processes.
• Connects discussions between IT, project consultants and internal business stakeholders
• Skilled at developing project plans, timelines, and resource allocations
• Meet with SMEs to understand existing processes, pain points, opportunities, and solutions to define scope
• Communicate regularly with internal stakeholder and external partners to provide regular project updates, address concerns, and address risk mitigation plans.
• Decide on data analysis to support informed data-driven decision making.
• Identify potential risks, develop risk mitigation plans, and implement contingency plans when needed to support continuity.
• Drive people change management using knowledge of business processes and future solution (communication, answering questions, helping promote understanding and benefits)
• Lead and/or participate in requirements gathering and analysis sessions with functional team to determine project requirements
• Capable of providing gap analysis and needs assessments to uncover business need
• Design business processes and integrations between Microsoft Dynamics CRM applications and other applications

The ideal candidate:

• PMI PMP certified, LSS Green Belt certified
• Has a passion for automation and reducing manual work
• Strong desire to understand and improve processes
• Demonstrated experience with PLM, PDM, BOMs and SAP
• Working knowledge of SAP materials management and Factory processes (e.g. service orders, material master, BOMs, SKU/CTO, EDI signals, cost, document management)
• Hands on experience working with the following Microsoft software:
  • Microsoft Power Platform (Power BI, Power Automate, Power Apps)
  • Microsoft SharePoint workflows, InfoPath
  • Microsoft Dynamics
  • UI Path or similar RPA software
• Financial acumen (P&L, revenue, cost, gross margin) and ability to creates data-driven strategies
• Excellent communicator for creating visual, succinct PowerPoint presentations to executive audiences
• Ability to perform Excel based data analytics (pivot tables, filtering, etc).

Education and Experience Required

• Bachelor of Science degree required. Preferably in Engineering or Supply Chain.
• Supply Chain Management background with experience working IT projects is ideal.
• Experience in SDLC, testing and validating solutions, and working as a MS Dynamics CRM Business Analyst.
• Functional and/or Technical Certifications as deemed appropriate for specialization.
• Experience using Microsoft Azure DevOps effectively.
• Experience with Microsoft Dynamics and Power Platform (Power BI, Power Automate, Power Apps) is preferred.
• PMI PMP and Lean 6 sigma certification is preferred.
• Business Analytics and Process Design experience is preferred.
• Experience working in SAP with PLM, PDM, and BOMs is highly desired.
• Typically, 4-6 years experience.

Knowledge and Skills

• In-depth knowledge of E2E Supply Chain and Manufacturing.
• Advanced team and project management skills, including project structuring and managing multiple work streams independently.
• Entrepreneurial mindset with strong leadership abilities and the vision to see beyond immediate tasks.
• Self-starter who is pro-active in identifying project needs, takes the initiative and does not wait to be told what to do.
• Resourcefulness in finding solutions to challenges and being creative in their approach to problem solving.
• Resilient in the face of setbacks and able to maintain determination to see projects through to successful completion.
• Self-starter with strong time management skills and adaptability
• Advanced analytical and problem-solving skills; logical solution provider.
• Advanced written and verbal communication, presentation, and persuasion skills; mastery in English.
• Excellent business acumen, technical knowledge within multiple business units, and extensive knowledge in applications, technologies, and emerging industry trends.
• Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.
• Good interpersonal, listening, written and verbal communication and basic project management skills.
• Proficient with Microsoft suite of tools with intermediate to advanced Excel skills

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Supply Chain Strategy & Development Program Manager

Description -

The Supply Chain Strategy and Development Manager is a member of the Supply Chain Transformation & Resilience Procurement and Costing Organization, a global team of highly engaged and capable colleagues supporting a broad organizational charter of procurement and costing processes and solutions.

Supply Chain Transformation & Resilience partners with HP Business Units, Suppliers, and Partners to develop solutions which enhance operational processes and systems through projects which simplify, standardize, automate, and deliver innovative capabilities.

In this role, you will lead teams of experts from supply chain & partner organizations, developers, and external consultants to design, develop, and deliver supply chain capabilities and business processes typically focused on strategic procurement, costing, and related processes.

The Supply Chain Strategy and Development Manager independently applies supply chain knowledge to solve complex business issues and is regarded as a subject matter expert and program lead. Responsibilities include development of new ideas and methods, driving solutions to complex problems where analysis of processes or data requires an in-depth evaluation of multiple factors. You will lead cross-functional teams providing direction and guidance to develop and deploy capabilities, processes & policies. In this role, you will represent the organization to external consultants and internal stakeholders and exercise significant independent judgment within broadly defined policies and practices to optimize the method for achieving objectives.

Responsibilities

• Lead large cross functional program teams of senior subject matter experts, developers, consultants, suppliers, and system integrator partners

• Lead teams though use cases & requirements definition, define solutions, facilitate testing, training, and implementation to ensure a smooth and timely transition to operationalize new capabilities

• Facilitate program team and sponsor engagement, create and deliver program updates, ensure program tracking

• Lead and report at all levels of the organization, typically engaging with subject matter experts, senior strategy and operations managers, and company executives

• Establish the program teams, identify and secure program resources, including supply chain subject matter experts and program management and development resources

• Define and manage project timelines, budgets, and scope

• Deliver relevant program communications, artifacts, and workstream deliverables

• Advise senior management to help drive decisions, develop strategies, organizational alignment and meet stakeholder objectives

Knowledge & Skills

• Advanced understanding and experience in supply chain, procurement, and finance strategy and operations

• Working knowledge of supply chain systems and architecture, including ERP systems, business intelligence, strategic sourcing, and product costing (Fiori, SAP HANA S4, preferred)

• Experience with solutions such as partner integration standards, EDI deployment, procurement fulfillment processes, data management, procure to pay and product costing processes

• Demonstrated success leading and deploying large scale business process, software development, business intelligence or data modeling projects

• Proven ability to independently lead and collaborate with large cross functional teams to ensure proper integration & project execution

• Ability to think out of the box and apply agile methodology is key

• Demonstrated knowledge, execution, and successful solution delivery through structured project methodologies

• Ability to effectively consult and communicate at multiple organizations levels, including individual contributors, managers, and executives

• Experience with business process analysis, process definition and design

• Demonstrated ability to adapt to change and help drive change through project teams and operational organizations

• Extensive knowledge of Excel, PowerPoint, data management applications, project management tools and other relevant technology (such as, MS Access, Power BI, Tableau, JIRA, etc.)

• Strong analytical and problem solving skills

• Excellent written and oral communication and presentation skills; mastery in English

• Excellent team, project management, multi-tasking, and prioritization skills, including project structuring

• Strong business acumen and technical knowledge across multiple supply chain disciplines and business units, with an understanding of emerging trends

Education and Experience Required

• First level university degree; advanced university degree preferred.

• Typically, 10+ years of experience in supply chain operations, procurement, or finance

• Typical experience includes leading, designing and/or implementing large scale supply chain programs globally and across multiple business units, functions, and geographies

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Service Center

PT-West Texas

Position Summary

Why Join our Team?

The B2B NPC Distribution and reseller Account Manager is a role for Samsung's Windows and Chromebook PC business, this is a great opportunity to get involved in a category that Samsung UK has re-established over the last 3 years and now looks for accelerated growth.

Reporting to the B2B Computing account director, you will be responsible for the development of strategic accounts across the Distribution and the Reseller channel. You will be part of a small dedicated PC category team focussed on growth.

The B2B NPC Distribution Account Manager will maintain existing and developing new customer and partner relationships that cultivate win-win engagements that deliver long term and sustainable growth.

Role and Responsibilities

Your Key Responsibilities:

• Deliver against quarterly and yearly targets and Key Performance Indicators as defined by the account director

• To own and build a comprehensive and accurate pipeline on salesforce.com of all opportunities across your defined account list to accurately forecast and grow revenue

• Provide regular pipeline updates and customer forecasts to help the business handle supply and demand

• To have a high activity rate of meetings and calls to generate opportunities and sales in your account base.

• To be able to communicate at all levels across your accounts from influencer to C level to maximise sales and return

• Ensure the delivery of a smooth and efficient end to end sales process through developing strong internal networks and external customer relationships and running a compliant business through Samsung's commercial systems.

What we need for this role

To be successful, you will possess the following skills and attributes:

• A can-do attitude with strong execution, communication and relationship management skills

• Shown sales background with the ability to meet and exceed targets and build a comprehensive and long sales pipeline through careful management and identification of sales cycles to build new opportunities and relationships.

• In depth Knowledge of the UK Channel (specifically, related to PC Hardware)

• Existing relationships across UK Distribution and within relevant IT Resellers

• Strong financial competence including forecasting, promotional effectiveness

• Extensive multi-channel sales experience and a strong understanding of the UK market

• Requirement to engage face to face with customers and partners on a regular and high frequency basis – travel expectation 80%

What does success look like?

• Facilitate long term relationships with Distribution partners and support engagement that is aimed at benefiting both parties.

• Assist in the development of new business opportunities driven by our Distribution partners

• Build a reputation as a trusted adviser both within Samsung and with your customers

• Create defined plans to focus sales activity and grow your market share within your customer base

• Understand the capabilities and strengths of your customers to better engage and grow key partnerships

• Assist and support the PM team with Sell-in opportunities whilst focusing on the Sell-Out of existing inventory

Skills and Qualifications

Benefits of working here at Samsung include:

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus Scheme

• Car allowance

• Pension contribution

• 3 x volunteering days each year

• Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday!

• Access to staff sales discounts on a wide range of Samsung products

• Access to discount shopping portal

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: http://ghrp.europe-samsung.com/PrivacyNoticeforEU.html.

Primary City/State:

Phoenix, Arizona

Department Name:

Supply Chain Svcs-Hosp

Work Shift:

Varied

Job Category:

Supply Chain

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

You will be joining FACILITY. This is a great team to be apart of! For a second year, Banner Health has ranked #2 in the Gartner Healthcare  Supply Chain Top 25. Great people make a great supply chain.

Our Supply Chain Services department manages various medical supplies, fills customers supply phone requests, code cart replenishments, incoming deliveries, tanks, and supports other Supply Chain functions. Do you consider yourself to be personable, customer centered, a great communicator, reliable, and possess solid critical thinking skills yet you can work independently with minimal supervision?  Then this might be the ideal for you! 

This position supervises all operational, technical, and personnel activities associated with inventory, supply procurement, shipping, and receiving. Manages the timely and accurate distribution of shipments throughout the facility/campus, and to outside entities. Ensures that procurement and materials handling processes are conducted in accordance with company policies. Supervises the procurement of special orders for other departments, maintains inventory and inputs information into the MMIS System.

Location: Banner University Phoenix

Hours: M-F hours will flex from day to overnight

University Medical Center Phoenix Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY
This position supervises all operational, technical, and personnel activities associated with inventory, supply procurement, shipping, and receiving. Manages the timely and accurate distribution of shipments throughout the facility/campus, and to outside entities. Ensures that procurement and materials handling processes are conducted in accordance with company policies. Supervises the procurement of special orders for other departments, maintains inventory and inputs information into the MMIS System.

CORE FUNCTIONS
1. Manages operations of ordering, shipping, and receiving functions by assessing daily workload and issuing directives and assignments to staff ensuring proper handling and timely delivery of all supplies ordered, received, and delivered throughout the facility and campus buildings.

2. Achieves departmental goals via the efforts of a competent and motivated staff through appropriate selection, scheduling, training, use of corrective action, communicating, providing feedback, and termination of subordinate personnel.

3. Manages resource and expense use within budgetary guidelines. Provides accurate and timely information for departmental budgets.

4. Regularly responds to requests and needs for materials and supply services from staff and departments throughout the facilitie(s). Provides customer service to managers, supervisors, physicians, nurses, other staff members, patients and/or visitors regarding information on ordering, shipping, and receiving issues and related needs. Drives company vehicles to deliver and pick up items as required.

5. Develops and continually updates work processes to meet changing and growing facility needs for supply chain services. Makes recommendations, devises, implements, and enforces department policies and procedures in conjunction with other members of the leadership team. Works as a member of the system/region materials leadership team to develop and standardize efficient and effective practices. May be responsible for ensuring that staff is fully trained and certified in forklift equipment operation as well as fully educated and held accountable for all safety procedures.

6. Maintains, updates, researches, and tracks shipping/receiving records for departments, Systems Materials Management, and Accounts Payable. Maintains department records relating to personnel matters, in-service education, accounts payable, supplies received, equipment maintenance, and other related areas.

7. Departmental/facility responsibility. Incumbent assists all departments with ordering, shipping and, receiving functions. Works under limited supervision using independent judgment to achieve goals. Internal customers are other staff, nurses, physicians, patients, visitors, supervisors, managers and executives. External customers are patients, visitors, vendors, other company facilities, and non-company medical facilities.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Requires the skills, knowledge and experience acquired over three or more years of computerized inventory management and shipping and receiving functions, plus extensive knowledge of healthcare supplies and handling processes

Requires sound math and business skills, intermediate abilities in word processing, spreadsheet and/or database software use, and the ability to research and compile statistical reports. May be required to be forklift certified within 30 days in certain facilities. Effective organizational, communication, and human relations skills are necessary as the incumbent will be coordinating several projects simultaneously and working closely with department managers and all levels of staff.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

One year experience in a lead receiver level position.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Responsibilities:

• Ensure local suppy chain team alignment with NPP business priorities, initiatives and activities, and the DELIVERY of performance to agreed KPI levels throuh overseeing and monitoring the planning activities of each Market. Drives service through optimized working capital levels at market level
• Drives Supply Chain performance and process improvement / simplification initiatives (Region and Market level) e.g. Logistics Call to Arm (LC2A), IBO, SAS usage improvement; MRP accuracy; air freight reduction, stock cover optimization, sourcing transition plans to ensure COF, Bad Goods improvement.
• Support establishment of OMP by collaborating with regional, market and factory supply chain teams.
• Lead and guide Demand analysis in the region to establish mid and long-term statistical forecast for Region, Category and Markets, including appropriate data flow and statistical methods, and interacting/supporting business users. Actively supports the Long Term Demand Plans for 2-5 years for establishing base-line.
• Lead and guide Supply analysis in the region to develop advanced analytics, optimization tools and capabilities that can deliver step change benefits for business results. Support and collaborate business users to have standardized and automated reporting and analysis to drive improvements in operations and business KPIs. Actively supports the Strategic Capacity Planning for 2-5 years for sourcing/CAPEX decisions.
• Lead and support continuous improvements projects and drive excellence in supply chain processes. Supports teams to deliver sustainable improvements providing actionable and relevant insight through data analysis, delivering or assisting in workshops/induction training and actively involved with problem solving or improvement projects"
• Lead preparation for Regional MAR/NPP AOA MOR/NiM MOR or MAR/Zone TP by collaborating with regional and NiM DSP/Factory teams. Ensure usage of standard reporting and analytics tools and dashboards.
• Ensure all issues are reported and captured actions are executed timely (include escalations from NiM).
• Ensure full alignment and synchronization of data across different reviews.
• Develop NPP Regional People Competency Matrix for all positions guided by global matrix and job charters. Conduct assessment by collaborating with team leads and identify gaps. Establish robust plan, conduct trainings and track development plan.
• Act as first point of contact on D&SP issues for markets, factories and region. Provide expert D&SP guidance on all topics and escalate issues to the appropriate people in the NiM's, IT, Zone or Corporate teams. Act as a bridge between Zone, Region, GSBU and Market to ensure markets get the support needed to perform. Bring category specific requirements and knowledge to local DSP teams in the markets.
• Instill a high performance culture within the Team to be always looking for the continuous improvement of the D&SP, Customer Supply Chain, Logistics and IMS end-to-end process (i.e. planning, transportation lead times, freshness, etc.) as well as regular assessments on process and practices - identifying areas to improve at market and regional level

Requirements:

• 8 years or more relevant operational experience at market/business level is required
• Relevant & successful operational experience at market / business level, in at least four of the following areas: Demand & Supply Planning, Inter-market Supply, Customer Supply Chain, Distribution Operations, Warehousing, Transportation, Procurement, Sales, Key Account Management, Customer Channel Sales Development, Marketing, Finance (Business Planning / Dynamic Forecasting, Experience in Project work and Project Management
• Experience working outside of home market, experience in dealing/working with 3rd party service providers
• Experience in dealing/working with/for Customers or Suppliers (Distributors, Retailers, Suppliers, etc.), experience in LEAN deployments.

Manager, Freight ( Operations)

The Freight Manager plays a pivotal role as an integral member of the DFS Supply Chain, contributing significantly to the seamless and efficient flow of goods within the organization. DFS Supply Chain oversees a supply chain network across multiple global regions, including the Asia-Pacific (APAC), Europe, the Middle East & Africa (EMEA), North America (NAM), and Oceania.

As the Freight Manager, you will oversee and optimise DFS’s global freight operations. You will play a critical role in ensuring the efficient, secure and cost-effective transportation of merchandize, point-of-sales material, visual merchandising and project materials globally wherever DFS is present. You will manage a freight professional team and collaborate with various stakeholders to meet organizational objectives. This position reports directly to the director of Freight & Logistics, and the successful candidate will have a proven track record of success in freight operations management, especially in commercial and/or retail freight.

Freight Operations

• In Partnership with DFS’s partner 4PL to ensure seamless, timely and optimized freight movements
• Acts as subject matter expert (SME) to handle, guide and / or answer logistics related questions from both internal and external parties
• Maintains strong relationships with the incumbent Freight Forwarders (LSPs)
• Executes regular reviews with LSPs on service quality.
• Creating & maintaining a centralized knowledge database in the forms of SOP or SWI
• Maintains daily overview of exception reports and follow up on shipment/issue updates with individual Freight Coordinators
• Keeps LSPs and 4PL informed of shipment exceptions or any special shipment handling requirements
• Collaborates daily within DFS Logistics community, as well as with various stakeholders on operational matters, such as Warehouse, Shipping & Planning Teams
• Oversees DFS open claims with LSPs and 4PL; Ensure claims are addressed in a timely fashion by LSPs or 4PL (whichever is applicable)
• Partners with 4PL to maintain and deliver reports necessary to protect the robustness of the supply chain, such as: Claim Report, ISF Report, Freight timeliness, Any other applicable reports where necessary
• Undertakes any other tasks or projects as may reasonably be expected within the role of Freight Manager

Controls

• Maintains a Business Continuity Plan
• Maintains appropriate levels of confidentiality
• Review and improve processes with 4PL
• Support Business Development Initiatives & New Store Openings
• Support Global Supply Chain initiatives (Automation, Reverse Logistics, etc)

Develop and lead the Freight team

• Recruit, build and develop a high performing & effective Freight operations
• Provide development opportunities and guidance where necessary
• Conduct annual appraisal meetings, set individual/collective objectives, providing coaching & feedbacks
• Provide day-to-day direction concerning work assignments, overtime requirements and priorities.

Key Requirements

• Bachelor's Degree in Logistics or Supply Chain Management preferred
• Bachelor's Degree in a relevant academic area such as Engineering, Accounting, etc. may be substituted
• 3 to 5 years of experience in Freight operations with at least 1 year in a managerial position. Preferably with Freight Forwarding companies experienced with commercial freight
• Fluency in English
• In-depth knowledge of transportation procurement, industry regulations, and market dynamics.
• Proficient in MS computer applications (Excel, Word, Powerpoint) is a must

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

Title:

GPMS AFCENT: Vehicle Functional Manager (Contingency Hire)

Please note: This position is located in Qatar. ​

The USAFE Global Prepositioned Materiel Services (GPMS) Vehicle Management Manager

POSITION SUMMARY:  GPMS Vehicle Management Manager shall enable operations of United States Air Force (USAF) Global Prepositioned Materiel Services (GPMS) for United States Air Forces 9th AFCENT Areas of Responsibility (AOR).  The range of serves and support include storage, maintenance, out load, reconstitution, exercise, and contingency logistics support.  In addition, responsibilities include maintenance and repair (M&R) of Government Furnished Facilities (GFF), Government Furnished Property (GFP), and Government Furnished Equipment (GFE). In some cases, maintenance and repair of GFF may include minor construction (MC) projects. GPMS materiel may include War Reserve Materiel (WRM), or other assets necessary to meet theater prepositioning requirements.  The range of services is to ensure success and enable training exercises, theater contingencies, wartime operations, and other specified CCDM priorities. Other locations in the Continental United States (CONUS) or Outside Continental United States (OCONUS) may be included.

RESPONSIBILITIES:

• Plans, organizes and directs vehicle management activities. Ensures adequate manpower authorizations, personnel, tools, equipment, spare parts, and workspace are available
• Establishes production goals, quality controls, operating instructions, annual budgets and self-inspection programs.
•  Maintains liaison with users and supply organizations regarding spare parts requirements. Promotes customer satisfaction.
• Oversees fleet management and analysis, as well as maintenance activities responsible for vehicle repair, analysis, training, parts procurement and contingency planning to ensure effective use of maintenance resources.
• Coordinates on and assists organizations with processing procedures for vehicle authorization changes.
• Ensures accountability for vehicle fleet, tools, equipment, space, supplies and facilities.
• Monitors parts procurement programs to ensure compliance with all applicable guidance. Monitors related contracts and identifies problems to the contract administrator.
• Supervises programs affecting depot level repairs, shipment of vehicles, maintenance priorities, record keeping, material deficiency reporting, preventative maintenance and inspections, special inspections, fleet management, registered equipment management and analysis to ensure regulatory compliance.
• Oversees the collection, control and disposition of hazardous and toxic waste material accumulations, vehicle lease program and vehicle control program.
• Ensures compliance with developed safety practices, policies and standards.
• Periodically inspects maintenance, repair sections, fleet management, analysis and material control.
• Determines operational status and solves complex maintenance, fleet management, supply and personnel problems.
• Analyzes maintenance reports, past and current performance, and inspection reports to ensure cost effective operations, timely preventive maintenance, repairs and rebuilding of vehicular equipment. Identifies unfavorable trends as they occur.
•  Initiates corrective actions and revises procedures to improve effectiveness and eliminate deficiencies. Monitors and coordinates on military construction projects affecting vehicle management areas.

MATERIAL & EQUIPMENT DIRECTLY USED:

• May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull and lift heavy equipment.
• Use of Land Mobile Radios, cell phones, laptop, and other devices to maintain contact and accountability of work activities.

WORKING ENVIRONMENT:

• Work will be indoors and outdoors.
• Exposure to heat, cold, dust, noise, chemicals may occur.
• Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel.
• Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.
• Task specific work environment training maybe provided. Must be prepared to function in a wartime or contingency environment to support U.S. interests.

PHYSICAL ACTIVITIES:

• Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.
• Work may require using and wearing personal protective equipment such as, hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE) which may include but not limited to Level III plus/IV Individual Body Armor with both front and back ballistic plates, ACH helmet, clothing (undergarments, shirts and pants and/or coveralls), reflective vests/belts, sound suppression devices, etc.
• Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.
• Work requires moderate physical exertion including walking to operating areas and walking up stairs

MINIMUM QUALIFICATIONS:

• 5 years’ experience as a vehicle maintenance manager or equivalent position.
• Secret Clearance

Education/Certifications:

• Completed training in Vehicle Maintenance or related field from military technical school or accredited technical school/college/university.
• Must possess a valid driver’s license to operate vehicles and equipment

Knowledge is mandatory of: maintenance and fleet management policies and procedures; maintenance analysis activities; contract administration and evaluation; supply and inventory management; publications; technical order and deficiency reporting systems; FMIS; materiel management procedures and allowances standards; training requirements and programs; addressing manpower issues and manning facility requirements; and safety and environmental standards

Skills:

• Candidate must also meet Theater requirements

Please Note: Position is contingent upon contract award.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.