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Description -
CSSD organization is the delivery arm of the company and support cost of sales activities for both warranty and Services.
The role we are opening will take care of the AMS Markets COS (NA and LATAM) which represent 42% of the total CS cost structure and play a significant impact in the P&L Markets.
We are looking for a strong profile who will play the front end finance ambassador role to the CO and WS Markets finance leaders. Keys areas of control :
- Lead a team of 6 direct report and coordinate the finance execution of 5 indirect reports.
- Operational success and strategic alignment for the AMS Markets with the organizational functions (category, Supply Chain, Field and channel, Customer care).
- Fully accountable for the success of the markets COS, policy and compliance, drive the direction and execution.
- Key advisor to executive management in influencing the strategic decisions.
Responsibilities:
- Leads complex financial analysis for AMS Markets covering both Managed Services and Lifecycle GBUs, exercising a strong understanding of the business to determine the best method for achieving objectives.
- Coordinates the E2E financial support and drives the proper execution of CS commitment for direct or indirect areas of controls.
- Ensures the accuracy and timeliness of financial deliverables (MEC, Flash, Budget, Quota) and analysis to the business
- Consults with WDS business leaders to drive and influence strategic decision-making within a broad scope (Short term vs. Long term decisions)
- Proactively drives process improvement and policy development initiatives that impact.
- Actively reviews, analyzes, and manages the key controls within the domain of responsibility to ensure compliance with legal and accounting requirements.
- Provides leadership adn recommendation during implementation of new business models, new services offering.
- Be a strong advisor to executive management
- Maintains the culture of "Best in Class" finance team support.
- Coachs and develops the team
Education and Experience Required:
- Advanced degree strongly preferred.
- Typically 10+ years of experience in a finance function.
- Typically 2+ years of supervisory and/or leading a project team experience.
Knowledge and Skills:
Superior understanding of accounting principles and financial analysis.
Superior analytical skills.
Excellent business acumen.
Strong ability to work in a multi-dimension and complex environment
Excellent people management skills, including managing teams across countries
Excellent communication skills, catered to a wide variety of audiences.
Excellent consulting, influence, and negotiation skills.
Excellent multi-tasking and prioritization skills.
Job -
FinanceSchedule -
Full timeShift -
No shift premium (Mexico)Travel -
NoRelocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Official account of Jobstore.
Brief Description of the Organization
Citi, the leading global bank, has approximately 200 million client accounts and does business in nearly 160 countries and jurisdictions. We are leading the next era of global business by undertaking a massive effort to make sure we can manage the speeds and volumes of the digital age while helping our clients and customers address the challenges of an ever-evolving world. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.
U.S. Personal Banking (USPB) serves our home markets with the largest consumer wallet in the world and is building a purpose driven team to serve its diverse, digitally forward customers. USPB provides market leading banking, cards, lending, and investments products to its customers. We are looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our customers.
Overview of the Role
As a Design & UX executive supporting our U.S. Personal Banking business line, you’ll lead a large team that design industry and market leading client solutions that are poised to exceed client expectations and push Citi as the brand leader. The role requires a hands-on, experienced, client obsessed and results oriented leader to drive strategic direction and execution of design across the business. You are adept in market trends, design best practices, and competitor insights, and how these factors impact our customers and our business results. You are passionate about building solutions that drive client loyalty, engagement and are relentless on simplification. You operate with the highest standards of integrity and have business strategic and financial acumen to understand the impact of decisions on economics. You know how to apply design thinking and agile product design and combine the art and science of design to create world class experiences, validating solutions through research and testing. Running effective design maintenance and operations with an eye on quality, analytics and ROI is part of the puzzle. The role is equal parts design engineer, artist, strategist, execution driver, and change agent, with a focus on marketing, product development, digital acquisition, onboarding, and servicing, and end to end service design. This senior leader will be responsible for defining and driving our long-term design vision and strategy, defining the client and colleague experiences across the spectrum of USPB platforms and products. The role will report directly to Citi’s Head of Design and UX, and will closely collaborate with business, product & engineering senior leaders to design and develop best in class client experiences and products. This executive will lead a diverse team of creative professionals based in our strategic technology sites (New York, Dallas).
Objective
The Citi Design & UX team is helping transform traditional corporate, commercial, and personal banking into the digital (human) age, scaling design as a critical strategic enabler for the firm. Our ambitious and rapidly growing team is taking over 200 years of Citi’s heritage and transforming it into an adaptable, client-focused, inclusive, and design-centric organization. We’re making banking more human, simple, and relevant, with modern cutting-edge products and services that are easy to get and use at the moment of need.
We're looking for a visionary “renaissance” leader with an entrepreneurial mindset and a high level of emotional intelligence, who has the experience of creating, communicating, and delivering a unifying vision; a senior innovator with exceptional technical, leadership, and communication abilities and ability to influence change at all levels of the organization. This individual will serve as a disrupter, elevating requirements to drive a global design strategy, and expand the scope and value of the design function across the organization. Developing and leading a team of creative professionals and building strong and collaborative relationships with senior leaders and key stakeholders to drive the vision forward is essential. An ideal candidate will be comfortable with not only leading and influencing but also diving into the most intricate of design details and rolling up her/his/their sleeves to guide and influence the work.
Key Function:
The User Experience Function Group Manager is an executive leadership role, with overall responsibility for all aspects of Design & UX for a significant business group or division. The User Experience executive partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The Design & UX group’s primary goal is to design products and solutions that are streamlined, intuitive, consistent, accessible, inclusive, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.
Priorities Include:
Organizational Scope and Accountability
Responsibilities:
Organizational Scope and Accountability
Qualifications:
Desired Skills:
Education:
-------------------------------------------------
Job Family Group:
Technology-------------------------------------------------
Job Family:
Digital Design Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Salary Range:
$250,000.00 - $500,000.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
Citi’s US in-house creative agency is looking for a Quality Assurance Sr Manager to manage the team’s proofreading services and deliver a great user experience across multiple platforms.
This position requires an innovative approach and out of the box ideas to reinforce on-brand style and consistency for customer communications in both digital and print.
The key characteristics for this position are:
Dedicated leader — Implementing a consistent and unified style in all creatives for the proofreaders to adhere to
Skilled organizer — Taking ownership of QA’ing high volume assets and reviewing each for design and copy consistency within a single project (Dynamic Content Optimization)
Proofing expert — Providing in-depth consistency and brand support through hands-on proofreading for key initiatives
Logistically driven — Juggling several projects at the same time, able to track changes and client conversations throughout the lifecycle of each job
Continuous learner / Influencer — Promoting continued education among the team to introduce fresh ideas
Innovative thinker — Seeing the big picture — communicating our team’s involvement on important initiatives with senior leadership
Client advocate — Approaching projects with the needs of the internal client at front of mind
Collaborative partner — Partnering with internal team members to drive creative thought to harness insights and develop solutions that are best for the customer and align to our client's mission
Brand strategist — Maintaining a keen eye and strategizing the most effective methods of implementing brand guidelines to ensure a consistent voice that promotes our client's core principles
Key Responsibilities:
This team handles high volume projects on tight schedules, so speed and accuracy are key. You’ll support a wide range of communications, from print to digital assets. You’ll be charged with maintaining the Citi Style and Reference Guide, which aggregates brand guidelines and best practices into one document. You’ll work closely with creative team members to deliver error-free, grammatically perfect assets to our clients.
The Quality Assurance Lead Sr Manager is responsible for:
QA’ing Dynamic Content Optimization projects, ensuring all 150+ assets contain the correct copy and design variations before routing to the coding vendor
Advising proofreaders on style decisions to ensure we produce a consistent experience for our customers
Presenting to senior leadership — clearly explaining strategy and impact of our team’s involvement
Providing innovative, out of the box input when reviewing complex creatives
Ensuring that comprehensive guidelines have been implemented into deliverables to ensure 100% ADA compliance
Conducting brainstorming sessions in a team setting to identify new technologies and best practices to reduce risk
Collaborating with client partners to achieve high performing, innovative communications
Reflecting core principles of curiosity and boldness in your approach to projects and demonstrating determination to achieve a successful conclusion
Qualifications:
8+ years expert-level proofreading experience, preferably in an agency or financial setting
Mastery of the Microsoft Office Suite: especially Word, Excel and PowerPoint
Proficiency in AP Style and excellent command of English grammar
Strong presentation skills and the ability to clearly and effectively discuss projects
Successful experience partnering with internal clients and senior leaders
Excellent organizational skills and ability to keep track of multiple concurrent job statuses (experience with workflow tools is a plus)
Ability to adhere to a process calendar
Ability to successfully communicate and collaborate with local and remote team members
Bachelor’s in English, marketing or a related field
Proofreading test required.
-------------------------------------------------
Job Family Group:
Marketing-------------------------------------------------
Job Family:
Communication & Creative Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Salary Range:
$114,720.00 - $172,080.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
Citi’s US in-house creative agency is looking for a Design Lead to manage a dynamic team of designers in delivering a great user experience across multiple platforms.
This position requires an innovative approach toward customer journeys and an expertise in design fundamentals, with a focus on landing pages and digital ads.
The key characteristics for this position are:
Customer advocate – Approaching projects with the needs of the end user at front of mind, producing an effective and thoughtful experience
Research enthusiast – Demonstrating a passion for uncovering optimal user journeys through research and competitive analysis
Dedicated leader – Steering designers to implement a consistent and unified visual style in all creatives
Digital SME – Mentoring team members on web design, sharing industry best practices with designers and assisting with hands-on support when needed
Organizationally driven – Juggling several projects at the same time, able to track changes and client needs throughout the lifecycle of each job
Continuous learner / Influencer – Promoting continued education among the team to introduce fresh ideas
Innovative thinker – Taking creative concepts produced by the team and seeing the big picture — communicating our team’s involvement on important initiatives with senior leadership
Collaborative partner – Partnering with internal team members to drive creative thought to harness insights and develop solutions that are best for the customer and align to our client's mission
Brand strategist – Maintaining a keen eye and strategizing the most effective methods of implementing brand guidelines to ensure a consistent look and feel that promotes our client's core principles
Key Responsibilities:
The primary responsibility of the creative team is to provide their partners with innovative and dynamic assets that adhere to brand guidelines, the client's central messaging and ADA compliance.
This Design Lead is specifically responsible for:
Leading a group of designers through art direction to produce a variety of deliverable types (landing pages, coded web ads, etc.) in keeping with our mission and values
Producing presentations for senior leadership — clearly explaining strategy and impact of our team’s involvement
Providing innovative, out of the box input when reviewing complex creatives
Tracking creatives throughout the lifecycle of the job (from concept through release)
Ensuring that comprehensive guidelines have been implemented into deliverables to ensure 100% ADA compliance
Conducting brainstorming sessions in a team setting to continually improve the user experience and performance results on deliverables
Collaborating with client partners to achieve strategic and innovative customer-facing assets
Reflecting core principles of curiosity and boldness in your approach to projects and demonstrating determination to achieve a successful conclusion
Qualifications:
8+ years of experience in leading digital designers / providing art direction
Mastery of specialized software:
Adobe Creative Cloud: including XD and Dreamweaver
Figma
Adobe Experience Manager and Google Web Designer experience is a plus
A proven history of design fundamentals (including typography, color theory, brand adherence, and critical thinking with regards to creative application)
HTML5 proficiency (able to communicate effectively with digital designers and web developers)
Rich portfolio of work
Strong presentation skills and the ability to clearly and effectively discuss projects
Successful experience partnering with internal clients and senior leaders
Excellent organizational skills and the ability to keep track of multiple job statuses (experience with workflow tools is a plus)
Ability to adhere to a process calendar
Ability to successfully communicate and collaborate with local and remote team members
A BA or higher in design or a related field
Mac literacy
-------------------------------------------------
Job Family Group:
Marketing-------------------------------------------------
Job Family:
Communication & Creative Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Salary Range:
$114,720.00 - $172,080.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
Citi’s US in-house creative agency is looking for a Creative Director to lead its vision and strategy for lower funnel marketing, overseeing the development of high-volume email, direct mail and other targeted marketing assets.
This position requires a proven record of success in leading copy and design through branding initiatives in an agency environment.
The key characteristics for this position are:
Dedicated leader – Managing Design and Copy Leads to implement a consistent and unified experience across marketing assets
Client advocate – Ensuring all assets produced in-house align with business goals and keep client progress front of mind
Strategic visionary – Identifying and onboarding key talent to further grow the agency’s offerings
Accessibility expert – Advising on Americans with Disabilities Act (ADA) guidelines as they pertain to marketing assets; providing a consistent and successful experience to all customers, regardless of ability
Continuous learner / Influencer – Promoting continued education to the team, introducing fresh ideas and providing mentorship to help retain and grow in-house talent
Collaborative partner – Partnering with stakeholders and execution partners to equip the team with best practices and the latest guidelines for delivering top tier creatives
Brand strategist – Maintaining a keen eye and strategizing the most effective methods of implementing brand guidelines to ensure a consistent look and feel that promotes the client's core principles
Key Responsibilities:
The primary responsibility of the in-house agency is to provide their partners with innovative and dynamic assets that adhere to brand guidelines, the client's central messaging and ADA compliance.
The Creative Director: Visual is specifically responsible for:
Leading a team of Design Leads, Copy Leads, designers and copywriters to ensure consistency through lower funnel marketing channels (email, direct mail, web banners, etc.)
Presenting to senior leadership; clearly explaining strategy and impact of the team’s involvement
Providing innovative, out of the box input when reviewing complex creatives
Conducting brainstorming sessions in a team setting to continually improve the user experience and performance results on deliverables
Participating in project kickoff meetings, performing internal reviews and joining client presentation calls to lead the team in delivering high quality assets
Demonstrating Citi’s purpose of making every client’s progress our passion
Qualifications:
8+ years of leadership experience, including a creative background (copy, design, etc.)
Agency experience (in-house agency experience is a plus)
Mastery of Adobe Creative Cloud
A proven history of design fundamentals (including typography, color theory, brand adherence, and critical thinking with regards to creative application)
Experience with ADA compliance as it pertains to marketing collateral
Strong presentation skills and the ability to clearly and effectively discuss projects
Successful experience partnering with internal clients and senior leaders
Excellent organizational skills and the ability to keep track of multiple key priorities
Ability to adhere to a process calendar
Ability to successfully collaborate with local and remote team members
A BA or higher in marketing or a related field
Mac literacy
-------------------------------------------------
Job Family Group:
Marketing-------------------------------------------------
Job Family:
Communication & Creative Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Salary Range:
$144,480.00 - $216,720.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
