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TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.
Responsibilities:
- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.
- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.
- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.
- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.
- Manage the entire product line life cycle, from strategic planning to tactical activities.
- Support product positioning and customer demand, and guide product development from conception to launch.
- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.
Qualifications
- Bachelor's or higher degree in a related discipline.
- 3+ years product management experience.
- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.
- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.
- Good data analytical skills and logical thinking.
- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.
- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.
- Excellent written and verbal communication skills in English.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.
Responsibilities:
- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.
- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.
- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.
- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.
- Manage the entire product line life cycle, from strategic planning to tactical activities.
- Support product positioning and customer demand, and guide product development from conception to launch.
- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.
Qualifications
- Bachelor's or higher degree in a related discipline.
- 5+ years product management experience.
- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.
- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.
- Good data analytical skills and logical thinking.
- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.
- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.
- Excellent written and verbal communication skills in English.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
The Business Risk Integrated Control (BRIC) team is missioned to:
- Protect ByteDance users, including and beyond content consumers, creators, advertisers;
- Secure platform health and community experience authenticity;
- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.
The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.
In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.
Responsibilities
1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business
2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans
3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses
4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale
5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.
Qualifications
1. Excellent interpersonal and communication skills to influence and reach agreements with others;
2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;
4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;
5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;
6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
The Business Risk Integrated Control (BRIC) team is missioned to: - Protect ByteDance users, including and beyond content consumers, creators, advertisers; - Secure platform health and community experience authenticity; - Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.
The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.
In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.
Responsibilities
1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business.
2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans.
3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses.
4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale.
5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.
Qualifications
1. Excellent interpersonal and communication skills to influence and reach agreements with others.
2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;
4. At least 3 years of working experience in Internet products, preferably in strategy, risk control or related fields.
5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented.
6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best.
7. Minimum 3 - 5 years relevant work experience from a large-scale internet business.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
TikTok is seeking an experienced product marketing professional with background in media to lead go-to-market for our Small Buslobal offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. As part of the SMB Growth team, this role involves close collaboration with in-market sales leadership, global product marketing, product, acquisition, retention & lifecycle, business marketing and operations teams in a high growth environment. An ability to self-motivate, prioritize, problem solve and be the expert for our ads platform and ecosystem are key skills. Candidates must have experience working with media products in a product marketing capacity and be familiar with SMB marketing.
Responsibilities
- Define the SMB go-to-market strategy for TikTok'sever-evolving ads products
- Partner with a range of cross-functional teams across the world to ensure flawless execution against this strategy
- Partner closely with field teams and utilize data proficiently to deeply understand performance pain points, and formulate product and activation based solutions
- Adapt regional product initiatives for SMB clients, prioritizing scale, platform based and low touch solutions
- Manage growth at scale for a range of products in market; set goals, manage launches and implement activations in order to drive product adoption. Collaborate with technical and operations teams to monitor product performance
- Build robust processes, systems , tools/solutions, workflow optimization, and automation to increase operational efficiency and productivity
- Analyze and summarize product issues and pain points to recommend product enhancements
Qualifications:
- BA/BS degree or above
- 3-5+ years experience working within media industry with product marketing responsibilities
- Experience working with product teams and influencing the product roadmap with advertising products
- Experience in the ad tech or internet industry
- Knowledge and experience working in SMB marketing
- Experience driving end to end go-to-market planning and execution for advertising products
- Experience leveraging data to test hypotheses and drive business recommendations-Experience leading and delivering complex, cross-functional projects on fast-paced timelines
- A fast learner with a good sense of judgement and original thinking. Ability to thrive in ambiguity and adjust quickly to change
- Excellent communication, presentation and analytical skills
- A commercial mindset with a history of delivering against stretch performance goals
- Language proficiency in English is a must, with additional fluency in either Japanese or Korean, or another Southeast Asian language in order to communicate with local SMBs and in-market local teams is strongly preferred
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
As a product manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies, and various relevant internal teams to build safety product features and strategies. You will be working on in-app safety features, technical strategies to improve our trust and safety processes, as well as methods to detect and address the risky behaviors and actors in the community. Additionally, you will work on project management to deliver major Trust and Safety product changes. Travel between our global offices is expected.
Responsibilities:
What will I be doing?
Qualifications:
What should I bring with me?
Preferred Qualifications:
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Team Introduction
LBS team is responsible for location-based database and services, to support application scenarios e.g. TikTok, Lemon8. The objective is to help businesses to better connect users with real world places and services, to solve their unmet needs, meanwhile, to grow local business.
Job Description
1. Responsible for the construction of overseas geographical location data and basic capabilities, participate in the construction of POI data, data quality improvement, and data production costs reduction;
2. Responsible for optimizing the data production process, including data process, production management, data evaluation, etc., responsible for the ROI and data indicators construction;
3. Formulate data application standards, deliver product with high quality and efficiency by coordinate with cross functional teams, and build a systematic indicator evaluation system and problem monitoring mechanism based on the business requirement.
Qualifications
1. Bachelor degree or above, more than 3 years of work experience
2. Strong product and data sense, good at data analytics and problem solving
3. Strong project management and cross-functional team collaboration is preferred
4. Map and location data ingestion, local service business experience is preferred
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Team Introduction
Evaluation is a very important link in search engines, which can help search engines evaluate the quality and relevance of search results, thereby improving users' search experience. As an independent team in the search product department, our evaluation team provides independent, objective and accurate evaluation viewpoints by formulating and implementing a global evaluation plan, combined with various evaluation and research data, to help the entire product development team continuously understand users' needs and optimize user experience. Daily work of the team covers user research, data analysis, project management and other related areas. If you are interested, we would be delighted to have you join us.
Job Description
1. Responsible for improving the quality of search results and search effects of international short video products, and formulating relevant evaluation and research plan documents for different product functions, content and strategies;
2. Collaborate with the international operation team, promote the global implementation of the overall research and evaluation plan, formulate corresponding monitoring and checking plans, and ensure the timeliness and accuracy of the delivery of the evaluation report
3. Based on the evaluation report, combined with user research and objective data, analyze user needs and satisfaction, make reasonable judgments on the advantages and disadvantages of search products/strategies, and make relevant optimization suggestions;
Qualifications
1. Have a solid understanding of search products and mechanisms, understand search quality evaluation methods and processes. Having prior experience with search products is considered a bonus factor.
2. Be capable of analyzing diverse user data, delving deep into user needs, and constantly optimizing the user experience of search products;
3. Possess strong logical thinking, innovative spirit, and strong project management ability;
4. Strong sense of responsibility and execution, excellent communication skills and business promotion skills; TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Team Introduction
Evaluation is a very important link in search engines, which can help search engines evaluate the quality and relevance of search results, thereby improving users' search experience. As an independent team in the search product department, our evaluation team provides independent, objective and accurate evaluation viewpoints by formulating and implementing a global evaluation plan, combined with various evaluation and research data, to help the entire product development team continuously understand users' needs and optimize user experience. Daily work of the team covers user research, data analysis, project management and other related areas. If you are interested, we would be delighted to have you join us.
Job Description
1. Responsible for the user experience and scale of TikTok vertical search (such as text/user/poi/music, etc.
2. Able to provide vertical search planning (including goals/core path) based on analysis of user requirement，industry competition environment , TikTok content ecology.
3. Collaborate closely with RD/ OP / DA to promote collaborative launch of various projects, and conduct systematic analysis of project data.
Qualifications
1. Bachelor's degree or above
2. At least 3 years of experience in search-engine as PM role.
3. Possess strong industry understanding and overall planning abilities, cross team communication and resource advancement abilities, as well as independent system data analysis capabilities.
Preferred Qualification:
- Completed the SANS course FOR518: Mac and iOS Forensic Analysis and Incident Response
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Mountain View, Seattle Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
The SG product team will focus on implementing user privacy control and data control, identifying the relevant opportunity areas, prioritizing the privacy problems we must solve, and rapidly creating innovative user experience solutions.
Responsibilities:
-Work with cross-functional teams to identify key privacy issues and build roadmaps.
-Establish consistent privacy principles & practices cross different teams.
-Work directly with engineers, designers, and data analysts to deliver the privacy features.
-Advising on new feature development and product roadmaps.
Qualifications
-3+ years of experience with user experience design
-3+ years of product management experience build privacy features and platforms at a consumer or entertainment company
-Strong documentation, presentation, and communication skills, particularly implemented in a cross-functional and global role
-Experience performing product-oriented quantitative and statistical analysis
-Excellent verbal and written communication skills with high attention to detail
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the team
TikTok LIVE is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.
Responsibilities:
1. Develop strategies to control negative content, with a focus on identifying and defining negative content. Utilize data analysis and user feedback to configure strategies that ensure content quality and user experience on the platform.
2. Conduct in-depth research on the definition and expectations for governing negative content. Understand user aversion and dissatisfaction towards negative content. Utilize various signals to identify the root causes of negative content and propose solutions.
3. Lead related product design and collaborate across teams, working closely with operations, R&D, design, and other roles to drive project implementation and achieve business objectives. Understand content publishing, content moderation, and traffic distribution processes comprehensively, identify key issues, set phase-wise traffic adjustment goals, implement effective strategies, and continuously enhance the user experience.
4. Optimize content recommendations from the perspective of negative content, making the trending recommended content more relevant to general users, reducing the display of low-quality or negative content, and increasing user satisfaction.
5. Responsible for building the infrastructure related to content quality and recommendation optimization, including traffic issue detection systems, user understanding tools, content comprehension platforms, and ensuring the efficient operation of these infrastructures.
Job Requirements:
- Bachelor's degree or above, preferably in Statistics, Mathematics, Computer Science, with 3 years or more experience in user-side product management, including experience in platform and strategic product backgrounds, with a preference for experience in traffic strategy and creator strategy.
- Possess excellent product design and business understanding skills. Capable of identifying and driving solutions to problems through data or processes.
- Familiar with content governance strategies and content recommendation, with a deep understanding of controlling negative content.
- Demonstrated sense of responsibility for content quality control and recommendation optimization. Able to think from a user's perspective and provide solutions.
- Demonstrated project management and ability to handle pressure. Capable of understanding various stakeholders' needs and integrating resources to achieve cross-department cooperation.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Team Introduction
LBS team is responsible for location-based database and services, to support application scenarios e.g. TikTok, Lemon8. The objective is to help businesses to better connect users with real world places and services, to solve their unmet needs, meanwhile, to grow local business.
Job Description
1. Responsible for POI database construction for Bytedance international businesses, and provide guidelines of data production, evaluation system, and product application scenarios.
2. Responsible for overseas LBS mid-platform geographical information and positioning services, investigate competitive products to provide solutions for different business scenarios.
3. Work closely with cross-functional team including partnership teams and engineers to introduce data and service, and scale capability across international businesses.
Qualifications
1. Bachelor degree or above, more than 3 years of work experience
2. Excellent project management capabilities, cross-team communication and coordination capabilities
3. Global vision and enthusiasm, global Internet products working experience is a plus
4. Local service, Maps, O2O industry working experience is a plus
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
We are seeking an experienced and detail-oriented Payment Wallet Clearing and Settlement Product Manager to join our team. As the Payment Wallet Clearing and Settlement Product Manager, you will be responsible for overseeing and managing the development, enhancement, and success of TikTok's platform clearing and settlement processes. You will collaborate with cross-functional teams, including engineering, operations, risk management, and finance, to drive the product roadmap, improve operational efficiency, and deliver innovative clearing and settlement solutions.
Responsibilities:
1. Develop and execute the product strategy and roadmap for the clearing and settlement processes within our money platform, aligned with the company's vision and goals.
2. Conduct market research, competitive analysis, and gather customer feedback to identify user needs, industry trends, and opportunities for innovation in payout clearing and settlement.
3. Collaborate with cross-functional teams to define and prioritize features, enhancements, and integrations for the payout clearing and settlement processes.
4. Create detailed product requirements, user stories, and specifications, ensuring clear communication to the development team.
5. Work closely with the engineering team to ensure the successful implementation of clearing and settlement features and deliver high-quality solutions.
6. Define key performance indicators and success metrics for the clearing and settlement processes, regularly monitoring and analyzing these metrics to measure product performance and identify areas for improvement.
7. Collaborate with the operations team to optimize clearing and settlement processes, streamline workflows, and improve operational efficiency.
8. Work closely with risk management and compliance teams to ensure adherence to regulatory requirements and industry best practices in clearing and settlement activities.
9. Collaborate with finance and accounting teams to ensure accurate and timely reconciliation of transactions and settlement funds.
10. Stay up to date with industry trends, emerging technologies, and regulatory changes in payment clearing and settlement, leveraging this knowledge to drive innovation and maintain a competitive edge.
11. Manage relationships with payment processors, acquirers, and financial partners to integrate new features, enhance connectivity, and improve overall clearing and settlement capabilities.
12. Manage and prioritize the product backlog, ensuring that development efforts align with business objectives and deliver value to users.
13. Provide leadership and guidance to cross-functional teams, fostering a collaborative and innovative environment.
14. Prepare and present product updates, performance reports, and business cases for stakeholders and executive leadership.
Qualifications
- Bachelor's degree in a relevant field (e.g., finance, business, computer science) is required. A master's degree is a plus.
- Proven experience as a Product Manager, specifically in managing payment wallet products or financial services products with a focus on clearing and settlement.
- Strong understanding of payment clearing and settlement processes, financial reconciliation, and industry best practices.
- Experience in defining and executing product strategies and roadmaps, with a track record of successful product launches and enhancements.
- Knowledge of payment industry regulations, payment processors, and financial networks.
- Excellent analytical and problem-solving skills, with the ability to translate data and insights into actionable product improvements.
- Strong communication and collaboration skills, with the ability to effectively work with stakeholders at all levels of the organization.
- Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
- Up-to-date knowledge of industry trends, emerging technologies, and regulatory changes in payment clearing and settlement.
- Familiarity with payment processing protocols, security standards, and regulatory compliance in the financial services industry is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Official account of Jobstore.
