Total 641 Full-time restaurant manager job vacancies in PR / Media / Communications category in The United States of America

We are looking for a Social Media Account Manager who is passionate about combining marketing and social media management skills to help brands acquire a strong online presence. He or she will be responsible for the creation of social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.

The Social Media Account Manager is responsible for all aspects of the client's social campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. He or she is responsible for the day to day progress of clients’ social media campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Able to create social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
• Ability to strategize and distribute engaging written, graphics and video content
• Ensure brand consistency in marketing and social media messages by working with various team members and external partners
• Collect audience data and analyze interactions and visits, using this information to create comprehensive reports and improve future marketing strategies and campaigns
• Report progress and discuss recommendations with the clients and team members
• Strengthen brands’ presence on existing platforms including Facebook, Instagram and LinkedIn
• Research and monitor the activity of competing brands
• Research the latest trends and best practices to stay up to date on social media developments and tools
• Constantly test, optimize and analyze campaigns and projects based on specific KPIs

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a social media related role
• Agency experience is preferred
• Great with client management
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

About us:
At iSelect, were passionate about making Australians lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier giving our customers back precious time so they can do more of what they love. With over 20 years experience, we are a one-stop destination for comparison and purchasing across insurance, utilities and personal finance products. We compare a wide range of brands and our trained comparison experts help customers to compare, select and save more, putting them in control.
We provide consumers with the convenience of an online comparison and the benefit of telephone-based advice and sales across many product areas such as Health Insurance, Car Insurance, Energy, Home Loans, Broadband, and Life Insurance. Our intuitive technology and trained comparison experts help our customers ... Click here to view more detail / apply for Digital PR Manager

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Responsibilities

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications

Good to have Social Media Manager skills:

• Proven work experience as a Social media manager
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• BSc degree in Marketing or relevant field

Download this social media manager job description sample as a pdf.

Are you looking for a dynamic and exciting Social Media Career in the North! This is a growth sector with unlimited potential. We are currently looking for Social Media Manager, for a really exciting Beauty Ecommerce Business. The role will be responsible for managing, growing current and new social media channels for both their online shop and retail sites. Need to be able to implement clear and innovative social media strategy that pushes the boundaries and makes a difference to stand out within the beauty industry. We are looking for someone very update about the latest social tricks and trends, our new Social Media Manager will manage the creation and production of all social media content including video, live streams, and educational assets.

Key Accountabilities

• Developing and implementing a social commerce strategy aligned to our overall business strategy and continuously improving the performance across all key metrics (reach, engagement and sales)
• To produce a range of social content for both our online shop and clinic, aligned to our brand guidelines, including:
• Producing social content to support tactical campaigns and key trading events including Black Friday etc.
• Developing social media content to support new brand and product launch campaigns.
• Creating educational social content to support the launch of key online initiatives.
• Creating community-driven social content that is specifically targeted to certain audiences and channels to attract new customers.
• Scheduling all content for both online shop and clinic across our existing social media channels including Facebook, Instagram, Tik Tok, LinkedIn and Youtube and Pinterest.
• Working alongside our in-house Paid Social team to produce targeted and paid-specific social content to support campaigns.
• Researching, identifying and developing ongoing relationships with new social influencers and brand ambassadors to work with.
• Creating social media content briefs for all planned paid influencer activity across all channels.
• Contributing to new social media content ideas in monthly and quarterly planning sessions.
• Providing monthly social media reporting across all channels to the wider management team.
• Working alongside our external PR agency to head up social activity for all creative campaigns.
• Managing social media coverage during key offline company activities including influencer events, photoshoots, and PR launches.
• Monitoring new social trends within the beauty and wider industries to produce reactive, viral-worthy content across all social media channels.
• Launching and cultivating our community programme, through turning existing customers into brand advocates which provide ongoing support and guidance
• Working alongside our brand partners to provide input and strategy for all affiliated social activity.
• Monitoring competitor social activity and highlighting opportunities and threats with the wider team.
• Responding to social queries as cover to the Customer Services team when required and collaborating with the team on best practice responses.
• Hosting and managing live events via social and our shopping channels.

Person Specification

Essential:

• Experience in a Social Media Manager role
• Experience in growing followers, engagement and sales from multiple social media channels; Facebook, Instagram, Tik Tok, Youtube, Pinterest
• Passionate about the world of beauty and keeping abreast of changes within the industry
• Extensive knowledge in implementing social media strategies to achieve growth
• A creative and innovative thinker who has the potential to create viral-worthy social campaigns
• Ability to analyse and present social media channel performance
• Ability to communicate both verbally and in writing
• Ability to put the customer at the heart of all we do
• Proactive and ability to make a difference
• Positive attitude with a high level of motivation and initiative who is seeking to grow professionally
• Flexibility in terms of role to support the wider business
• Willing to work flexible hours to include weekends, bank holidays and evenings

Desirable:

• Experience working within the beauty industry
• Experience in launching and growing a TlkTok shop
• Understanding of the beauty industry and buying motivators.
• Retail experience in Beauty.

We are currently looking for Social Media Manager, for a really exciting Beauty Ecommerce Business. The role will be responsible for managing, growing current and new social media channels for both their online shop and retail sites. Need to be able to implement clear and innovative social media strategy that pushes the boundaries and makes a difference to stand out within the beauty industry. We are looking for someone very update about the latest social tricks and trends, our new Social Media Manager will manage the creation and production of all social media content including video, live streams, and educational assets.

Key Accountabilities

• Developing and implementing a social commerce strategy aligned to our overall business strategy and continuously improving the performance across all key metrics (reach, engagement and sales)
• To produce a range of social content for both our online shop and clinic, aligned to our brand guidelines, including:
• Producing social content to support tactical campaigns and key trading events including Black Friday etc.
• Developing social media content to support new brand and product launch campaigns.
• Creating educational social content to support the launch of key online initiatives.
• Creating community-driven social content that is specifically targeted to certain audiences and channels to attract new customers.
• Scheduling all content for both online shop and clinic across our existing social media channels including Facebook, Instagram, Tik Tok, LinkedIn and Youtube and Pinterest.
• Working alongside our in-house Paid Social team to produce targeted and paid-specific social content to support campaigns.
• Researching, identifying and developing ongoing relationships with new social influencers and brand ambassadors to work with.
• Creating social media content briefs for all planned paid influencer activity across all channels.
• Contributing to new social media content ideas in monthly and quarterly planning sessions.
• Providing monthly social media reporting across all channels to the wider management team.
• Working alongside our external PR agency to head up social activity for all creative campaigns.
• Managing social media coverage during key offline company activities including influencer events, photoshoots, and PR launches.
• Monitoring new social trends within the beauty and wider industries to produce reactive, viral-worthy content across all social media channels.
• Launching and cultivating our community programme, through turning existing customers into brand advocates which provide ongoing support and guidance
• Working alongside our brand partners to provide input and strategy for all affiliated social activity.
• Monitoring competitor social activity and highlighting opportunities and threats with the wider team.
• Responding to social queries as cover to the Customer Services team when required and collaborating with the team on best practice responses.
• Hosting and managing live events via social and our shopping channels.

Person Specification

Essential:

• Experience in a Social Media Manager role
• Experience in growing followers, engagement and sales from multiple social media channels; Facebook, Instagram, Tik Tok, Youtube, Pinterest
• Passionate about the world of beauty and keeping abreast of changes within the industry
• Extensive knowledge in implementing social media strategies to achieve growth
• A creative and innovative thinker who has the potential to create viral-worthy social campaigns
• Ability to analyse and present social media channel performance
• Ability to communicate both verbally and in writing
• Ability to put the customer at the heart of all we do
• Proactive and ability to make a difference
• Positive attitude with a high level of motivation and initiative who is seeking to grow professionally
• Flexibility in terms of role to support the wider business
• Willing to work flexible hours to include weekends, bank holidays and evenings

Desirable:

• Experience working within the beauty industry
• Experience in launching and growing a TlkTok shop
• Understanding of the beauty industry and buying motivators.
• Retail experience in Beauty.

We are looking for an Associate Media Manager with integrated or digital media planning and implementation experience. You must possess a proven track record in orchestrating best-in-class media strategy and execution that drove tangible business growth for your clients in the Singapore market, and own existing relationships with media vendors.

This position will suit individuals who are driven to excel in a fast-paced media agency environment across diverse client portfolio and are able to work well under pressure. You should also be a confident and articulate presenter/communicator as you will be expected to front client relationships and present campaign strategy and media recommendations.

Reporting of the role:

This role reports to the Group Account Director

3 Best Things About the Job:

• Working with a high performing client business team to drive best in class communication strategy, integrated channel planning and result-oriented implementation for well-known local brands and renowned international brands.
• Opportunities to work with specialist teams in GroupM to gain a diverse spectrum of experience across digital, content, media.
• A culture built on collective energy, passion, collaboration and support.

What Your Day Looks Like in Wavemaker:

• Develop strong campaign solutions based on Wavemaker’s proprietary consumer journey planning framework, from category/brand/consumer insights to strategy and channel recommendation.
• Drive strategic and tactical innovation across diverse mix of media channels that will yield tangible marketing/business results for clients.
• For the Integrated Manager / Associate Manger role, project management is a key part of your scope. You will develop overall media strategy, own campaign deliverables and assertively collaborate with internal teams to ensure all parties are up to speed on what needs to be delivered by when.
• For the Digital Manager / Associate Manager role, you will strategise and implement campaigns across all non-biddable and biddable platforms, including KPI setting to meet both campaign level objectives and broad business goals, optimization and budgeting strategy, cross-channel attribution analysis and application.
• As the overall campaign account guardian, you will steer internal teams / external stakeholders to deliver good quality and exceptional work by proactively evaluating and providing POV on the output of their work.
• Evolve use of measurement systems to provide greater insight into ROI of media plans and ensure the team delivers on agreed KPIs.
• Manage expectations of multiple stakeholders (among internal teams, client teams and other agency partners) to deliver quality work in short turnaround time.

What You Need:

• At least 3-4 years’ experience in a media / digital agency where your key function includes the development of campaign strategy, media planning and implementation across a diverse media mix in the Singapore market.
• Proven track record in owning strong client relationships.
• Competent in juggling different work streams at the same time, you must be a strong project manager with a flair in managing relationships with multiple stakeholders.
• A creative thinker who constantly seeks new ideas/inspirations to bring fresh perspectives to internal teams and clients.
• Some experience in junior team management (such as coaching on media planning and managing client’s expectations, ensuring rigor in thinking, etc.)
• Resilient, able to work with demanding client expectations and challenging deadlines.

About Wavemaker

We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology.

We have one single attitude – Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture.

We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:

• The deep Knowledge we have of our clients’ business
• The confidence to Challenge what’s gone before
• The Support to go further than we thought possible

We are a part of GroupM, WPP’s global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

ABOUT WORLD TABLE TENNIS

The creation of World Table Tennis (WTT) is set to revolutionise the way table tennis is viewed and commercialised across the globe. With significant external investment and commitment to long term partnership, WTT is much more than a vehicle to house current rights. As the dedicated commercial rights entity, for the International Table Tennis Federation (ITTF), WTT has the ambition and ability to create new assets and events, capitalising on the unrivalled potential of the sport. The clear aim is to build WTT into a revenue generation powerhouse, ploughing profits back into Table Tennis to continually develop and transform the sport.

Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

With 300 million players and over 500 million fans, the potential of the sport of table tennis is waiting to be unleashed.

WTT SOCIAL MEDIA MANAGER

As WTT's Social Media Manager, you're pivotal in engaging our global fanbase. Reporting to the Head of Marketing, and overseeing a high-performing team of social media content creators, you will create and execute innovative social media strategies, driving engagement, reach, and revenue with captivating content across all platforms.

RESPONSIBILITIES

• Develop and implement dynamic social media strategies in alignment with WTT's marketing goals.
• Manage content calendars for consistent, engaging posts in support of WTT’s brand initiatives as well as events worldwide.
• Collaborate across departments to integrate campaigns, enhancing fan engagement and event promotions.
• Work closely with the marketing team, including PR and video production, to create compelling fan campaigns and content for events and partnerships.
• Partner with PR and marketing to promote players on WTT social channels during and outside events.
• Collaborate with the Commercial and Brand Partnerships team for creative delivery of maximum ROI through social content.
• Utilise analytics to track campaign performance and make strategic adjustments.
• Lead social media communication, building networks with industry professionals and influencers.
• Support the social media team members, promoting creativity and a highly collaborative environment.
• Any other duties as required by Line Manager and Management.

Requirements

Essential:

• Diploma in Digital Marketing, Social Media Marketing or related field, with a sports industry background preferred.
• A minimum of 5 years of social media marketing and content development experience, showcasing community growth, with at least 2 years of experience managing a social media team.
• Experience in the sports, broadcast or events industry is a plus.
• Proficiency in English, with exceptional communication skills.
• Strong SEO, content optimisation expertise, and social media metrics understanding.
• Familiarity with social media tools (e.g., Sprout Social, Hootsuite) and best practices across major platforms, including Facebook, Instagram, TikTok, YouTube, Twitter, Weibo, and Douyin.
• Exceptional communication and interpersonal skills, with a collaborative and team player mindseT.
• Creative thinking and a passion for table tennis or sports marketing.
• Strong organisational and project management skills

Desirable:

• Passion for sport and business;
• Ability to work in multiple languages, with a preference in South East Asian Languages

HOW TO APPLY

Submit CV and cover letter to careers@worldtabletennis.com with the email subject titled “WTT Social Media Manager”

Due to the high number of candidate applications expected, only those who are shortlisted to the next stage of the recruitment process will be contacted.

Join us in being a Pos Malaysia Wira!

 

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and excited by the significant opportunity it represents.

 

Own It

 

• Employ search marketing strategies to enhance online presence and reach.
• Lead marketing initiatives to drive quality B2B leads, focusing on digital and programmatic platforms.
• Set up and manage ad campaigns, ensuring effective lead generation and customer acquisition.
• Analyze campaign performance using advanced analytics tools, making data-driven decisions.
• Develop and implement marketing strategies for Pos Laju prepaid services.
• Craft compelling messaging and marketing materials to drive quality leads and conversion.
• Utilize analytics to measure and report on campaign performance.
• Apply commercial acumen to align marketing strategies with business objectives.

 

Build Trust

 

• Support the organization leaders in quarterly roadmap planning and prioritization.

 

One Team

 

• Work closely with cross-functional teams to ensure cohesive strategy implementation and achievement of company-wide goals.
• Continuously find ways to help teams and the organization improve the way of working.

 

Move Fast

 

• Enjoy working in a fast-moving transformation journey.
• Adapt, simply and act quickly based on the business needs.

 

Delight Customers

 

• Communicate with Internal shareholders on project status, deliverables, and overall project plans.

 

Job Requirements:

 

• Bachelor’s Degree in Marketing, Communications or related field.
• At least 5 years of experience in marketing, business, or related fields.
• Proven experience in performance marketing, particularly in digital media buying and Search Engine Marketing – B2B experience would be an advantage.
• Familiarity with the Small-Medium Enterprises (SME) landscape in Malaysia.
• Strong skills in ad campaign setup for programmatic platforms.
• Proficient in using web analytics e.g. Google Analytics
• Proficiency in future-fit technologies and skills, notably Generative AI, and its applications in marketing and business strategy.
• Excellent communication, collaboration, and leadership skills.
• Independent, strategic thinker with a proactive approach.
• Ability to work effectively in a dynamic, transforming environment.

 

This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.

Herd MSL is one of Australia?s largest and most-awarded PR agencies. Part of Publicis Groupe ANZ and global PR network MSL, Herd MSL has more than 21 years in the market and has achieved multiple agency & campaign wins and Cannes Awards for creativity. We offer flexible working, industry leading policies to support individual circumstances, and a collaborative and caring strengths-based culture.
We solve complex business problems through outstanding creative ideas, technically excellent execution and content led multi-channel campaigns. Our purpose is to create conversations that change Australia and New Zealand, through unleashing the strengths of our dynamic, fearless, and curious team of 60 specialists.
Our strategy is simple ? recruit brilliant people, do great work and provide the ability to learn in a creative environment. We work in complex and disruptive sectors across an impressive portfolio of clients ? ranging from established multi-national technology companies and leading consumer ... Click here to view more detail / apply for PR Account Manager (Consumer)

This position is within our client's Global Business Marketing team, a Multinational Technology Company, which offers full-time support for program content management throughout a medium-term project running this 2024, with a specific focus on the APAC region. This role will collaborate closely with the Global Programs team and Local Market Agency sales teams.

Responsibilities:

• Spearhead Event Content Programme Management across 3 APAC markets (Australia & New Zealand, India, Southeast Asia), working closely with the Global Programs Marketing Lead in New York and fellow Project Managers in other regions.
• Oversee internal stakeholders, such as Local Agency Sales teams, Global Programs team, and Investment teams, and engage with participant communities within the client's Agency/Client groups in the region.
• Drive comprehensive Marketing/Comms strategy leadership in the region.
• Create and implement an outbound education initiative for regional media agencies, integrating diverse marketing education content (presentations, guides, thought leadership, events, videos, digital content, etc.).
• Tailor existing materials/collateral and event communications to enhance relevance for media agency partners.
• Manage and support program logistics, including event execution, external communications, and enrollment.
• Aid in sourcing, managing, and scheduling internal speakers and external training vendors, overseeing booking, supplier management, and workshop logistics.

Requirements:

• Bachelor's Degree / MBA or equivalent
• With at least 5+ years of experience in project management, events management. advertising, marketing, learning and development, media, or consulting.
• Demonstrate proficiency in distilling complex technology products and client needs into impactful communication plans.
• Exhibit effective communication skills across diverse audiences, in different levels. Foster strong relationships across various disciplines.
• Background in organization and project management with meticulous attention to detail.
• Showcase a track record of success in delivering results within dynamic business environments.
• Proficiency in G-Suite and Microsoft Office, complemented by experience in email marketing platforms and survey tools.
• Demonstrate experience in developing operational processes for measuring marketing program impact.
• Exhibit willingness and ability to travel if needed.
• Open to contract role until Dec 2024 - renewable!

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Our client is a global engagement and marketing agency that believes in bringing brands and people together through powerful events.

Currently expanding their team, the ideal Event Manager will be part of a highly creative team responsible for bringing these experiences to life.

Responsibilities:

• Facilitate the creative direction and manage overall project time-line
• Maintain and build client relationships through strategic consultative management approach
• Venue and supplier sourcing and presentation
• Manage adoption of client's requirements to mitigate legal/financial risks when engaging with third party suppliers
• Contract negotiations
• On-site event management / virtual meetings support
• Logistics guidance and coordination with relevant stakeholders for smooth on-site operations
• Ensure timely payment of all supplier/vendor/client invoices
• Other ancillary services as required

What we need from you:

• Strong communication skills, able to present and engage all levels of stakeholders
• Minimum of 3 years demonstrated history in driving and planning small and large scale events, preferably with APAC exposure
• Good local knowledge of local venues
• Strong problem solver
• Able to work independently and part of a team
• Strong digital skills

If we have not contacted you in 28 days, we regret to inform you that your current application has not been successful.

EA License Number: R23118943

Agency License Number: 11C4388

1. Building and maintain relationship with Media Agency/Advertisement Agency.
2. Create new sales activity to achieve team revenue/ sales target.
3. Bussiness maintenance and hunting new customer
4. Exploring new media advertisement agency.

1. Age 23 -35 years old
2. Candidate must possess at least Bachelor's Degree in any field or equivalent
3. At least 2 Year(s) of working experience in Media industry
4. Having experience in handling Media Placement, TVC
5. Good communication and negotiation skill
6. Able to work under pressure and independent
7. Target Oriented
8. Proactive approach to customer/client
9. English Active
10. Work Location : Centennial Tower, South Jakarta

• Medical Insurance
• Medical Checkup
• Free product service

Job Advert

Deadline for applications: We'll be reviewing applications as they're received, so get your application in!
Reports to: Head of Digital
Location: Gateshead (we’re a hybrid organisation, in the office Tue-Thu and at home Mon and Fri)
Working hours: Mon–Fri, 9am-5pm (there’ll be some out of hours work for concerts and events, but you’ll always get TOIL)
Salary: From SCP 29 £29,577 per annum


About The Glasshouse International Centre for Music

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum-selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.



About you

You’ll be joining a small but ambitious Digital team who are eager to welcome you into the fold to help take our online presence
to the next level. This is a brand-new role so you’ll be someone who can get stuck right in, bring your creativity – and a
strategic mind - to the table, and bring others along for the ride with your expertise and enthusiasm for how social media and
content can create meaningful connections with people. And help build a brand.



You’ll have a keen ear and eye for a story. There’s a lot happening across our programme, building, and our region at any time and
it’ll be your job to grab it and tell our audiences all about it with engaging, creative online content. You love meeting and
spending time with people – whether that’s colleagues, musicians, players in our home orchestra, Royal Northern Sinfonia, or
someone in the café. You enjoy sharing what you know, learning on the job from your fantastic colleagues, and hearing what others
have to say to find new ways to celebrate all the ways music lives and grows at The Glasshouse.



It'll be busy, but you secretly love being pulled in many different directions at once. You’re creative and reactive. And you’re
an excellent project manager, making impressive but achievable plans for yourself (and others) to get things done, whether your
timeline is two months, two days, or two hours.



You’ve got bags of confidence and experience when it comes to social media strategy, digital marketing, content production, and
community management – and you’re ready to whip us and our channels into shape.



If this sounds like you, here are some specific types of experience that will help you hit the ground running.



It would be great if you had experience in:

* Social media strategy – you’ve written and delivered plans to make change happen.
* Content production – you know your way around a camera (or mobile phone!) to produce, direct or commission compelling video
(bonus points for music performance, double points for orchestral) and photography.
* Channel management: Facebook, Twitter / X, Instagram, LinkedIn, TikTok or YouTube - you know what content works best where and
how to tell a story in the most impactful way.
* Campaign planning: whether you’re working with Marketing, Communications or Fundraising colleagues, you’re an expert at
designing and adapting campaigns for social media channels and audiences to deliver results.
* Audience development: you’ve got experience growing online audiences – not just for the numbers, but for meaningful engagement.
You love learning about audiences and working with others to test new ways of spreading the word about our work, and how they
can be involved.
* Brand building: we love what we do, and we love our new name and brand – but we want more people to come and see why. You know
how to use social media as a powerful tool to get us where we want to be.
* Creative partnerships and networks: you love meeting other creatives and collaborating to make and commission original content
from diverse voices that can attract new audiences, and expand our network of freelancers and artists from the North East.
* Cross-channel marketing campaigns: you’ve got a strong understanding of marketing (including website, email, print) and how
social media can play a part in driving ticket sales, fundraising, and brand awareness.
* Stakeholder management: you’re at ease talking to people at any level to share what you know, understand their needs, and make
your recommendation. Even if it’s a tricky conversation.


Skills and knowledge of:

* Copywriting – you love having fun with words. Whether you’re writing about classical music, music education or even government
policy (only sometimes), you use your writing skills to bring expertise, emotion and personality.
* Reporting and evaluation – you also love having fun with numbers and data using Google Analytics, social media insights and
listening tools. And you can make those reports relevant and interesting to your non-digital colleagues.
* Paid social media advertising – running campaigns yourself or working with a media agency.
* Editorial planning and coordination – once you’ve got a story in mind, you know how and when to tell it. And plan it in with
what else is going on.
* Project management – you’ve got a system for managing multiple workstreams, requests and plans. And know how to prioritise… and
re-prioritise as needed.
* Tools and trends – you’ve got an eye on what’s out there, and what’s coming up, to help establish best practices for social
media production and management, and keep driving progress.
* Crisis comms management – should it happen, you know how to work with Comms colleagues and Directorate to manage tricky or
sensitive issues on social media.



It also helps if you have:

* A real passion for music – listening to it, making it, talking about it etc.
* Some graphic design skills using Adobe Creative Suite (but we can provide training if not).



You’ll be responsible for:

* Day to day management of The Glasshouse and Royal Northern Sinfonia social media channels (Facebook, Twitter/X, Instagram,
LinkedIn, TikTok and YouTube); devising cross-channel content plans and schedules; audience engagement and community building.

* Writing a social media strategy to map out how we’ll use social media to connect with our audiences, support marketing
objectives, and grow our online presence and following; aligning our social media approach with our content strategy and
organisational strategy.

* Developing a social content plan for our home orchestra, Royal Northern Sinfonia, working closely with the players and our
Classical team to produce an engaging online complement to the orchestra’s live and touring programme, with an eye on
developing new audiences.

* Making sure all our content is accessible for everyone to enjoy with captions, transcription, alt text etc.

* Working with others to design and deliver social media campaigns to support marketing and/or brand campaigns; offering
evaluation and recommendations to colleagues on how to get the best results.



* Driving engagement with our online audiences – and growing those audiences; working with Marketing and Box Office colleagues to
help support our audience development strategy.



* Supporting our brand awareness goals using our social media channels as a ‘first point of call’ for audiences engaging with The
Glasshouse and Royal Northern Sinfonia; adhering to our brand visual identity and tone of voice guidelines.



* Work with artists, creatives and networks to produce new types of social content, building connections with networks and
communities.



* Working collaboratively with colleagues from Marketing, Communications, Contemporary, Classical and Make Music programming
teams. You’ll also work with our Conferences and Events team, Food and Beverage team and Fundraising. Basically, you’ll cross
paths with most teams in the organisation, which is definitely one of the perks.



* Providing training and best practice guidance to colleagues in social media content and campaign planning.





But don’t worry If you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.




Our commitment to your development

At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.




This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.




Diversity, Equality, and Inclusion



At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.




Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.

For example, we would love to hear from you if you:

* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.



Safeguarding children, young people and adults at risk

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate.




Our application process

Closing date for applications: We'll be reviewing applications as they're received, so please apply early!




Interview date: Thursday 6th June 2024




We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so If you have any questions about the role or the application process, please contact Lois, People Coordinator at
recruitment@theglasshouseicm.org [recruitment@theglasshouseicm.org]

Proud member of the Disability Confident employer scheme

WOW Recruitment is excited to be recruiting a Senior Event Manager role with a full-service events agency based in North Sydney, as they expand their current team.


An established agency, with an International reach and talented team of event professionals, this could be the next step you?ve been looking for in your events career?


The agency can offer you a diverse annual calendar of events to work on ? conferences, launches, roadshows, tradeshows, employee engagement events, award shows and activations.


Clients span sectors including tech, automotive, professional services and cosmetics.


With a number of long-term accounts in their portfolio and a strong pipeline, they can afford to be selective with which pitches they go in for, which provides a stable platform for success for the agency.


Responsibilities


Leading delivery of major events in the agency?s portfolio
Client-facing responsibilities throughout event lifecycles
Supplier liaison
Budget management
Overseeing event logistics & operations,
... Click here to view more detail / apply for Senior Event Manager

Risk Event Governance Manager

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

An exciting opportunity has arisen for a Risk Event Governance Manger to join the Business Operational Support function at Diligenta.

You will play a pivotal role in delivering effective identification, resolution, and remediation for incidents, in line with regulatory and client expectations. Supporting the wider business area with in-depth knowledge, providing technical expertise to ensure the right Customer treatment and business outcome.

You will be responsible for managing and motivating a Team of Incident and Event Managers, ensuring key milestones are achieved in line with Client's expectations.

If you have experience in Risk or Operations Management and are looking to work for a company that offers great culture and good progression, then please apply today!

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Car Allowance
• Private Healthcare
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you'll be doing

• Ensuring all Risk Events within Operations are identified and reported in accordance with client and internal standards.
• Assuring all Risk Events are resolved, and customer remediation completed to quality and timeliness targets.
• Associated SLAs are consistently met.
• Engagement of key stakeholders and effective training delivered at least annually, to ensure effective Risk Events management culture continues within Diligenta.
• Root cause themes for Risk events are effectively identified and reported and key stakeholders are effectively engaged to deliver improvements to reduce risk of reoccurrence.
• Maintaining relationships with existing clients in relation to Risk Event management, together with effective reporting.

What we're looking for

• Strong verbal and written communication and leadership skills.
• Ability to develop good working relationships with key stakeholders in the risk process (Customer Service Managers, business areas, OLT, Central Risk Function) - proven ability to influence.
• Excellent organisation, planning and time management skills.
• Can demonstrate sound understanding of market, industry, product, and regulatory knowledge that applies to the Business area, including an awareness of business and risk management practices.
• Awareness of compliance and legislative issues and procedures affecting business, and specifically the defined Policies and Procedures of Friends Life relevant to this role.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.