Total 170 customer service manager job vacancies in Human Resources category in The United States of America

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
  
  

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Senior HR Manager (Chinese Candidate)

Job Responsibilities

HR Responsibilities and Staff Management:

• Managing staff leave.
• Ensure the payroll process is carried out in a timely and accurate manner.
• Reviewing, developing, and maintaining all HR-related components of the company.
• Maintaining and organizing the staff database.
• Develop and implement a departmental budget.
• Provide an advisory on human resources practices to Advise the senior management team and other functional heads on HR practices.
• Coach and develop the HR team members.
• Support Perform other routine HR basic operations support as required.

Policies, disciplinary issues, and compliance:

• Develop, update, and implement HR policies and procedures.
• Ensure that employee relations issues, including the investigation and resolution of employee complaints, are managed effectively and efficiently.
• Ensure that HR practices remain in compliance with federal, state, and local employment laws and regulations.
• Employee counseling and industrial relations
• Handle and deal with employee disciplinary issues fairly and consistently (including counseling, grievance handling, poor performance, misconduct, domestic inquiry, etc.).

Recruitment Organizing:

• Identifies staffing and recruiting needs.;
• Develops and executes best practices for hiring and talent management.
• Responsible for Overseeing recruiting activities, which included auditing job content.
• Manage Onboarding processes, including scheduling orientation sessions, training, and department meetings.
• Allocate and ensure the right amount of resources for HR human resources members to carry out their work effectively.

Performance Management:

• Plan and execute performance reviews and appraisals.
• Review the proposed salary adjustments to establish guidelines.
• To develop and participate in compensation and benefits surveys to analyze the company's competitive position.
• Keeping a database of quarterly and annual performance reviews and appraisals quarterly and annually.
• A clear reporting structure and a list of their responsibilities and goals.
  
  

Employee Engagement:

• Organize events, outings, dinners, celebrations, and end-of-year dinners.
• Facilitating constructive interpersonal staff relationships and providing guidance.
• Pioneering and implementing strategies to ensure a productive and positive work environment.
• Manage the complaints, feedback, and concerns.

Training:

• To develop and deliver key training programs that are key to supporting the achievement of business strategies through individual and group development sessions.
• Developing in-house testing and qualifications systems for in-house testing and qualifications that objectively measure and acknowledge staff abilities.
• Conduct training needs assessments and work closely with the business to identify relevant training programs.
  
  

Job Qualifications:

• At least 6 to 10 years of progressively senior experience, including global or international project leadership.
• Extensive knowledge and practical application of federal, state, and local employment laws.
• Fluency in Mandarin, English, and Bahasa Melayu, verbally and in writing.
• Demonstrated experience with leading a team.
• High attention to detail and accuracy.
• Excellent interpersonal, persuasive, written/verbal communication, planning, organisational, time management, analytical, and problem-solving skills.
• Ability to effectively multi-task in a fast-paced and dynamic environment,
• Able to work well under pressure to meet deadlines.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Bachelor's degree in business, human resources, or equivalent education and/or experience. HR certification is a plus.

Perks & Benefits

• Casual dress code
• Friendly working environment
• Medical leave
• Annual leave, Maternity leave, Paternity leave
• Career growth opportunities.

主要职责：

• 负责全方位的人力资源和行政职能，包括招募聘请人员、薪资、绩效和人才管理、内部沟通、员工关系和行政。
• 处理每月薪资单、对账报告和其他相关报告（例如 EFP、SOCSO、LHDN 等）
• 负责管理、协调学习和公司发展课程、员工参与以及其他由人力资源部门发起的活动。
• 设计和实施与人员管理相关公司政策和程序，并确保人力资源政策符合劳动和劳资关系法规。
• 根据组织目标实施和管理人力资源政策和程序，并遵守专业标准、监管要求和法律。
• 透过人力资本的发展、参与、激励和保存来支持当前和未来的业务需求。
• 进行并促进评估工作和薪资调查，并协助制定和分析公司的评估计划。
• 管理招募需求，包括建立/更新职位说明以及入职和离职流程。
• 支援日常营运和改善工作流程的其他行政和/或临时任务。
• 管理所有分行员工。

主要要求：

• 拥有人力资源文凭/学位或同等资格，在人力资源/管理领域拥有至少 5 年经验。
• 具有制造/快速消费品行业相关工作经验者优先，但不是强制性的。
• 能够製用英语和马来语沟通。我们寻找需要与说普通话的客户沟通的说普通话的候选人。
• 对当地就业法规和工作证管理有深入了解。
• 熟悉 Microsoft Office、iFlexi HRM 系统或同等 HR 系统。
• 强大的时间管理和组织能力，能够在快节奏的环境中在最少的监督下工作。
• 良好的人际沟通能力和沟通能力。
• 良好的团队合作精神。
• 拥有「我能解决」的态度。
• 愿意出差。

*能够在短时间内开始工作。

*必须会说国语。

津貼和福利

• 事假
• 開放文化
• 个人发展机会

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

高級人力資源經理（中國候選人）

工作職責

人力資源職責與員工管理：

• 管理人員離職。
• 確保工資核算流程及時、準確。
• 審查、發展和維護公司所有與人力資源相關的組成部分。
• 維護和組織員工資料庫。
• 制定並實施部門預算。
• 提供人力資源實務諮詢，就人力資源實務向高階管理團隊和其他職能負責人提供建議。
• 指導和發展人力資源團隊成員。
• 支援 根據需要執行其他日常人力資源基本營運支援。

政策、紀律問題與合規性：

• 制定、更新和實施人力資源政策和程序。
• 確保有效且有效率地管理員工關係問題，包括員工投訴的調查和解決。
• 確保人力資源實務符合聯邦、州和地方的就業法律法規。
• 員工諮詢和勞資關係
• 公平一致地處理和處理員工紀律問題（包括諮詢、申訴處理、績效不佳、不當行為、國內調查等）。

招募組織：

• 確定人員配置和招募需求。
• 制定並執行招募和人才管理的最佳實務。
• 負責監督招募活動，包括審核工作內容。
• 管理入職流程，包括安排入職培訓、培訓和部門會議。
• 為人力資源人力資源成員分配並確保適量的資源，以有效地進行工作。

績效管理：

• 規劃並執行績效審查和評估。
• 審查擬議的薪資調整以製定指導方針。
• 制定並參與薪資和福利調查，以分析公司的競爭地位。
• 保存季度和年度績效審查和評估的資料庫。
• 清晰的報告架構及其職責和目標清單。
  
  

員工敬業度：

• 組織活動、郊遊、晚宴、慶祝活動和年終晚宴。
• 促進建設性的員工人際關係並提供指導。
• 開拓和實施策略，以確保高效率和積極的工作環境。
• 管理投訴、回饋和疑慮。

訓練：

• 透過個人和團體發展課程製定和提供對於支持實現業務策略至關重要的關鍵培訓計劃。
• 發展內部測試和資格認證系統，客觀地衡量和認可員工的能力。
• 進行培訓需求評估並與企業密切合作以確定相關的培訓計劃。
  
  

任職資格：

• 至少 6 到 10 年的高階經驗，包括全球或國際專案領導經驗。
• 聯邦、州和地方就業法的廣泛知識和實際應用。
• 流利的華語、英語和馬來語口頭和書面表達能力。
• 具有領導團隊的經驗。
• 高度關注細節和準確性。
• 優秀的人際互動、說服力、書面/口頭溝通、計劃、組織、時間管理、分析和解決問題的能力。
• 能夠在快節奏和動態的環境中有效地執行多項任務，
• 能夠在壓力下按時完成工作。
• 精通 Microsoft Office（Word、Excel、PowerPoint、Outlook）。
• 商業、人力資源學士學位或同等教育和/或經驗。人力資源認證是一個優勢。

津貼和福利

• 休閒著裝要求
• 友善的工作環境
• 病假
• 年假、產假、陪產假
• 職業發展機會。

Job Responsibilities:

• Work with HR team, Business Heads and staffs on the execution of PMS workflow and procedures. 
• To be responsible on the roll-out of PMS end-to-end process (inclusive of Performance Plan, Mid-Year Review and Final Assessment). 
• Manage all staff enquiries that related to PMS and troubleshooting. 
• To work with HR Team and Business Unit for generating HR dashboard, performance management metrics and data analysis reports and oversee data integrity associated with PMS. 
• Maintain SOP and manual, familiar with Standard Operation Procedure of HR and provide recommendation and improvement to enhance the PMS process. 
• To conduct briefing related to PMS matters and assigned trainings for Talent Development. 
• To coordinate/ facilitate the Talent Development initiatives like internal/ external trainings, roll out survey, staff communication & etc.
• To support in all Talent Management related activities as and when required. 

Job Requirement :

• Degree/ Diploma in Human Resource Management / Business Administration or other relevant courses.
• At least 3 years of working experiences in Human Resource Management Experience in handling Performance Management System / Payroll/ HR Services will be an added advantage. 
• Well versed in PMS system / other PMS tool. 
• Good computer skills in MS Office particularly in Excel and Power Point.
• Good interpersonal and analytical skill. 

Perks & Benefits:

• Nearby public transport
• Medical insurance
• Personal leave

工作職責：

• 與人力資源團隊、業務主管和員工合作執行 PMS 工作流程和程序。
• 負責PMS端到端流程的推出（包括績效計畫、年中回顧和最終評估）。
• 管理與 PMS 和故障排除相關的所有員工查詢。
• 與人力資源團隊和業務部門合作產生人力資源儀表板、績效管理指標和數據分析報告，並監督與 PMS 相關的數據完整性。
• 維護SOP和手冊，熟悉HR標準作業流程，並提供建議和改進以增強PMS流程。
• 進行有關 PMS 事宜的簡報和人才發展指定培訓。
• 協調/促進人才發展計劃，如內部/外部培訓、進行調查、員工溝通等。
• 根據需要支援所有人才管理相關活動。

職位需要 ：

• 人力資源管理/工商管理或其他相關課程的學位/文憑。
• 至少 3 年人力資源管理工作經驗 具備處理績效管理系統/薪資/人力資源服務的經驗將是額外的優勢。
• 精通PMS系統/其他PMS工具。
• 良好的 MS Office 電腦技能，特別是 Excel 和 Power Point。
• 良好的人際溝通和分析能力。

津貼和福利：

• 附近的公共交通
• 醫療保險
• 事假

Our Client is a leader in the Environmental Service industry in Singapore. Due to their current expansion plan, they are looking for a HR Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Engage with department managers to align job descriptions with organizational goals.
• Establish and manage recruitment policies, processes, and channels.
• Lead talent acquisition, including sourcing, interviews, and selection.
• Develop and enhance onboarding programs for new hires.
• Manage performance, compensation, and benefits.
• Ensure compliance with regulatory requirements.
• Oversee payroll operations and reporting.
• Develop and implement performance management policies.
• Facilitate annual performance reviews and promotions.
• Develop and review learning and development policies.
• Monitor training budget and program effectiveness.
• Facilitate career development pathways.
• Organize staff communication and engagement initiatives.
• Measure staff engagement and identify areas for improvement.
• Manage HR technology adoption and reporting.
• Lead HR projects, such as competency development and digitalization.
• Oversee general office administration.
• Any Ad-hoc duty as given

Requirements

• Min Degree in HR or Relevant Discipline
• Min 3 year HR Generalist related experience and strong in recruitment
• Good Knowledge in employment/manpower regulations
• Good understanding in government schemes and industry/HR practices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is a leader in the Environmental Service industry in Singapore. Due to their current expansion plan, they are looking for a HR Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Engage with department managers to align job descriptions with organizational goals.
• Establish and manage recruitment policies, processes, and channels.
• Lead talent acquisition, including sourcing, interviews, and selection.
• Develop and enhance onboarding programs for new hires.
• Manage performance, compensation, and benefits.
• Ensure compliance with regulatory requirements.
• Oversee payroll operations and reporting.
• Develop and implement performance management policies.
• Facilitate annual performance reviews and promotions.
• Develop and review learning and development policies.
• Monitor training budget and program effectiveness.
• Facilitate career development pathways.
• Organize staff communication and engagement initiatives.
• Measure staff engagement and identify areas for improvement.
• Manage HR technology adoption and reporting.
• Lead HR projects, such as competency development and digitalization.
• Oversee general office administration.
• Any Ad-hoc duty as given

Requirements

• Min Degree in HR or Relevant Discipline
• Min 5-year HR Generalist related experience and strong in recruitment
• Good Knowledge in employment/manpower regulations
• Good understanding in government schemes and industry/HR practices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

We are currently hiring for the position of HR Assistant Manager / Manager to oversee the human resources functions. The successful candidate will play a crucial role in attracting, retaining, and developing top talent, while ensuring compliance with employment regulations and fostering a positive work culture.

Job Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business objectives of the company.

· Manage the recruitment and selection process

· Administer employee benefits programs and ensure accurate and timely payroll processing.

· Oversee performance management systems to drive employee engagement and productivity.

· Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures.

· Ensure compliance with all relevant employment regulations.

· Develop and maintain HR policies and procedures, keeping them up-to-date with best practices and legal requirements.

· Collaborate with department managers to identify training needs and facilitate employee development programs.

· Maintain HR records and produce reports as required by management.

· Assist in all other ad-hoc HR related duties.

Requirements

· Degree/Diploma in Human Resources, Business administration or equivalent.

· At least 5 years working experiences in HR field.

· Strong knowledge of employment regulations.

· Excellent interpersonal and communication skills, with the ability to build rapport and trust at all levels of the organization.

· Demonstrated ability to handle confidential information with discretion and professionalism.

· Able to work independently with minimum supervision and maintain the confidentiality.

· Proficient in using Microsoft Office such as Excel, Word and payroll software.

Working Location: Ubi Techpark (Near Ubi/Macpherson)

HR Admin (Training Provided)

Working Hour : Mon-Fri 8.30am-5.30pm
Salary : $2500-$3100
Location : Ubi

• To maintain a neat and organised reception area.
• Perform general receptionist duties and support such as answering all incoming calls and attend to visitors,
• Ensure upkeep and maintenance of all meeting rooms such as cleanliness, neat and functionally working of all fixtures and equipment, arranging for repair or maintenance whenever necessary.
• Responsible for creating and updating staff door access and vending machine access
• To assist in stationery stocking, office equipment and pantry supplies
• Manage courier services, opening of letterbox and dispatch mail to respective staff and departments
• Manage company corporate card and provide admin & liaison support to Management
• Supervise office cleaner
• Assist the HR team with general HR administrative work
• To support ad-hoc duties, projects and coordinate company activities as assigned.

Requirements:

• Possess Diploma holder or equivalent.
• Minimum of 2 years of working experience in related field.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]