Job Category:

Allied Health

Work Shift/Schedule:

12 Hr Evening - Morning

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

A non-licensed, staff member who is trained to be flexible in a variety of nursing support and transport duties. Performs a variety of clinical tasks including, but not limited to nursing units, cleaning and stocking of patients rooms and other unit areas, and direct patient care within the scope of defined practice. Functions under the direct supervision of the shift primary nurse. Cares for patients in the adolescent, adult, and geriatric age groups. Performs clinical duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures.
 

Minimum Job Qualifications

• Licensure or other certifications: Current Georgia Certified Nursing Assistant or successful completion of Fundamentals of Nursing Course if a nursing student or CCHT certification (for dialysis unit only).

• Educational Requirements: Reading, writing, and math skills at a 10th grade completion level or higher as evidenced by a High School Diploma, GED, or high school transcript showing completion of at least the sophomore level of high school. 

• Minimum Experience: On-the-job training; previous experience as Patient Care Tech desirable.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Good interpersonal skills

• Physical ability to push/pull patients

• Adaptable in changing situation and work assignments

• Able to accept direction from professional nursing staff, and perform basic technical skills and procedures

• Bi-lingual basic language skills preferred

Essential Tasks and Responsibilities

• Obtains and reports basic patient physiological data (such as vital signs, weight, skin condition, color, and character of urine and stool).

• Utilizes proper body mechanics, provides for positioning, mobility hygiene, ADL, and/or comfort needs according to procedure and direction.

• Monitors p.o. intake and urine output, recording amount on appropriate forms.

• Promptly identifies and reports physical and mental status changes to licensed staff assigned to the patient.

• Organizes patient care and sets appropriate priorities by implementing physician and nursing orders within prescribed time frames.

• Performs therapeutic procedures within the parameters of the job description; reporting patients response to supervising nurse.

• Makes frequent rounds to patients room in addition to responding without prompting to patient call lights, instituting appropriate actions.

• Orients patient/family/Significant other to unit & room. Greets patient & family in a positive pleasant manner with each encounter.

• Explains procedure or care to be provided to patient prior to start of procedure. 

• Accurately & timely records patient data and forwards to supervisory staff within established time frames.  

• Attains proficiency with all required IT systems to support the clinical staff  & accurate documentation of patient care.

• Answers the telephone in a polite and courteous manner. Screens and refers all calls appropriately to ensure accurate communication. Refers all calls to leave orders for patient care to licensed staff. Relays telephone, verbal, and written requests accurately to the appropriate individual (s).

• Places reports (ie:, x-ray, etc.) in patient’s chart or insures reports are sent to appropriate units.

• Contributes to patient safety by: Utilization of Universal Precautions for all patients and appropriate use of personal protective equipment. Careful adherence to NGHS Hand Hygiene policy. Providing a safe patient environment (i.e. call light within reach, side-rails up, etc.) Obtaining  and restocking isolation supplies for patients on Infection Precautions. Completing and documenting equipment cleaning responsibilities as well as maintaining properly functioning equipment. Promptly reports equipment issues to charge nurse.

• Distributes linen and ice to patients as needed in addition to frequently offering refreshments as patient’s diet permits.

• Replaces telemetry batteries as needed.

• Performs patient transport functions as needed by the unit.

• Cleans and restocks.

• Changes out sharps containers located in patient rooms when containers are two-thirds full.

• Replaces glove boxes and disinfectant wipes in patient rooms.

• Prepares room for new admissions. (make sure PPE is stocked, bed is turned down and any appropriate supplies or equipment is available for  the incoming patient). 

• Participates in staff meeting with no more than two absences per year.

• Reads and responds to e-mails in timely manner.

• Exhibits flexibility in scheduling to meet department staffing needs.

• Completes unit specific and annual competency assessment requirements within specific timelines.
   

Physical Demands

• Weight Lifted: Up to 50 lbs, Frequently 31-65% of time

• Weight Carried: Up to 20 lbs, Frequently 31-65% of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Frequently 31-65%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Frequently 31-65%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

The responsibilities of this job include, but are not limited to, the following:

• Assisting patients using the kiosk prior to registration.
• Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
• Respectfully handling Physician and Nurse requests in a timely manner.
• Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
• Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
• Referring billing questions to the appropriate parties as needed.
• Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
• Discharging the patient and processing incurred charges.
• Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
• Receiving, sending, and distributing correspondence as directed.
• Filing and scanning medical documents and office forms as directed.
• Completing assigned checklists and Policy Manager tasks within the assigned shift.
• Answering all incoming calls and distributing messages in a timely manner.
• Assisting with other assignments as directed.
• Demonstrating an efficient understanding of the electronic medical record system.
• Receiving, moving, and stocking ordered supplies.
• Cleaning the front office work area and other maintenance assignments as directed.
• Verifying daily reports are run at the end of the day.
• Attending staff meetings as directed.
• Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
• Operating, using, and maintaining medical and office equipment as trained.
• Participating in maintenance assignments when necessary and as directed.
• Providing positive, warm, and friendly service in all interactions.
• Completing other duties as directed

Minimum education and professional requirements include, but are not limited to, the following:

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Job Category:

Nursing - Registered Nurse

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Advance Care Planning (ACP) Program Coordinator facilitates improvement of end-of-life health care through practice, education, evaluation, research and consultation specifically related to advance care planning.  The Program Coordinator is responsible for maintaining and meeting the ACP referrals utilizing the Respecting Choices model to facilitate advance care planning conversations and assist in completing Advance Directives for Healthcare (ADHC). The ACP Coordinator assists the ACP Manager in coordinating ACP activities, outreach, and development opportunities.

Minimum Job Qualifications

• Licensure or other certifications: Licensed to practice as an RN, LSW or LPN in the State of Georgia.

• Educational Requirements: Bachelors Degree. Professional certification in either a clinical or education specialty within two (2) years.

• Minimum Experience: Three (3) years of clinical experience as an RN, or five (5) years clinical experience as an LSW, LCSW, LMSW or MSW, or seven (7) years clinical experience as an LPN discipline.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• High energy and ability to function effectively in a dynamic work environment.

• Superior organization and interpersonal skills. 

• Ability to communicate effectively. Good written and oral communication skills.

• Demonstrates expertise in use of clinical databases.

• Strong analytical, root cause analysis and process improvement skills. 

• Demonstrated effectiveness as a team player. Excellent relational skills.  

• Skill and ability to instruct and direct employees to effectively refer to advance care planning.          

• Skill in adapting care and discussions to the emotional needs and behavior of patients and families.               

• Critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast paced clinical environment.

• Creativity; ability to create new programs and implement new concepts.

Essential Tasks and Responsibilities

• Identifies and engages key stakeholders in the goals of the advance care planning (ACP) initiative.  

• Assists with the development of an organizational system that supports ACP goals.  

• Maintains ACP referral system.

• Facilitates process improvement ensuring education, workflow, documentation, and measurement are in place.

• Collaborates on design of educational training and education for staff and community.

• Assists in project management of ACP implementation and growth.

• Assists in education of ACP to meet the identified needs of staff, patients, family and the community.

• Maintain knowledge of current trends and practices in Advance Care Planning.

• Attend appropriate trainings to ensure and maintain current knowledge base. 

• Provide expertise in implementing and maintaining system-wide, comprehensive ACP programs.

• Use knowledge, experience and research to identify problem situations or issues in systems of care and analyze, interpret, advise and consult with staff and other health care professionals to ensure high quality care.

• Participate in review and development of NGHS policy and procedures in relation to ACP.

• Improve patient, family and population outcomes based on research, evidence-based practice, innovative healthcare delivery systems and professional collaboration with others. 

• Performs chart reviews as necessary for utilization review of goal concordant care associated with ACP.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Job Category:

Clinical Support

Work Shift/Schedule:

12 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Demonstrates direct and indirect resident patient care activities under the direction of an RN or LPN. Assists residents with activities of daily living, provides for personal care, comfort, and assists in the maintenance of a safe and clean environment for an assigned group of residents. This position will care for patients in the adult and geriatric age groups. Employee performs clinical duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures.
 

Minimum Job Qualifications

• Licensure or other certifications: Current Georgia Certified Nursing Assistant licensure.

• Educational Requirements:

• Minimum Experience:

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: One (1) year of nursing assistant-related experience. 

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Basic nursing assistant skills

• Basic mathematical abilities

• Knowledge of emergency procedures

• Demonstrates techniques of therapeutic communication and explains procedure regarding care to be provided to patient prior to start of procedure

• Demonstrates commitment and willingness to follow supervisory guidelines and work as part of a team

Essential Tasks and Responsibilities

• Makes care rounds and reports pertinent information as appropriate. Takes vitals and tube feeding.

• Provides personal care such as bathing, shampoo, nail care, mouth care, as directed by the patient's plan of care in accordance with service procedures and assists patient's with necessary self help skills, leaving the patient's immediate environment neat and clean.

• Utilizes proper body mechanics, provides for positioning, mobility, or comfort needs. Contributes to patient safety and reports potential problems/concepts to the Patient Care Manager/RN/Therapist.

• Ensures resident equipment is accessible to resident (i.e., call bell, water pitcher, assistive devices).

• Ensures resident activity and other worksheets are completed appropriately.

• Stores equipment and supplies in compliance with policies and procedures.

• Reports all complaints and grievances made by patient or family members to charge nurse, ADON, DON, or Administrator.

• Responsible for storing resident’s personal items properly.

• Assist in washing resident’s clothes.

• Run errands to other departments to deliver or pick-up items, if requested.

• May assist with housekeeping duties such as cleaning tables, refrigerator.

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 50 lbs, Occasionally 0-30% of time

• Vision: Moderate, Constantly 66-100% of time

• Kneeling/Stooping/Bending: Frequently 31-65%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Fingering

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.