Total 12 course director job vacancies in USA - Pennsylvania - North Wales (Upper Gwynedd)

Position Summary

The East Region Warehouse Operations Director will manage all strategic warehouse activities and initiatives for distributions centers in Florida, Georgia, Illinois, and Pennsylvania. Samsung is looking for a proven leader within the Logistics Industry who will assume responsibility for leading a team to drive measurable improvement in overall performance. This role oversees company activities related to logistics and warehousing/distribution including shipping, receiving, put-away, pick/pack, returns and material transfers. This role is responsible for the accuracy and efficiency of distribution center operations and establishes policies and procedures which result in the maximization of sales through timely and accurate deliveries. This position is responsible for evaluating distribution network analysis and working with 3PL and 4PL providers and reviewing their performance against defined KPI’s.

Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung family and be part of the team that’s creating a better future.

Role and Responsibilities

• Strong understanding of service parts for home appliance, consumer electronics IT and services required for forward and reverse logistics activities
• Strong analytical skills with the ability to develop and create original analysis.
• Strong interpersonal and consensus building skills.
• Prior management experience preferred.
• Prior strong experience with SAP or similar business enterprise purchasing, inventory control and/or procurement management system required.
• Must have Microsoft Office Suite of PC software applications experience with Excel spreadsheet and PowerPoint preparation skills
• Demonstrated ability to influence others in acceptance and approval and to provide clarification.
• Make business related decisions involving multiple factors that may be ambiguous in nature. Decisions on matters that have a significant impact on business operations, financial results, and customer/vendor relationships.
• Manage and measure logistics processes including; shipping, warehouse, carrier activity, and damaged products claims identifying exceptional or high cost deviations and making procedural decisions outside the scope of established guidelines.
• Establish and formulate real time, focused benchmarks and MBOs/KPIs for each operational aspect of logistics performance
• The Director is involved with the sales and marketing business teams, customer resource management, and assisting with continuous logistics improvement.
• Responsible for weekly, monthly, and quarterly KPIs and performance reviews. Conduct a comparative review of all 3PL activity and cost analysis monthly and reports through senior management.
• The ability to plan, organize and prioritize multiple and simultaneous projects, issues and activities.
• The ability to read, interpret and simplify complex information from various documents to create clarity and ease of understanding.
• Ability to communicate in writing, through email, reports, presentations, or orally, product logistics matters to all audiences.
• Interact with all levels within the organization and has frequent external contacts.
• Strong understanding of service parts for home appliance, consumer electronics IT and services required for forward and reverse logistics activities
• Strong analytical skills with the ability to develop and create original analysis.
• Strong interpersonal and consensus building skills.
• Prior management experience preferred.
• Prior strong experience with SAP or similar business enterprise purchasing, inventory control and/or procurement management system required.
• Must have Microsoft Office Suite of PC software applications experience with Excel spreadsheets and PowerPoint preparation skills.
• Demonstrated ability to influence others in acceptance and approval and to provide clarification.
• Make business related decisions involving multiple factors that may be ambiguous in nature. Decisions on matters that have a significant impact on business operations, financial results, and customer/vendor relationships.
• Manage and measure logistics processes including shipping, warehouse, carrier activity, and damaged products claims identifying exceptional or high-cost deviations and making procedural decisions outside the scope of established guidelines.
• Establish and formulate real time, focused benchmarks and KPIs for each operational aspect of logistics performance.
• The Director is involved with the sales and marketing business teams, customer resource management, and assisting with continuous logistics improvement.
• Responsible for weekly, monthly, and quarterly KPIs and performance reviews. Conduct a comparative review of all 3PL activity and cost analysis monthly and reports through senior management.
• The ability to plan, organize and prioritize multiple and simultaneous projects, issues and activities.
• The ability to read, interpret and simplify complex information from various documents to create clarity and ease of understanding.
• Ability to communicate in writing, through email, reports, presentations, or orally, product logistics matters to all audiences.
• Interact with all levels within the organization and has frequent external contacts.

Skills and Qualifications

• Bachelor's degree or higher in Business, Logistics, Supply Chain or relevant fields; or equivalent combination of education and experience and training.
• MBA is preferred
• 7+ years of experience within supply chain, required
• Strong analytical skills with the ability to develop and create original analysis. Strong interpersonal and consensus building skills.
• Prior management experience preferred. Prior experience with SAP or similar business enterprise purchasing, inventory control and/or procurement management system required
• The ability to clearly define objectives, identify tasks and work assignments, give direction and make decisions based upon applied knowledge of alternatives and work experience.

Compensation for this role for a candidate based in California is expected to be between $217 and $227K, abut may be higher or lower in other regions due to geographic differentials in the labor market.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

The Strategic Partnerships Group is seeking a Director to support New Business Development and Strategy for Samsung’s cross-platform service business. This role will be responsible for identifying and executing strategic partnerships that drive revenue, enable new products and services, and enhance the experience across Samsung’s device ecosystem. This role will offer an opportunity to define Samsung’s cross-device partnership strategy and product roadmap and lead major initiatives within the company. The candidate should have the ability to quickly develop expertise and a point of view on new industries, technologies and partnership opportunities, and advocate for, and build consensus around, their recommendations among executives and other key stakeholders.

The candidate should be equally comfortable negotiating contracts and collaborating on product strategy, and should have experience leading complex, high-impact projects with cross-functional teams. The candidate should have experience working at the cross-section of advertising, gaming, tech and media and possess a strong understanding of the Mobile and TV landscape, including the key services, distribution channels and business models.

The ideal candidate will have excellent communication skills, as well as a strong analytical bent and the ability to navigate and embrace complexity. While managing the day-to-day partner relationships, the candidate will need to be able to see the big picture while remaining detail oriented. S/he will demonstrate a mastery of verbal and written communication skills, with the ability to lead meetings, drive presentations, represent Samsung to all levels of partner organizations. The Strategic Partner Manager must be a self-starter and will need be comfortable in a fast-paced environment, take the initiative, manage multiple partners, and work under tight timeframes.

Role and Responsibilities

• Source, define and execute on first-of-their kind TV & Mobile partnership opportunities for Samsung’s service business
• Evaluate new opportunities, provide strategic direction, and secure buy-in from internal and external executives
• Define non-standard deal structures; Negotiate large, multifaceted agreements
• Build and deploy implementation plans that ensure project success
• Collaborate closely with cross-functional teams (product, engineering, marketing, ops), acting as point on all aspects of the partnership strategy and execution
• Grow existing strategic partnerships; identify new areas of collaboration and revenue opportunities with high value partners
• Inform long-term service strategy and product roadmap
• Work with Product, Engineering, Marketing and BD groups across Samsung business units to develop new businesses, products and features that leverage Samsung’s ecosystem of devices

Skills and Qualifications

• 10+ years of overall experience with Bachelor Degree, MBA or JD preferred
• 6+ years of experience and deep knowledge of the technology and media industry
• Strong written, verbal communication, presentation and analytical skills required
• Ability to plan, organize, and prioritize multiple complex assignments and projects
• Experience leading complex, senior level negotiations; Experience communicating with and presenting to C-level leadership
• Ability to read and interpret detailed product development documents and contracts
• Demonstrated ability to formulate and defend opinions regarding market and competitive direction along with associated impact on company strategy
• Ability to develop relationships internally and externally, identify and influence key stakeholders, and set new directions for the business
• Excellent negotiation skills and extensive experience negotiating and redlining non-standard, multi-layered contracts
• Self-motivated with ability to work in an unstructured environment. Candidates will have a strong operational mindset with a decisive get it done and whatever it takes mentality

Salary Range Pay Transparency: 

Compensation for this role, for candidates based in New York City, NY, is expected to be between $190,000 and $225,000.  Actual pay willbe determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

We are currently seeking a Director, B2B Display Sales, Retail. The Director, Sales will be responsible for the development, nurturing and ongoing relationship and account management of key Enterprise Accounts required based on customer needs and Enterprise Display requirements.
This position reports to the Execeutive Director of Sales, within SEA. Responsible for owning the customer account management and support including initial sales efforts so as to maintain long term, trusted partner relationships and to execute successfully against plans to grow sales, revenues and expand enterprise customer relationships. Set and achieve customer-specific targets and other mutually established metrics with Executive Director, Sales. Implement a customer account management vision, execution, and measurement plan to support meeting/exceeding, quarter, annual and longer-term financial goals established for strategic accounts.

Role and Responsibilities

Roles and Responsibilities:
1. Customer account management with core focus to grow sales to meet/exceed quota.

2. Proactive identification of opportunities within existing and new accounts to drive net new sales revenue on a consistent, incremental basis.

3. Nurture and expand trusted partner/channel relationships with the goal of generating and closing new business opportunities on a consistent, incremental basis.

4. Manage and inspire a team of remote sales professionals to meet sales goals and established KPI’s.

5. Ability to present to the C-level and be able to utilize Microsoft Standard Office Suite to convey complex thoughts and ideas.

6. Developing, directing, and negotiating end customer sales agreements at the corporate level on behalf of Samsung.

7. Conducting corporate client business meetings with customer leadership to pursue new profitable business opportunities and develop new addressable markets.

8. Providing ongoing communications and negotiations with existing customers to ensure satisfactory performance while identifying customer needs, resolving issues, and developing new business opportunities. 

9. Representing Samsung as a sales leader at industry venues and events. 

10. Identifying and developing new business opportunities and business relationships directly with enterprise companies resulting in achievement of increased revenue and profitability.

11. Identifying and directing the most effective application of Samsung end user sales activities in cooperation with available resources.

12. Developing and retaining a high quality workforce.

13. Directing the preparation of reports and management analysis, making presentations to market, establishing business plans, and reporting on the performance of the assigned business division against plan.

Skills and Qualifications

Knowledge, Skills and Education:

• Proven track record of success selling complex hardware and services solutions.
• The ability to see and clearly communicate the revenue game plan across all functions.
• An innate ability to commit to short-term results while forecasting future revenue, and able to be held accountable for both short-term success and longer-term strategy.
• 15+ years of sales and leadership experience; extensive B2B experience, specifically in commercial display, smart signage, or LED products preferred.
• Success record at leading cross functional a customer business team.
• A strong technical foundation is considered a plus

The successful candidate will have excellent communication skills, as well as managerial and critical problem solving skills. They will be market savvy and comfortable in a multi-tasking environment. Other characteristics include:

• Strong collaborator who thrives in a fast-paced, entrepreneurial environment
• A bold, charismatic leader who is not afraid to be the disruptive force behind new and innovative industry movement.
• Unquestioned integrity and personal values.
• Strategic thinker, imagination, creativity and foresight to con­ceptual­ize innovative approaches to exiting pro­ducts, new prod­ucts, and new marketing oppor­tunities as well as the im­plementa­tion skills to bring them to fruition.
• Results-oriented; capable of significantly increasing business unit perfor­ma­nce, as well as formulating and imple­menting strategic business decisions.
• People-oriented, hardworking, intelligent, profes­sion­ally aggressive, with a strong work ethic and stami­na; high energy and action orientation with the ability to make things happen.
• Credibility and leadership; capable of generating a high degree of respect and trust rapidly from the organization­, as well as from customers, and corporate staff, a strong team player, mentor and coach.
• Ability to recognize talent, to evaluate the ability of personnel and to attract and hold capable and talented people.
• A “can do” attitude which responds positively to new business ideas and challenges rather than finding reasons why something cannot be done.
• An intense desire/drive to “win”.
• High energy and a passion to be part of creating something new.
• The ability to listen to the customer and articulate the customer’s needs internally.
• Undergraduate business degree is preferred;

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* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of the unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The e-Commerce organization is seeking a Director of Strategic Business Develop to help us take our growth to the next level by incubating, implementing, and increasing new sellout platforms. This individual will be a visionary and trailblazer to leverage the Samsung brand and ecosystem to create new markets, seasonality, and sellout platforms. This leader will be responsible for the development of strategic roadmaps as well as financial and operational KPIs. In addition, this individual will balance strategic ambition with flawless execution to strengthen Samsung competitive advantage in the market.

THE POSITION

Specific responsibilities include:

Develop and scale new sellout platforms:

• Lead and facilitate cross-divisional projects on key strategic initiatives based on senior management request
• Create business cases, financial analyses, and ROI assessments based on understanding of SEAs capabilities, financial principles, and strategic insights
• Develop new frameworks/best practices to strategically utilize data to drive new market assessment, demand & forecasting projects

Lead Strategy Development:

• Develop and advise comprehensive annual and multi-year business strategy across various Consumer Electronics product categories and Accessories) with an in-depth outlook on market dynamics and plan for growth
• Organize and facilitate the end-to-end eCommerce Division strategy & planning process including 1) eCommerce Division medium and long-term strategic plan, 2) execution plans and target allocation 3) budget approvals 4) execution review and results tracking. In addition to the annual planning cycle, continuously work with business teams to monitor/propose new or critical initiatives

Provide Strategic Analyses & Thought Leadership to Top Management:

• Support and apply in-depth strategic insights and thought leadership on electronics industry, channel, and consumer trends
• Provide business updates, KPI dashboards and preparing strategic business presentations to both local and global leadership
• Monitoring key market developments that can influence SEA business (competitor, macroeconomic, etc.)
• Extracting insights from open (media reports, market reports, government data, expert interviews) and internal sources (business performance and P&L reports, etc.)
• Data analytics financial, macroeconomic) and variance analysis
• Data synthesis and interpretation (assessing key change drivers)
• Data forecasting (e.g., using regressions, predictive modeling)
• Preparing C-level reports communicating findings in a succinct and visual manner

.

Skills and Qualifications

Background & Competencies Required:

• Typically requires a minimum 12 years of related experience and a Bachelor's degree, or 10 years and a Master's degree, or a PhD with 7 years of experience.
• Leads small teams of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members.
• Enhances or improves methods or procedures and provides coaching to team members to ensure successful outcome.
• Very strong verbal and written communication skills and facility for establishing relationships cross-functionally and cross-divisionally
• Strong presentation skills demonstrating the ability for effective story telling
• Demonstrates extensive knowledge of, and/or success in operations roles within a professional services firm or corporate environment, helping companies to identify, clarify and resolve complex issues critical to their strategic and operating success
• Has expertise in most or all job areas within a job family.
• Acts independently to determine methods and procedures on new or special assignments.
• Expert in Excel and experience with developing macros and automation in excel
• Experience with Business Intelligence tools like Tableau or Adobe Analytics a (certification in Tableau a plus).
• Previous People Leadership experience required. Will manage a team up to 3 direct reports.

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity


Role & Responsibilities

Reporting to the Senior Director of National Retail & Strategic Accounts within the Mobile division, the Director of Channel Marketing for National Retail & Strategic Accounts for New Computing and Mobile Enhancement categories will be responsible for establishing and running a team of marketers responsible for supporting channel marketing strategy and execution (e.g. big box brick and mortar national retailers, pure player retailers like Amazon, strategic accounts like Xfinity, etc.) leads in achieving specific channel objectives in relation to New Computing and Mobile Enhancement categories. More specifically, the team will be responsible for establishing common processes for developing new through partner marketing programs while creating integrated marketing campaigns in partnerships with each channel driving the growth of Samsung’s New Computing and Mobile Enhancement portfolios.

This role will involve spearheading a team of channel marketers that will be doing account level planning and coordinating go–to–market strategies for upcoming product launches, as well as looking over the 1-2 year planning horizon to manage sustainable business growth for this strategic channel. The primary emphasis of this job is to drive Consumer awareness and loyalty to Samsung branded products and services by leveraging ATL strategies while building complimentary BTL plans. This role will while partner closely with external customers as well as cross functional teams internally. The primary areas of responsibility include product launch communications strategy and planning, marketing planning, and life cycle product marketing.

Role and Responsibilities

• Lead, manage and develop a team of channel marketing professionals.
• Works with sales,marketing, retail and product leads to develop integrated marketing campaigns  including advertising, promotions, experiential and retail activations
• Develop and deliver the activity set for the following calendar year.
• Identify and leverage partner and consumer insights for brand in communication and product propositions.
• Marketing plan: the role is expected to document the quarterly and annual marketing plan, detailing the marketing initiatives and priorities that deliver growth in line with the business plan while directly working back with customers.
• Provides short to medium-term tactical direction and operational oversight; May specify new products, processes and standards to support corporate strategies including the interpretation and application of broad policy guidelines
• Leads the financial budget allocation, performance and/or efficiency and effectiveness of a business or functional unit
• Frequently influences the choices made by the organization's leadership. Provides the strategic direction of the Marketing department
• Responsible for the marketing programs to support product introductions and business development
• Approves advertising, promotional materials, public relations forums, press releases, and product information in support of sales leadership for industry events, product announcements, and product promotions
• Collaborate with Sales, Product Management and Retailers to set Samsung revenue and profit goals
• Creates and manage annual budget for the NR channel marketing team as it relates to New Computing and Mobile Enhancement categories.
• Works across agency and partner leadership to gain a deep understanding of capabilities in order to maximize campaign planning and efficiencies.
• Negotiates annual marketing plans across partners where relevant
• Identifies and resolves gaps across content and works across internal partners to resolve.
• Communicates channel marketing plans and performance marketing results

Skills and Qualifications

Minimum Qualifications

• BA Degree with 12+ years’ OR MBA Degree with 10 years’ of relevant marketing experience on multiple channel, brand, segments or categories
• 6-8+ years people management experience and organizational leadership experience, with a reputation for providing clarity, creating positive energy, and developing people.
• 8+ years project management experience
• Experience in working with agencies
• Experience driving digital marketing initiatives
• Highly organized/detail oriented with ability to manage multiple priorities
• Experience in developing marketing and sales presentations, using Word, Excel and PowerPoint.
• A passion for technology
• Analytical/Systematic thinker: takes a well ordered and logical approach to analyzing situations/problems/information, organizing work and planning actions.
• Data driven marketer:  Leverages the data that is available to make decisions and guides team to find resolutions decisions using data.
• Conceptual/Strategic thinker: identifies and see the relationship among key issues while understanding the big picture. Makes plans according to Company vision and strategy while aligning shared vision into achievable strategic objectives.
• Proactive/Forward thinker: anticipates and plans to deal with future events, trends, problems or opportunities.
• Team Builder: creates an environment to sustain highly motivated groups working to achieve common objectives. Ability to utilize team members’ unique capabilities to maximize results.
• Consensus Builder: uses well considered approaches to convince others and build support for ideas.
• Relationship Builder: develops and maintains strong relationships with mid-level and senior contacts, both internal and external, and is perceptive and responsive to the feelings, attitudes, and values of others.
• Political Acumen: exhibits a high degree of organizational awareness and is perceptive and responsive to power structures within organizations.
• Strong communicator
• Strong executive presence, cross group collaboration and communication skills that drive influence among the senior leaders across a highly – matrixed organization
• Ability to spearhead a team to deliver scalable marketing plans from concept to delivery, including an ability to prioritize and manage multiple initiatives, effectively driving to measureable results

Preferred Qualifications:

• Experience at top Technology or Manufacturer preferred
• Experience in working with retailers and retailer (Amazon) plus

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

The Director of Income Tax will be mainly responsible for coordinating and supporting Tax Controversy and Cross Border Transaction matters including periodic support with the Tax Provision and Tax Compliance Group on behalf of the Samsung Electronics America, Inc. and Subsidiaries’ North American Group (SEA). The Tax Director will directly report to the North American Headquarters Head of Tax with focused efforts to achieve our Corporate Tax Strategy to take a sustainable approach to taxes which is commercially driven, responsible and transparent. Responsibilities also include various facets to support tax operations matters involving internal non-income tax compliance reporting, proactive business consultation and planning, tax strategy implementation, tax risk assessment and mitigation, optimizing tax incentives, and providing leadership to Tax Department senior management in order to accomplish these imperatives.
Also, this role will provide assistance and support with the development and supervision of assigned Tax Department tax managers and staff to ensure adherence to departmental timelines, maintain compliance procedures and controls. Continual interaction and collaboration with SEA finance, legal, HR, distribution, and other shared departments, Samsung affiliates, external financial auditors, tax providers and with Samsung’s South Korea Corporate Headquarters’ Tax Department. Experienced tax department professionals and outside advisors will support and report into this position. With inspiration from our Samsung corporate strategies and interactive organizational training, this role will foster Tax Director leadership to support ensuring best in class outcomes through continuous engagement with key stakeholders and developing self, team and organization.

Role and Responsibilities

Essential Job Functions:

Tax Controversy

• Develop and execute tax controversy strategies to effectively defend tax positions taken and minimize controversy related adjustments including negotiations to arrive at an acceptable settlement

• Develop and execute tax audit strategies; effectively manage all US income federal, state, and local audits
• Comprehend statutory authority and develop audit strategies to contend company tax positions
• Develop effective working relationships with tax authorities
• Manage tax risk issues
• Provide guidance on tax risk profile, materiality, and risk-based approach across the department
• Manage IDR process and develop optimal response strategy
• Partner with a wide range of stakeholders within and outside the tax function to support tax positions subject to audit, including Legal, Accounting and Finance
• Perform research and analysis to understand facts and tax technical implications of controversy issues
• Engage and partner with external providers as appropriate to ensure proper representation and advice on matters under inquiry
• Investigate and resolve periodic tax notice inquiries from the IRS, state and local taxing authorities
• Represents the Company before various taxing authorities; coordinates with IRS, federal and various other state agencies for tax matter resolution

Cross Border Transactions/Transfer Pricing

• Support the Head of Tax to manage and coordinate Advanced Pricing Agreements (APA) including the reporting and filing of the related APA annual reports and oversight of competent authority matters with respective US and non-US taxing authorities with the support of SEA’s external tax providers

• Ensure and document transfer pricing tested transactions on a quarterly and annual basis
• Support the Head of Tax to monitor global transfer pricing policies and review reports and analysis provided by third party providers

Tax Compliance

• Support the review of applicable sections of the consolidated federal, state, and local income tax returns and other business-related filings related to company tax filing positions and disclosures
• Monitor legislative and regulatory tax law developments, communicate the effects of these developments to management and the tax team and create strategies to capitalize on changes to taxation legislation
• Oversee and assure compliance with all outside of the U.S. tax return obligations and tax payments, ensuring all international entity tax compliance (US tax withholding and FBAR) is completed and filed timely

Skills and Qualifications

Additional Responsibilities

• Works with outside tax advisors on key strategic projects and tax planning initiatives, as required
• Liaise with internal and external auditors and provide support for special tax-related projects.

Required Knowledge and Skills: 

Knowledge of:  

• Generally Accepted Accounting and Auditing Principles, practices and methods
• Pertinent federal, state and local tax laws, codes and regulations
• Financial audits, practices and applications
• Supervision and training practices and methods
• Principles of mathematical and statistical computations
• Current Company policies, practices and procedures, including safety rules and regulations

Skills in:

• Reading, analyzing, interpreting and applying financial and tax manuals, accounting journals, financial reports, legal documents, and federal, state and local tax related laws, codes and regulations.
• Researching, analyzing and evaluating new tax saving methods, procedures and programs.
• Establishing and maintaining cooperative working relationships with others.
• Ability to effectively delegate work as needed.
• Able to work well in a team environment.
• Demonstrate an understanding of increasingly complex tax concepts. Discuss moderately complex tax issues with the team. Keep informed of current tax developments and effectively apply tax knowledge to client situations.
• Building on technical competence by keeping up to date on trends, developments and technical authorities and apply them to complex situations.
• Demonstrating professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of work products.

Minimum Qualifications:

• Bachelor's Degree in Accounting or Finance with CPA license, Masters in Tax or JD with LLM in Taxation preferred.
• Minimum twelve years of progressive experience in public accounting and/or multinational corporate tax department.
• Strong technical knowledge with experience covering a broad range of complex U.S. Federal, State and International tax matters.
• Must have in-depth knowledge of IFRS tax accounting rules and pronouncements.
• Requires strong business acumen and analytical skills, excellent verbal and written communication skills and a proven record of the highest level of personal integrity.
• Requires a least 10 years of supervisory experience with demonstrated ability to generate team engagement, collaboration, development, credibility and commitment.
• Extensive experience with tax compliance, tax accounting, financial reporting, tax audits and controversy, tax advisement and internal and external stakeholder management.
• Must be a team player and possess a strong dedication to providing quality service.
• Must be attentive to detail, accuracy, and the ability to use judgment to make sound decisions.
• Must have strong organizational skills and the ability to take ownership and work autonomously.
• Ability to be flexibility and work to meet regulatory and internal deadlines is imperative.
• Experience required with Microsoft Office Tools (Excel, PowerPoint, Word, and Outlook) and Adobe Acrobat.
• Experience with tax research databases such as Checkpoint, CCH and BNA.
• Familiarity with Power BI, Tableau and Alteryx a plus.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Senior Director of Channel Operations leads a team with the responsibility for the planning, implementation and ongoing management of Samsung’s portfolio presence across US retail. This includes how the Samsung brand appears in-store, how the indirect sales teams in retail advocate and represent our products and services, and how we maximize our partnerships with US retailers to achieve sellout goals, and drive success and growth.

This leader will work closely with internal stakeholders, as well as retail channel partners to drive brand preference and conversion across 5,500 stores in the US. Responsible for the day-to-day leadership and management of the LOB Channel Operations team within the Retail Division, including fulfillment, maintenance and upkeep, budget, reporting and schedule review. Accountable to both manage and lead change and improvement, and develop a high performing team aligned to the highest standards of planning and execution.

Reports to the SVP, SEA Retail Division, based at our Ridgefield Park, N.J. Headquarters.

Position Objective

• Gain leadership alignment and execute SEA Retail GTM plans within channel partner’s retail stores. Plans will include a variety of initiatives including merchandising, experiential retail, Sales Associate training, sales programs, and engagement.
• Support all product launches and promotional activities, including ONE Launch, and key drive times
• Bring bold and innovative thinking to continuously improve Samsung brand experiences, consumer product engagement, and rep knowledge in the retail environment
• Lead Samsung placement planning to optim­­­­ize sales for each LOB product category across retail locations
• Uphold Samsung brand standards as you prepare retail merchandising and display plans based on HE category priorities as well as shopper, consumer and retail insights
• Digital content implementation (on device + digital in-store signage)
• Outline the channel training strategy, work with cross-functional partners to develop training plan and field team (MSMs) to execute HE retail training initiatives
• Partners with 3rd Party Labor agencies and field leaders (MSMs) to leverage brand /product campaigns and insights at retail, to provide merchandising implementation and agency management
• Synthesize insights from qualitative and quantitative data points, compare data vs. KPIs and identify optimization opportunities for future launch improvements
• Evangelizing the Samsung LOB vision and mission
• Lead a visible and a high-performing Channel Operations team

Skills and Qualifications

Minimum Qualifications

• A Bachelor's Degree with 12+ years of retail leadership experience, preferably in CE and other fast-moving categories
• Experience in customer experience design, development, and visibility and knowledge of retail tech
• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
• Will need to be results-oriented, seek empowerment, inquisitive, comfortable with ambiguity, and possess versatile communication styles
• Ability to manage and develop teams, work cooperatively with internal business partners locally and globally, and customers; sharing ideas and developing effective solutions in line with brand plans and company mission
• Ability to influence, lead, motivate, and direct the activities cross-functional resources and support groups to attain objectives, establish project schedules, and execute within specified timeline
• Approximately 25% travel expected

Desired Characteristics:

• Constantly curious, leading by example to ensure research, insights, and data analytics drives our understanding of the customer and their needs
• A passionate customer advocate
• Demonstrated experience in executive presentations, story-telling, and sound bites
• Self-starter, high level of energy, motivation and ability to work independently, mobilize teams into action and manage multiple projects with demanding platforms
• Strong leadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external senior stakeholders and decision-maker
• Challenges the status quo, never settles and drives, innovates to find a better way
• Humble, proud and creates environments where team members enjoy accountability and fulfillment from working in your team

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

In today’s fast-evolving technology world, one aspect remains common – reliance on Data to drive the next wave of innovation.  Data-driven marketing is powering a paradigm shift at Samsung and the global industry.

As part of the Corporate Marketing team, the CRM Deployment team is responsible for fulfillment of all CRM campaigns for SEA using the latest and greatest tech-stack.  CRM is a very important sales channel for SEA and this team plays a key role in getting lines of business campaigns out in a timely and efficient manner.  The team is also responsible driving innovation, standardization and automation in the way CRM fulfillment is done.

Key Responsibilities:

• CRM Campaign Deployment Leadership - utilizing Adobe Campaign/Attentive/SMP as key platforms. This role is pivotal in driving personalized and engaging email campaigns leveraging current suite of tools to enhance our CRM initiatives.
  • Oversee the management of the various deployment teams
  • Oversee the implementation of CRM processes and workflows for efficient lead nurturing, customer onboarding, and retention.
  • Ensure 100% on-time delivery of committed campaigns

• Platform Management - optimize the stack (Adobe Campaign, Attentive, Moveable Ink, Validity, etc) and build new ones in-house like Web-App, Automated QC, etc.
  • Evaluate, implement, and manage CRM and marketing automation platforms to support personalized and data-driven marketing campaigns.
  • Lead the integration of CRM with other marketing and sales tools to ensure a seamless customer experience.
  • Stay informed about industry best practices and emerging technologies to continually improve CRM capabilities.
  • Deliver a tech roadmap with a heavy focus on Automation

• Team Collaboration:
  • Provide leadership, mentorship, and professional development opportunities for the CRM marketing operations and platform team.

• Technical Leadership
  • Conduct code review

Skills and Qualifications

Minimum Qualifications

• Bachelor’s degree in Engineering (Computer Science or related field); Master’s degree would be beneficial
• 12+years of experience in the Data/Mar-tech space
• 7+ years in managing CRM email marketing
• Experience managing customer data in e-commerce, technology, mobile, or consumer electronics industries required
• Experience with Adobe Campaign Manager is highly preferred but hands-on experience with other similar tools is necessary
• Experience working with Cloud-Platforms (GCP preferred) and other Marketing tools like Liveramp, Attentive, MovableInk, Validity, etc
• Breadth of knowledge about Mar-tech tools/platforms and the latest trends in the market
• Ability to do hands-on code review for team
• Track record of building custom data/tech solutions in-house with a heavy focus on automation
• Strong analytical skills and ability to derive actionable insights from data
• Excellent project management, leadership, and communication skills
• Strong analytical skills.  Ability to simplify complex technical topics and communicate the business value effectively to CXO-level executives 
• Proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines

#LI-KR1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role, for candidates based in California, is expected to be between $230,000 and $250,000 + a target bonus percentage.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

The Samsung direct-to-consumer eCommerce team is looking for a Director to lead the New Computing (NC) Category Management Team, which encompasses Tablets and PCs. This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on daily basis and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Role and Responsibilities

• Driving actions and initiatives to improve the customer experience within assigned categories/projects, working closely with technical, merchandising, and marketing teams to execute.
• Work closely with Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
• Conducting data analysis to understand key performance indicators and developing action plans based on insights.
• Monitor sales trends and work closely with business planning track progress to targets and develop gap closure plans if falling short of growth targets.
• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
• Developing and executing strategies to maximize business profitability and expansion opportunities.
• Coordinating cross-functional teams to ensure successful project implementation.
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Coordinate with key internal teams (e.g., Carrier Account Teams) to align on joint activities / promotions to maximize business.
• Create promo copy, aligning with legal, and drive execution on site and across marketing channels
• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

• Bachelor's Degree with 8+ years of experience in eCommerce and/or related industry
• MBA required.
• Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
• Demonstrated experience driving business execution and delivering against revenue and profit targets
• Self-starter, able to proactively identify opportunities and lead teams to implement
• Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
• Ability to lead cross-functional teams and drive influence across many levels of the organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel
• Management Consulting experience from top firm preferred

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

Role and Responsibilities

• Co-Lead the eCommerce strategy, business planning, analytics, and website experience for the Digital Appliance team
• Lead and manage the bottoms-up planning and forecasting based on category promotional and marketing plans
• Collaborate with category management, performance marketing, product and finance teams for the Quarterly Commercial Deal (QCD) planning process and manage all program approvals from key internal stakeholders
• Own the tracking and maintenance of promotional spending forecast and maintain a monthly closing process based on actuals
• Responsible for monthly target planning process by consolidating category-level plans into target financial plan
• Manage current quarter weekly sellout performance management for all categories based on sellout performance trend. Maintain a high degree of accuracy on sellout forecasting achievement rate
• Manage revenue risk to target plan and actively lead gap closure initiatives by securing program approvals to generate incremental revenue
• Lead product launch planning and forecasting for flagship products with a high degree of accuracy to minimize stock outs and aging risk
• Lead highly functional and agile business planning and cross functional teams
• Perform promotional ROI analysis and develop monthly reporting with key insights and planning implications

Skills and Qualifications

Skills and Qualifications

• 8+ years of related experience in one or more of the functional areas: business planning, sales planning or strategic planning and analytics roles
• Master’s degree in Business, Finance or a related field. MBA preferred.
• 4+ years’ experience in ecommerce or telecommunications or consumer electronics industry or management consulting
• Strong quantitative and analytical capabilities with high proficiency in data analysis using excel, tableau preferred
• Prior experience leading small teams with the ability to engage and develop talent
• Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization
• Structured and process oriented approach to solve business and operational problems with a highly agile approach
• Ability to operate seamlessly in a matrix organization and manage stakeholder across multiple lines of businesses

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

The Samsung direct-to-consumer eCommerce team is looking for a Director to lead the Mobile Enhancements (ME) Category Management Team, which includes Wrist Wearables, True Wireless Solutions, and Mobile Accessories. This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on daily basis and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Role and Responsibilities

• Driving actions and initiatives to improve the customer experience within assigned categories/projects, working closely with technical, merchandising, and marketing teams to execute.
• Work closely with Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
• Conducting data analysis to understand key performance indicators and developing action plans based on insights.
• Monitor sales trends and work closely with business planning track progress to targets and develop gap closure plans if falling short of growth targets.
• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
• Developing and executing strategies to maximize business profitability and expansion opportunities.
• Coordinating cross-functional teams to ensure successful project implementation.
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Coordinate with key internal teams (e.g., Carrier Account Teams) to align on joint activities / promotions to maximize business.
• Create promo copy, aligning with legal, and drive execution on site and across marketing channels
• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

• Bachelor's Degree with 8+ years of experience in eCommerce and/or related industry
• MBA Required
• Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
• Demonstrated experience driving business execution and delivering against revenue and profit targets
• Self-starter, able to proactively identify opportunities and lead teams to implement
• Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
• Ability to lead cross-functional teams and drive influence across many levels of the organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel
• Management Consulting experience from top firm preferred

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Samsung’s vision is to create a best in class customer experience for customers shopping on Samsung.com and Shop Samsung app, which will be the most strategically important channels for the company. Our desire is to be known by consumers as the ‘go to’ destination to buy Samsung products, where one can get best in class E-commerce shopping and customer service experience.  We seek a Director of Sales to innovate, run, and improve the sales operation overall.  In this role, you will manage, govern, and optimize our effort to grow sales on Samsung.com and our other digital properties through our proactive chat capability.  This includes increasing the number of customers the team interacts with, increasing the conversion rate and average order value of those interactions, and assuring those customers are satisfied with their experience.    Additionally, this role will be key in driving innovations in how we reach customers and optimizing the operational cost structure of our efforts.  Our ideal candidate prioritizes sales, the customer experience and the customer journey in their strategic approach; aggressively recommends change; and brings innovation, and possesses a strong sense of ownership.

Key Responsibilities

• Lead the development and implementation of E-Commerce sales strategy via conversational commerce and its operational execution that delivers value to Samsung.com customers, results in increased sales and creates better overall customer experience.
• Develop sales forecasting models/Sales plan and manage subsequent iterations.
• Own E-Commerce sales and other key operational metrics, ensuring that resources are rapidly dispatched, trained and enabled with tools to grow sales and repeat purchase intent.
• Effectively leverages data to identify the largest areas of opportunity to increase traffic, click through rate, conversion, average order value and customer satisfaction.
• Efficiently and effectively manage third party teams to assure we achieve expected service levels at an efficient cost while also creating redundancy.
• Work with training and content teams to agents have an effective understanding of our and the competitions products.
• Manages complex budgets and tracks progress to target along each line of business ensuring a balance is maintained between revenue growth and profitability while supporting the overall Samsung.com strategy.
• Provide governance to third party service vendors; insures adherence to policies and procedures.
• Own a regular analysis cadence for customer engagement reasons and track key performance metrics.
• Establish and manage relationships with key internal and external stakeholders (Supply Chain Management, Fulfilment, E-Commerce business management, etc.)

Skills and Qualifications

Experience Requirements

• Bachelor's Degree with 15+ years of directly related experience in sales or service network operations
• Experience leading a sales function of an E-commerce, Retail or Consumer Electronics company.
• Demonstrated ability to balance operations and implement strategic/innovative solutions
• Project and program management expertise.
• Team/People management inclusive of both day to day coaching with an emphasis on career development.
• Strong analytical capabilities and a solid understanding of how to leverage tools such as Excel

Other Professional Attributes

• Demonstrated competency in persuasive communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels to obtain critical project decisions. 
• Plan, organize and prioritize multiple complex assignments and projects.
• Read and interpret detailed and complex technical documentation.
• The ability to lead a team of employees to a common goal. 
• Ability to work in a team environment, in order to achieve personal and project team goals and to complete projects within established time frames. 
• The ability to accept tasks and problems/situations that differ, requiring creativity to search for solutions among learned consequences.  
• Ability to motivate large groups of team members to achieve above and beyond their current capability.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

#LI-JL1

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.