Total 116 restaurant manager job vacancies in The United States of America

The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.

Responsibilities:

• Administer branch sales, service, control and management of human resources
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
• Execute planning and budgeting activities to ensure branch annual goals are met
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience required
• Previous experience in banking or financial industry preferred
• Proven experience managing teams
• Consistently demonstrates clear and concise written and verbal communication skills
• Consistently demonstrates analytic skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Branch Sales

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$80,480.00 - $120,720.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About the Corporate Communications Team:

The Corporate Communications team sits within Enterprise Services and Public Affairs, which covers a broad scope of responsibilities, ranging from support for the CEO’s public engagements to quarterly earnings, sponsorship and corporate social responsibility. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media and other external stakeholders and drive internal communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services Public Affairs team across the world. 

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We bring a client service attitude to our work at all times and always strive to be energetic and maintain a good sense of humor. This role reports to the Senior Vice President, Corporate Communications.

Responsibilities

This role will be a key member of the Corporate Communications team and will help manage high visibility work that supports partners across the organization, including the c-suite. The DE&I and ESG Communications Manager will play a pivotal role in shaping executive communications, while also building and executing multi-faceted campaigns across the branding, sponsorship and consumer spaces.  Among the responsibilities:

• Help develop and support c-suite communications and strategy as the firm embarks on a transformation effort
• Grow our Chief Diversity, Equity and Inclusion (DE&I) Officer and Global Head of Talent’s executive communications and thought leadership platform through traditional media outreach, speaking engagements and social media support
• Support strategy and execute integrated, external communications in support of programs and initiatives related to ESG, DE&I, corporate responsibility, innovation, and community development
• Lead communications support for our global inclusion networks
• Partner internally with ESG and DE&I business leads to elevate and highlight interesting stories and insights using social media and other engaging channels
• Assist in issues management and crisis communications on issues with potential reputational impact
• Support members of the Corporate Communications team in preparing briefing and research material for senior executives
• Develop a range of communication materials including press releases, media statements and social media posts, and work with stakeholders internally and externally to develop and approve content
• Develop creative stories for trade and industry publications and drive executive visibility
• Own and manage relationships with the media and relevant thought leaders, and cultivate partnerships with industry players
• Monitor media trends and social media dialogue, analyze and make recommendations for action
• Use quantitative/qualitative insights to drive decisions, measure success and encourage positive change within the organization

Qualifications and Education:

• Bachelor’s degree in Communications or related field
• 5+ years’ relevant work experience, within a global company or agency highly preferred
• Track record of success in delivering high quality work in a fast-paced and dynamic environment
• Experience working in a role with a robust digital or social media component
• Experience managing c-suite executive(s) communications strategy
• Confidence interacting with members of the news media
• Ability to work well under pressure with a strong record of sound decision making during time of crisis
• Takes initiative, anticipates next steps and sets high standards in all he/she does
• Team player with the confidence to take the lead when necessary while remaining flexible to support team members as needed
• Bold, creative, thoughtful approach to work product and regularly brings forward new ideas
• Persuasive when presenting to larger groups or in regular meetings, both internally and externally
• Exceptional attention to detail
• Integrity, maturity, dependability, and a positive professional attitude
• Strong organizational and project management skills
• Superior writing skills
• Experience using Adobe Creative Suite a plus

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Job Family Group:

Communications and External Relations

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Job Family:

Corporate Affairs

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$95,640.00 - $143,460.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Finance Business Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Accountable for management of complex/critical/large professional disciplinary areas.
• Leads and directs a team of professionals.
• Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
• Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity.
• Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
• Ensure that emerging risks identified are socialized with key stakeholders and mitigation strategies are in place.
• Identify areas of engagement based on level of investment, inherent risk, complexity of change and other risk factors
• Execute Risk Control coverage strategy, ensure appropriate risk mitigation actions are in place and escalate to senior management as appropriate
• Provide supervision of Risk Control team's efforts and assist with prioritizing and addressing roadblocks encountered
• Leverage reporting to identify trends, themes and areas requiring improved controls
• Drive Manager's Control Assessment monitoring, quarterly approvals and improvements required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years experience in Risk and people management
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

• CPA, master’s degree in accounting, or Chartered Accountant preferred.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$158,140.00 - $237,200.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Audit Manager is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise in Resilience to ensure that the firm meets audit standards and regulations and to work with business leaders to determine solutions for emerging issues.

Responsibilities:

• Consistently develop, execute, and deliver audits, including reporting, in a timely manner, in accordance with Internal Audit and Regulatory standards.
• Lead the Business Monitoring Quarterly Reviews.
• Complete Risk Assessments as required.
• Collaborate with teams across the business and determine risk impacts on the overall control environment and audit approach.
• Manage audit activities for assigned work and the associated entities.
• Recommend interventions to issues, propose solutions for risk and control problems, partner with Senior Management to develop approaches for broader corporate issues.
• Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area.
• Demonstrated ability to remain unbiased and independent in a diverse working environment.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

• 6-10 years of Internal Audit experience
• Internal Audit Experience from a highly regulated industry, such as Financial, Banking, Insurance, Pharma, Energy, US Government, or similar is required.
• Highly preferred candidates will have LED AUDIT TEAMS though many different audit engagements. Audit experience in at least one of the following areas: Cyber, Third Party, Finance, Consumer Banking, Institutional Banking, Personal Banking, Wealth Management, Operational Resilience, or Business Continuity.
• Related certifications (CPA, CIA, CFE, CISA, CISSP, CRISC, or similar) is PREFERRED.
• Effective verbal, written and negotiation skills.
• Effective project management skills.
• Effective leadership skills.
• Effective influencing and relationship management skills.
• Demonstrated ability to remain unbiased and independent in a diverse and challenging work environment.

Education:

• Bachelor's/University degree, Master's degree preferred

#NAMInternalAudit 

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Job Family Group:

Internal Audit

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Job Family:

Audit

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Salary Range:

$100,430.00 - $150,650.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The US Personal Banking and Wealth Management Marketing and Franchise
Development (USPBWM&FD) organization staffs a centralized team of Issue Managers that are responsible for the Issues Management book of work for US Personal Bank Marketing, Franchise Development, and Customer Experience. This role will support Marketing and Franchise Development but could support Customer Experience if needed. The Issues Management role partners closely with Risk Owners and Business Control teams to drive resolution of process breaks, missing or incomplete controls, and any customer remediation required. This role requires project management skills, problem solving skills, experience in documenting corrective action plans, business knowledge, broad connections across all businesses, excellent verbal, and written communication skills. This role will direct large and multiple teams of professionals who do not directly report into it.

Responsibilities:

• Actively participate in the evolution of Issue Management and Remediation processes
• Identify Business/Function Issue Owners for confirmed issues
• Partner with relevant teams (i.e. Business, Controls, Compliance, and Legal) to lead and facilitate Root Cause Analysis, Remediation Planning, and Documentation of all parts of the issue life cycle
• Providing insight and consultative support to the Business/Function Issue Owner on remediation approaches, timelines, and compensating measures
• Assessing and recommending issue severity to drive expectations on resolution activities and timeliness
• Responsible for status updates and escalation if identified risks through standardized communication routines and tools
• Informing and supporting the Business Issue Owner through the managing of project plan and deliverables to ensure issues are resolved and remediated within control limits in the expected timeframes.
• Supporting additional oversight and validation routines required by functions such as Internal Audit and Compliance
• Ensuring that all relevant issues are tracked in appropriate systems of record
• Driving a holistic view of the issue to ensure impacts to other lines of business or functions are identified
• Supporting oversight and validation routines required by functions such as Internal Audit and Compliance

Qualifications, Knowledge, and Experience:

• Bachelor's degree or equivalent experience in business required.
• Track record of exceptional performance
• 5-10 years’ experience in Banking with at least 2 years in risk/controls.
• Strong process and project management skills including the ability to manage several large initiatives simultaneously.
• Detail oriented, analytical, and highly organized
• Ability to publish detailed tracking and analyses
• Ability to interact and build relationships with individuals outside the core team

Skill requirements:

• Demonstrates managerial maturity in looking out for best interests of enterprise and not solely own business or team.
• Builds strong Client Relationships / Business Partnership
• Builds a comprehensive understanding of key clients, subject matter, and priorities.
• Uses broad knowledge and expertise to clearly define complex issues despite incomplete or ambiguous information.
• Creates and sustains a network of strong partnerships with the business (relationship and product management) and other functions, particularly decision makers and influencers.
• Demonstrates diplomacy, Provides well-reasoned, balanced assessments of issues and questions, in a timely fashion.
• Considers broad implications of decisions on different functions and units, thinks strategically and articulates concepts clearly
• Process mapping a plus

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Salary Range:

$100,430.00 - $150,650.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

This is an opportunity to work with Global Secrets Management Platforms team which is part of Citi’s Cyber Security Services. This team is responsible for secrets management on-prem and the cloud for applications across the firm.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Sr. VP – Info Security Group Manager

We are opening our doors for a talented Sr. Technical Manager to drive the innovation by implementing cutting edge technologies within a world class organization.

If you have a strong background in DevOps/DevSecOps and consider yourself a technology leader with excellent communication skills, have a wide variety of skillset including a firm grasp of operating systems, cloud technologies, hands on scripting/programming, networking protocol implementation and various virtualization technologies, then Citi is a place for you to be, as we offer the environment where skills like these can thrive. In this role you will be responsible to analyze the existing services, automation framework and lead the modernization initiatives with key focus on simplifying the services for client applications. You will also drive the collaboration on design and development of new services.

Responsibilities:

• Lead the automation and innovation initiatives to modernize the infrastructure and services offered, mainly within privileged access management space.
• Collaborate with various stakeholders and vendors to design secure, scalable, and easy to consume solution for client applications.
• Perform product deep dives, interact with business sector leads, gather requirements, perform regular assessments to ensure service evolves and stays current per business demands.
• Research latest market trends, interact with vendors and other internal/external stakeholders to maintain competitive edge in the secrets management space.
• Research, design and develop the state-of-the-art monitoring solutions and processes to ensure infrastructure safety and soundness.
• Participate in external/internal audit/compliance reviews to ensure product stays compliant throughout the
• Manage various franchise critical security application Infrastructure, specifically in secrets and privileged access management domain.
• Own and drive the deployment (from scratch), maintenance and L3 support of managed applications.
• Size and procure the required hardware/software for new deployments and collaborate with various teams like system admin, DBA and others to build the required Infra.
• Work with client applications to provide integration/onboarding guidance.
• Facilitate security assessments and remediation to ensure safety and soundness. 
• Document the product, process, and train L1/2 teams for BAU support.
• Automation of manual tasks and continuous review/upgrade of stale processes.
• Provide SME (Subject Matter Expert) support for the managed applications.
• Capacity, Performance and Stability reporting and Management.
• Lead initiative to develop/improve scripts and other programs for system monitoring and maintenance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.

Qualifications:

• 10+ Years experience of relevant experience
• Experience managing CyberArk and HashiCorp Vault would be a big plus.
• Domain knowledge in Privileged Access Management (PAM) and secrets management.
• Experience in Design and implementation of automation framework using DevOps/DevSecOps methodologies.
• Experience working with containers and associated technologies like Kubernetes/OpenShift with good understanding of the entire tech stack.
• Hands-on programming experience in or more of these languages Python, Core Java, Perl, .NET languages, Golang.
• Hands-on experience with Ansible.
• Hands-on experience working with Linux and Windows Servers.
• Good grasp of networking concepts and protocols
• DevOps/SRE with integration and Infrastructure Build experience including AWS, Google Cloud or Azure
• Integration experience with Physical and/or Virtual HSMs.
• Good understanding of SSH, TLS protocols.
• Understanding of TCP/IP and internet routing protocols
• Experience with Web Service/Application and API development
• Experience interacting with Web APIs using various protocols and framework (E.g. REST)
• Experience with RDBMS or NoSQL databases from application programmer’s perspective. Understanding of how to interface with these databases, analyze & write complex queries/procedures.
• Integration experience with APM and monitoring tools
• Splunk dashboarding development and SIEM monitoring integration experience.
• Excellent written and verbal communication skills
• Ability to work across all levels of the organization.
• Must have good analytical skills
• Sound problem resolution, judgment, and decision-making skills
• Excellent organizational, interpersonal and project management skills
• Ability to work well individually and as well as lead technical teams across regions.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$150,940.00 - $226,410.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Accountable for management of complex/critical/large professional disciplinary areas.
• Leads and directs a team of professionals.
• Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
• Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity.
• Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
• Ensure that emerging risks identified are socialized with key stakeholders and mitigation strategies are in place.
• Identify areas of engagement based on level of investment, inherent risk, complexity of change and other risk factors
• Execute Risk Control coverage strategy, ensure appropriate risk mitigation actions are in place and escalate to senior management as appropriate
• Provide supervision of Risk Control team's efforts and assist with prioritizing and addressing roadblocks encountered
• Leverage reporting to identify trends, themes and areas requiring improved controls
• Drive Manager's Control Assessment monitoring, quarterly approvals and improvements required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years experience in Risk and people management
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.
• CPA, master’s degree in accounting, or Chartered Accountant preferred.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

------------------------------------------------------

Primary Location Salary Range:

$126,510.00 - $189,760.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

• The PMO/Project Manager is a vital member of the Finance Transformation’s PMO Office. Reporting to the Lead Program Manager(s) they will be part of the PMO office which manages, and coordinates work across key pillars of the Finance Transformation Program including culture, risk and controls, architecture and technology, data, and communication.
• Working within the PMO Office and across the FTO team to support Program Managers ensuring that the FTO functions seamlessly and cohesively maximize the impact of the organization’s transformation efforts.
• The manager will oversee status reporting & resource coordination, and project planning & dependency management of the workstreams and initiatives. Further, the manager will support the Lead Program Managers by ensuring that initiatives across the Finance Transformation Office (FTO) are executed in an efficient, effective, and controlled manner leveraging an agile approach were appropriate. To do so, the manager will have to work closely with Senior Stakeholders, SMEs, and several Project Managers with varied skillsets including Scrum Masters, Agile Coaches, and process engineers.

Responsibilities:

• Day to day ownership of program management across the Finance Liquidity, IRR and FTP initiatives
• Support Program management leads in their day-to-day ownership of program delivery for their milestones from Initiation to validation by Internal Audit and final closure.
• Supports identification & tracking of risks, dependencies and issues across the Program, escalate as necessary and coordinates mitigation actions and/or resolution.
• Support the program management leads in working with business stakeholders to identify business needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative solutions via the FTO.
• Provide Finance Transformation Office plan reporting and informational updates to Program Leads and stakeholders.
• Develop/analyze reports to identify trends, patterns, and issues related to the management of Finance Transformation initiatives, and present findings and recommendations to Program Leads
• Continuously assess the Finance Transformation Office PMO Office initiatives and introduce improvements and best practices, collaborate with other project managers to promote an environment conducive to information exchange and support other Finance Transformation projects, as needed.

Qualifications:

• 10+ years of experience in Program/Project Management with proven success in project management and execution, with experience or exposure to Treasury Functions, Liquidity Risk Management, IRR or FTP strongly preferred.
• Managerial experienced required, and ability to develop junior talent preferred.
• Experience in supporting transformation projects, organizational change initiatives, and the development and implementation of new business processes.
• Ability to support a cross-functional project team with varied disciplines and a team player who will implement initiatives effectively and motivate others to contribute.
• Experience or demonstrated ability to work effectively within a heavily matrixed organization with Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives Integrity, maturity, dependability, a positive professional attitude.
• Analytical mindset to resolve issues in a variety of complex situations and excellent quantitative and qualitative skills; being able to analyze data, draw conclusions, identify trends and issues, and diagnose root cause of issues.
• Track record of success in delivering high quality work in a fast paced and dynamic environment
• Proven experience in providing quality control and oversight of program reporting, senior management information packages, and regulatory updates.
• Ability to internalize program management procedures and ensure adherence by execution teams and program stakeholders.

Critical Competencies:

• Results Oriented
• Excellent Oral Communication
• Excellent Written Communication
• Excellent Relationship Building
• Project Management Expertise
• Strong ability to develop Sr. Management communication packages and dashboards.
• JIRA and/or Project Management Systems preferred or ability to quickly learn Citi’s Project Management Systems

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Salary Range:

$126,510.00 - $189,760.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Business Overview:

The Public Sector Lockbox business is a 24/7 operational unit which provides a variety of services to government clients to assist them in managing their receivables and important documents. The functions of this business include Mailroom, Batching, Scanning, Dispatch and Data Entry for a variety of clients.

A successful candidate must be able to successfully complete the background and Treasury File process.

Responsibilities:

• Primary responsibility for this position is to manage Lockbox daily production activities of the shift including appropriate resource allocation, setting and reviewing performance goals, monitoring functional and shift-level metrics, ensuring all client SLA’s are met.  For off-shift times, shift ownership extends to site ownership in the absence of other senior management.
• Responsible for managing a team of up to 4 transaction services managers and 150 staff members that fluctuates based on seasonal volumes and temporary staff hiring.
• Create a strong succession plan for all levels within your operation
• Setting individual performance plans for direct reports, providing coaching and feedback through a formal review process. 
• Responsible for the shift productivity and quality metrics.  Ensure shift-wide operating efficiency by maintaining standards for conduct, quality, performance and productivity and addressing corrective action when necessary.
• Regularly monitor quality reports and eliminate client-impacting defects through coaching and process redesign.
• Assess and improve new hire training for both Temporary and Permanent staff.
• Network/navigate within the organization in order to troubleshoot escalated issues and resolve.
• Ensure communication with peers across shifts is collaborative, frequent, maintained and consistent.
• Identify opportunities to implement process improvements and expense-reduction enhancements.
• Actively lead Lean project teams, client projects, or other internal initiatives.
• Provide timely and accurate escalation and resolution to all issues.
• Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines.  Identify control deficiencies and implement appropriate procedures to mitigate any risk.
• Participate on client calls as needed.
• Serve as deputy for the Transaction Services Group Manager as needed.
• Cover for Peers cross-shifts when needed
• Visible across site and businesses through participation in site-wide committees, councils and projects.
• Cover for Sr. Group Manager when they are out of the office

Qualifications:

• A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
• Minimum 5 years supervisory experience required, in lockbox operations environment preferred
• BS/BA or equivalent work experience required
• Must have strong attention to detail, solid time management and organization skills
• Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast paced environment
• Schedule flexibility as management team works 24/7 and meeting times vary
• Must be able to work weekends and provide shift coverage in 24/7 operation as needed.
• Intermediate Microsoft Office required
• Strong and effective written and verbal communication skills across diverse audience and levels
• Ability to provide leadership in a fast-paced, changing environment
• Ability to quickly grasp operational processes and understand training
• Strong influence management skills
• Able to work weekends and holidays as needed
• Able to attend management meetings off-shift as needed
• U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
• Must pass an extensive background check (renewed every 5 years)

Education:

• Bachelor's/University degree, Master’s degree preferred or equivalent experience

 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location:

Newark Delaware United States

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Primary Location Salary Range:

$99,780.00 - $149,670.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Branch Manager SAFE Act is a senior-level management position responsible for providing full leadership and direction to a team of employees and growing sales and client base in coordination with the Consumer Sales team. The overall objective of this role is to lead a team, grow sales, build customer loyalty and recommend the development of business strategies or initiatives. Responsibilities may also include the management of activities by external organizations and the direct management of individuals and sales teams.

Responsibilities:

• Oversee the development and execution of integrated sales, relationship, and credit strategies, business plans and operational goals through building customer relationships, developing sales plans, focusing on employee performance/development
• Monitor and adhere to operational controls, including legal, corporate and regulatory policies and procedures to ensure the safety and security of customer and bank assets
• Drive individual production goals with target clients and outbound sales activities, including building referral network and relationships with internal partners and external contacts to support portfolio growth
• Collaborate with branch partners and internal groups, integrate segment partners into the branch team and leverage workforce planning tools to optimize staffing
• Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses among branch staff
• Conduct managerial responsibilities such as hiring, performance management/evaluation, activity-based coaching and mentoring, compensation and communication of expectations and goals as well as fostering a motivating, collaborative environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Experience in people management, business banking (retail banking preferred) and cash/treasury management with proven credit skills
• Proven success in managing team(s) in a sales environment and leading and influencing a team in a matrix environment
• Proven client-service orientation with demonstrated optimistic, efficient working attitude, work ethic and self-motivation to succeed
• Consistently demonstrate clear and concise written and verbal communication
• Consistently able to adapt to organizational, business and regulatory changes and lead teams through change
• Proven time-management, leadership, interpersonal, negotiation, presentation, strategic problem-solving and decision-making skills
• Ability to exercise good judgment, multitask/prioritize and collaborate with passion for innovation
• Must be registered or be willing to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities
• Bilingual English Mandarin/Cantonese speaking preferred

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Consumer Sales

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Job Family:

Branch Sales

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$134,380.00 - $201,570.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Citi Community Capital (CCC) Business within Citi’s Institutional Credit Management (ICM) Division, is seeking to hire an ICM Underwriting Construction Asset Manager.   

 

Citi Community Capital (CCC) provides a suite of financial products to help affordable housing developers construct, rehabilitate, refinance, and acquire affordable multifamily housing across the country. Committed to the communities we serve, CCC finances both straightforward and highly structured transactions for non-profit and for-profit affordable housing developers, Community Development Financial Institutions, and state and local government agencies.

It is the mission of CCC to be the preferred financial partner for affordable housing developers, non-profits and governmental entities that focus on community development. We provide our clients with a distinctive, remarkable experience based on world class responsiveness, customer service, creativity, and superior execution. This mission will be accomplished while delivering superior financial performance for Citi, consistent and impactful CRA results, and an inclusive and rewarding experience for our employees.

 

Responsibilities:

• Manage a team of 6-8 Construction Asset Managers

• Manage a portfolio of approximately 10-20 active construction deals.

• Confirming and monitoring the overall sources and uses and analyzing the availability of the flow of funds during construction and understanding the nuances and restrictions on the various funding sources as well as specific requirements for funding the project costs.

• Working with internal partners in loan servicing, construction management and credit risk to review and approve monthly construction loan advances in adherence with funding priority, funding restrictions and state specific lien law requirements.

• Monitoring monthly property performance and absorption during lease up by tracking occupancy and net operating income against underwritten projections.

• Independently and proactively monitoring loans for covenant compliance and adherence to terms and conditions under the loan documents; taking a leadership role in problem solving and resolving any past due issues.

• Preparing and presenting credit recommendations for material credit actions that require credit committee approval such as loan extensions, modifications, restructures, participations.

• Conducting annual review of the recourse exposure of client relationships by assessing the financial strength of the sponsor and guarantors, analyzing project performance against milestones for repayment or conversion and understanding current market conditions. 

• Proactively identifying and escalating issues that warrant additional investigation and internal discussion such as scheduling delays, cost overruns, accelerated contingency usage, stabilization delays or uncertainty of sources of repayment that may result in a delay in repayment or conversion, recommending and processing classification changes.

• Conducting periodic risk rating analysis on the sponsor strength, project performance and weighted average risk rating of the recourse relationship.

• Updating the property valuations through internal assessments or external appraisals based on current market conditions and overall performance of the property.

• Externally interact with borrowers, syndicators, issuers, subordinate lenders, legal counsel and other transaction parties.

• Internally interact with bankers, underwriters, closers, risk managers, construction managers and loan servicing.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience

• Individual must have excellent communication, organizational and interpersonal skills.

• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up. 

• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.

• Minimum of 8 years in loan underwriting or equivalent experience.

• Excellent analytical and computer skills including the ability to quickly adopt new technology.

Additional non-core qualifications which will be considered are:

• The individual should have established working knowledge of lending Underwriting Guides and be familiar with the processes of Rating Agencies. 

• The successful candidate will be comfortable analyzing real estate projects for financial feasibility as well as analyzing property and market risk factors.  This person will be well versed in commercial real estate concepts such as NOI, Cap Rates, debt service coverage, etc.

• The individual will have the tact and composure to be client focused while also managing internal and external relationships.  A successful Underwriter will take ownership while maintaining attention to details and working independently or among team members. 

• This person will have the ability to read, comprehend, and summarize legal documents collected in the due diligence process. 

• Working knowledge of the nuances of loan transactions will be very highly weighted in favor of the successful candidate.

• Ability to travel (20% of time) on short notice necessary.  

Education:

• Bachelor's/University degree, Master's degree preferred.  

• Process transactions through internal systems to ensure regulatory requirements.

• Manage communications among a diverse mix of internal and external participants.

• Understand and analyze different local and national real estate markets.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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Job Family Group:

Risk Management

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Job Family:

Credit Decisions

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$200,000.00 - $300,000.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business.

Responsibilities:

• Lead the Risk Assessment of new and existing business products and drive changes when needed.
• Monitor industry trends and articulate Citi's position to Senior Management. This includes providing ongoing updates to Chief Risk Officer's, Product Managers and Sr. Management related to Fraud trends, forecast, performance and opportunities.
• Identify new tools, vendors and capabilities to mitigate current fraud and anticipated changes/shifts in fraud tactics.
• Develop strategic vision for future management and mitigation of fraud to include re-engineering of work-streams, customer communication and detection capabilities.
• The position requires substantial interaction and collaboration with Policy, Operations, and other functional business partners to optimize Fraud needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years experience in financial services; experience leading analytical teams is required, including managerial experience
• Experience managing teams with broad accountability in a complex environment. Ability to work effectively in a cross-functional organization Ability to balance strategic priorities with tactical actions Proven track record and accountability in making quick decision that have an immediate impact on business financials .
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Salary Range:

$170,000.00 - $300,000.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$125,540.00 - $188,310.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Learning drives business performance by connecting employees with relevant and innovative learning experiences when and where they need them. The Reporting and Analytics Center of Excellence works across the function to provide a consistent and strategic approach to measurement. The team delivers reporting, dashboards, and analytics in service of evaluating impact, summarizing survey and performance results, and reinforcing best practices. 

The Data Analytics Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• Integrates subject matter and industry expertise within a defined area.
• Contributes to data analytics standards around which others will operate.
• Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinates and contributes to the objectives of the entire function.
• Employs developed communication and diplomacy skills in order to guide, influence and convince others, in particular, colleagues in other areas and occasionally external entities.
• Resolves occasionally complex and highly variable issues.
• Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/taken.
• Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning.
• Oversees management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary action and terminations and may include budget approval.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years experience using tools for statistical modeling of large data sets

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description

• Reports directly to the Head of the Learning Reporting & Analytics Center of Excellence

Responsibilities:

• Leverage research design, statistical analysis, experience, and industry knowledge to advise internal stakeholders on how to translate business problems into actionable research. 
• Deliver analytical insights to our internal stakeholders and business to understand the impact of learning programs.

Qualifications:

• Excellent written and oral communication skills, with demonstrated experience/skill in communicating with various levels of business leadership. 
• Relevant experience in consulting, client engagement, or project execution with demonstrated experience in data & analytics topics
• Experience with people management

 

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Job Family Group:

Technology

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Job Family:

Data Analytics

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Salary Range:

$110,090.00 - $165,130.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Sr. Commercial Cards Payments Manager - VP is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution to Payment Investigations and outgoing payments for Rebates and Credit Balance Refunds. he overall objective of this role is to drive the seamless delivery of customer service support to external clients.

Responsibilities:

• Manage one or more teams in Core Operations as well as complex and variable issues with significant impact over department(s) Evaluates team’s performance, make recommendations for pay increases, hiring, terminations and other personnel actions and maintain appropriate staffing requirements to meet operational needs, manage team to meet goals within the budget
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations and evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge
• Provides evaluative judgment based on analysis of information in complicated and unique investigations,, identify and analyze escalated problems and provide guidance to team members for resolution
• Negotiate solutions and acts as a liaison with internal and external customers, as necessary
• Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning
• Ensure essential procedures are followed, contribute to defining standards
• Develop and implement effective policies and procedures to ensure timely, accurate, cost effective to meet or exceed customer expectations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5+ years of relevant management experience
• Experience interacting with large corporate and government clients
• Senior management experience
• Consistently demonstrate clear and concise written and verbal communication
• Strong investigative skills
• Strong written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Customer Service

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Job Family:

Institutional Customer Service

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Time Type:

Full time

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Primary Location:

5800 SOUTH CORPORATE PLACE

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Primary Location Salary Range:

$84,720.00 - $127,080.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting