Total 4 job vacancies by Rohei Corporation Pte. Ltd.

Position Summary

The IT Manager is responsible for the management of learning technology and systems. He/She plans and oversees learning technology and system integration, implementation, improvement and maintenance to ensure coherence across the organisation. He/She manages projects related to systems installations and configurations as well as monitoring and maintenance. He/She maximises service uptime, system backups, and manages service licensing and security standards for learning technology platforms and systems.

He/She aims to drive digital innovation, research and data measurement as well as identifying opportunities for technology integration and deployment across the organisation. He/She designs technology roadmaps and implements systems which offer user support/training and responds to user queries. He/She analyses data to evaluate the effectiveness of learning technology and systems, identifying improvement opportunities.

He/She combines analytical thinking with creativity, is collaborative and results-oriented. He/She is able to manage multiple projects effectively and build strong stakeholder relationships to anticipate organisational and learning needs. He/She has a digital mindset and is passionate about driving digital adoption and integration.

The candidate will be responsible for the following:

Manage Learning Technology and Systems Performance and Support

• Establish procedures to maintain services levels across the organisation’s learning technology and systems
• Implement policies to manage data and system security
• Define processes to manage system and data backups
• Organise system activities including planned maintenance, system backup and disaster recovery drills
• Manage infrastructure operations and incidents
• Manage service performance issues and user queries
• Create materials and programmes to train staff on use of learning technology and systems
• Manage budgets for learning technology and systems
• Analyse return on investment to assess the viability of learning technology and systems
• Review processes to assess compliance with the organisation’s quality assurance policies

Lead Learning Technology and Systems Integration

• Conduct research to identify emerging learning technology and system application across the industry
• Assess technology integration and digital innovation opportunities across the organisation
• Create roadmaps outlining potential applications of learning technology to drive learning outcomes and business objectives
• Design processes to manage learning technology and systems implementation
• Develop a consistent user experience and interface
• Establish processes for hardware and software acquisition
• Manage technical issues faced during systems integration
• Evaluate effectiveness of the organisation’s learning technology and systems based on desired objectives and outcomes
• Analyse qualitative and quantitative data to assess effectiveness of learning technology against desired learning outcomes and business objectives
• Recommend potential technology improvement and innovation opportunities to drive learning outcomes and business objectives

Manage implementation of quality assurance policies and systems

• Develop implementation plans for quality assurance policies and systems
• Conduct internal audits to evaluate compliance with quality assurance policies and systems
• Manage queries and instances of non-compliance with the organisation’s quality assurance policies and systems
• Evaluate the impact of quality assurance policies and systems on the organisation’s performance

Manage Stakeholders

• Attend to stakeholder management issues
• Communicate with stakeholders to provide relevant updates
• Analyse stakeholder needs and priorities
• Establish long-term stakeholder relationships
• Implement stakeholder management strategies to drive collaboration
• Manage stakeholder expectations and feedback

Manage Vendors

• Design vendor requirements specification
• Manage vendor selection processes
• Track vendor performance
• Assess vendor performance and adherence to service level standards
• Cultivate strong relationships with vendors
• Manage contractual and performance issues with existing vendors
• Escalate contractual and performance issues with existing vendors
• Build networks with industry partners and vendors to collect insights on emerging learning technology

Qualifications, Experience & Qualities:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 3 years of experience in a related IT management role.
• Strong understanding of IT infrastructure, systems, and operations.
• Strong knowledge of IT security best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to communicate technical information to non-technical stakeholders.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong analytical and critical thinking skills.
• Good track record in managing complex IT projects and implementing innovative technology solutions
• Comfortable to work in a highly-collaborative work environment.
• Strong leadership skills and committed to provide exceptional customer service.

This role is currently only open to Singaporeans/ PRs.

Position Summary

Are you a dynamic relationship builder with a passion for driving growth? We're seeking a talented individual to expand our client base and deepen existing partnerships. As an Account Manager, you will play a pivotal role in achieving our sales objectives by identifying new opportunities, nurturing client relationships, and ensuring overall account success.

The candidate will be responsible for the following:

Understand the Market

• Analyse industry trends and competitive landscape.
• Assess the impact of market dynamics on our business and clients.
• Identify emerging client needs and opportunities.

Drive Sales Growth

• Develop and execute strategic sales plans.
• Build strong client relationships through consultative selling.
• Create and deliver compelling proposals and presentations.
• Negotiate contracts and close deals.
• Monitor and analyze sales performance to identify improvement areas.

Expand Client Base

• Prospect for new clients and generate qualified leads.
• Implement lead generation strategies.
• Expand existing client relationships through cross-selling and upselling.

Achieve Financial Targets

• Meet and exceed sales quotas and revenue goals.
• Manage project profitability and optimize resources.
• Identify and pursue new business opportunities.

Build Strong Partnerships

• Collaborate effectively with internal and external stakeholders.
• Manage client expectations and deliver exceptional service.
• Foster long-term client relationships.

Qualifications, Experience & Qualities:

• Bachelor's degree or equivalent experience.
• Strong analytical and problem-solving skills.
• Proven track record in sales and business development.
• A positive and enthusiastic attitude.
• Excellent communication and interpersonal abilities.
• Experience with Salesforce is a plus!

We're looking for someone who is passionate about helping our clients succeed. If you're ready to take on a challenging and fulfilling role, we want to hear from you!

This role is currently only open to Singaporeans/ PRs.

This is a contract role with possibility of conversion into permanent position.

Position Summary

The Guest Experience Executive’s main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with stakeholders. He/She is required to be familiar with video conferencing software and tech savvy.

He/She is required to be service-oriented. Proactive in looking after our learners' needs. Able to work independently and with teams. Prepared to handle multiple and concurrent tasks and is willing to work on compressed work week and long hours.

When supporting Face-to-Face programme, He/She will be tasked to:

• Setup and teardown training rooms and support activity used to facilitate learning and experience
• Usher and register learners in accordance to internal SOP and government compliance
• Facilitate activities during learning sessions (e.g. role playing)

When supporting remote learning programme, He/She will be tasked to:

• Assist learners that have issues accessing the video conferencing platform (e.g. Zoom)
• Assist trainers in facilitating activities during the remote learning sessions (e.g. breakout rooms)
• Prepare collaterals for remote learning parcels - Assist learners that have issues accessing the video conferencing platform (e.g. Zoom)

Key Responsibilities

Execute Event Plans

• Support learner's registration and attendance tracking throughout event duration
• Execute pre, during, and post-event specifications and requirements in a timely manner in accordance to defined SOP and government regulations
• Event manage event changes between client, internal, and external stakeholders during programme day
• Coordinate logistics and resources across the organization and products and services
• Maintain the safety of an event by addressing security risks originating from within and outside, encompassing both natural occurrences and human-caused incidents.

Managing Stakeholders and Guest Experience

• Attend to inquiries and feedback from stakeholders, ensuring their concerns and suggestions are acknowledged and addressed professionally and in a timely manner.
• Communicate with internal stakeholders on event requirement to ensure smooth execution
• Deliver exceptional hospitality and go the extra mile to elevate the guest experience pro-actively
• Support Head of Department to implement departmental or cross-functional initiatives

Operational Excellence

• Evaluate how latest technology trends can be leveraged to spur innovation in participants' experience
• Evaluate how current workplace technology approaches can be improved to raise productivity

Maintain Venue Facilities

• Ensure that the venue is fully operational and ready to host events in compliance with venue facilities inspection protocols
• Execute venue repair operations protocols to correct identified failures in routine inspections
• Raise status reports of venue conditions to recommend follow-up actions
• Execute improvements of venue in conjunction with updated standard operating procedures

The ideal candidate should possess:

• A recognized Diploma in Hospitality/ Tourism Management/ Events Management is preferred
• Experience with Facilities / Venue Management is a plus
• A passion for service and hospitality
• Adaptability, determination and be able to thrive in a fast-paced environment
• Ability to analyze and resolve problems in a timely manner
• Good grooming
• Confidence in communication skills for reporting to stakeholders at different levels
• Demonstrate ability to interact with the customers, employees and third parties that reflects highly on the company’s values
• Willingness to work long hours or weekends as need arise
• Good organizational skills and attention to detail

This role is currently only open to Singaporeans/ PRs.

Why Join Us?

At ROHEI, we're not just another company - we're a diverse family with a singular mission: to partner with organisations to build cultures that honour both people and results.

Since our founding in Singapore in 2007, we have consistently been recognised as one of Singapore's and Asia's Best Workplaces by the Great Place to Work Institute, with an internal Trust Index of over 98%. Join us in our journey to make a meaningful impact on the world of work.

Ready to contribute to our success? Apply today!

Position Summary

We are seeking a detail-oriented and organized individual to join our Shared Service Team. The ideal candidate will play a crucial role in managing financial transactions, ensuring accuracy, and contributing to the overall efficiency of our finance processes.

Key Responsibilities

Financial Accounting & Reporting

• Handle Accounts Payable, Accounts Receivable, credit cards payment, and expense management.
• Maintain accurate journal entries and reconciliations.
• Assist in the preparation of accurate financial reports, statements, and forecasts.
• Support the Finance Manager in communicating financial information and providing assistance to internal stakeholders.
• Respond to inquiries promptly and provide accurate financial data as needed

Taxation

• Assist in compiling accurate tax-related information.

Strategic Planning

• Support budget development and monitor adherence to financial goals.
• Assist in maintaining internal controls and safeguarding assets.
• Contribute to developing financial policies and procedures.

Internal & External Audits

• Support audits by providing documentation and addressing queries.
• Implement policies and procedures to prevent fraud and errors.
• Resolve audit findings and deficiencies.

Process Improvement Through Integration of Information Technology

• Operate accounting information systems efficiently and effectively
• Analyze financial data and provide KPI insights.
• Stay updated on industry trends and best practices.
• Support HR/Finance team with office administrative matters.

The ideal candidate should possess:

• Diploma/ Degree in Accountancy or an equivalent professional certification.
• Min. 3 years of relevant working experience in accounts payable and receivables.
• Strong accounting principles, financial analysis and problem-solving skills.
• Proficient in accounting software and MS Office suite.
• Excellent attention to detail, accuracy, and organizational skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Knowledge of QuickBooks and Salesforce is a plus

This role is currently only open to Singaporeans/ PRs.
This position will be hybrid.

Why Join Us?

At ROHEI, we're not just another company - we're a diverse family with a singular mission: to partner with organisations to build cultures that honour both people and results.

Since our founding in Singapore in 2007, we have consistently been recognised as one of Singapore's and Asia's Best Workplaces by the Great Place to Work Institute, with an internal Trust Index of over 98%. Join us in our journey to make a meaningful impact on the world of work.

Ready to contribute to our success? Apply today!