Total 53 job vacancies by carsales

What you’ll do:

• Understand and share expertise in photography and videography.  You will capture both photo and video on a variety of vehicles that are advertised by our dealership clients.
• Manage a portfolio of clients, who you will visit regularly to capture their vehicles and assist with any enquiries.
• Work in a variety of locations, both indoors and out.
• A typical day will involve visiting multiple dealerships, capturing both photo and video of vehicles, before editing and uploading that afternoon. 

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

We’re a cross-functional  collaborative team, enjoying working together with product managers, marketing, finance, and customer service functions. You’ll get exposure to the whole product development lifecycle and fast feedback loops about how your work directly impacts the customer, and helps the business succeed.  

• Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
• Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
• Collaborate and build great connections with your own team, the wider RedBook Group, and the larger Carsales family 
• Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback

What you’ll do

This is your opportunity to join i-motor’s Customer Relationship Management Team for a 6 Month Fixed Term Contract as a Customer Support Consultant.

As part of this team, you will be responsible for being the first point of contact for all technical, website and support issues.

• Provide product/services information, answer questions, and resolve any emerging problems that our customers might face, with accuracy and efficiency, via phone, email or our online helpdesk. 
• Offer advice and recommendations, from diagnosis through to resolution via our ticketing system.
• Collaborate and connect with established dealership accounts to maintain and retain business relationships.
• Assist in establishing and maintaining brand content including brand guidelines, special offers and vehicle data to ensure correct manufacture and dealership representation.

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

What you’ll do

We are looking for someone who will become a subject matter expert across our digital marketplace ‘caravancampingsales store’ and help build its growth by attracting and converting new customers who journey through the digital platform as well as assist in existing orders.

Demonstrating adaptability by understanding and effectively responding to evolving situations, diverse customer needs, and emerging technologies within the customer service realm. Experience in resolving customer pain points is essential to the successful delivery of enhancements and initiatives that service to create a better customer experience.

Reporting to the Customer Service Manager, this is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Maintain day to day operations of the Success Team through tasks such as advert approvals, fraud identification, adjacent product support and administrative tasks.  
• Understand and share expertise in resolving customer pain points is essential to the successful delivery of enhancements and initiatives that service to create a better customer experience. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions that take a proactive approach to customer resolution.

What you’ll do

• Share expertise in collating campaign reporting by working with the Trading team and providing administrative assistance and support for the sales team
• Develop and support solutions that deliver high quality proposals and templates to support the sales process
• Collaborate and connect with Account Management and AdOperations to ensure successful end to end campaign execution
• Understand and agree booking, implementation and delivery of client campaigns
• Ensuring creative deadlines are met and assets are processed
• Maintain up-to-date information in relation to campaign performance and revenue activities including  maintaining up to date knowledge of industry trends

What you will do

We've been doing developer operations for years, with fullstack engineers making Terraform changes as part of their PRs. But we've reached a level of complexity where we need someone to assume overall technical ownership of our infrastructure, champion best practices, etc.

• You'll be involved not just in managing our Cloud, but also contributing to and helping to maintain our build/developer tooling.
• Lead the technical ownership of our infrastructure, while championing best practices.
• Our stack looks something like this:
  • Github, CircleCI, Sonarqube
  • Docker, Node, Typescript, Vue, pnpm, Vite
  • GCP, Terraform, Terraform Cloud
  • Atlassian, Google Suites

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

The Associate Product Manager will play a crucial role in supporting our product management and business analysis functions. This position offers a unique opportunity to work closely with cross-functional teams, including technology, operations, sales, marketing and customer service, to drive product innovation and business growth.

• Supports broader Product Team with gathering and writing requirements, features, product strategy, design, prioritising and planning and roadmaps to champion customer needs.
• Work closely with cross-functional teams, including engineering, design, operations marketing, and sales, to ensure alignment on product goals and strategies. Facilitate communication and coordination among team members to drive project execution and the delivery of products to market.
• Identify and investigate reported bugs or issues related to our products or platforms. Work closely with development to replicate, troubleshoot, and resolve technical issues and conducting user acceptance testing as required.
• Collate, support and understand customer insights and research.
• Drive continuous product optimisation, while building and maintaining processes which support delivery of our products.
• Develop your position as an expert of the product, competitive landscape and customers of your product.

What you will do

The Ad Technology Specialist role requires a deeper technical understanding and will work closely with the AdOps team, sales and customers in a supportive capacity to enable us to deliver exceptional outcomes.

• Working closely with the Media squad, alongside product team to ensure that new products are executed in line with business objectives.
• Play a strategic role by developing the team processes inclusive of the management processes for ad-related issues.
• Communicate effectively with a large stakeholder group ranging from commercial leaders to product managers to software developers.
• Build native and html5 templates from scratch and follow specifications provided.
• Troubleshoot GAM tag integration on site and in APP
• Plan, manage, and monitor the technical implementation of display and video advertising units across various platforms. (Desktop, mobile & apps).
• Be the subject matter expert between sales, dev, finance, and IT departments regarding all ad-tech projects.
• Work closely with ad-ops team in developing campaign workflows including ad campaign set ups, optimisations, and troubleshooting.

As a B2B Customer Support Specialist within the carsales Dealer Services team, you will be the eyes and ears to our customers by providing both general and technical support to our Dealers, Performance Managers, and BDMs.
 
You’ll provide exceptional customer service across phone, email and LiveChat, with the objective to find a way and say “yes” as often as possible. Although we are “carsales”, we have a variety of verticals across our business, and you’ll quickly become familiar with our automotive, marine, motorcycle and industry product offerings.

Please note this is a 0.8 FTE role working Monday - Friday, 10am - 4pm.

You’ll be responsible for:

• Taking ownership of all customer enquiries that you receive and handling them in a professional and courteous manner.
• Regularly update customers on how their requests are progressing.
• Recording notes for all support queries, changes and task completions.
• Keeping up-to-date with our product and service offerings so that you can always provide customers with accurate information.

What you will do

We're hiring a Senior Full-stack Engineer (frontend focus) who will join a team of talented developers, continuing to work with our wider Tech and Product teams and clients. 

This is an exciting role, which will include:

• You'll work in cross-functional full-stack team which prioritises software craftsmanship.
• You'll have opportunities to work on all aspects of the product, including frontend (Vue.JS), backend (Nest.JS) , CI/CD (CircleCI), Cloud (Terraform + GCP), Data Engineering (Airflow, BigQuery, Apache Beam)
• Your work will have a real impact on the business and our clients, including Weatherzone, the NRL, and OzBargain.

What you will be doing

• Manage and support the Accounts Payable team, currently a team of two.
• Oversee and be hands-on in the end-to-end Accounts Payable process.  This includes:
  • Managing the Accounts Payable inbox.
  • Invoice processing and approval.
  • Creating and receipting Purchase Orders following the Procurement Framework.
  • Set up and maintenance of supplier records.
  • Management of supplier pay runs.
  • Reconciling supplier statements.
• Staff expense reimbursement.
• Management and maintenance of corporate credit cards.
• Compile support documents for internal and external audit requests.
• Month end duties including report generation, journals, reconciliations.
• Small business Payment Times Reporting.

What’ll you’ll be doing

• Visually diagnose vehicles for mobile and/or fixed site inspections to deliver pre purchase inspections, finance inspections, dealer inspections and pink slip inspections.  
• Document the outcomes of your inspections for our customers via our digital app. 
• Contact customers to book in their appointments and liaise with owners, sellers and buyers about their inspections. 

What you’ll do

Tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to be part of the tyreConnect team in the role of a Full-Time Warehouse Assistant. tyreConnect offer a comprehensive selection of tyres online, competitive pricing and rapid delivery so retailer's, mechanic's and service managers can focus on getting the right tyre for their customers.

• Priority function will be picking Stock on a High-Level Order Picker Machine.
• Receive and process warehouse stock products (pick, unload, label, store).
• Unload and stack tyres ready for distribution.
• Report and communicate discrepancies in stock deliveries.
• Operate and maintain warehouse equipment according to the OHS.
• Follow quality service standards and comply with procedures, rules and regulations.
• Strictly adhere to all company safety policies within the warehouse.

The Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.

What’ll you’ll be doing

• Oversee daily operations across all retail and wholesale channels, ensuring seamless and efficient operation.
• Develop and implement operational strategies, processes, and policies to improve efficiency, productivity, and profitability.
• Lead, manage, and develop the operations team to achieve business goals and maintain high levels of performance and customer service.
• Manage relationships with suppliers, partners, and stakeholders to ensure a steady supply of products and services.
• Oversee inventory management, ensuring optimal stock levels, accurate forecasting, and efficient logistics and distribution.
• Implement quality control measures to maintain high standards of product and service delivery.
• Collaborate with the sales and marketing teams to align operations with customer demand and promotional activities.
• Drive continuous improvement initiatives, leveraging technology and innovation to enhance operational capabilities and customer experience.
• Prepare and manage the operations budget, ensuring cost-effective resource allocation and financial performance.
• Troubleshoot technical issues, and work with key stakeholders to design and implement solutions to mitigate risk and resolve business and process challenges